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Hornchurch, RM12
3.4/5, 5 Reviews
60% Recommended
50% sales valuation accuracy
100% letting valuation accuracy
100% sales fee satisfaction
99% letting fee satisfaction
No Description Found
Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50% | 100% | £225,000 | £225,000 |
| Lettings | 100% | 99% | £1,000 | £1,000 |
Address
Readings Property Services
12 Elm Parade Elm Park Avenue, Hornchurch, Greater London
RM12 4RH
01708 437 766
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Readings Property Services Branches (View All 3)
Be careful when buying with ...
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1 Star Review
Terri
By : 'Muhammad'
Services : Sales( Prospective Vendor/Buyer )
Sold price : £225000
Would you recommend ? : No
Postcode : RM13
21 Nov 2021
People found this helpful0
I wanted to buy a property in Rainham. I viewed the property and put an offer. only to be told that the vendor liked another couple, so they have accepted a lower offer. fair enough. Two weeks later, I saw the same property, still being advertised online. I asked them if it is available. I was told ... Read Full Review
Comments (0)
I wanted to buy a property in Rainham. I viewed the property and put an offer. only to be told that the vendor liked another couple, so they have accepted a lower offer. fair enough. Two weeks later, I saw the same property, still being advertised online. I asked them if it is available. I was told yes and they asked me if I would like to view it. I said, I will put an offer. I was transferred to James, who told me what the vendor is expecting, I matched my offer to what the vendor was looking for. after a while, James phones me back to tell me that the offer has been accepted. I arranged/paid a solicitor the next day and my mortgage application was submitted within 4 days. I asked them to take the property off the market or mark it as SOLD STC. but I was told that they cannot do that until the survey has been carried out.
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Muhammad Usama said about Readings Property Services
Services : Sales( Prospective Vendor/Buyer )Date: 21st Nov 2021
I wanted to buy a property in Rainham. I viewed the property and put an offer. only to be told that the vendor liked another couple, so they have accepted a lower offer. fair enough. Two weeks later, I saw the same property, still being advertised online. I asked them if it is available. I was told yes and they asked me if I would like to view it. I said, I will put an offer. I was transferred to James, who told me what the vendor is expecting, I matched my offer to what the vendor was looking for. after a while, James phones me back to tell me that the offer has been accepted. I arranged/paid a solicitor the next day and my mortgage application was submitted within 4 days. I asked them to take the property off the market or mark it as SOLD STC. but I was told that they cannot do that until the survey has been carried out.
Everything was going very smooth, until Terri got involved (the lady who told me earlier that the vendor liked another couple and she would call me if anything would change).
Terri phoned me one week after the offer was accepted, and told me that they have received another offer, which is just 5k more, and asked me i I would like to match it. I don't like to be blackmailed, so I asked her, whats the guarantee that she would not receive another offer. and I will be forced to match again. I also told her that I have paid my solicitor and my mortgage application has also been submitted. she was not bothered about it. So I said to her that she can take the other offer.
I then noticed that, as soon as I told her that. the property was taken off the market. I knew something fishy was going on. I tried to speak with James, but this lady (Terri) would never transfer me to him.
After one week, I phoned again and spoke with Terri. I offered her 5k more than what the other person offered. I wanted to see whats her response is going to be. as expected, she said that it is too late now, as the other party has already arranged a solicitor and they are arranging their mortgage. I told her, I was in better position, as I had already applied for my mortgage. she, very halfheartedly said, she will put my offer forward. She didn't answer my phone for next 3 days.
I knew what the outcome was going to be, but I wanted to see what excuse she comes up with. she finally answered my phone and told me that because the other buyer had started the paperwork, the vendor has decided to stick with them. I asked her, that I had done the paperwork too, so why did they do what they did. her response was, the vendor liked them. I still don't understand how come the vendor always met the other couple and I didn't even know their name.
the conclusion is, I don't think it was the vendor who caused this. it was reading property services. I won't say it was because of my identity, but I won't rule it out either. Terri's role has been very fishy.
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5 Star Review
By : 'Jamie'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : RM12
4 Dec 2020
People found this helpful0
Readings property services Elm Park Was Such a good experience would highly recommend. The lady Elizabeth Was very professional with a very friendly approach and was always there when I needed. So happy with the... Read Full Review
Comments (0)Readings property services Elm Park Was Such a good experience would highly recommend.
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Jamie carey said about Readings Property Services
Services : Sales( As a Buyer )Date: 4th Dec 2020
Readings property services Elm Park Was Such a good experience would highly recommend.
The lady Elizabeth Was very professional with a very friendly approach and was always there when I needed. So happy with the service.
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I always use this agent to ...
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5 Star Review
By : 'ottiopao'
Services : Letting( As a Owner )
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : RM11
12 Nov 2016
People found this helpful0
I always use this agent to rent my properties, had one bad tenant and they had put guaranteed rent policy in place so didn't need to worry. They even represented me in court with no charge, wouldn't use anyone... Read Full Review
Comments on Agent Fees
Never had a problem with this agents fee's, good value for money with the rent guarantee.
Comments (0)Was this helpful?:
ottiopao said about Readings Property Services
Services : Letting( As a Owner )Date: 12th Nov 2016
I always use this agent to rent my properties, had one bad tenant and they had put guaranteed rent policy in place so didn't need to worry. They even represented me in court with no charge, wouldn't use anyone else.
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Could not have asked for ...
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5 Star Review
Terri
James
By : 'Lorna'
Services : Sales( As a Vendor )
Sold price : £230
Would you recommend ? : Yes
Postcode : RM7
26 Oct 2016
People found this helpful0
Could not have asked for better service from Readings. My Flat was sold within a few weeks and everything has been done so professionally. Terri and James at Readings both offered me great advice and nothing was too much for them. I cant thank them... Read Full Review
Comments on Agent Fees
Agents fees where very reasonable.
Comments (0)Could not have asked for better service from Readings.
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Lorna W said about Readings Property Services
Services : Sales( As a Vendor )Date: 25th Oct 2016
Could not have asked for better service from Readings.
My Flat was sold within a few weeks and everything has been done so professionally.
Terri and James at Readings both offered me great advice and nothing was too much for them. I cant thank them enough.
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I have had my property let ...
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1 Star Review
By : 'Cazhughes68'
Services : Letting( As a Owner )
Would you recommend ? : No
31 Mar 2012
People found this helpful14
I have had my property let with this agent for the last 14 months, and have had problem after problem all caused by this agent. Eg: 1. Management fee paid evey month, yet not once have they checked the property as stated in their toc. 2. When problems have arisen at the property, any quotes for... Read Full Review
What agent could do to change your mind?
After several complaints, nothing has changed and all promises to rectify multiple situations have not even been attempted to be fulfilled, in fact, only this week they have yet again failed to live up to their promises and have again let me down. Short of a complete overhaul of staff, replacing them with people who a. Know what they are doing, and b.care about it, I feel that this company is doomed to the rouge traders
Comments (1)I have had my property let with this agent for the last 14 months, and have had problem after problem all caused by this agent. Eg:
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Cazhughes68 said about Readings Property Services
Services : Letting( As a Owner )Date: 31st Mar 2012
I have had my property let with this agent for the last 14 months, and have had problem after problem all caused by this agent. Eg:
1. Management fee paid evey month, yet not once have they checked the property as stated in their toc.
2. When problems have arisen at the property, any quotes for repair have been hugely inflated.
3. Various instructions given to the agent have not been followed.
4. Appalling communication
5. Poor rental cover
6. Frequent overcharging and late rent payments
7. No complaints procedure
8. What seems to be inept staff
9. A nightmare to terminate services
10. Feedback from tennent reflects the same levels of service from their part.
Overall, I would not recommend this company to my worst enemy! You will do well to avoid these charlatans
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By : Indigo
12 Apr 2018I've just got my house back -thank goodness- and have had exactly the same experience as you. In fact I could have written the review you posted. I am so angry at how My house and myself have been...
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