87% sales valuation accuracy
93% sales fee satisfaction
Established in 1990, Prospect Estate Agency is a multi-Award Winning Agency that uses an innovative, modern approach to estate agency, combined with a friendly and efficient service that allows us to remain at the forefront of the market. We offer Sales, Lettings, Property Management, Mortgages and Surveyors all under one roof! ...
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Established in 1990, Prospect Estate Agency is a multi-Award Winning Agency that uses an innovative, modern approach to estate agency, combined with a friendly and efficient service that allows us to remain at the forefront of the market. We offer Sales, Lettings, Property Management, Mortgages and Surveyors all under one roof! This combination of services and our dedication to customer service throughout our 9 local offices, has resulted in us being awarded Best Estate Agency in Berkshire and Best Lettings Agent in the UK at the UK Property Awards for two years running as well as Best International Lettings Agency for 2015/16!
To register with us, or to arrange a free, no obligation sales or rental valuation, visit www.prospect.co.uk
To register with us, or to arrange a free, no obligation sales or rental valuation, visit www.prospect.co.uk
Latest Reviews
10th Feb 2023
reviewed by 'Sharon'
22nd Dec 2020
reviewed by 'Dorota'
25th Feb 2020
reviewed by 'peter'
11th Jul 2019
reviewed by 'Philippa'
13th May 2019
reviewed by 'almostatenant'
Opening Hours
Address
Prospect Estate Agency
36 High Street
Bracknell
Berkshire
RG12 1LL
01344 869 169
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 87% | 93% | £60,000 | £485,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 83 | 2 | 250 | 12 | 75 | 5 | 79 | 0 | 17 | 4 |
Areas covered
- RG12
- Bracknell
- RG42
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Jul 14,2015
Jul 14,2015
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Very helpful ,professional ,always kind .I was very pleased to have met such a professional invidual as Shannon. Thank you x...
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Jul 16, 2015
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Jul 13,2015
Jul 13,2015
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The team were very professional from the outset - constantly in touch with potential properties matching our search criteria until we found the right one. The application / contract signing process was smooth and seamless and any questions we had were answered promptly. Having worked as ...
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Jul 16, 2015
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Jul 06,2015
Jul 06,2015
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Just wanted to give a quick review on my experience last week. I had made a silly error of not cancelling my rent with Prospect, as I have currently moved out of the property, so it came out without me realizing. On speaking to Laney ...
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Jul 08, 2015
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Jul 03,2015
Jul 03,2015
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They were recommended to me by a friend who has used them in the past and choosing to go with them has proved not to be a bad decision.
I found the guys at Prospect to be very professional. For a firm of their size, ...
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Jul 03, 2015
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Jul 02,2015
Jul 02,2015
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Olivia Russell and Shannon Smith have been recruiting tenants to my property in Bracknell over the last few weeks.
They have both been very proactive and very rapid in giving updates on prospective tenants, as well as successful at finding the right tenants for the ...
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Jul 03, 2015
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We are glad to read that you are very satisfied with the service received and thank you for the five star review. ...
Jul 02,2015
Jul 02,2015
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Shannon Smith assisted both myself and the company very well in closing the deal on this property. Shannon received and returned calls and emails quickly and dealt with everything very professionally. I would be happy to use Prospect again...
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Jul 03, 2015
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We look forward to assisting you again in the future, thank you for the five stars. ...
Jul 02,2015
Jul 02,2015
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Olivia was an incredibly helpful and patient agent, who kept within my defined search criteria while most other agencies wasted my time sending details of properties well outside of my criteria. Always polite, always cheerful, always an absolute pleasure to deal with....
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Comment on agent fees
Generally slightly higher than other agencies, but excellent quality service
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Jul 03, 2015
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Jul 02,2015
Jul 02,2015
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Throughout our experience with Prospect, Olivia Russell has, in my opinion, gone beyond the call of duty. After previously having a number of negative experiences with other well know estate agents, I was beginning to feel that my partner and I would never find our ...
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Comment on agent fees
I feel that the estate agent fees are, as a whole, really expensive. As a result of the rising cost of renting and buying we had to move into my parents home. We are extremely lucky to have had this opportunity as otherwise we wouldn't have been able to afford to rent our own property.
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Jul 03, 2015
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Jul 01,2015
Jul 01,2015
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Prospect estate agency were very prompt in their initial contact after I initiated contact. they were very friendly on the phone, well mannered and gave me all the information that I required. They were not in a hurry to sell and accommodated my requests for ...
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Jul 03, 2015
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Jul 01,2015
Jul 01,2015
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Prospect at Bracknell just over 3 years ago found me 2 properties to buy with a view to letting. These 2 properties have not only increased in value considerably (giving Capital growth), but had tenants lined up even before I had completed on the purchases.
One property they ...
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Jul 03, 2015
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Thank you for sharing your positive experience with us and thank you for constantly recommending us. ...
Jun 30,2015
Jun 30,2015
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My partner and I viewed properties with a number of letting agents in Bracknell being new to the area and the service provided by Olivia at Prospects was brilliant. She is professional yet personal. We felt we could approach her easily with our questions as ...
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Comment on agent fees
We were shocked at the charges at first but now feel they are fair based on how we were dealt with.
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Jun 30, 2015
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Jun 30,2015
Jun 30,2015
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Olivia was outstanding from start to finish. If you needed a question answering or something doing no matter how onerous she would respond with a smile and happy disposition. Olivia is a fantastic ambassador for Prospect and a true professional. Olivia is a truly lovely ...
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Comment on agent fees
For what you get they are extortionate no justification for such high high fees except lining the agents pockets.
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Jun 30, 2015
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Jun 30,2015
Jun 30,2015
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Shannon has been very pleasant to deal with. She's prompt at replying to emails and questions and was very helpful I leasing with the landlord and was quick to come back to us with a reply or an update....
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Jun 30, 2015
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Jun 30,2015
Jun 30,2015
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Having previously had a valuation with another Estate Agency who were extremely pushy, I am very happy to say that Roberto at Prospects was wonderful in the valuation and marketing stage. He kept me informed of prices in the area and was very knowledgeable about ...
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Jun 28,2015
Jun 28,2015
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This was my first experience of estate agents and from my first call to viewing the property Olivia and Tom have been fantastic. Both Olivia and tom were everything you would want in estate agents and have made the whole process of finding a new ...
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Jun 30, 2015
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Jun 26,2015
Jun 26,2015
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Very helpful, kept in regular contact with updates, great communication between landlord and tenant. Responded in very quick time, easy to get hold of....
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Jun 30, 2015
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Jun 26,2015
Jun 26,2015
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I am going through estate agency for the first time and the experience has been good so far. Olivia made the whole renting space easier for us.
PS: I am not very happy about paying registration fee of £580 as I think it is a complete ...
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Jun 30, 2015
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Jun 25,2015
Jun 25,2015
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Since your company contacted me I have nothing but praise for the way proceedings took place.
your two agents Tom second name unknown and Olivia Russell were excellent.
I will be meeting one or both of them this coming Saturday 27th June 2015 and I do ...
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Jun 29, 2015
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Jun 24,2015
Jun 24,2015
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Olivia was great, she was very organised and helpful. Very fast with getting back to me and answered all my questions. She made what I thought was going to be a long hard and frustrating process very easy. Thank you to Olivia Russell and her ...
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Jun 29, 2015
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Jun 22,2015
Jun 22,2015
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There was another agent who is not listed above named Tom who made a good job. Overall we are quite satisfied with the service but small room to negotiate some terms....
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Comment on agent fees
Fees a little bit higher than other agencies.
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Jun 23, 2015
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Jun 19,2015
Jun 19,2015
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Good customer service, I would be happy dealing with Shannon again in the future. Pleased with the end outcome. I would recommend to other prospective buyers/tenants....
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Comment on agent fees
Quite expensive
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Jun 22, 2015
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Jun 17,2015
Jun 17,2015
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Friendly helpful staff willing to give answers without any difficulties and dealt with our queries proactively. They definitely know the meaning and value of walking the extra mile for keeping the client happy. The best agent we have experienced and I would definitely recommend them....
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Jun 18, 2015
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Many thanks for the five stars and the recommendation. ...
Jun 16,2015
Jun 16,2015
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We received an excellent service by all members of Prospect Estate Agency. They listened carefully to what we wanted and arranged fast and efficient viewings. Since choosing a property they have been helpful and have kept us up to date at every stage - even ...
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Jun 18, 2015
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Jun 16,2015
Jun 16,2015
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We found Olivia Russell to be professional and customer focused with all dealings and requests. Having not rented a property in UK before she assisted in all ways possible and advised on several questions....
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Jun 18, 2015
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Jun 15,2015
Jun 15,2015
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Olivia was very helpful in giving advice for the surrounding area of the properties we were visiting, giving us information about amenities and bus routes/times etc. She was also very prompt to answer any questions we had about the property and arrange viewings to ...
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Jun 18, 2015
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Jun 15,2015
Jun 15,2015
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Olivia took the time to help me and my family find our new house, being very flexible when our plans changed, and making sure we had a good selection to chose from. I would not hesitate to recommend Olivia to help you find yours....
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Comment on agent fees
The concept that the agency gets paid by both the landlord and tenant, and the tenants fees being over ‚£1,000, is bordering on criminal
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Jun 18, 2015
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Jun 15,2015
Jun 15,2015
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Olivia was very friendly and flexible in finding a perfect house for you. My requirements and the area of interest kept changing due to little knowledge about the place as I was new but she never lost interest nor did lose patience with me. For ...
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Jun 16, 2015
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Jun 15,2015
Jun 15,2015
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Olivia Russell was very friendly , helpful and very professional, she always have a smile on her face , and she intend to find the right property for each of her client ....
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She was very friendly , helpful and professional ,
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Jun 16, 2015
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Jun 14,2015
Jun 14,2015
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Throughout the process of moving in my new house Olivia has been fantastic and has enabled me to feel confident and assured while making the move. Being a student from Manchester i feel it is a big thing moving so far away for my placement ...
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Jun 16, 2015
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Jun 14,2015
Jun 14,2015
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When I first met Olivia she was so bubbly and friendly and I felt she really listened to what I had to say. She has made me feel at ease about the stress of moving and done everything I have asked. The emails sent are ...
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Jun 16, 2015
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 10:11 AM 14/01/2016 by allAgents
