99% sales valuation accuracy
100% sales fee satisfaction
94% lettings valuation accuracy
98% lettings fee satisfaction
When we started our family business back in 1997, we wanted to offer something different. We had three aims in mind. To deliver exceptional results on behalf of our clients, be honest and trustworthy and to provide the best customer service we possibly could. 27 years on and we’ve learnt a ...
show more
When we started our family business back in 1997, we wanted to offer something different. We had three aims in mind. To deliver exceptional results on behalf of our clients, be honest and trustworthy and to provide the best customer service we possibly could.
27 years on and we’ve learnt a huge amount about what our customers need and want from us, but our core values haven't changed.
We are proud to have won a number of awards for our customer experience including Best Small Chain in the UK 2022 (allagents.co.uk), Best Estate Agency in London 2024 (Global 100 awards) and Sales Winner in the Best Estate Agent Guide Awards. The awards we've won are a testament to our team’s commitment and our hard-working, customer-first attitude.
We’re also delighted that 99% of our customers would recommend us to their friends and family. And this isn’t just because we apply our decades of combined experience and expertise. It’s because we put our customers at the heart of what we do. We go out of our way to make the process of buying or selling, renting or letting as painless and as smooth as possible. We support, we don’t hinder. We care about what we do and the people we’re working with.
Every new client we work with is an opportunity for us to continue to maintain those high levels of service we set out to deliver when we first opened our doors.
We look forward to welcoming you in the Propertyworld family!
27 years on and we’ve learnt a huge amount about what our customers need and want from us, but our core values haven't changed.
We are proud to have won a number of awards for our customer experience including Best Small Chain in the UK 2022 (allagents.co.uk), Best Estate Agency in London 2024 (Global 100 awards) and Sales Winner in the Best Estate Agent Guide Awards. The awards we've won are a testament to our team’s commitment and our hard-working, customer-first attitude.
We’re also delighted that 99% of our customers would recommend us to their friends and family. And this isn’t just because we apply our decades of combined experience and expertise. It’s because we put our customers at the heart of what we do. We go out of our way to make the process of buying or selling, renting or letting as painless and as smooth as possible. We support, we don’t hinder. We care about what we do and the people we’re working with.
Every new client we work with is an opportunity for us to continue to maintain those high levels of service we set out to deliver when we first opened our doors.
We look forward to welcoming you in the Propertyworld family!
Latest Reviews
27th Sep 2024
reviewed by 'David'
20th Sep 2024
reviewed by 'Nigel'
29th Aug 2024
reviewed by 'Sharon Butler'
28th Aug 2024
reviewed by 'Mark E'
21st Aug 2024
reviewed by 'Katok'
21st Aug 2024
reviewed by 'Viktoriia'
Opening Hours
Address
Property World
10 Central Parade, High Street
Penge,London
Greater London
SE20 7TN
0208 659 1005
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 99% | 100% | £67,000 | £37,000,000 |
| Lettings | 94% | 98% | £500 | £4,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 321 | 8 | 310 | 10 | 160 | 5 | 107 | 5 | 63 | 2 |
Areas covered
- SE26
- Sydenham, Forest Hill
- SE23
- Penge, Anerley, Crystal Palace
- SE20
- Beckenham, Bromley
- SE19
- BR3
- BR1
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
Images & Videos
Sep 27,2024
Sep 27,2024
0
people found
this helpful
this helpful
I have not dealt with Jane for long, but all the communications I have had with her have been most satisfactory....
read full review
read full review
Was this helpful?
Yes
Yes
Sep 20,2024
Sep 20,2024
0
people found
this helpful
this helpful
When I wanted to let my flat out in Penge my intention was to get a few inquiries to a number of estate agents, luckily for me my first stop was at Property World from the first meeting with Dan I knew I had come ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 29,2024
Aug 29,2024
0
people found
this helpful
this helpful
Andrea has been my manager for some time now, replacing someone who was extremely helpful. She has continued to the same high standard, always friendly and courteous, with ideas to share....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 28,2024
Aug 28,2024
0
people found
this helpful
this helpful
I've been a client of Propertyworld for almost 15 years and have always found them to be responsive and helpful to my needs as a hands off and geographically distance landlord.
Recently I had the prospect of a change of tenants but with Dan's negotiating skills ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 21,2024
Aug 21,2024
0
people found
this helpful
this helpful
I was struggling to find a new place after my previous landlord decided to sell the property I was renting. The Property World was fantastic. They had great market knowledge and really understood the local real estate scene.
Their customer service was friendly and supportive, ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 21,2024
Aug 21,2024
0
people found
this helpful
this helpful
I've been working with Propertyworld for over 3 years now, and I couldn't be more pleased with their service. Since partnering with them, my tenants have only changed once, and the transition was seamless, with just a week of void period between tenancies. Their handling of ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 21,2024
Aug 21,2024
0
people found
this helpful
this helpful
I'm renting a property managed by Propertyworld, and my experience with them has been fantastic. They've made everything easy and stress-free, always addressing any issues promptly and professionally. It's clear they take great care in managing the property and ensuring tenants are well looked after.
...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 20,2024
Aug 20,2024
0
people found
this helpful
this helpful
We've had an exceptional experience with the team at Property World. A big thank you to Paul, Jason, and Andrea, who have all been absolutely amazing. We’d also like to extend a special thank you to Dan, who has been with us every step ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 20,2024
Aug 20,2024
0
people found
this helpful
this helpful
I've been living in my property managed by Propertyworld for about a year now, and I've had a great experience with them. Recently, I had an issue with the boiler, which could have been a major inconvenience, but my property manager handled it swiftly and ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 20,2024
Aug 20,2024
0
people found
this helpful
this helpful
I have worked with Andrea for many years and always found her to be a pleasure to work with. She rarely chases us for follow ups and trusts us to carry out her instructions. A pleasure to work with....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 17,2024
Aug 17,2024
0
people found
this helpful
this helpful
Was very pleased with their service. They were very flexible, always adapting to my schedule and needs. Their marketing was excellent, using great strategies to showcase properties.
Jane was especially helpful....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 15,2024
Aug 15,2024
0
people found
this helpful
this helpful
I had a great experience with Property World. They always put my needs and interests first, making sure I found the right place. They were very professional throughout the whole process.
Jane was amazing. She was always quick to respond to my questions and concerns, ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 15,2024
Aug 15,2024
0
people found
this helpful
this helpful
I recently had the pleasure of working with a wonderful family-run estate agency that truly stands out from the larger, impersonal firms. From the moment I contacted them, I was impressed by their attentiveness and personal touch. Unlike the big estate agents, this agency made ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 14,2024
Aug 14,2024
0
people found
this helpful
this helpful
Great service, the team keep you well informed giving you sound advice and support when needed through the process.
Third time I have let my property through Property World and will always be my first port of call....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 10,2024
Aug 10,2024
0
people found
this helpful
this helpful
I had a really good experience. Overall the team is very friendly and welcoming.
Firstly I dealt with Mark, he's superb. Great service.
I was then assigned to Andrea who has an exceptional customer service. She is very much a people person and friendly whilst ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 08,2024
Aug 08,2024
0
people found
this helpful
this helpful
We’ve been tenants of property world just over a month and so far experience has been great. Andrea has been really helpful and welcoming and we hope this can continue throughout our tenancy....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 09, 2024
View all comments
(1)
Andrea has been super helpful with her support and advice during our move. We look forward to working with her in the future. ...
Jul 31,2024
Jul 31,2024
0
people found
this helpful
this helpful
Great experience working with Property world especially Dan!
So helpful and getting us in our new home, quickly and efficiently.
Cant recommended them higher
Thanks guys!...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 31,2024
Jul 31,2024
0
people found
this helpful
this helpful
I don’t know where to start with this review!
Just OUTSTANDING service from start to finish, with the most wonderful personal touches and yet still greatly professional.
I want to thank Dan from the bottom of my heart!
He really went out of his ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 23,2024
Jun 23,2024
0
people found
this helpful
this helpful
We couldn't fault Jason; trustworthy, efficient and always on hand to answer queries. He was superb from start to finish.
Thank you!
Kate...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 11,2024
Jun 11,2024
0
people found
this helpful
this helpful
Lorna is a brilliant finance manager , I highly rate her professionalism and expertise....
read full review
read full review
Was this helpful?
Yes
Yes
Jun 07,2024
Jun 07,2024
0
people found
this helpful
this helpful
I have known Lorna over many years in her administrative capacity at Property World. Lorna is a very good communicator and always responds promptly when the need arises. Her administrative skills are excellent and she has always helped me out in providing any additional information ...
read full review
read full review
Was this helpful?
Yes
Yes
May 09,2024
May 09,2024
0
people found
this helpful
this helpful
Lorna was quick to answer my emails, and helped solve the issue I had really easily....
read full review
read full review
Was this helpful?
Yes
Yes
May 09,2024
May 09,2024
0
people found
this helpful
this helpful
Always had excellent service for 12 years.
Living abroad I rely on Property World to manage my property and they are excellent at doing that.
Lorna ensures I receive my rent money promptly'...
read full review
read full review
Was this helpful?
Yes
Yes
May 08,2024
May 08,2024
0
people found
this helpful
this helpful
Lorna is very nice and profesional to deal with. I highly recommend her to every one....
read full review
read full review
Was this helpful?
Yes
Yes
May 07,2024
May 07,2024
0
people found
this helpful
this helpful
We have used Property world for 3 years. Great service from all the staff. Prompt replies to queries and always helpful!...
read full review
read full review
Was this helpful?
Yes
Yes
May 07,2024
May 07,2024
0
people found
this helpful
this helpful
Prompt responses and payments. Happy with the service received from Lorna....
read full review
read full review
Was this helpful?
Yes
Yes
May 04,2024
May 04,2024
0
people found
this helpful
this helpful
Lorna has been great at processing my payments quickly which I really appreciate. As a landlord of one flat with a mortgage and a rental obligation of my own getting my money quickly is crucial to maintain cash flow....
read full review
read full review
Was this helpful?
Yes
Yes
May 03,2024
May 03,2024
0
people found
this helpful
this helpful
Lorna has always been very helpful and efficient in dealing with my enquiries....
read full review
read full review
Was this helpful?
Yes
Yes
May 02,2024
May 02,2024
0
people found
this helpful
this helpful
Lorna has been efficient and helpful, with managing individual tenants, and specific circumstances of the property, which is much appreciated. Would not hesitate to recommend....
read full review
read full review
Was this helpful?
Yes
Yes
Apr 30,2024
Apr 30,2024
0
people found
this helpful
this helpful
I find Lorna is professional in the work she does, and is prompt with responding....
read full review
read full review
Was this helpful?
Yes
Yes
Andrea
(257)
Jason
(194)
Richard
(124)
Paul
(113)
Lorna
Mark
(23)
Jane
(9)
Stephen
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 4:06 PM 05/03/2024 by allAgents
Best Estate Agent in SE20 
Best Letting Agent in Greater London 
Best Letting Agent in South East London 
