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Downend, Bristol BS16
3/5, 4 Reviews
50% Recommended
0% sales valuation accuracy
100% letting valuation accuracy
50% sales fee satisfaction
50% letting fee satisfaction
No description for branch.
Latest Reviews
oluwakemi adekaiyaja
Christopher Neal
Shad Asimeng Twum Barima
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 50% | £0 | £0 |
| Lettings | 100% | 50% | £750 | £1,050 |
Address
Ocean Estate Agents
11a Badminton Road, Bristol, South Gloucestershire
BS16 6BD
0117 244 1050
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Latest Properties
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Ocean Estate Agents Branches (View All 11)
We all know how tedious it is ...
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5 Star Review
Jemima
By : 'oluwakemi'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BS16
24 Apr 2024
People found this helpful0
We all know how tedious it is getting a place to rent. I would love to commend Jemima Kivell, for a job well done. Always available to answer queries and always up to date with information. Oceans downend and Jemima made it Seamless and no stress in getting a place and within a few days all... Read Full Review
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We all know how tedious it is getting a place to rent. I would love to commend Jemima Kivell, for a job well done. Always available to answer queries and always up to date with information. Oceans downend and Jemima made it Seamless and no stress in getting a place and within a few days all references completed.
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oluwakemi adekaiyaja said about Ocean Estate Agents
Services : Letting( As a Tenant )Date: 24th Apr 2024
We all know how tedious it is getting a place to rent. I would love to commend Jemima Kivell, for a job well done. Always available to answer queries and always up to date with information. Oceans downend and Jemima made it Seamless and no stress in getting a place and within a few days all references completed.
Finally I must say it’s a great customer service from my husband and I and we absolutely love our new home.
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1 Star Review
By : 'Chris'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : BS16
21 Sept 2022
People found this helpful0
Looks like I'm the second Chris to have to write a review about the Downend team in terms of property management. But from the tenants perspective. As a tenant, you can look forward to a service that provides 0% interest in dealing with any of your requests. On day 0 the process was full... Read Full Review
Comments (0)Looks like I'm the second Chris to have to write a review about the Downend team in terms of property management. But from the tenants perspective.
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Chris said about Ocean Estate Agents
Services : Letting( As a Tenant )Date: 21st Sep 2022
Looks like I'm the second Chris to have to write a review about the Downend team in terms of property management. But from the tenants perspective.
As a tenant, you can look forward to a service that provides 0% interest in dealing with any of your requests. On day 0 the process was full of attempts at taking a whole bunch of money for unnecessary add on. Including forced purchase of tenants insurance. And after a recent attempt to change my payment date which was all but shut down. I was left with no choice to approach my landlord directly who was perfectly understanding I'm the matter.
Landlords, I'd have to second to comment that you'll basically cate for the property yourself of you have ocean manage it. Tenants, you probably won't have a choice in the matter but try and steer clear if you can.
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1 Star Review
By : 'Christopher'
Services : Letting( As a Owner )
Rent PCM : £1050
Would you recommend ? : No
Postcode : BS32
22 Jul 2019
People found this helpful5
This review refers to Ocean Lettings / Property Management Bristol Fishponds Road. I rented my house in BS32 through Ocean 5 years ago. The sales team in Bradley Stoke are excellent - unfortunately, their colleagues who handle maintenance and tenant issues during let are a shambolic team of... Read Full Review
Comments (0)This review refers to Ocean Lettings / Property Management Bristol Fishponds Road.
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Christopher Neal said about Ocean Estate Agents
Services : Letting( As a Owner )Date: 21st Jul 2019
This review refers to Ocean Lettings / Property Management Bristol Fishponds Road.
I rented my house in BS32 through Ocean 5 years ago. The sales team in Bradley Stoke are excellent - unfortunately, their colleagues who handle maintenance and tenant issues during let are a shambolic team of uncoordinated workers who need constant reminders and corrections to get the simplest task completed. I am due to take back my property on 19th August 2019 as per end of oficial Ocean contract. I wanted the property back beforehand but was told it would be almost impossible and I would need to compensate tenant, I declined but made it clear end of contract was deadline. I was assured by Jon Bryant Director at Fishponds that this would be handled. I have had more than 5 account managers in the last 5 years, most of them unable to do the basics. I nudged the latest account manager last week to check termination is being progressed as agreed. No reply. I nudged again today coping director and team leader. I received a shocking email that said the agreed termination date could not be met and that it was beyond Ocean´s control. I fail to see how a business such as Ocean cannot be held accountable for gross negligence and failure to do what is contractually stipulated and promised. I am now pursuing formal complaint channels and have pushed problem back to Ocean to remove tenant as per contract end and find tenant alternative accommodation if required at Ocean´s cost. The stance of Ocean seems to be do nothing, when landlord complains, make excuses and push problem back to Landlord. DO NOT DEAL WITH OCEAN UNLESS YOU WANT TO MANAGE THEM AND YOUR OWN PROPERTY AND PAY OCEAN FOR THE PRIVILEGE.
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5 Star Review
By : 'Shad'
Services : Letting( As a Tenant )
Rent PCM : £750
Would you recommend ? : Yes
Postcode : BS16
15 Jul 2019
People found this helpful0
Great Customer Service Experience . Agents were very Informative , offered great recommendations and kept us updated through out the whole process. Thank You James & Gerald we really appreciate... Read Full Review
Comments (0)Great Customer Service Experience . Agents were very Informative , offered great recommendations and kept us updated through out the whole process.
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Shad Asimeng Twum Barima said about Ocean Estate Agents
Services : Letting( As a Tenant )Date: 14th Jul 2019
Great Customer Service Experience . Agents were very Informative , offered great recommendations and kept us updated through out the whole process.
Thank You James & Gerald we really appreciate you.
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Complaints Procedure
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Last updated at 9/25/2019, 3:29:56 AM by allAgents
