The UK's Largest Customer Review Website for the Property Industry
Bristol, BS3
4.9/5, 334 Reviews
98% Recommended
100% sales valuation accuracy
95% letting valuation accuracy
100% sales fee satisfaction
95% letting fee satisfaction
Northwood we go Over & Above to make sure you get the most out of your property.
As a leading Bristol Estate Agents and Letting Agents, we\'re a professional team of local, friendly experts who are passionate about property. Our team is genuinely committed to guiding you through the process of letting or se
lling in a way that is as successful and stress-free. Our key goal has been to deliver outstanding customer service, due to this approach we are proud Gold Award winners for Estate Agency and Lettings in BS3 for the last 4 years. These awards are voted for by Landlords and Tenants who rate the services of their agent.
LETTINGS
For Landlords who are thinking of letting their property in Bristol and the surrounding areas, don\'t accept vacant periods or rent arrears on your property. Our Guaranteed Rent scheme gives you the certainty of a fixed monthly income; it takes all the risk and hassle away. We also offer a variety of property management schemes ranging from the traditional Fully Managed or our Tenant Find scheme. For a no obligation Market Appraisal of your rental property, call our team today.
SALES
We are straight-talking professionals who genuinely enjoy getting the best sale for their customers. So get in touch even if you are just considering selling and want some advice, would like a no obligation Market Appraisal or want to find out what the perfect sales package could look like for you.
TENANTS OR BUYERS
We believe that in order to achieve the right property for you it\'s vital to understand your particular needs to make the process as easy as possible. Our friendly team will work with you to achieve your goal. If you\'re a Tenant or Purchaser looking for your next home, take a look at the properties that are currently available, and give us a call.
Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £72,000 | £720,000 |
| Lettings | 95% | 95% | £360 | £2,700 |
Areas covered
- Bristol
- BS1
- BS10
- BS2
- BS3
- BS4
- BS5
- BS6
- BS7
- BS8
- BS9
Address
Northwood
271 North Street, Bristol, Avon
BS3 1JN
0117 963 5777
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
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Social Media
Members of
Rankings
Latest Properties
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Northwood Branches (View All 92)
No Branch Video found...
Mathew Hodge has given ...
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5 Star Review
Hannah
Matthew
By : 'Jayne'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : BS4
People found this helpful0
A stellar professional service! Hannah, Mathew, David and the whole Bristol team really do a great job with various levels of services offered by Northwood. Its very reassuring to have their wealth of knowledge, experience and expertise to guide me when letting my property. I have used Northwood ... Read Full Review
Comments on Agent Fees
Rental property managed by Northwood
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House sale and renting ...
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5 Star Review
Matthew
Hannah
By : 'Anthony'
Services : Sales( As a Vendor )
Would you recommend ? : No
People found this helpful0
I dealt with with Matthew when selling a house and he was always friendly and helpful. Contacting the buyers and solicitors to ensure the process was as pain free as possible. I also dealt with Hannah when renting and she was always on top of things, always friendly, knowledgeable and... Read Full Review
Comments (0)Was this helpful?:
House sale and renting ...
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5 Star Review
Matthew
Hannah
By : 'Anthony'
Services : Sales( As a Vendor )
Would you recommend ? : No
People found this helpful0
I dealt with with Matthew when selling a house and he was always friendly and helpful. Contacting the buyers and solicitors to ensure the process was as pain free as possible. I also dealt with Hannah when renting and she was always on top of things, always friendly, knowledgeable and... Read Full Review
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Highly recommended - ...
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5 Star Review
By : 'Anna'
Services : Letting( As a Owner )
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : TA2
People found this helpful0
Highly recommended - professional, friendly and efficient! Having had variable service from several other companies over the years, David restored our faith in estate... Read Full Review
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Sold our house with Matthew ...
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5 Star Review
Matthew
By : 'Happy'
Services : Sales( As a Vendor )
Sold price : £635000
Would you recommend ? : Yes
Postcode : BS20
People found this helpful0
Sold our house with Matthew at Northwoods. Matt has been amazing. He is patient, invested and the best estate agent I have worked with. Always available and genuinely seems to care. I wouldn't hesitate to recommend him and Northwoods to others, this is how it should be done! Thank you for... Read Full Review
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Exemplary service and good ...
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5 Star Review
Hannah
Matt
By : 'Kate'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : BS8
People found this helpful0
Hannah Drummond and her team at Northwood have been nothing less than exemplary. Nothing was too much trouble for them. They found us great tenants at excellent rents. Matt Hodge managed our property very well, with great attention to detail. When it came time to sell, again we had wonderful... Read Full Review
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Thank ...
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5 Star Review
Divine
By : 'Adebola'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BS15
People found this helpful0
I have heard people say how difficult it was for them to secure an apartment in Bristol through an agent and this was one of my worries when house hunting. My experience with Northwood beat every of my imaginations. From the viewing, to meeting with the landlord and the very lovely and helpful... Read Full Review
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It was clear from our first ...
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5 Star Review
Matthew
By : 'Portishead'
Services : Sales( As a Vendor )
Sold price : £685000
Would you recommend ? : Yes
Postcode : BS20
People found this helpful0
It was clear from our first meeting with Matthew that we and the sale of our house was in good hands. He was easy to speak to ,extremely knowledgeable about the industry market and honest as to expectations. The whole package comprising excellent photos, drone footage, and a booklet to... Read Full Review
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Excellent ...
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5 Star Review
Divine
Hannah
By : 'Tim'
Services : Letting( Property Management )
Rent PCM : £1150
Would you recommend ? : Yes
Postcode : BS2
People found this helpful0
I chose to use Northwood as a letting agent as I had used them previously many years ago. They are an excellent letting agency and I can't recommend them highly... Read Full Review
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Switching ...
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5 Star Review
Hannah
By : 'Cathryn'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : BS13
People found this helpful0
The switching service provided by Hannah and her team at Northwood has been excellent. The process has been smooth, any issues dealt with professionally and thoroughly, supported along the way by superb communication from all team members. Thoroughly... Read Full Review
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Excellent! ...
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5 Star Review
Hannah
Divine
By : 'Jenna'
Services : Letting( As a Owner )
Rent PCM : £1250
Would you recommend ? : Yes
Postcode : BS3
People found this helpful0
The team found me another great tenant in record time - thanks v... Read Full Review
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Above & ...
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5 Star Review
Matthew
By : 'Gary'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : BS16
People found this helpful0
Matthew was very accommodating & none of our requests to visit with contractors was ever too much. He kept us up to date at all times & when there was a last minute issue he stepped up to solve it on behalf of Northwood . We would highly recommend both Matthew & Northwood to ... Read Full Review
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Excellent company, ...
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5 Star Review
Matthew
By : 'B'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : BS3
People found this helpful0
Excellent company, professional, helpful and courteous. My property sold within a week at above asking price. I would highly recommend contacting Matthew who dealt with my... Read Full Review
Comments (0)Was this helpful?:
great experience with ...
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5 Star Review
Matthew
By : 'max'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : BS3
People found this helpful0
great experience with Northwood, really friendly people, very professional and organised. has been a... Read Full Review
Comments (0)Was this helpful?:
Perfect ...
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5 Star Review
Hannah
Divine
By : 'J'
Services : Letting( As a Owner )
Rent PCM : £1250
Would you recommend ? : Yes
Postcode : BS3
People found this helpful0
Hannah, Divine, Matt and the rest of the team were fantastic. Within an hour of me asking for a rental valuation on a generic site, they had come round to value the flat,. They gave really good feedback on prospective tenants, and I had excellent tenants move in within 3 weeks. Couldn't... Read Full Review
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Really positive experience ...
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5 Star Review
By : 'Jessica'
Services : Letting( As a Tenant )
Rent PCM : £950
Would you recommend ? : No
Postcode : BS8
People found this helpful0
Really positive experience with Northwood. They were responsive, quick and made the process really easy. I would recommend them to anyone looking to... Read Full Review
Comments (0)Was this helpful?:
Spot ...
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5 Star Review
Hannah
Divine
By : 'Happy'
Services : Letting( As a Owner )
Rent PCM : £2700
Would you recommend ? : Yes
Postcode : BS6
People found this helpful0
Hannah was very relaxed and approachable when we were finding tenants for our flat. It was not straightforward but she put in the time and effort and found us tenants by the deadline. Both her and Divine were very helpful. We will use them... Read Full Review
Comments (0)Was this helpful?:
Best Tenant Find ...
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5 Star Review
Divine
Hannah
By : 'Liz'
Services : Letting( As a Owner )
Rent PCM : £1250
Would you recommend ? : Yes
Postcode : BS3
People found this helpful0
Northwood Bristol is the best Letting Agent I have used in 10 years. Preparing a property to let and finding a new tenant when you don’t live locally can sometimes throw up extra challenges. Nothing was too much trouble for Hannah who was professional, friendly and empathetic throughout... Read Full Review
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Relocating from London to ...
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5 Star Review
Divine
By : 'Lea'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BS4
People found this helpful0
We relocated from London to Bristol and rented our property in Bristol via Northwood. The team have been extremely supportive throughout the process which in a stressful time of moving is much appreciated. Special thanks to Divine who was a pleasure to deal... Read Full Review
Comments (0)Was this helpful?:
Five Stars Through & ...
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5 Star Review
Matthew
Hannah
By : 'Charlotte'
Services : Sales( As a Vendor )
Sold price : £222000
Would you recommend ? : Yes
Postcode : BS5
People found this helpful0
Northwood staff are always helpful, efficient, courteous and most of all, honest!! During the last four years I have had dealings with several staff at Northwood and you will always get 100% from them. I am currently selling a property and Matthew Bingham has helped tremendously and assisted on... Read Full Review
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1 - 20 of 334 items
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Complaint Handling Procedure
Northwood aims to run a high calibre lettings and estate agency business. Whilst we do our best to operate in a professional way and to the highest standards, it is possible that you may be unhappy about how we have dealt with a particular situation.
We have a standard procedure for handling complaints which is as follows:
1. Making an initial complaint
Each office is independently owned and operated and has a local Director who will be, in part or in whole, an owner of the branch. In the first instance your complaint should be directed in writing to the local Director. He or she has an honest and sincere desire to resolve your complaint as soon as possible and should respond within ten working days.
2. Making a formal complaint
If for whatever reason you remain dissatisfied then you should write or email us. Please provide full written details of your complaint and copies of any supporting evidence. The Complaints Officer, who will provide an independent review of the complaint, will investigate your complaint.
Write to us
FAO The Complaints Officer
Northwood GB Limited
The Main Barn, Cams Hall Estate
Fareham, Hampshire
PO16 8UT
E-mail us
customerservice@northwooduk.com
3. Receiving your complaint
We will acknowledge the receipt of this written complaint within three working days and explain our process for resolving it.
4. Resolving your complaint
We will then investigate your written complaint as soon as possible and write to you as soon as we have completed our investigation. This process should take 15 working days. In our letter (the final viewpoint letter) we will explain:
?The outcome of our investigation
?What we will do to put things right if we have made a mistake
5. Property Ombudsman Review
If you are still unhappy at this stage, you have the option to take your complaint to the Property Ombudsman within six months of the date of the final viewpoint letter. The Property Ombudsman will not investigate any complaint that has not followed the in-house complaints process. Further details of the Property Ombudsman are available at www.tpos.co.uk
Last updated at 11/9/2021, 5:41:25 AM by allAgents
