Worst renting experience ever! I would have give 0 star if I could. The house look fine when we did our house viewing, but after we sign the contract, things just got worse and worse. First, We were not able to move in according to our contract starting dates. They claimed is because they need to ... Read Full Review

The absolute worst experience. Never ever rent from these people. They failed to mention any one of the dozen issues with the house, from the broken lock, to the bed bugs, leaks, mould. And they are completely useless for fixing anything. The house is the most disgusting place I've ever... Read Full Review

Some friends and I have rented a property from NH this year in Stoke after renting from student cribs (SC) in the previous year we felt SC would come to the house a little too much often without telling us 24 hours before, we now realise how lucky we were that SC were actually as involved as they... Read Full Review

Wish I could give it 0 stars, the properties look lovely when viewing but failed to mention that when moving in I will encounter no end of problems such as flooding in the kitchen from loose pipes, damp in all the walls, mould, no heating, broken boiler that also leaks and have to manually open the ... Read Full Review

I cannot award any stars to this company for the filthy hovel my daughter has just moved into that they say 'professional cleaners' have cleaned. The whole house is filthy, food all over the settee, her bedroom carpet was disgusting - dirty hair bands on the floor, a bracelet, not even... Read Full Review

I am so disappointed by my experience with Nicholas Humphreys in Stoke-On-Trent. I wish I had checked their reviews before renting a student house with them, it has been nothing short of a nightmare. Rented a room in a lovely, recently refurbished house (no problems with the actual house at all!) ... Read Full Review

As a landlord of a small portfolio managed by Humphreys I am very pleased with the service very helpful staff especially Becky, Ollie &... Read Full Review

Not a good company - do not use Whenever I would message with a problem or needed the gas and electricity topping up I was met with a blunt reply if any at all. At the end of the tenancy they took the whole deposit and then demanded more money for problems and issues that weren't there or... Read Full Review

I don't recommend this guys at all They're not professional to deal with they can't even solve small issues . look out there for loads of letting agents instead . Don't waste your time with them... Read Full Review

Rob Butters and his team in Stoke have been excellent in finding tenants for out new HMO in Shelton. There has been excellent communication and very useful... Read Full Review

I contacted Becky Thorpe a couple of weeks ago in order to rent out one room in a student rental, I have to say she has been absolutely fantastic, she is professional and has kept me informed through out the whole process, she has returned calls and e mails quickly and efficiently, we now have a... Read Full Review

Rob Butters and Becky have given us excellent service over the past year or two. They have conducted property viewings, tenant credit checks etc with the utmost efficiency keeping me informed at every stage, we are now enjoying first class tenants in our propeeties. I would have no hesitation in... Read Full Review