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Solihull, B91
3/5, 4 Reviews
50% Recommended
75% sales valuation accuracy
100% letting valuation accuracy
67% sales fee satisfaction
67% letting fee satisfaction
Nicholas Humphreys Estate and Letting Agency specialise in providing the right houses to the right people. Whether you are a landlord looking to rent your property, a vendor looking to sell your house or a professional tenant, family or sharers looking to rent or buy you have come to the right place.
Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 75% | 67% | £0 | £0 |
| Lettings | 100% | 67% | £895 | £975 |
Areas covered
- B11
- B12
- B28
- B29
- B91
- B92
- B93
- B94
- Birmingham
- Hockley Heath
- Solihull
Address
Nicholas Humphreys
26 Oakfields Way, Solihull, West Midlands
B91 2TR
0121 647 3723
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Nicholas Humphreys Branches (View All 32)
Franchise do not ...
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1 Star Review
Mark
By : 'Lornaloo'
Services : Letting( As a Tenant )
Rent PCM : £975
Would you recommend ? : No
Postcode : B92
People found this helpful2
We moved into a property everything went well at the start all paperwork completed deposit handed over, called them back a few months later to find out this franchise is no longer trading, manager to speak to a director mark Fieldhouse who advised the company that was trading as them have shut... Read Full Review
Comments on Agent Fees
We paid so many different fees in the end after we had already paid £300 to reserve the property they started adding costs on extra £180 for inventory and extra £50 for an admin charge do not use this company!
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Lornaloo said about Nicholas Humphreys
Services : Letting( As a Tenant )Date: 13th Aug 2018
We moved into a property everything went well at the start all paperwork completed deposit handed over, called them back a few months later to find out this franchise is no longer trading, manager to speak to a director mark Fieldhouse who advised the company that was trading as them have shut down, we were unaware and they are holding are deposit so we thought! Called up tenancy deposit scheme and deposit was registered by white kite Ltd the parent company, however white kite take no responsibility as they say they have never had the funds it was the franchise company who isn't part of them, the director of franchise mark then emailed me to say deposit was sent to our landlord over 12 months ago, landlord was unaware of this and now TDS face getting involved to try and sort this out for a reputable company an official handover should have been done tenants and landlords not kept up to date and now I've recieved another email from the director who says he will write to the landlord to inform him our deposit was sent to him over 12 months ago and he now needs to register it!!!! The branches refuse to help and say they have no managers there and can't even transfer call the most unhelpful company stay clear of them avoid at all costs and go to a proper estate agents that will do the job properly it has cost us hours to sort out speaking to that many different people and we are still not sure if we will get our deposit back!
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Lived in a two bed property ...
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1 Star Review
By : 'Disgusting!!'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : TF7
People found this helpful0
Lived in a two bed property which was let by the essays agents for myself and my daughter. Was an old flat with dated fixtures and fittings. House was filthy when I moved in needed a clean including walls which had dirt marks from the previous tenants. Intercom didn't work so I had to run up and... Read Full Review
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Disgusting!! said about Nicholas Humphreys
Services : Letting( As a Tenant )Date: 24th Jan 2017
Lived in a two bed property which was let by the essays agents for myself and my daughter. Was an old flat with dated fixtures and fittings. House was filthy when I moved in needed a clean including walls which had dirt marks from the previous tenants. Intercom didn't work so I had to run up and down with a three year old child everytime the door rang. I was physically assaulted by the alcoholic neighbour because I didn't put my bin out one time. After the incident with the neighbour I was told by the other tenants in the building that people come and go regularly then was lied too by the agent told that someone lived there for years before so I was clearly allowed to rent a flat to opposite a violent drunk as a young single female with a small child, I lived there in the middle of winter and I was left with no heating and hot water multiple times during this period! The flat was infested with black mould around the windows and in the bathroom regardless of heat and ventilation. There was also an infestation of ladybugs from the trees in the garden so when you open the windows you had swarms of black ladybugs coming inside. I asked the agent to supply me with all the information I needed to renew my contract incase I couldn't find anywhere else to go and I had to stick it out in this hovel of a flat till I could seek further accommodation approx 2months before the end of my contract, I was told I would receive an email with everything I needed to know including a day I would need to do this by and it would cost me �50.. after no further contact I proceed to contact the agent to be told I need a gaurentor within the next five days and �300 oh and she would be referencing two new people in a few days so I need to hurry up. ( bearing in mind I paid 6monthd rent up front but they wanted more ) When it came to moving out I was told I would have my desposit back by the Wednesday (I moved out on the Friday) Wednesday came and went to which I was told no I was wrong she said ten days which is a lie as she was on loud speaker and I have a witness. I went with no money for two weeks! I would of been fine with it had I been told I had to wait two weeks my annoyance is the blatant lie that and being fobbed off and to top it off they had the ordasity to say that the flat wasn't clean enough when I moved in and it was horrible also sending me pictures of things that were already wrong like a rust stain on a blind and a cupboard full off shit that was there when I moved in which little did they know I only used two out of the three cupboards, all in all this was a nightmare from hell living in that place and I am so glad I don't live in there anymore but I want people to know that these people will never care about the people inside there houses as long as they get there money.. the whole thing is a joke beyond belief
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A very well run branch with ...
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5 Star Review
Sam
By : 'F'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : B92
People found this helpful0
A very well run branch with fantastic customer service. The Director Sam has a real passion for what she does and makes sure you have everything you need every step of the way - I would highly recommend using this branch and will definitely be using them myself in the... Read Full Review
Comments on Agent Fees
A very normal fee if slightly low for the area so saves you money
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F Baker said about Nicholas Humphreys
Services : Letting( As a Owner )Date: 24th Apr 2016
A very well run branch with fantastic customer service. The Director Sam has a real passion for what she does and makes sure you have everything you need every step of the way - I would highly recommend using this branch and will definitely be using them myself in the future.
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Great at personal service ...
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5 Star Review
By : 'Jo'
Services : Letting( As a Owner )
Rent PCM : £895
Would you recommend ? : Yes
Postcode : B93
People found this helpful0
Great at personal service with letting my property. Impressed and would recommend. Fees were great and cheaper than most in the area considering the level of service... Read Full Review
What agent could do to change your mind?
Reasonable
Comments on Agent Fees
Reasonable
Comments (0)Great at personal service with letting my property. Impressed and would recommend.
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Jo said about Nicholas Humphreys
Services : Letting( As a Owner )Date: 23rd Apr 2016
Great at personal service with letting my property. Impressed and would recommend.
Fees were great and cheaper than most in the area considering the level of service provided.
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
contact - samanthab@nicholashumphreys.com
Last updated at 4/25/2016, 2:46:28 AM by allAgents
