Appalling service with no duty of care to the tenant. I act as guarantor for my Daughter who has numerous problems with the property since moving in including unannounced visits from the landlord (this is a property occupied by 2nd Year girls). Landlord says he's fixed issues when he... Read Full Review

I can only speak of my experience with the property manager Shelley Williams. She is outstanding ,emails are replied on the same day. Any work reported she took the wheel and get it resolved same week and this is the best part of our tenancy. She is friendly and professional. I have already... Read Full Review

Very friendly, knowledgeable and prompt service received from Will in response to a series of queries and tasks. Highly... Read Full Review

Shelley Williams has been so helpful and responsive with every little query I have had! She has helped my son and his friends secure their final year student house and been on hand to answer all of our questions promptly and thoroughly. Although they haven’t moved in yet I’m... Read Full Review

Great service and kind staff. I was given a direct email for my agent which made me more comfortable as a student. He dealt with my repairs / queries etc very quickly after being informed and I have had no problems with any type of transactions. Very friendly people. Thank... Read Full Review

Dreadful experience at the moment with this agent Moved in to house just before starting masters, the only one renting a room in a 4 bed house, work had not been completed to a standard of my other houses. Anyway spent 2 nights in the house as decided to take a break from studies I informed the... Read Full Review

Kirsty showed us around a lovely flat to rent. She was so helpful and has made the whole process really easy and welcoming... Read Full Review

Needed to deep clean before anything. Response to emails and calls take days, I call the office many times and no response until I call for a 6th/7th time. Contract took too long to come through,had to keep reminding the office to send it, my parents had to pressure the office before they sent the... Read Full Review

Overall, there were slight issues with our short stay with nicholas humphreys. currently my emails are being ignored by a certain employee in regards to our deposits. To date, we have being waiting a month and we still havent heard back from them. im sure we will be waiting for much longer as they... Read Full Review

We moved into a house with mouldy walls, holes in floors, rusty and dangerous appliances and had to clean it ourselves before we would move in. We are now fighting for our deposit back but my emails are being completely ignored! We have not been treated well by Nicholas Humphrey's and would... Read Full Review

We had our property managed by the estate agent this year. To begin the year, we moved into a filthy house, with extensive damp, one particular area due to a leaking shower. The wardrobes in two rooms were collapsing, I need not go on. Despite this, the original inventory from the initial... Read Full Review

Unsure as to whether its company wide or just the Nottingham office, but I've never encountered such useless and incompetent staff in my life. Liars, cheats and are out to completely fuck over students in the area. Perhaps their sales side is better, but as a student, stay well away. i will be ... Read Full Review

I had some problems with how I'd manage rent at a property I'm due to move in to this June, because of this I thought I would have to leave the tenancy. After speaking to Kirsty, she got in touch with our landlord and made arrangements so I was able to pay my rent at a later stage in... Read Full Review

I had 2 student properties in Lenton that were managed by Dominic and his team, they were incredibly professional helpful and friendly. They managed to selll both of them at my request for an good price and in record time. I'm really pleased with him, so much so that I am getting them round... Read Full Review

Kirsty has been a professional point of contact for our daughters student letting accommodation. She has explained anything that we have queried promptly and in detail and always answered any questions. She is a reassuring and is great at liaising between the landlord, nothing is too much trouble... Read Full Review

We organised house viewings with Nicholas Humphreys just before we broke up for Christmas. When arriving at the houses, Kirsty was very approachable and friendly, allowing us to ask any questions that we had, she also encouraged us to talk to the current tenants to understand their experiences of... Read Full Review

Really helpful and knowledgeable about the properties viewed, easy to contact, showed us around the best properties we has seen so... Read Full Review

Despite a poor start to the tenancy, the arrival of Kirsty at the branch has been a blessing. She has endeavoured to resolve issues in a fair, efficient, and organised way. Kirsty understands the needs of both tenants and property owners. She also maintains regular contact where appropriate, which... Read Full Review

Probably the most useless estate agency in Nottingham. Will only contact you when it is something they need. Will charge you for damage that was already there. Will not respond to anything urgent such as heating, water or cooking... Read Full Review

Kirsty has helped me a lot from my move to Scotland to Nottingham. She has always resolved any issues I have had with realistic... Read Full Review