100% sales valuation accuracy
100% sales fee satisfaction
67% lettings valuation accuracy
80% lettings fee satisfaction
We are an award-winning brand with over 25 years experience in the winning corner of the property arena. Unlike other agents, who would seem to treat all customers the same, we prefer to listen to our clients, assess their requirements, and then deliver a range of services which are specific to ...
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We are an award-winning brand with over 25 years experience in the winning corner of the property arena.
Unlike other agents, who would seem to treat all customers the same, we prefer to listen to our clients, assess their requirements, and then deliver a range of services which are specific to their individual needs. By doing this we are providing a quality bespoke service that will help clients save their money and maximise the returns from each and every property that they own.
Unlike other agents, who would seem to treat all customers the same, we prefer to listen to our clients, assess their requirements, and then deliver a range of services which are specific to their individual needs. By doing this we are providing a quality bespoke service that will help clients save their money and maximise the returns from each and every property that they own.
Latest Reviews
3rd Jun 2021
reviewed by 'Catherine'
25th Feb 2021
reviewed by 'MMoretti'
9th Oct 2018
reviewed by 'Kristian'
4th Oct 2018
reviewed by 'Mark'
20th Dec 2017
reviewed by 'ANNOYED'
Opening Hours
Address
Martin & Co
20 Church Street
Merthyr Tydfil
Mid Glamorgan
CF47 0AY
01685 375110
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £220,000 | £220,000 |
| Lettings | 67% | 80% | £350 | £500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 9 | 1 | 7 | 3 | 1 | 0 | 0 | 1 | 0 | 0 |
Areas covered
- NP23
- CF47
- CF45
- CF48
- CF44
- CF81
- CF82
- NP22
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Overall
Overall
Estate agents
Latest Properties
No Properties
Jun 03,2021
Jun 03,2021
0
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Excellent Estate Agents who are always on hand to answer any query and do all in their power to keep the whole stressful business of house buying running smoothly. Nothing was too much trouble and they were totally approachable. Every phone call or text message ...
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Jun 03,2021
Jun 03,2021
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Highly Recommended
Not knowing Estate Agents in the Merthyr/Cardiff area i went for Martin & Co after many recommendation. I was not disappointed from the initial meeting to the completion of the sale, i was kept updated regally. A buyer was found very quickly and ...
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Feb 25,2021
Feb 25,2021
0
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Very hard to get a hold of both via email and phone call. (Waited 3 weeks for Morgan to get back to me via email then had to phone 3 times to get through to someone). Customer service is really bad, they make you feel like a ...
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Oct 09,2018
Oct 09,2018
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I've dealt with a number of different estate agents in my time but Amanda Coombs from Merthyr Tydfil tops the lot. From the very first meeting she made everything seem easy showing a high level of professionalism throughout the whole process, there were one or ...
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Comment on agent fees
Agent fees were similar to other estate agent fees I’ve paid in the past , difference is I was extremely happy with the service I paid for this time around with the Merthyr Tydfil branch of Martin & co
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Oct 04,2018
Oct 04,2018
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The service was good came at the appointed time took photos had tenant with in week excellent service would recommend to others...
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Comment on agent fees
the fees are fair
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Dec 20,2017
Dec 20,2017
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*the manager of this branch is nothing short of useless. Never in the office and Never returns calls.
I've had my bond understand for 4 months which the tenant has agreed will come to me as he left a month early and she's not sorted it.
...
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Comment on agent fees
Expensive
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Nov 18,2016
Nov 18,2016
2
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My tenancy finished on 17th October 2016, I had paid a full months rent and was only 1 week into the month when my tenancy ended and therefore am due a refund for 3 weeks rent. It is now 17th November and I have still not received my ...
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Dec 02,2015
Dec 02,2015
1
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I would highly recommend martin & co Merthyr Tydfil. The whole process of letting a property was seamless. Amanda coombs was excellent answering all how questions and keeping us informed of the process. The whole team are very professional with excellent customer service. Should any maintenance ...
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Comment on agent fees
Agent fees very competitive
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Mar 27,2014
Mar 27,2014
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The Merthyr Tydfil branch of Martin & Co have been outstanding in their professionalism and level of helpfulness. This extends to advice prior to purchasing a buy to let and has continued throughout the whole process of valuing and letting our property for us. They have ...
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Mar 24,2014
Mar 24,2014
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WOW- The Team at Merthyr has been great especially Sarah.
I was with another agent and the differnce has been astonishing - professional, helpful, patient and deeply knowledgeable. I have felt that I am in very safe hands and I have total trust in Sarah (...
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Jan 30,2014
Jan 30,2014
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I am very pleases with the service received by martin and co as a tenant. Any queries are dealt with quickly and all staff members are friendly and eager to help....
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Jan 17,2014
Jan 17,2014
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We have used Martin & Co for some years now, first just to find tenants for our three properties and now to manage them as well. They have always been very professional, pleasant to deal with, prompt in dealing with things and I would happily recommend ...
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Jan 17,2014
Jan 17,2014
1
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Both Sarah and Sam have been of tremendous help with advice and marketing of my property. I am based over in Manchester, whilst my property is in Hengoed, so it was important to find a local trustworthy and reliable agent who would act for me ...
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Jan 13,2014
Jan 13,2014
1
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I am kept well informed on any issues with the property. The team work hard to ensure the property has a tenant. Any info I request is looked into in a timely manner....
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Dec 30,2013
Dec 30,2013
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Excellent service received, very helpful agent, dealt with our need very quickly as we have had only few days left to move out from previous property. Team is very professional and even now very helpful. Would recommend to friend and you will be always happy....
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Dec 18,2013
Dec 18,2013
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I have had nothing but trouble with these ( supposedly ) letting agent.
Firstly the prices you have to pay are unbelievable, we had to pay £1150 just to get the keys and move in, my husband gets paid on the 15th so we asked to change the ...
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Dec 26, 2013
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(1)
I am sorry you feel the experience have been awful. I would really like to have an opportunity to discuss the matter directly with yourself but unfortunately we do not know which tenancy this review relates to. However, we do want to answer the points raised in the review as we think some of them are quite unfair and / or factually incorrect (our answers are based on our standard practices applying across our agency):
1) The £ 1,150 money you have paid would have been first month rent, depos ...
Dec 10,2013
Dec 10,2013
0
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The whole team there have been very helpful and Martin and Co (based in Merthyr) offer better rental services than my local area (Aberdare)....
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Dec 09,2013
Dec 09,2013
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Everyone i dealt with was welcoming and very helpful. everything went smoothly and it was all hassle free so thanks...
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Dec 09,2013
Dec 09,2013
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The team are refreshingly efficient in responding to emails and calls, prompt in follow up with potential tenants and sorting out problems. Highly recommend....
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Dec 06,2013
Dec 06,2013
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Office have great options of properties to choose. Staff can advice which properties is affordable .
Any problems with managing are solved quick .
Fully recommend....
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Nov 14,2013
Nov 14,2013
1
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Sam and his team at Martin & Co are very efficient and professional. They showed me around several short-listed properties and sorted me out an 18 month rolling lease. Every little thing that came up during the tenancy was promptly and very personally dealt with. Highly recommended!...
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Mar 23,2012
Mar 23,2012
2
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This Office has been excellent through my time as a tenant. They have sorted everything out and made sure that all maintenance issues were dealt with promptly and that all the documents and information I needed was given to me before I moved in. I ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Please call us to discuss our complaints procedure
Last updated at 12:24 PM 03/09/2015 by Rhys Waldron
