By : 'Livie' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : L1
14 Sept 2024
People found this helpful0
As said by the other reviewers, The agency doesn't care about sending someone to repair the broken things in our flat. Even the landlords they work with are to blame. Or they say they have put an order for it but it never happens. What is the point of paying the rent if my house is messed up... Read Full Review
Services : Letting( As a Tenant )Date: 14th Sep 2024
As said by the other reviewers, The agency doesn't care about sending someone to repair the broken things in our flat. Even the landlords they work with are to blame. Or they say they have put an order for it but it never happens. What is the point of paying the rent if my house is messed up and unlivable?
And the Emergency helpline numbers they put up don't work as nobody picks up the phone on the other line even when it's a big emergency.
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
Agency don't care about ...
Share On :
1 Star Review
By : 'John' Services : Letting( Property Management ) Rent PCM : £500 Would you recommend ? : No Postcode : L1
7 Aug 2024
People found this helpful0
Lived in the bateson building and nothing gets fixed, everything breaks and they do not care about fixing things quickly. Marshall are very slow to repair things and half the kitchen doesn't work, neither does washing machine, lift constantly breaks and the kitchen appliances always break.... Read Full Review
Services : Letting( Property Management )Date: 6th Aug 2024
Lived in the bateson building and nothing gets fixed, everything breaks and they do not care about fixing things quickly. Marshall are very slow to repair things and half the kitchen doesn't work, neither does washing machine, lift constantly breaks and the kitchen appliances always break. Don't bother with them….
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
Lived in the bateson building ...
Share On :
1 Star Review
By : 'John' Services : Letting( As a Tenant ) Rent PCM : £500 Would you recommend ? : No Postcode : L1
9 Jan 2024
People found this helpful0
Lived in the bateson building for a while now and nothing gets done, everything breaks and they do not care about you fixing things quickly. Marshalls are very slow to repair things and half the kitchen doesnt work. Don't bother with... Read Full Review
Services : Letting( As a Tenant )Date: 9th Jan 2024
Lived in the bateson building for a while now and nothing gets done, everything breaks and they do not care about you fixing things quickly. Marshalls are very slow to repair things and half the kitchen doesnt work. Don't bother with them..
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
Lived in the bateson building ...
Share On :
1 Star Review
By : 'John' Services : Letting( As a Tenant ) Rent PCM : £500 Would you recommend ? : No Postcode : L1
9 Jan 2024
People found this helpful0
Lived in the bateson building for a while now and nothing gets done, everything breaks and they do not care about you fixing things quickly. Marshalls are very slow to repair things and half the kitchen doesnt work. Don't bother with... Read Full Review
Services : Letting( As a Tenant )Date: 9th Jan 2024
Lived in the bateson building for a while now and nothing gets done, everything breaks and they do not care about you fixing things quickly. Marshalls are very slow to repair things and half the kitchen doesnt work. Don't bother with them..
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
Tried for two days to get ...
Share On :
1 Star Review
By : 'MICHAEL' Services : Sales( Prospective Vendor/Buyer ) Would you recommend ? : No Postcode : L2
11 Jul 2022
People found this helpful3
Tried for two days to get someone from this company to respond to an email and four telephone calls with nothing from them...totally... Read Full Review
Tried for two days to get someone from this company to respond to an email and four telephone calls with nothing from them...totally unprofessional
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
The worst argumentative lazy ...
Share On :
1 Star Review
By : 'Christian' Services : Letting( As a Tenant ) Rent PCM : £1000 Would you recommend ? : No Postcode : L3
7 Jul 2021
People found this helpful2
The worst argumentative lazy people. I hope one day we follow the US and Australia system where you need to be qualified to do this job. I would say to people stay away from this company not everyone writing these reviews can be... Read Full Review
Services : Letting( As a Tenant )Date: 7th Jul 2021
The worst argumentative lazy people. I hope one day we follow the US and Australia system where you need to be qualified to do this job. I would say to people stay away from this company not everyone writing these reviews can be wrong.
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
I wish someone would have ...
Share On :
1 Star Review
By : 'Lucy' Services : Letting( As a Tenant ) Rent PCM : £34600 Would you recommend ? : No Postcode : L13
20 Feb 2021
People found this helpful7
I wish someone would have warned me about this company.
They moved a tenant in during lock down last June 2020 as well as leaving us all without hot water for ten days before.
I am a nurse and have had to shower in work before because there's been no hot water.
Not only that , there was ... Read Full Review
Services : Letting( As a Tenant )Date: 20th Feb 2021
I wish someone would have warned me about this company. They moved a tenant in during lock down last June 2020 as well as leaving us all without hot water for ten days before. I am a nurse and have had to shower in work before because there's been no hot water. Not only that , there was water leaking and coming through to our kitchen. It only took us all saying we wouldn't pay rent for somebody to come out and fix it. Also, at the end of every month, it would seem that the landlord forgets to.pay the gas and electric bill and the hassle of trying to get through to the company starts again. I honestly can say I have nothing positive to say about this company. I fear that they will try and end my tenancy now after writing this review.
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
This company is atrocious and ...
Share On :
1 Star Review
By : 'Robert' Services : Letting( As a Tenant ) Rent PCM : £1105 Would you recommend ? : No Postcode : L6
21 Dec 2020
People found this helpful9
This company is atrocious and dealing with them has been painful.
When we went to view some properties, the branch manager for the city was late, and he told us what we wanted to hear regarding replacing filthy mattresses, and that the home would be cleaned. These later turned out to be... Read Full Review
Services : Letting( As a Tenant )Date: 21st Dec 2020
This company is atrocious and dealing with them has been painful.
When we went to view some properties, the branch manager for the city was late, and he told us what we wanted to hear regarding replacing filthy mattresses, and that the home would be cleaned. These later turned out to be lies.
Upon arrival at the property, we found that the place hadn't been cleaned at all and was filthy, despite the contract explicitly stating the home would be presented in a clean and professional manner. The mattresses had not been replaced or even cleaned, one had simply been turned over.
The letting agency had not completed an inventory of the property and could not present us with a copy of the gas safety certificate. There were 23 broken lightbulbs in the property, the front and back doors wouldn't close properly and many appliances were broken.
When we told Marshall Property about the state of the home, we were told that cleaners would be round right away. We were told this for 7 days in a row until they finally did send cleaners around to sort the place.
The myriad broken appliances and lightbulbs took the company months to replace, all the while we found other issues such as broken blinds, broken bedframes and broken window frames. These issues also took months and months of calling the company every few days to be resolved.
Furthermore, we saw mice in the property shortly after moving in and found many droppings in, among other places, my bedroom cupboards.
It took us over a month before the company finally sent someone round to confirm that we had mice, after which nothing was done.
The entire time we were dealing with this company, their employees would tell us that our problems were not their problems and kept defering us to the one maintenance worker at the entire business.
Additionally, we were lied to on multiple occasions by both the branch manager of the city office and the landlady of the property regarding what had been done to the home prior to our arrival as well as when and whether appliances would be replaced.
The company did not even address 5% of the issues we were telling them about for months until we witheld rent payments for 2 months in a row.
At this point, the extremely unprofessional and rude MD took "charge" and within 2 weeks, about 90% of the issues had been dealt with. Months after we first informed the company about our issues.
Suffice to say I would not recommend this company to a single person and I cannot wait to permanently end my professional relationship with them.
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
Recently just purchased a ...
Share On :
5 Star Review
James
Phil
By : 'Ben' Services : Letting( As a Owner ) Rent PCM : £180000 Would you recommend ? : Yes Postcode : L7
31 Oct 2020
People found this helpful0
Recently just purchased a property through Marshall’s and now they are managing it. New carpets, decoration and some electrical works have been done managed by James and Phil very cost and time efficient. Tenants were found within a week and I’m very happy with there service so ... Read Full Review
Services : Letting( As a Owner )Date: 31st Oct 2020
Recently just purchased a property through Marshall’s and now they are managing it. New carpets, decoration and some electrical works have been done managed by James and Phil very cost and time efficient. Tenants were found within a week and I’m very happy with there service so far as I have been messed round enough by other agents
The UK's Largest Customer Review Website for the Property Industry
Tried for 2 days to get in touch with someone at this company ...no return phone calls despite promises to return..having seen some of the above reviews seems they are to be avoided like...
Purchased a HMO property ...
Share On :
5 Star Review
By : 'ldsjames' Services : Letting( As a Owner ) Rent PCM : £220000 Would you recommend ? : Yes Postcode : L3
31 Oct 2020
People found this helpful0
Purchased a HMO property earlier this year, Marshall’s have been able to rent all 5 rooms and have had no problems since, they seemed to have found good tenants and all is... Read Full Review
Services : Letting( As a Owner )Date: 31st Oct 2020
Purchased a HMO property earlier this year, Marshall’s have been able to rent all 5 rooms and have had no problems since, they seemed to have found good tenants and all is well
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
Only in it for the ...
Share On :
1 Star Review
By : 'Emily' Services : Letting( As a Tenant ) Rent PCM : £368 Would you recommend ? : No Postcode : L15
28 Jul 2020
People found this helpful4
Horrible company only contact you if it’s concerning money took me a month to get a reply back from them to get a reference , came back after a week to find out that their management came into the house and threw my things away which they knew about when... Read Full Review
Services : Letting( As a Tenant )Date: 27th Jul 2020
Horrible company only contact you if it’s concerning money took me a month to get a reply back from them to get a reference , came back after a week to find out that their management came into the house and threw my things away which they knew about when emailed
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
1 - 11 of 11 items
No Staff Registered
NaN - NaN of items
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 9/23/2019, 2:58:49 AM by allAgents