“I found the good place and the agent was avai......”
5 Star Review
Apr 03,2024
By:
'Paul'
Apr 03,2024
Services: Lettings (as a Tenant)
Rent PCM: £500
Would you recommend?: Yes
Postcode: CY1
Lettings (as a Tenant)
Rent PCM: £500
Postcode: CY1
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I found the good place and the agent was available....
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“Fabulous service from Manns! They have endles......”
5 Star Review
Dec 11,2023
By:
'Sam'
Dec 11,2023
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: CT4
Lettings (as a Landlord)
Postcode: CT4
0
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Fabulous service from Manns! They have endless patience for my questions and are a pleasure to deal with. Super nice that's it's a small team and you get to know who your talking to!
Lauren and Jasmyn both deserve a medal for the way they ...
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“Amazing communication....”
5 Star Review
Mar 18,2023
By:
'Donna'
Mar 18,2023
Services: Lettings (as a Tenant)
Rent PCM: £1250
Would you recommend?: Yes
Postcode: ME13
Lettings (as a Tenant)
Rent PCM: £1250
Postcode: ME13
0
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Amazing communication with all the staff at MANN, Danny, extremely helpful and went above and beyond for my parents getting them into their new bungalow! Everything was a smooth transition! Would highly recommend MANN in Canterbury
Thanks again
Donna...
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“The staff are very friendly and quick at resp......”
5 Star Review
Jan 22,2023
By:
'Karyn'
Jan 22,2023
Services: Lettings (as a Tenant)
Rent PCM: £1150
Would you recommend?: Yes
Postcode: CT3
Lettings (as a Tenant)
Rent PCM: £1150
Postcode: CT3
0
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The staff are very friendly and quick at responding to any enquiries. The staff were supportive from the beginning of the process until the end.
The transition was very smooth without any complications....
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“Mann Countryside, Canterbury, do such a perfe......”
5 Star Review
Dec 16,2022
By:
'Brenda Nneka Okolie'
Dec 16,2022
Services: Lettings (as a Tenant)
Rent PCM: £1100
Would you recommend?: Yes
Postcode: CT6
Lettings (as a Tenant)
Rent PCM: £1100
Postcode: CT6
0
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Mann Countryside, Canterbury, do such a perfect job at easing the minds of home searchers. Their hospitality is top-notch! Excellent services!...
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“All Mann's staff has been very pleasant, cou......”
5 Star Review
Dec 02,2022
By:
'Roni'
Dec 02,2022
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: CT2
Lettings (as a Landlord)
Postcode: CT2
0
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All Mann's staff has been very pleasant, courteous, constructively helpful as well as displaying a very good level of professionalism. Keeping us informed through out the process was very much appreciated. An appropriate tenant was found very quickly as was indicated....
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“I am honestly shocked that this letting compa......”
1 Star Review
Aug 08,2022
By:
'Hannah'
Aug 08,2022
Services: Lettings (as a Tenant)
Rent PCM: £1150
Would you recommend?: No
Postcode: CT1
Lettings (as a Tenant)
Rent PCM: £1150
Postcode: CT1
2
people found
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I am honestly shocked that this letting company is still in business. The absolute joke began when we first viewed the property, thanks to COVID by this was after having a video viewing and having signed a contract, and honeslty my first thought was we've ...
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“I give Mann a 5 star all because of Danny and......”
5 Star Review
Apr 29,2021
By:
'Luke Armstrong'
Apr 29,2021
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: 9CHU
Lettings (as a Tenant)
Postcode: 9CHU
1
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I give Mann a 5 star all because of Danny and Lauren they are so understanding and certainly very helpful in helping me and my girlfriend find somewhere to live and are very good at there job and answering all our questions...
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“DO NOT BOOK - TERRIBLE SERVICE - WORST EVER...”
1 Star Review
Oct 07,2020
By:
'Joanna'
Oct 07,2020
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: CT2
Lettings (as a Tenant)
Postcode: CT2
4
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Please read this - DO NOT BOOK WITH THIS AGENCY. I wish I could give 0 stars. My experience with the Canterbury branch has been terrible to say the least. This was the first time my friend and I had lived in private accommodation during university. ...
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“Mann Lettings in Canterbury is probably one of the worst ......”
1 Star Review
Mar 14,2018
By:
'melimelo4'
Mar 14,2018
Services: Lettings (as a Tenant)
Rent PCM: £1299
Would you recommend?: No
Postcode: CT1
Lettings (as a Tenant)
Rent PCM: £1299
Postcode: CT1
3
people found
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Mann Lettings in Canterbury is probably one of the worst letting agencies I have had to deal with and I feel sorry for the many students who end up there but worse for the families who go there in good faith and end up being ...
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Comment on agent fees
A lot of money for very little
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“Absolutely awful customer service. They never call back when they ......”
1 Star Review
Aug 01,2017
By:
'Angry'
Aug 01,2017
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: CT1
Lettings (as a Tenant)
Postcode: CT1
4
people found
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Absolutely awful customer service. They never call back when they say they will. I was lied to on numerous occasion.
When I first let property through them they were that bad that the landlord ask to deal directly with me, not through....
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“Where do I begin.As a student, who is busy ......”
1 Star Review
Jun 04,2017
By:
'Arthur'
Jun 04,2017
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: CT2
Lettings (as a Tenant)
Postcode: CT2
2
people found
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Where do I begin.
As a student, who is busy studying more often than not, I would expect to not have to worry about my housing situation once an agreement has been signed. Well this was definitely not the case
The Canterbury agency as a ...
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Comment on agent fees
Poor
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“i have been genuinely quite shocked by how poor mann ......”
1 Star Review
Oct 20,2016
By:
'andy'
Oct 20,2016
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: CT1
Lettings (as a Tenant)
Postcode: CT1
2
people found
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i have been genuinely quite shocked by how poor mann lettings countrywide have been. in so so many ways. the condition of the house moving in was extremely poor. having repeated problems of over payment and rent not being paid. genuinely shocking how poor they ...
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“I arranged with the Canterbury office to view a property. ......”
1 Star Review
Sep 09,2015
By:
'Mann'
Sep 09,2015
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: CT2
Lettings (Prospective customer)
Postcode: CT2
3
people found
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I arranged with the Canterbury office to view a property. On the morning of the viewing I got an automated text advising the viewing had been cancelled. No reason or explaination was given and no attempt was made to call me to arrange an alternate ...
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3
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“A complete shambles. From the beginning of our tenancy we ......”
1 Star Review
Aug 20,2015
By:
'Canterbury'
Aug 20,2015
Services: Lettings (as a Tenant)
Rent PCM: £1800
Would you recommend?: No
Postcode: CT1
Lettings (as a Tenant)
Rent PCM: £1800
Postcode: CT1
4
people found
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A complete shambles. From the beginning of our tenancy we were patronized and treated terribly. We received an email a week before we moved in notifying us of the "insurance" need and that we were already 4k in arrears although this number was not explain, ...
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“A total shambles and a dishonest agent, I'd rather buy ......”
1 Star Review
Jun 23,2015
By:
'Phil'
Jun 23,2015
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: CT2
Lettings (as a Tenant)
Postcode: CT2
4
people found
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A total shambles and a dishonest agent, I'd rather buy a tent than go through another year of renting through them.
I'll list the worst three faults
1) Letting tradesmen have keys who would just turn up and enter the property without notice.
2) Damp and the ...
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“Our experience of the estate agency part of the business ......”
1 Star Review
Oct 17,2014
By:
'David'
Oct 17,2014
Services: Sales (as a Buyer)
Sold price: £420000
Would you recommend?: No
Postcode: CT1
Sales (as a Buyer)
Sold price: £420000
Postcode: CT1
2
people found
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Our experience of the estate agency part of the business was actually fine - they were responsive and helpful. Unfortunately, they tried to push their mortgage advisor on to us, ostensibly to 'approve' us as buyers - to establish that we had the funds - ...
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What agent could do to change your mind?
Do not insist that buyers speak to the mortgage advisor. Do not use buyer vetting procedures.
Attached Filesnbsp;
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“Agent failed to turn up to a viewing they had ......”
1 Star Review
Aug 18,2014
By:
'Charlotte'
Aug 18,2014
Services: Lettings (Prospective customer)
Sold price: £28000
Would you recommend?: No
Postcode: CT6
Lettings (Prospective customer)
Sold price: £28000
Postcode: CT6
5
people found
this helpful
Agent failed to turn up to a viewing they had arranged for me, leaving me stood there for 15 minutes before calling them. Told an excuse and that no one would be coming. Highly unprofessional and best to avoid, very dodgy....
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“Would like to give them 0 stars. Rude service, tried to ......”
1 Star Review
Jul 09,2014
By:
'Karen'
Jul 09,2014
Services: Sales (as a Buyer)
Sold price: £230000
Would you recommend?: No
Postcode: CT1
Sales (as a Buyer)
Sold price: £230000
Postcode: CT1
3
people found
this helpful
Would like to give them 0 stars. Rude service, tried to pressurise us into buying a mortgage with them. Threatened we'd lose the house if we didn't agree. Mortgage offered was put to us as being uncontainable elsewhere, we got the same deal but without countrywide ...
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What agent could do to change your mind?
Been polite. Not broken the law. Been honest and not tried to sell us deals that weren't in our best interests. Gotten important paper work accurate first time (took them 3attempts and lost us 2 weeks on the deal)
Attached Filesnbsp;
Comment on agent fees
Aweful- worst quotes by far for solicitors, mortgage advisors (free to do searches which were useless but very high if they convinced you to go with them)
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“I have recently sold my property in Canterbury via Mann's.......”
5 Star Review
Mar 04,2014
By:
'Manning'
Mar 04,2014
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: CT4
Sales (as a Vendor)
Postcode: CT4
0
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I have recently sold my property in Canterbury via Mann's.
I was impressed from day one with the Team's knowledge, enthusiasm and passion for helping me with my move. After two weeks of selling I had several offers and secured a buyer at a price ...
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“We finally bought this property for my aged father in ......”
1 Star Review
Feb 07,2014
By:
'Gic'
Feb 07,2014
Services: Buying agent
Would you recommend?: No
Postcode: CT2
Buying agent
Postcode: CT2
3
people found
this helpful
We finally bought this property for my aged father in law, but only by by-passing the agent who was being exceptionally unhelpful in our efforts to make offers. He told us that an offer had already been accepted and that the mortgage survey was being ...
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What agent could do to change your mind?
Told the truth and not lied to promote his personal best interests and not those of the vendor,
Attached Filesnbsp;
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“¢â‚¬Â¢ Extremely high admin fee's with no real sign of getting ......”
1 Star Review
Jul 08,2013
By:
'OB135'
Jul 08,2013
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: CT2
Lettings (as a Tenant)
Postcode: CT2
7
people found
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¢â‚¬Â¢ Extremely high admin fee's with no real sign of getting the service you are paying for.
¢â‚¬Â¢ Told on the day of moving in that I had to take out insurance, or I could not move in. This was the first time I had heard about ...
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What agent could do to change your mind?
Better service, train your staff properly and get rid of any team member who is obviously incompetent. Stop charging stupidly high admin fees when I had found out by other agents (from where I come from) that the costs are a fraction of the price.
Attached Filesnbsp;
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“I have been a Landlord with Mann Countrywide for some ......”
4 Star Review
Jan 12,2013
By:
'Cherry'
Jan 12,2013
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: CT1
Lettings (as a Landlord)
Postcode: CT1
2
people found
this helpful
I have been a Landlord with Mann Countrywide for some years now. I have found over the past couple of years the team to be friendly, and professional. They have let my properties in a timely mannor with minimal disruption and voids with the rental ...
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