“I have never in my life dealt with such a ......”
1 Star Review
Feb 28,2017
By:
'Alexandra'
Feb 28,2017
Services: Lettings (as a Tenant)
Rent PCM: £595
Would you recommend?: No
Postcode: BH1
Lettings (as a Tenant)
Rent PCM: £595
Postcode: BH1
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people found
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I have never in my life dealt with such a bad company.
They take your holding deposit (£495 in my case) and then you can forget about things being done. They do inhouse referencing that you have to chase and chase and chase, they don't keep ...
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Comment on agent fees
They charge premium fees and the service is horrible, not worth it!!
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“HiI booked a viewing to look at a flat and ......”
1 Star Review
Mar 13,2015
By:
'Sean'
Mar 13,2015
Services: Lettings (Prospective customer)
Rent PCM: £650
Would you recommend?: No
Postcode: BH5
Lettings (Prospective customer)
Rent PCM: £650
Postcode: BH5
4
people found
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Hi
I booked a viewing to look at a flat and was told I would get all my answers from the agent who would show me the property. I explained that I had just returned to the UK and had no references but I could ...
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What agent could do to change your mind?
She could have at least returned my calls just once and offered to return my deposit. Charlotte told me my holding deposit would be returned should the landlord not be happy without references as I was honest about my references and offered to pay the rent in full.
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Comment on agent fees
The holding fee was in my humble opinion very high, certainly if you consider all Charlotte had to do was make one phone call to the landlord explaining my situation that I had no references but was prepared to pay up front.
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