Liverpool Property Solutions
3.9/5, 53 reviews
75% recommended
100% sales valuation accuracy
100% sales fee satisfaction
78% lettings valuation accuracy
83% lettings fee satisfaction
We are LPS Real Estate; a friendly, independent and trustworthy property agency specialising in sales, letting and property management in and around the Liverpool area. We work from our offices in Liverpool City Centre, London and Northern Ireland. Our team of qualified professionals - headed up by a Commercial Property ... show more We are LPS Real Estate; a friendly, independent and trustworthy property agency specialising in sales, letting and property management in and around the Liverpool area. We work from our offices in Liverpool City Centre, London and Northern Ireland. Our team of qualified professionals - headed up by a Commercial Property Solicitor - will be there for you throughout your property journey. Using our extensive network and innovative marketing technologies, we bring sellers and landlords together with buyers and tenants. We are regulated by the Property Ombudsman for commercial and residential sales and lettings and we are proud members of The Guild of Property Professionals. We do property properly!

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Latest Reviews

 View all Reviews 53
2nd Jul 2021
reviewed by 'Motley S'
“I made an offer on a property that was being marketed by LPS in mid-April 2021.Despite showing Proof of Funds, ......”
3rd Mar 2021
reviewed by 'jennnings'
“I have had nothing bit bad attitude of this company from day one i lived in a flat in liverpool ......”
14th Jul 2020
reviewed by 'Sophia'
“We arrived early for our viewing due to the long journey (3 hr round trip) and the agent had said he'd ......”
7th Jul 2020
reviewed by 'Janice'
“As a First time landlord I have found LPS to be excellent at guiding me through what needs to be ......”
25th Nov 2019
reviewed by 'Gordon'
“Landlords beware!As a landlord we were extremely disappointed with LPS. They failed to find sufficient tenants for the property, ......”
15th Jul 2019
reviewed by 'Deborah'
“Arranged to view a property at 5pm this evening. Had a text to confirm the viewing with Gareth on Friday. ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £200,000 £250,000
Lettings 78% 83% £350 £850
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
22 1 15 8 2 0 0 0 1 4
Areas covered
  • L8
  • L17
  • L9
  • L18
  • L10
  • L1
  • L13
  • L15
  • L14
  • L2
  • L19
  • L3
  • L22
  • L4
  • L23
  • L5
  • L7
  • L6
  • L8
  • L7
Address

56 Tithebarn Street
Liverpool
Merseyside
L2 2SR
+441512367771

update staff | update details

Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 10:00 - 15:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NALS UKALA TPOS Sales TPOS Lettings TPOS NLA DPS TDS SAGEagent The Guild
Rankings
Overall
Estate agents
Letting agents
Latest Properties

No Properties

“I made an offer on a property that was being ......”

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Jul 02,2021
Minithumbdown
By: 'Motley S'
Jul 02,2021
1 people found
this helpful
I made an offer on a property that was being marketed by LPS in mid-April 2021. Despite showing Proof of Funds, the agents did not contact me to advise whether the offer had been accepted or rejected and no further communication was received. Very poor service, ...
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“I have had nothing bit bad attitude of this c......”

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Mar 03,2021
Minithumbdown
By: 'jennnings'
Mar 03,2021
4 people found
this helpful
I have had nothing bit bad attitude of this company from day one i lived in a flat in liverpool which had numerous gas leaks the outlet to the boiler was stuffed with plastic bags which was not very safe at all they do not ...
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“Very disappointed......”

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Jul 14,2020
Minithumbdown
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Andy
By: 'Sophia'
Jul 14,2020
2 people found
this helpful
We arrived early for our viewing due to the long journey (3 hr round trip) and the agent had said he'd try to be early. We didn't mind too much if he was early or on time, but he was in fact 20 mins late... The property ...
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“Excellent service...”

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Jul 07,2020
Minithumbup
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Vicky
By: 'Janice'
Jul 07,2020
0 people found
this helpful
As a First time landlord I have found LPS to be excellent at guiding me through what needs to be done, and taking all the pressure off me. Nothing is too much trouble, all very efficient , getting things done quickly, and without any hassle for ...
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“Landlords beware!...”

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Nov 25,2019
Minithumbdown
By: 'Gordon'
Nov 25,2019
2 people found
this helpful
Landlords beware! As a landlord we were extremely disappointed with LPS. They failed to find sufficient tenants for the property, it was never filled under their management. They failed to effectively monitor tenants. They were unaware of the conditions under which their subcontractors worked. As ...
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“Arranged to view a property at 5pm this eveni......”

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Jul 15,2019
Minithumbdown
By: 'Deborah'
Jul 15,2019
2 people found
this helpful
Arranged to view a property at 5pm this evening. Had a text to confirm the viewing with Gareth on Friday. After myself and my husband leaving work early to attend the appointment nobody arrived. I called the office at 5.15 and was told that Lewis had ...
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By: Vicky Vanner
Jul 17, 2019
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I apologise for you being messed around and leaving work early Deborah. If you would like to call the office and speak to Lewis so we can get this issue resolved. ...

“Avoid LPS...”

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Mar 07,2019
Minithumbdown
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Karon
Staff profile picture
Vicky
By: 'Anonymous'
Mar 07,2019
3 people found
this helpful
This letting agent (LPS) was a bad choice for me. At the end of the tenancy they tried to keep all of my £450 deposit and LPS were very unprofessional when contacting me which caused a lot of stress. Luckily, we contacted the "Deposit Protection Service (...
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Comment on agent fees
Bad
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“Excellent working with Amy...”

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Jan 25,2019
Minithumbup
By: 'John'
Jan 25,2019
0 people found
this helpful
Any has helped us find a property in Liverpool and worked a lot with getting the right spec and location. Thanks Amy...
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Comment on agent fees
Good
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By: Amy
Jan 25, 2019
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Hi John & Tracy, Thank you for the feedback, much appreciated. You're very welcome with helping you find the right property. ...

“Attitude and incompetence...”

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Jul 24,2018
Minithumbdown
Staff profile picture
Karon
By: 'Josh'
Jul 24,2018
3 people found
this helpful
After months of neglect from our requests on Fixflow and having to repeatedly report them onto it. Things still never get done. After reporting an emergency with both locks on the front door,as it instructed me to do so I was told to “wait ...
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Comment on agent fees
BAD
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By: Joseph Gervin
Aug 01, 2018
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Josh We are very sorry you have had a bad experience. If someone tries to break into your property whilst you are a tenant or damage is caused to the Property whilst you are the occupier, you are legally entitled to repair these items yourself. I believe the lock has been repaired? Joe ...

“Very good experience so far overall. Concerned to even minor ......”

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Sep 27,2017
Minithumbup
By: 'Arron'
Sep 27,2017
1 people found
this helpful
Very good experience so far overall. Concerned to even minor repair jobs and instructs independent contractors (no landlords' friends jobbies) to carry out the work as soon as possible. By the book, which is reassuring for most instances. Make sure you are explicit and as ...
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Comment on agent fees
Very reasonable
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By: Vicky Vanner
Sep 27, 2017
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Hi Arron, thanks for your positive feedback, I am really happy to hear that you feel reassured with us & the service we provide ...

“Very professional & helpful; very competent. Just one area where there ......”

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Sep 17,2017
Minithumbup
Staff profile picture
Vicky
By: 'Palmerian'
Sep 17,2017
0 people found
this helpful
Very professional & helpful; very competent. Just one area where there may be a bit of room for improvement, i.e., when it comes to incomplete payment, or non-payment, of rent within the Statement Period. Then, it's sometimes necessary for the landlord to 'chase up' the ...
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Comment on agent fees
Fees seem reasonable enough.
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“Cheryle Wileman was quite proactive. Her communication skills was excellent. ......”

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Sep 05,2017
Minithumbup
By: 'RAM'
Sep 05,2017
0 people found
this helpful
Cheryle Wileman was quite proactive. Her communication skills was excellent. She responds to queries and mails quite promptly. Absolutely recommend this agency for rent/sale...
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Comment on agent fees
good
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“Displays excellent customer service and always ready to help resolve ......”

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Aug 30,2017
Minithumbup
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Vicky
Staff profile picture
Karon
By: 'Marie'
Aug 30,2017
1 people found
this helpful
Displays excellent customer service and always ready to help resolve any issues. ( both Vicky & Karon) keeping me informed of progress and providing valuable advise where necessary,...
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Comment on agent fees
Good
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“I have been using LPS for 10 years, their communication regarding ......”

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Aug 30,2017
Minithumbup
Staff profile picture
Joseph
By: 'Shane'
Aug 30,2017
0 people found
this helpful
I have been using LPS for 10 years, their communication regarding my property is excellent. I never have to chase anything as I am updated on everything from maintenance, tenants etc regularly. As a landlord Payments are made to my account on the same date monthly ...
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Comment on agent fees
Excellent.
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“I was impressed with the service at LPS Wavertree. Adam ......”

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Aug 16,2017
Minithumbup
By: 'Paul'
Aug 16,2017
0 people found
this helpful
I was impressed with the service at LPS Wavertree. Adam Tierney did a great job in finding me a property. He has a nice relaxed and enthusiastic style and put a lot of effort into helping me find my property. The low fees also helped ...
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Comment on agent fees
Good
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“Joe and Vicky are really excellent with getting stuff sorted. ......”

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Jun 23,2017
Minithumbup
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Joseph
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Vicky
By: 'Colin'
Jun 23,2017
0 people found
this helpful
Joe and Vicky are really excellent with getting stuff sorted. Especially for overseas clients. You need someone you can trust...
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Comment on agent fees
Reasonable
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By: Joseph Gervin
Jun 23, 2017
View all comments (1)
Thanks Colin. We know it isnt always a straight road with property management but working hard for clients like you is what drives us forward. Thanks for your continued support! ...

“LPS have been wonderful. Friendly, communicative and efficient. Exactly what ......”

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Jun 23,2017
Minithumbup
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Joseph
By: 'T'
Jun 23,2017
0 people found
this helpful
LPS have been wonderful. Friendly, communicative and efficient. Exactly what you need in an estate agent. They made selling the house incredibly easy, it was almost fun! I would certainly use them again in the future and I recommend them whole heartedly....
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Comment on agent fees
Very fair rate and certainly value for money.
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By: Joseph Gervin
Jun 23, 2017
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Cheers Tris. Thanks for you and Elana's support and instructions! ...

“Excellent service - great communication at all times and got ......”

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Jun 22,2017
Minithumbup
By: 'Ryan'
Jun 22,2017
0 people found
this helpful
Excellent service - great communication at all times and got a v good price secured for my property - strongly recommend to all...
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Comment on agent fees
V reasonable
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By: Joe Gervin
Jun 23, 2017
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Thanks Ryan. Always great to know that our sellers are happy with our service. Thanks for your instructions and good luck in your new adventures! ...

“I wanted a complete property solution. LPS and Vicky have ......”

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Jun 22,2017
Minithumbup
Staff profile picture
Vicky
By: 'Chris'
Jun 22,2017
0 people found
this helpful
I wanted a complete property solution. LPS and Vicky have provided a service second to none. No request is too big or too small. I could not recommend them highly enough....
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Comment on agent fees
The agents fees are in line with what I expect. I am sure that there are cheaper options out there but I don't want a cheaper service!
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By: Vicky Vanner
Jun 22, 2017
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Thanks for your positive feedback Chris ...

“I have found Jan and LPS in general has provided ......”

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Jun 22,2017
Minithumbup
By: 'SSarker'
Jun 22,2017
0 people found
this helpful
I have found Jan and LPS in general has provided a friendly, honest and reliable service to me as a landlord. I have struggled previously with good and prompt communication but LPS is always available to answer mine and my tenants queries....
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Comment on agent fees
Good value fees for the service provided.
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By: Joe Gervin
Jun 23, 2017
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Thanks Sri. We know it isnt always easy working with large corporate agents and hopefully working with an independent agent like LPS brings back your trust in the job we do! Cheers! Joe ...

“Great Service all round. Vicky and Joe always get my ......”

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Jun 22,2017
Minithumbup
Staff profile picture
Karon
Staff profile picture
Vicky
By: 'Jane'
Jun 22,2017
0 people found
this helpful
Great Service all round. Vicky and Joe always get my queries resolved pretty quickly. InTheLoop is a great service where we can check our statements online 24/7. Nice one guys!...
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By: Joe Gervin
Jun 23, 2017
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Cheers Jane. Thanks for instructing us! ...

“We thought these guys had the best sales package on ......”

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Jun 22,2017
Minithumbup
By: 'Alison'
Jun 22,2017
0 people found
this helpful
We thought these guys had the best sales package on offer for no upfront cost. The Sales Manager Rob was very thorough and knew the area really well. The photos were great and we managed to achieve above asking price which was a bonus. Definitely ...
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Comment on agent fees
Lower than average.
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“Highly recommend LPS. Very professional and thorough in their work. ......”

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Jun 22,2017
Minithumbup
Staff profile picture
Vicky
Staff profile picture
Karon
By: 'Garreth'
Jun 22,2017
0 people found
this helpful
Highly recommend LPS. Very professional and thorough in their work. The staff are easy to get hold off when in need and provide excellent customer service....
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Comment on agent fees
Agents fees are very reasonable compared to alternatives in the market.
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By: Joe Gervin
Jun 23, 2017
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Cheers Garreth. Always a pleasure to work with you. ...

“I would like to thank the staff for getting my ......”

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May 09,2017
Minithumbup
By: 'Chell'
May 09,2017
0 people found
this helpful
I would like to thank the staff for getting my problem sorted an the company that came to do my boiler, was great, very good communication and did a fab job very pleased Thank you...
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By: Joseph Gervin
Jun 22, 2017
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Thanks Chell. Always nice to hear positive comments which we strive for! Team LPS ...

“We were supposed to rent a flat from them, paid ......”

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Dec 14,2016
Minithumbdown
By: 'Ro'
Dec 14,2016
27 people found
this helpful
We were supposed to rent a flat from them, paid the agency fees and then the deposit straight away, and they stole our money! We've been asked to pay the deposit for flat straight away. No receipt was given, no terms and conditions explained. Nobody ...
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“When my letting agent, P* N*, was unable to answer ......”

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Mar 17,2016
Minithumbdown
By: 'SM'
Mar 17,2016
45 people found
this helpful
When my letting agent, P* N*, was unable to answer questions, such as when the heat would be repaired, he directed me to V* and told me to contact her. When the hot water heater was broken, the electricians called Vicky and told her it ...
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By: Joe Gervin
Mar 17, 2016
View all comments (1)
Dear SM Would you like to email me directly to sort your maintenance issues. I am very sorry you have found the care of your repairs below standard and we would like to make sure this is rectified. Can you email me please on [email protected]. Joe ...

“A huge thanks to all the staff at LPS on ......”

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Sep 03,2015
Minithumbup
Staff profile picture
Karon
By: 'Karl'
Sep 03,2015
1 people found
this helpful
A huge thanks to all the staff at LPS on Picton Rd. I would especially like to thank Sophie, Karen and Joanne for all their help and support. They did everything possible to help and all in all were outstanding. If I need to use ...
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Comment on agent fees
Average fee.
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By: vicky Vanner - Executive Manager
Sep 03, 2015
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Thanks Karl for the positive feedback. I am happy that you where pleased with our service. ...

“LPS were very quick & efficient dealing with my tenancy. There ......”

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Aug 18,2015
Minithumbup
Staff profile picture
Vicky
By: 'Greg'
Aug 18,2015
1 people found
this helpful
LPS were very quick & efficient dealing with my tenancy. There were no snags/problems & I was in the property within a couple of weeks. There were a few maintenance issues that required attention & were all sorted promptly. I have had to return with further issues ...
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By: Vicky Vanner - Executive Manager
Aug 18, 2015
View all comments (1)
Thanks for your feedback Greg, much appreciated. I'm happy all maintenance issues have been dealt with for you. ...

“LPS have been managing property for me throughout Liverpool and ......”

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Aug 16,2015
Minithumbup
Staff profile picture
Vicky
By: 'Guy'
Aug 16,2015
1 people found
this helpful
LPS have been managing property for me throughout Liverpool and the Wirral for 18 months. I have predominantly dealt with Vicky and Sophie and am pleased with their level of communication, responsiveness and pro-activity. My experience is that the standard of service I have received from ...
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Comment on agent fees
Perfectly happy with their level of fees against standard of service. I think they are good value.
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By: Vicky Vanner - Executive Manager
Aug 18, 2015
View all comments (1)
Thanks Guy for your feedback. I am happy that you are happy with our service. I look forward to long working relationship. ...

“Having used LPS for the past 12 months they have undertaken ......”

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Aug 15,2015
Minithumbup
Staff profile picture
Vicky
By: 'Dee'
Aug 15,2015
1 people found
this helpful
Having used LPS for the past 12 months they have undertaken everything we would want a letting agent to do. The staff Vicki and Sophie have been very responsive to queries when asked. we shall continue to use as and when we purchase additional properties.The ...
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By: Vicky Vanner - Executive Manager
Aug 18, 2015
View all comments (1)
Thanks Dee for your feedback, I'm sorry you don't find our landlord statements clear. I will mention this to our software provider. ...
Staff picture Vicky
(18)
Staff picture Karon
(10)
Staff picture Joseph
(3)
No image available Andy
(1)
Staff picture Jane
(0)

Landlord Fees

Overall Fees
£375 (inc. VAT), On Completion (Fees are negotiable)

Letting Fee inc VAT

Last updated on 13/06/2019, 4:42 PM by Karon Murphy


Vendor Fees

Overall Fees
£950 (inc. VAT), On Completion (Fees are negotiable)

Set Sale Fee including VAT

Last updated on 13/06/2019, 4:42 PM by Karon Murphy


Tenant Fees

Overall Fees
£0 (inc. VAT), On Completion

We do not charge letting fee

Last updated on 13/06/2019, 4:43 PM by Karon Murphy

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Our first port of call is our general manager: [email protected]
Last updated at 12:32 PM 23/06/2017 by allAgents

Awards won by Liverpool Property Solutions

Regional Awards won by Liverpool Property Solutions

Individual Branch Awards


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