Kennington, London, SE11
4.5/5, 17 reviews
88% recommended
100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
85% lettings fee satisfaction
No description for branch.

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Latest Reviews

View all Reviews 17
30th Oct 2018
reviewed by 'Would'
“I am extremely disappointed with the way Lauristons have treated me from start to finish. I was allocated a Negotiator ......”
31st Jul 2018
reviewed by 'YC'
“We live in a 2-beds flat with our little baby girl who is 10 months old. We have moved in this ......”
28th Jun 2018
reviewed by 'Cristina'
“Excellent Service !Very professional, helpful and friendly. Thanks Tamas ( Kennington branch) for your help in renting our property, you made ......”
30th Mar 2017
reviewed by 'Helen'
“Chuk made the sale of our flat a smooth and efficient process. A true professional, with a friendly manner, who ......”
30th Jan 2017
reviewed by 'Nik'
“I am over the moon with Emil's approach to working with clients. Not only did he find properties that were ......”
30th Nov 2016
reviewed by 'Cathy'
“Emil was very professional and helpful throughout the renting process, and was flexible with arranging viewing times. He always responded ......”
Opening Hours
  • Monday: 08:30 - 19:00
  • Tuesday: 08:30 - 19:00
  • Wednesday: 08:30 - 19:00
  • Thursday: 08:30 - 19:00
  • Friday: 08:30 - 18:00
  • Saturday: 09:00 - 05:00
  • Sunday: Closed
Address

Lauristons
345a Kennington Road
London
Greater London
SE11 4QE
020 7385 2296

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £570,000 £685,000
Lettings 100% 85% £1,400 £3,030
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
5 0 5 2 3 0 1 0 1 0
Areas covered
  • SE11
  • SE17
  • SE1
  • SW9
  • SW8
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TDS Relocation Agent Network Move With Us
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties

No Properties

Balham, SW12
Kennington, SE11
Wimbledon, SW19

“Poor customer service...”

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Oct 30,2018
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By: 'Would'
Oct 30,2018
1 people found
this helpful
I am extremely disappointed with the way Lauristons have treated me from start to finish. I was allocated a Negotiator who left mid way through our process and we were not informed of this so proceeded to contact them with no response. Our second Negotiator ...
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Comment on agent fees
bad
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“Putting tenant's (baby) life in danger...”

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Jul 31,2018
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Manu
By: 'YC'
Jul 31,2018
2 people found
this helpful
We live in a 2-beds flat with our little baby girl who is 10 months old. We have moved in this flat this April. We have been complaining about a HUGE Wardrobe full of books and landlord's personal stuff that belongs to Landlord. Before we moved ...
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Comment on agent fees
Terrible service and unethical agent. They shouldn't be charging agent's fee as they are violating my right as tenants.
Attachments

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Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Paul
Apr 10, 2019
View all comments (1)
Hi, I'm considering to rent with this agency. After a quick research, I came across your review. I'm interested in getting more info regarding the way this agency manages properties. Please, send me an email at [email protected]. Thank you, Paul. ...

“Very helpful and professional...”

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Jun 28,2018
Minithumbup
By: 'Cristina'
Jun 28,2018
1 people found
this helpful
Excellent Service ! Very professional, helpful and friendly. Thanks Tamas ( Kennington branch) for your help in renting our property, you made the whole process so easy and stress free, I really appreciate the time you took to explain the whole process and answer all our questions....
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Comment on agent fees
Good
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“Chuk made the sale of our flat a smooth and ......”

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Mar 30,2017
Minithumbup
By: 'Helen'
Mar 30,2017
0 people found
this helpful
Chuk made the sale of our flat a smooth and efficient process. A true professional, with a friendly manner, who I'd gladly recommend to any friends and family....
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Comment on agent fees
Good
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By: Darren Baker
Apr 03, 2017
View all comments (1)
Thank you very much for your 5 star review and recommendation of our Senior Sales Manager, Chuk Agudosi. Chuk's key focus with his team is ensuring that our clients have an enjoyable move and experience of working with Lauristons and I'm glad to read that he has achieved this yet again. Darren Baker Group Sales Director ...

“I am over the moon with Emil's approach to working ......”

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Jan 30,2017
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Emil
By: 'Nik'
Jan 30,2017
0 people found
this helpful
I am over the moon with Emil's approach to working with clients. Not only did he find properties that were almost impossible to find and weren't even in his agency's books, but also arranged to get my property on the market in no time. When ...
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“Emil was very professional and helpful throughout the renting process, ......”

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Nov 30,2016
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Emil
By: 'Cathy'
Nov 30,2016
0 people found
this helpful
Emil was very professional and helpful throughout the renting process, and was flexible with arranging viewing times. He always responded to any queries in a timely manner with comprehensive answers. He also facilitated a return visit to view the property again before the move....
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“I have just rented my flat thanks to the efforts ......”

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Sep 15,2016
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Cameron
By: 'KitKat'
Sep 15,2016
0 people found
this helpful
I have just rented my flat thanks to the efforts of Cameron and his team at Kennington Road. Cameron has helped me tremendously throughout the whole process. My phone calls and emails have always been answered promptly, and I have benefiitted from his knowledge and ...
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Comment on agent fees
I was able to negotiate on fees and services and am very happy with the outcome. Cameron is commercially minded and aware of market conditions.
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“Cameron is a professional, timely and hard-working estate agent. His ......”

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Sep 14,2016
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Cameron
By: 'Z'
Sep 14,2016
0 people found
this helpful
Cameron is a professional, timely and hard-working estate agent. His open and sound advice was very helpful and effective...
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Comment on agent fees
The 7% (letting) plus 3% (management) is competitive. Would have been helpful if the annual TDS fee and admin fee were made known when negotiating the contract.
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“He is very professional and friendly. With his help I ......”

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Sep 06,2016
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Emil
By: 'Jiaman'
Sep 06,2016
0 people found
this helpful
He is very professional and friendly. With his help I did find a good apartment in one day which is very nice He also help me solve lots of problems and always answer my questions....
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Comment on agent fees
good
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“I was pleased with the service I received from Cameron ......”

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Sep 06,2016
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Cameron
By: 'Aslom'
Sep 06,2016
0 people found
this helpful
I was pleased with the service I received from Cameron and Emil. I didn't have too much contact with Emil however my dealings with Cameron always helped move things forward and he was very reassuring whenever I felt uneasy. Cameron made the whole experience as ...
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Comment on agent fees
I was able to negotiate a good fee with Cameron however was very disappointed with 'Admin Fees' from head office that I was not completely aware of.
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“As the fresher in London, we are lucky to meet ......”

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Sep 05,2016
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Dorna
By: 'ly'
Sep 05,2016
0 people found
this helpful
As the fresher in London, we are lucky to meet Dorna at the fist time when we start to hunt house. She is patient and easy-going, we had a good experience! Thank you!...
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“EU citizens with a short term (initially 3 months) working contract ......”

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Sep 04,2016
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Cameron
By: 'Patrick'
Sep 04,2016
0 people found
this helpful
EU citizens with a short term (initially 3 months) working contract here, so a bit of a tough situation to be in when looking to rent in London. Both agents were swift to reply and were proactive, especially in terms of helping us figure out the ...
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“Second-to-none customer service from Emile - always professional, friendly, and ......”

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May 05,2016
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By: 'Mel'
May 05,2016
1 people found
this helpful
Second-to-none customer service from Emile - always professional, friendly, and contactable when needed. Very impressed with his commitment, enthusiasm and sincerity. Superb and a pleasure to work with!...
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By: Darren Baker
May 05, 2016
View all comments (1)
Dear Mel J, Thank you very much for your review of our team in Kennington and in particular Emile. Our team always strive to ensure the best possible experience for our customers through their knowledge of not only the local market conditions but also the intricacies of the sales process. We are always very grateful for feedback from our customers and if we can be of any assistance in the future, please do not hesitate to get in touch. Darren Baker Group Sales Director.... ...

“We have known Emil since last August when we tried ......”

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Apr 25,2016
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Emil
By: 'Michael'
Apr 25,2016
0 people found
this helpful
We have known Emil since last August when we tried to rent our property close to Kennington Park. He is very professional, honest and friendly. He had worked hard and efficiently to show the prospective tenants around many time during the day. After finding the ...
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Comment on agent fees
acceptable
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“If you have a property that needs renting out or ......”

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Apr 08,2016
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Cameron
By: 'Mel'
Apr 08,2016
0 people found
this helpful
If you have a property that needs renting out or you are looking to rent as a tenant I highly recommend Cameron and Lauristons. Within a weekend we had secured a tenant for our property. Cameron Is straight talking, up to date on regulations and ...
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Comment on agent fees
No comment
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“Chuk was excellent from beginning to end. He understood the ......”

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Feb 25,2016
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By: 'londonian'
Feb 25,2016
1 people found
this helpful
Chuk was excellent from beginning to end. He understood the local market conditions and had buyers lined up to buy at the asking price. During the sale process he was always available and answered every question quickly and accurately. He was essential in expediting the ...
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Comment on agent fees
The agent's fees were very reasonable, especially bearing in mind how much work the agent put into the process.
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By: Darren Baker
Feb 25, 2016
View all comments (1)
Dear Londonian, Thank you very much for your review of our team in Kennington and in particular Chuk. Chuk and his team always strive to ensure the best possible experience for our customers through their knowledge of not only the local market conditions but also the intricacies of the sales process. We are always very grateful for feedback from our customers and if we can be of any assistance in the future, please do not hesitate to get in touch. Darren Baker Group Sales Director ...

“Wow! Make no mistake: you will not find a better ......”

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Feb 22,2016
Minithumbup
By: 'Rebecca'
Feb 22,2016
1 people found
this helpful
Wow! Make no mistake: you will not find a better estate agent than Chuk. We instructed him and his team to sell our flat and it was expertly handled from start to finish, and a supremely effortless experience as vendors (despite having had our fair ...
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Comment on agent fees
Typical fees and worth every penny - genuinely brilliant service.
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By: Darren Baker
Feb 22, 2016
View all comments (1)
Dear Rebecca, Thank you very much for your kind feedback. It is of course extremely gratifying to hear about clients who have enjoyed working with our teams and I know that Chuk and Emile always strive to ensure the best possible experience for our clients. If we can be of any further assistance in the future, please do not hesitate to get in touch. Best regards Darren Baker Group Sales Director ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 5:26 PM 22/02/2016 by Chuk Agudosi

Awards won by Lauristons, London SE11 4QE



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