KIS Lettings - South Shields Branch , South Shields , NE33
If you are looking for a Letting Agent in Newcastle, Sunderland & the North East, then KIS Lettings are the solution for you.
With a wide selection of properties to let in areas throughout the region, finding the perfect property letting has never been easier.
We offer tenants a range of services including Ten
ant Insurance, Property Alerts & much more.
Landlord, we know selecting the right agent to rent your property can be a difficult time. To ensure you have complete peace of mind when you select KIS Sales and Lettings our fully managed service includes a unique Let By insurance policy which protects you at every level. All of our landlords enjoy the benefit of full rent guarantee with no excess, full legal protection, damage protection/deposit replacement and a 24 hour emergency repair insurance all backed by the Financial Conduct Authority, all of these benefits are included as standard along with access to your account via our 24/7 landlord dashboard and not forgetting our award winning service voted top agent 2013/14.
KIS Lettings are all about keeping it simple so if you are looking to rent or find an agent and need any further information please do not hesitate to contact us.
By : '2017' Services : Letting( As a Tenant ) Rent PCM : £325 Would you recommend ? : No Postcode : NE33
9 Apr 2019
People found this helpful0
I reported repairs for over 1 year of the 2 years i ocupied the flat. Kis kept saying that they would pass on to landlord (Tony Fyall) never got reaponse back. Then for the upstairs flat to have a leak and come into my bathroom making it unsafe to use. Was told the landlord would take care of it... Read Full Review
Comments on Agent Fees
Fees were insane, especialy for a 1 bed flat that was let out in bad condition to start with.
Services : Letting( As a Tenant )Date: 8th Apr 2019
I reported repairs for over 1 year of the 2 years i ocupied the flat. Kis kept saying that they would pass on to landlord (Tony Fyall) never got reaponse back. Then for the upstairs flat to have a leak and come into my bathroom making it unsafe to use. Was told the landlord would take care of it and get contractors out. Instead he came out and repaired 1 door handle then never got back in contact. I Decided to move as it was getting worse for my mental and physical health. Since I have left I have been accused of stealing items that are infact still inside the flat. Now saying I left the flat in a state and damaged it when infact all the damage in the flat is from wear and tear and not being seen to by the landlord after I reported every single thing that was wrong in the flat. Even took photo evidance and paid for a carpet cleaner to come out, was constantly reassured by Kis that I would not be charged for anything as the landlord has never done anything to repair the flat and that I would have over paid the rent so not to worry about anything. Now also falsely advertising the flat saying availible now when infact it would need alot of repairs to be done before it is even suitible and fit for a human to live. They even increased the rent! We tried to be plesant about all of this but now to actualy be acused of stealing and damaging the flat we have had to take legal action. I would advise not to go with Kis lettings or go with the landlord Tony fyall.
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Ridiculous ...
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1 Star Review
Lauren
By : 'Suzanne' Services : Letting( As a Prospective Landlord/Tenant ) Would you recommend ? : No Postcode : NE33
15 Aug 2018
People found this helpful0
Enquired about a property, good service actually until they told me the fees. Absolute disgrace no wonder they are being banned! Never again and I will be letting everyone know who doesn't... Read Full Review
Services : Letting( As a Prospective Landlord/Tenant )Date: 14th Aug 2018
Enquired about a property, good service actually until they told me the fees. Absolute disgrace no wonder they are being banned! Never again and I will be letting everyone know who doesn't already.
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Thrown under the bus by Kis ...
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1 Star Review
Lauren
By : 'Treated' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : NE33
4 Sept 2017
People found this helpful0
Thrown under the bus by Kis South Shields after being first to view, first to say we wanted to go ahead. We have the emails. We were messed around over whether renting or selling & then whether furnished or unfurnished & then we had an appointment to choose what stayed & what went. We... Read Full Review
Comments on Agent Fees
The no deposit thing is a lie! We were never asked for one at all & would have gladly paid one but they gave it to a couple who did who saw it after us!
Services : Letting( As a Tenant )Date: 3rd Sep 2017
Thrown under the bus by Kis South Shields after being first to view, first to say we wanted to go ahead. We have the emails. We were messed around over whether renting or selling & then whether furnished or unfurnished & then we had an appointment to choose what stayed & what went. We then get a two line email saying it's gone!! Then we're lied to about why it went to people who viewed after us when we have excellent credit & earn more than enough to cover the rent. Disgusting way to do business. Wouldn't touch them with a barge pole. We are back to square one but wouldn't let from them if they were giving a house away. Oh & blocked on their Twitter too in case I complained! That's the kind of company they are. Shocking!
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All staff were very quick, ...
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5 Star Review
Lauren
By : 'Helen' Services : Letting( As a Tenant ) Rent PCM : £500 Would you recommend ? : Yes Postcode : SR6
30 Oct 2016
People found this helpful1
All staff were very quick, friendly, helpful it's not often you can get such excellent service. The process of sorting out the tenancy was very smooth and quick. Upon viewing the house I have moved into I found it to be clean and well maintained. When collecting the keys it was an easy process and... Read Full Review
Services : Letting( As a Tenant )Date: 29th Oct 2016
All staff were very quick, friendly, helpful it's not often you can get such excellent service. The process of sorting out the tenancy was very smooth and quick. Upon viewing the house I have moved into I found it to be clean and well maintained. When collecting the keys it was an easy process and I was talked through the process with total professionalism. Keep up the good work.
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Letting with kis was a ...
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5 Star Review
Lauren
By : 'Laura' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : NE3
8 Jul 2016
People found this helpful0
Letting with kis was a pleasure the upfront cost were reasonable, and letting with out a deposit made everything a bit cheaper. Everything was explained to us clearly would definitely... Read Full Review
Services : Letting( As a Tenant )Date: 7th Jul 2016
Letting with kis was a pleasure the upfront cost were reasonable, and letting with out a deposit made everything a bit cheaper. Everything was explained to us clearly would definitely recommend.
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Thank you for your fantastic review! We hope the move went well and It has been a pleasure to help you both find your new home.
Kind Regards...
I would like to thank both of ...
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5 Star Review
Kylie
Lauren
By : 'kim' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : NE34
26 Apr 2016
People found this helpful0
I would like to thank both of you for all your help,from my first viewing with kylie too signing the paperwork and having the tenancy pack explained by Lauren Pennock everything was easy to understand I would recommend kis Lettings to anyone that's looking to rent plus because there's no bond to... Read Full Review
Services : Letting( As a Tenant )Date: 25th Apr 2016
I would like to thank both of you for all your help,from my first viewing with kylie too signing the paperwork and having the tenancy pack explained by Lauren Pennock everything was easy to understand I would recommend kis Lettings to anyone that's looking to rent plus because there's no bond to pay its cheaper than most other letting agents as well
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Hello Kim
Thank you for the great review. It has been a pleasure dealing with your application and we wish you all the best in your new home....
Really helpful with all ...
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5 Star Review
Lauren
Lauren
By : 'Laura' Services : Letting( As a Tenant ) Rent PCM : £400 Would you recommend ? : Yes Postcode : SR6
8 Apr 2016
People found this helpful0
Really helpful with all questions quick responses gave a lot of information. Easy too deal with as it was our first let we are so excited too move in it was made so easy and everyone was... Read Full Review
What agent could do to change your mind?
Brilliant fees better than any other agency as first time renters that was brilliant.
Comments on Agent Fees
Brilliant fees better than any other agency as first time renters that was brilliant.
Services : Letting( As a Tenant )Date: 7th Apr 2016
Really helpful with all questions quick responses gave a lot of information. Easy too deal with as it was our first let we are so excited too move in it was made so easy and everyone was helpful.
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Thank you for your lovely review Laura! It has been a pleasure helping you and your partner find your new home. We hope the move went well!
Kind Regards
Lauren...
The quality of service ...
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5 Star Review
By : 'Nic' Services : Letting( As a Tenant ) Rent PCM : £416 Would you recommend ? : Yes Postcode : SR2
4 Apr 2016
People found this helpful0
The quality of service received and ease of working through proceedings was fantastic. The staff are a credit to customer service and professionalism and I can confidently say I would recommend KIS to friends, family and anyone... Read Full Review
What agent could do to change your mind?
The fees associated with moving in were considerably better explained than any of the other agencies I had looked in to, and the prices were very good
Comments on Agent Fees
The fees associated with moving in were considerably better explained than any of the other agencies I had looked in to, and the prices were very good
Services : Letting( As a Tenant )Date: 3rd Apr 2016
The quality of service received and ease of working through proceedings was fantastic. The staff are a credit to customer service and professionalism and I can confidently say I would recommend KIS to friends, family and anyone else!
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Hello Nicholas
Thank you for your fantastic review, it has been a pleasure helping you and we wish you all the best in your new...
What can one say but, praises ...
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5 Star Review
Kylie
Lauren
By : 'Smiler....' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : NE33
4 Apr 2016
People found this helpful0
What can one say but, praises to Kylie and Lauren {Penny} ! lol No serious the girl did a great job and were very helpful in helping me to move in smoothly and could not fault the communication with them in all departments excellent , will use again if I need to highly recommended,, Once again... Read Full Review
Services : Letting( As a Tenant )Date: 3rd Apr 2016
What can one say but, praises to Kylie and Lauren {Penny} ! lol No serious the girl did a great job and were very helpful in helping me to move in smoothly and could not fault the communication with them in all departments excellent , will use again if I need to highly recommended,, Once again thank you to all .....
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The girls here got me fixed ...
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5 Star Review
Kylie
By : 'mick' Services : Letting( As a Tenant ) Rent PCM : £400 Would you recommend ? : Yes Postcode : NE33
1 Apr 2016
People found this helpful0
The girls here got me fixed up with a house in no time and had the place nice and fresh for me moving in..thanks for the help very... Read Full Review
Hi Michael
Thank you for your review it was no trouble at all hope you are happy in your new...
We are very happy with the ...
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5 Star Review
Lauren
Lauren
By : 'Craig' Services : Letting( As a Tenant ) Rent PCM : £300 Would you recommend ? : Yes Postcode : NE33
7 Mar 2016
People found this helpful0
We are very happy with the service from KIS Lettings. The speed and efficiency from the staff made the whole experience a great one. They were patient and attentive whilst things were getting sorted. Thanks a lot to all the... Read Full Review
Comments on Agent Fees
Good as it was only the admin fee we had to pay and not the bond also.
Services : Letting( As a Tenant )Date: 7th Mar 2016
We are very happy with the service from KIS Lettings. The speed and efficiency from the staff made the whole experience a great one. They were patient and attentive whilst things were getting sorted. Thanks a lot to all the staff.
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Thank you for your positive review! We hope you have settled into your new home and we are happy we have made the full process stress free.
Kind Regards
Lauren...
I seen this flat online 2 ...
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5 Star Review
Lauren
By : 'Ashleigh' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : NE34
7 Mar 2016
People found this helpful0
I seen this flat online 2 weeks ago and I liked the look of, I went to view it and I very liked the look of it, I thought the rent was reasonable and completed the agreement with Lauren who I thought was very helpful and would recommend again to anyone... Read Full Review
Services : Letting( As a Tenant )Date: 7th Mar 2016
I seen this flat online 2 weeks ago and I liked the look of, I went to view it and I very liked the look of it, I thought the rent was reasonable and completed the agreement with Lauren who I thought was very helpful and would recommend again to anyone else.
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Hello Ashleigh,
Thank you for your review. It has been lovely helping you move in to your first home and we wish you all the best for the future.
Regards,...
If I could I would give 0 ...
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1 Star Review
By : 'StraightTalker' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : SR5
29 Jan 2016
People found this helpful1
If I could I would give 0 stars! AVOID LIKE THE PLAGUE!! They was issues prior to us moving in, they haven't sorted any out. Our property is now really dangerous. They are the worst Letting Agents I have ever experienced. Staff are rude and lazy. They treat tenants like crap. Trust me, just... Read Full Review
Services : Letting( As a Tenant )Date: 29th Jan 2016
If I could I would give 0 stars! AVOID LIKE THE PLAGUE!! They was issues prior to us moving in, they haven't sorted any out. Our property is now really dangerous. They are the worst Letting Agents I have ever experienced. Staff are rude and lazy. They treat tenants like crap. Trust me, just look elsewhere
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Hello
I am sorry to hear that you have been unhappy with the service provided by KIS Sales and Lettings. If you could e-mail further details to southshields@kis.co.uk, I can investigate the...
As a first time tenant I ...
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5 Star Review
Lauren
By : 'Karen' Services : Letting( As a Tenant ) Rent PCM : £550 Would you recommend ? : Yes Postcode : SR6
3 Dec 2015
People found this helpful2
As a first time tenant I found KIS staff easy to approach and really helpful with all my questions and needs no matter how small they were. I couldn't of ask for a quicker or stress free process and the dlighted insurance was a really fantastic help too. What a really lovely office to deal... Read Full Review
What agent could do to change your mind?
I thought fees were extremely reasonable and Dlighted Insurance was a really great option for me so u was able to rent my property without financial worry.
Comments on Agent Fees
I thought fees were extremely reasonable and Dlighted Insurance was a really great option for me so u was able to rent my property without financial worry.
Services : Letting( As a Tenant )Date: 3rd Dec 2015
As a first time tenant I found KIS staff easy to approach and really helpful with all my questions and needs no matter how small they were. I couldn't of ask for a quicker or stress free process and the dlighted insurance was a really fantastic help too. What a really lovely office to deal with.
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Thank you very much for kind words. Always here happy to help you in any way we...
The staff at kis lettings ...
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5 Star Review
Lauren
Kylie
By : 'Demi' Services : Letting( As a Tenant ) Rent PCM : £350 Would you recommend ? : Yes Postcode : NE34
3 Dec 2015
People found this helpful2
The staff at kis lettings were very helpful quick and supportive. They kept me up to date with everything and made sure I was comfortable and getting on in my new home. really... Read Full Review
Services : Letting( As a Tenant )Date: 3rd Dec 2015
The staff at kis lettings were very helpful quick and supportive. They kept me up to date with everything and made sure I was comfortable and getting on in my new home. really thankful
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Thank you for your review Demi, the positive feedback it is much appreciated. I am so pleased you have settled into your new home.
Kind Regards
Lauren...
All off the staff members ...
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5 Star Review
Lauren
By : 'Katie' Services : Letting( As a Tenant ) Rent PCM : £550 Would you recommend ? : Yes Postcode : NE32
2 Dec 2015
People found this helpful1
All off the staff members that helped me with my tenancy were extremely helpful and consistent. I had worries about my previous landlord not completing my reference but Lauren kept me updated and also eased my worry. The staff were very friendly and... Read Full Review
Services : Letting( As a Tenant )Date: 2nd Dec 2015
All off the staff members that helped me with my tenancy were extremely helpful and consistent. I had worries about my previous landlord not completing my reference but Lauren kept me updated and also eased my worry. The staff were very friendly and welcoming.
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Hi Katie
Thank you for the review, it was a pleasure to be able to help you move in to your new home. We wish you all the best!...
My first time renting with ...
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5 Star Review
Lauren
By : 'Dan' Services : Letting( As a Tenant ) Rent PCM : £475 Would you recommend ? : Yes Postcode : NE33
2 Dec 2015
People found this helpful1
My first time renting with KIS Lettings, I found the staff knowledgeable, helpfull and friendly. They put me at ease and helped everything go through without a problem. One of the main reasons for choosing KIS was because of the Delighted No Deposit option that made my initial moving in cost... Read Full Review
Services : Letting( As a Tenant )Date: 2nd Dec 2015
My first time renting with KIS Lettings, I found the staff knowledgeable, helpfull and friendly. They put me at ease and helped everything go through without a problem. One of the main reasons for choosing KIS was because of the Delighted No Deposit option that made my initial moving in cost affordable and was huge bonus. I would like to thank both Lauren and Anna for their help with my move.
The UK's Largest Customer Review Website for the Property Industry
Thank you for a fantastic review :) We are pleased we helped make your move as stress free as possible whilst saving you...
This is my 2nd time using ...
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5 Star Review
Kylie
By : 'JH' Services : Letting( As a Tenant ) Rent PCM : £560 Would you recommend ? : Yes Postcode : NE35
1 Dec 2015
People found this helpful1
This is my 2nd time using KIS, i find there service start to finish very good in all aspects, the staff are polite and do there very best to answer all questions and fulfill your needs as a tennant. Would recomend them to... Read Full Review
Services : Letting( As a Tenant )Date: 1st Dec 2015
This is my 2nd time using KIS, i find there service start to finish very good in all aspects, the staff are polite and do there very best to answer all questions and fulfill your needs as a tennant. Would recomend them to anyone
The UK's Largest Customer Review Website for the Property Industry
Thank you for your review, I am thrilled you have decided to use KIS Lettings again to find your new home!
Kind regards...
what can we say this team are ...
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5 Star Review
Pavel
By : 'mrs' Services : Letting( As a Tenant ) Rent PCM : £625 Would you recommend ? : Yes Postcode : NE
28 Nov 2015
People found this helpful2
what can we say this team are second to none thay could not do more for you. as we were selling are home we needed some were fast as every thing to do with are sale was going so fast.we seen a house with kiss and that was it Anna and Pavel done every thing for us 8days after there tennent moved out ... Read Full Review
What agent could do to change your mind?
as we have not rented before we can not comment on the fees.
Comments on Agent Fees
as we have not rented before we can not comment on the fees.
Services : Letting( As a Tenant )Date: 28th Nov 2015
what can we say this team are second to none thay could not do more for you. as we were selling are home we needed some were fast as every thing to do with are sale was going so fast.we seen a house with kiss and that was it Anna and Pavel done every thing for us 8days after there tennent moved out the keys were passed to us. PAVEL worked so hard making sure the place was clean.and that every thing that needed fixed was sorted out.he is so friendly and he cares so much that every thing is right for the move.on reading the reviews i can only say that Pavel is one of the team thay all strive to make your move easy.i would tell every one if you need a clean painless move kiss is the agents to move with.
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Thank you very much Mrs and Mr Smiles for your kind words.
It was a pleasure helping you getting your new home with us.
Wishing you all the best and we are here always happy to help
Anna and...
I contacted KIS lettings in ...
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5 Star Review
Lauren
By : 'Erica' Services : Letting( As a Tenant ) Rent PCM : £450 Would you recommend ? : Yes Postcode : NE34
4 Nov 2015
People found this helpful1
I contacted KIS lettings in regards to one of their properties as me and my partner were looking for our first home together. After speaking to the extremely helpful Anna we were booked in to view the flat that very same day and we were extremely happy with the way in which Anna presented it to us- ... Read Full Review
Services : Letting( As a Tenant )Date: 4th Nov 2015
I contacted KIS lettings in regards to one of their properties as me and my partner were looking for our first home together. After speaking to the extremely helpful Anna we were booked in to view the flat that very same day and we were extremely happy with the way in which Anna presented it to us- everything was explained clearly and simply meaning we knew exactly what we needed in order to ensure this property would be ours. Our paperwork was handled by the lovely Lauren who is a great asset to the team and really great to get along with. Due to their continued hard work I was in the property a mere few days later- an impeccable service. Could not be happier with my choice of letting agent and now fully moved into our beautiful new home. Thank you so much to the guys at KIS South Shields branch, in particular Anna and Lauren who are a credit to the company. One very satisfied customer!
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Thank you so much for the fantastic review Erica. I am over the moon you chose us as your choice of letting agent for your first home and it has been an absolute pleasure dealing with yourself and...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Our complaints procedure can be found on the homepage of our website www.kis.co.uk.
Last updated at 7/16/2015, 8:40:57 AM by allAgents
Awards won by KIS Lettings, South Shields NE33 1PZ