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London, SE28
1.8/5, 5 Reviews
20% Recommended
50% sales valuation accuracy
50% letting valuation accuracy
100% sales fee satisfaction
99% letting fee satisfaction
No Description Found
Latest Reviews
Resident Greenhaven drive Thamesmead SE28 8FY
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50% | 100% | £329,000 | £329,000 |
| Lettings | 50% | 99% | £1,000 | £1,000 |
Address
HI-Residential
18 Joyce Dawson Way, Thamesmead Town Shopping Centre, London, Greater London
SE28 8RA
0208 312 4111
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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HI-Residential Branches (View All 3)
I had the unfortunate ...
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1 Star Review
simon
By : 'Fly'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : SE18
16 Oct 2023
People found this helpful0
I had the unfortunate experience of dealing with Hi-Residential when trying to buy a house. Throughout the entire process, their unprofessionalism and lack of transparency left me utterly frustrated and deeply disappointed. From the very beginning, Hi-Residential continuously provided... Read Full Review
Comments (0)
I had the unfortunate experience of dealing with Hi-Residential when trying to buy a house. Throughout the entire process, their unprofessionalism and lack of transparency left me utterly frustrated and deeply disappointed.
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Fly Pidgin said about HI-Residential
Services : Sales( Prospective Vendor/Buyer )Date: 16th Oct 2023
I had the unfortunate experience of dealing with Hi-Residential when trying to buy a house. Throughout the entire process, their unprofessionalism and lack of transparency left me utterly frustrated and deeply disappointed.
From the very beginning, Hi-Residential continuously provided conflicting information regarding the status of our offer. It seemed like they were playing games with us, never providing a clear answer on whether our offer had been accepted. This lack of transparency and constant runaround was both untrustworthy and unethical.
In addition to their deceptive practices, their overall communication was abysmal. They rarely returned our calls or responded to our messages in a timely manner, making us feel like an afterthought rather than valued clients. It was evident that their primary concern was their own financial gain rather than serving their clients' best interests.
I strongly advise anyone in the London area to exercise caution when considering this estate agent for their property needs.
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10/10 ...
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5 Star Review
simon
By : 'darren'
Services : Letting( As a Owner )
Sold price : £329000
Would you recommend ? : Yes
Postcode : SE28
11 Mar 2019
People found this helpful0
what can we say ? well Simon did what he said he would do and got us a good price for house. always on the phone keeping us up todate with how things were moving and if you could only get hold of his answer machine he always rang... Read Full Review
Comments on Agent Fees
fees were good
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darren said about HI-Residential
Services : Letting( As a Owner )Date: 11th Mar 2019
what can we say ? well Simon did what he said he would do and got us a good price for house. always on the phone keeping us up todate with how things were moving and if you could only get hold of his answer machine he always rang back
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Our property was let by ...
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1 Star Review
By : 'Tim'
Services : Letting( As a Owner )
Rent PCM : £1000
Would you recommend ? : No
Postcode : SE28
4 Aug 2014
People found this helpful9
Our property was let by Harrison Ingram Thamesmead four years ago. We recently gave notice to the tenants using the advice of the agents. Although the appropriate notices were served the tenants are still in our house to date and are in rent arrears. I went into the office yesterday afternoon to ... Read Full Review
Comments on Agent Fees
He charged us a fee for filing the possesion order of our property to the courts. We did not see any document with the fee printed on it for this service - we were told by word of mouth. We have no idea if we were charged over or under. We are necessarily saying that we have been overcharged or undercharged.
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Tim said about HI-Residential
Services : Letting( As a Owner )Date: 3rd Aug 2014
Our property was let by Harrison Ingram Thamesmead four years ago. We recently gave notice to the tenants using the advice of the agents. Although the appropriate notices were served the tenants are still in our house to date and are in rent arrears. I went into the office yesterday afternoon to discuss with Tim whether there is anything else we as landlords can do. He had customers at his desk when I walked in so I waited. He did not address me by my name and did not invite me to his desk to take a seat. He was very unprofessional, rude and acted as if I was bothering him. I told him that if that was the attitude that he was going to display then I will have to go. He answered after me that I should go then and shouted rude remarks after me.
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Now they are trading as ...
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1 Star Review
By : 'miss'
Services : Letting( As a Owner )
Would you recommend ? : No
5 Aug 2011
People found this helpful5
Now they are trading as Hi-residential same team same unprofessional approach. Used them for letting service and they did not fulfill their obligation to look after the house. A neighbour brought our attention to how the house was being abused otherwise the agent would have kept us in the dark. The ... Read Full Review
What agent could do to change your mind?
Sell the business to a group of trained and qualified estate agents
Comments (1)Was this helpful?:
miss london said about HI-Residential
Services : Letting( As a Owner )Date: 5th Aug 2011
Now they are trading as Hi-residential same team same unprofessional approach. Used them for letting service and they did not fulfill their obligation to look after the house. A neighbour brought our attention to how the house was being abused otherwise the agent would have kept us in the dark. The house was a mess and a very stressful time for us and no apology or sense of shame from the agency. Take it from me use another agency.
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By : Reasonable Person
29 Mar 2019I agree completely I would never refer this agency to any friend. Poor customer service . People are not helpful they raise their voices to costumer over the phone. Management is so rude are other...
Very Unprofessional ! In ...
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1 Star Review
By : 'Resident'
Services : Conveyancing
Would you recommend ? : No
2 Jul 2011
People found this helpful6
Very Unprofessional ! In April 2006 Harrison Ingram Thamesmead accepted my offer and closed the deal at £220,000 on a Detatched House in Greenhaven drive London. It was friday nearly 5pm and I was told to visit them on monday for the paperwork. On monday, I was told if I could increase my offer... Read Full Review
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Resident Greenhaven drive Thamesmead SE28 8FY said about HI-Residential
Services : Conveyancing( )Date: 1st Jul 2011
Very Unprofessional ! In April 2006 Harrison Ingram Thamesmead accepted my offer and closed the deal at £220,000 on a Detatched House in Greenhaven drive London. It was friday nearly 5pm and I was told to visit them on monday for the paperwork. On monday, I was told if I could increase my offer again as they had accepted another offer after they closed the deal with me. I left the office because of their highly unprofessional approach/ behaviour. Well, I purchased another house 100 yards away and after a couple of months when the new buyer sattled in the house (I put my offer earlier on), I came to know that the house was sold to him for the same price which they agreed with me. Now, in 2011 I am thinking of Renting my house... Does anyone think that I would ask for Harrison Ingram's services???
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