Harringtons Sales and Lettings are a local, independent estate agent with over 20 years of experience in the Durham property market with offices in Durham City Centre and Spennymoor, offering services to residential clients, landlord's, tenants and students.
Mark said about Harringtons Sales and Lettings Ltd
Services : Letting( As a Tenant )Date: 5th Sep 2023
Shockingly bad customer service, inflexible and unhelpful. I would never use them again
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Excellent ...
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5 Star Review
By : 'Pat' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : SA65
12 Apr 2021
People found this helpful0
I've been a landlord for over 20 years and never had such fantastic service. These guys know what they're doing and are very proactive. I wouldn't want to go anywhere... Read Full Review
Pat M said about Harringtons Sales and Lettings Ltd
Services : Letting( As a Owner )Date: 11th Apr 2021
I've been a landlord for over 20 years and never had such fantastic service. These guys know what they're doing and are very proactive. I wouldn't want to go anywhere else.
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A first rate ...
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5 Star Review
Lee
Ann
By : 'Boyd' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : DH1
25 Jan 2019
People found this helpful1
We came to Harringtons after nearly 20 years of letting our student house ourselves, and it has been a blessed relief! They have been understanding, cooperative and professional in all our dealings, and especially so in unpleasantnesses inevitable over money, in arranging and overseeing work on... Read Full Review
Comments on Agent Fees
Fees are in the range for those who own more than one property. For those who only own one, as we did, it was a permanent niggle in having to pay a monthly supplement until it was possible to raise the rent over time to the minimum the agency required.
Boyd Street said about Harringtons Sales and Lettings Ltd
Services : Letting( As a Owner )Date: 25th Jan 2019
We came to Harringtons after nearly 20 years of letting our student house ourselves, and it has been a blessed relief! They have been understanding, cooperative and professional in all our dealings, and especially so in unpleasantnesses inevitable over money, in arranging and overseeing work on the fabric and furnishings, and in ensuring that the resident mix is acceptable. Ann Skidmore has been a delight to deal with, and Lee Dobson has been a steady hand on the tiller.
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Harringtons were able to let ...
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5 Star Review
Jessica
By : 'AndrewP' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : DH1
2 Apr 2018
People found this helpful0
Harringtons were able to let me properties quickly and easily giving great service and great value. I have used them for several years and they have always been... Read Full Review
AndrewP said about Harringtons Sales and Lettings Ltd
Services : Letting( As a Owner )Date: 1st Apr 2018
Harringtons were able to let me properties quickly and easily giving great service and great value. I have used them for several years and they have always been excellent.
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I have found Harringtons an ...
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5 Star Review
By : 'Mrs' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : DH13
15 Dec 2017
People found this helpful1
I have found Harringtons an excellent agency especially now staffing has stabilised.
They have been very responsive to my requests and I must commend:-
Lee for managing the finances,
Jessica and Ellie for managing the viewing and renting of the property and
Ann for ensuring maintenance jobs were... Read Full Review
Mrs B said about Harringtons Sales and Lettings Ltd
Services : Letting( As a Owner )Date: 15th Dec 2017
I have found Harringtons an excellent agency especially now staffing has stabilised.
They have been very responsive to my requests and I must commend:- Lee for managing the finances, Jessica and Ellie for managing the viewing and renting of the property and Ann for ensuring maintenance jobs were done in a timely and fair cost manner.
While I have had fewer dealings with Kat- her return has coincided with a really slick management of my property.
Really pleased with all especially as my property was rented out for 2018-19 within a week!!
THANK YOU.
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Really helpful and friendly ...
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5 Star Review
Jessica
By : 'Rachel' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : DH7
20 Sept 2017
People found this helpful0
Really helpful and friendly and found us buyers quickly. Jessica had good local knowledge too Which helped when showing people... Read Full Review
Comments on Agent Fees
Good that they were fixed - would have preferred the original figure given to include VAT
Rachel said about Harringtons Sales and Lettings Ltd
Services : Sales( As a Vendor )Date: 19th Sep 2017
Really helpful and friendly and found us buyers quickly. Jessica had good local knowledge too Which helped when showing people around.
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The staff were very ...
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5 Star Review
Kat
Jessica
By : 'David' Services : Sales( As a Vendor ) Sold price : £150000 Would you recommend ? : Yes Postcode : DH1
30 Aug 2017
People found this helpful1
The staff were very professional, efficient and helpful. Both very easy to talk to and deal with and reacted to queries instantly. Good work... Read Full Review
Paul Alderson said about Harringtons Sales and Lettings Ltd
Services : Letting( As a Owner )Date: 17th May 2017
Professional in everyway, very friendly and very proactive, nothing is to much trouble, I would recommend they all day long
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Both girls are very friendly ...
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5 Star Review
Jessica
Ellie
By : 'Mary' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : DH7
13 May 2017
People found this helpful1
Both girls are very friendly and cooperative and did their utmost to accommodate me on my numerous visits to the property I was buying, Any telephone queries I had were dealt with promptly and... Read Full Review
Mary Atknson said about Harringtons Sales and Lettings Ltd
Services : Sales( As a Buyer )Date: 12th May 2017
Both girls are very friendly and cooperative and did their utmost to accommodate me on my numerous visits to the property I was buying, Any telephone queries I had were dealt with promptly and efficiently.
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Great to have Kat back again ...
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5 Star Review
Kat
Jessica
By : 'Ian' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : DH1
24 Feb 2017
People found this helpful1
Great to have Kat back again after her maternity leave, her lovely cheery countenance brightens up the room and her manner is pleasant and... Read Full Review
Services : Letting( As a Owner )Date: 24th Feb 2017
Great to have Kat back again after her maternity leave, her lovely cheery countenance brightens up the room and her manner is pleasant and professional
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Craig and Jessica are both ...
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5 Star Review
Jessica
By : 'Patricia' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : DH1
14 Feb 2017
People found this helpful2
Craig and Jessica are both outstanding. They provide highly efficient and professional service with a smile, always pleasant and responsive to queries.
They let the property very quickly because they know the market and thus are able to provide accurate advice and guidance... Read Full Review
Patricia said about Harringtons Sales and Lettings Ltd
Services : Letting( As a Owner )Date: 14th Feb 2017
Craig and Jessica are both outstanding. They provide highly efficient and professional service with a smile, always pleasant and responsive to queries. They let the property very quickly because they know the market and thus are able to provide accurate advice and guidance always.
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Harringtons let my properties ...
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5 Star Review
Jessica
Lee
By : 'AndrewP' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : DH1
14 Feb 2017
People found this helpful1
Harringtons let my properties in a very quick and professional manner and gave me confidence throughout the process.
They are always easy to contact and genuinely happy to... Read Full Review
Comments on Agent Fees
For the service provided Harringtons provided excellent Value
AndrewP said about Harringtons Sales and Lettings Ltd
Services : Letting( As a Owner )Date: 14th Feb 2017
Harringtons let my properties in a very quick and professional manner and gave me confidence throughout the process.
They are always easy to contact and genuinely happy to help.
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Well where do I begin!!
First ...
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1 Star Review
Lee
By : 'Disappointed' Services : Letting( As a Tenant ) Rent PCM : £525 Would you recommend ? : No Postcode : TS21
14 Oct 2015
People found this helpful5
Well where do I begin!!
First of all lack of communication on the agency's behalf they did not notify us of which office to attend to sign the contract. Although in the email sent by the agent it stated the Durham office address below the agents name which was dealing with our rental worked at the... Read Full Review
Disappointed tenant said about Harringtons Sales and Lettings Ltd
Services : Letting( As a Tenant )Date: 13th Oct 2015
Well where do I begin!! First of all lack of communication on the agency's behalf they did not notify us of which office to attend to sign the contract. Although in the email sent by the agent it stated the Durham office address below the agents name which was dealing with our rental worked at the Durham office.When arriving at the Durham office to then find out the agent did not work at this office she worked at the one in spennymoor. The letting board still being displayed outside the property although we have lived here for four months. Notifying the agents and landlord of toilet leak and shower leak from day one of moving into the property and it only recently got fixed after living in the property for four months. When reporting a problem the agents do not reply for weeks on end like there is no sense of urgency. Moving into the Property and finding it had not been cleaned. Never receiving an inventory to the property until the fourth month of living here. Reporting serval problems such as damp which has damaged my property and the estate agent and landlord not addressing damage to my property of goods. To the estate agent then saying to us that we should purchase a dehumidifier and pay for the electricity to run it even though we do not own the property. For saying that we are difficult tenants because we won't live with mould in our house to the point that wallpaper is coming away from the walls, there is mould growing on brand new curtains, clothes smell of mould, mould growing on shoes and doors throughout the whole house and mould growing in the wardrobe. They are disrespectful and inconsiderate agents. I would advise anyone to never use them.
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Thank you for your feedback. Dave left our employment a couple of weeks ago. As I said to you in our meeting last night, the Landlord is paying for your dehumidifier which was confirmed again today ...
I contacted the agent by ...
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1 Star Review
By : 'Disgruntled' Services : Letting( As a Tenant ) Rent PCM : £347 Would you recommend ? : No Postcode : DH1
28 Sept 2015
People found this helpful4
I contacted the agent by telephone to arrange to pick up my key on a Saturday. They told me that the branch was closed on Saturdays but they would leave the key at Dunelm Store next door for me to collect. They asked me to send a reminder email on the Friday before which I did. However, the key was ... Read Full Review
What agent could do to change your mind?
Left the key as they said they would.
Answered the emergency query.
Disgruntled said about Harringtons Sales and Lettings Ltd
Services : Letting( As a Tenant )Date: 27th Sep 2015
I contacted the agent by telephone to arrange to pick up my key on a Saturday. They told me that the branch was closed on Saturdays but they would leave the key at Dunelm Store next door for me to collect. They asked me to send a reminder email on the Friday before which I did. However, the key was never left. I tried phoning the emergency number on the Harringtons voicemail 5 times during the day to get somebody to sort it out, and emailed them twice as an alternative method suggested on the mail. By 6 o'clock in the evening I had heard nothing from them, and am now unable to access the property with my luggage.
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arranged deposit - yes chose ...
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1 Star Review
By : 'carson' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : DH1
2 Oct 2014
People found this helpful5
arranged deposit - yes chose one of the cheapest rooms - but a catalogue of woes
1. No furniture
2. Missing Bannister railing
3. No light - was told to go and buy a bulb - still no light -
4. No WIFI
5. Peeling laminate flooring
looked in a fellow students room - the furniture rocked and... Read Full Review
What agent could do to change your mind?
actually honoured their part of the contract for a furnished room with wifi - a normal bog standard cheap student let
Comments on Agent Fees
do not know as Harringtons took deposit and months rent up front and refuse to do anything like put furniture in the room as has been paid for in the contract saying it is the Landlords decision - and the more I spoke to Margaret the less time she had, she kept saying reasonable time stressing that she wouldn\'t be able to contact the Landlord - they only part managed -
they didn\'t part manage the taking of the deposit and rent. Also the room has had 3 differing prices it has been advertised for 75 70 50 they have a glib answer for everything
carson said about Harringtons Sales and Lettings Ltd
Services : Letting( As a Tenant )Date: 1st Oct 2014
arranged deposit - yes chose one of the cheapest rooms - but a catalogue of woes 1. No furniture 2. Missing Bannister railing 3. No light - was told to go and buy a bulb - still no light - 4. No WIFI 5. Peeling laminate flooring looked in a fellow students room - the furniture rocked and reeled as it was self assembly circa 1960 very dodgy!!!!!! Harringtons after 4 days have failed to make good their side of contract by saying the Landlord is out of the Country - who happens to be RSB Lettings - Mr Norman Barron If you stand up for yourself Margaret from Harrington's accuses you of being threatening - asking them strongly to uphold their side of a contract is apparently threatening - but still no light no furniture, no desk, WHAT A SLUM LANDLORD - THOUGHT RACKMAN HAD BEEN SORTED
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Last updated at 10/30/2017, 11:08:24 AM by allAgents
Awards won by Harringtons Sales and Lettings Ltd, Durham DH1 3AL