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Maidstone, ME14
3.6/5, 12 Reviews
67% Recommended
0% letting valuation accuracy
67% letting fee satisfaction
No description for branch.
Latest Reviews
Malcolm Hilliar
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 67.00% | £995 | £995 |
Address
haart
Unit 3 Galleon House, 87 King Street, Maidstone, Kent
ME14 1BG
01622 751222
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Beware! Use at your own ...
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1 Star Review
By : 'Shola'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : ME16
8 Feb 2022
People found this helpful0
Beware! Use at your own peril! Make sure you physically view, anything amiss is fixed before you move in. Never, ever take their word for it. See that it is done before you move in. If not shown to you that it is fixed, do not move in. Always have their communication in writing/email. Their... Read Full Review
Comments (0)
Beware!
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Shola Williams said about haart
Services : Letting( As a Tenant )Date: 8th Feb 2022
Beware!
Use at your own peril!
Make sure you physically view, anything amiss is fixed before you move in. Never, ever take their word for it. See that it is done before you move in. If not shown to you that it is fixed, do not move in. Always have their communication in writing/email. Their words mean nothing. They will never admit to anything. They do not care.
Boiler did not work upon my move in, did not provide alternative heating. When boiler engineer called to book an appointment, it was to replace broken parts in the boiler. How did the engineer know the parts to replace when they had not visited the property in the weeks since I had moved in? This is amongst a list of other things that were not repaired in 5months.
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Very responsive service from ...
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5 Star Review
Ryan
Ryan
By : 'Malcolm'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : ME15
1 Oct 2021
People found this helpful0
Very responsive service from Ryan, Karen and Alicia on both rental service and the sale of property. Always prepared to speak in person which makes a significant... Read Full Review
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Malcolm Hilliar said about haart
Services : Sales( As a Vendor )Date: 30th Sep 2021
Very responsive service from Ryan, Karen and Alicia on both rental service and the sale of property. Always prepared to speak in person which makes a significant difference.
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Don't waste your ...
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1 Star Review
Michael
By : 'Abigail'
Services : Sales( As a Vendor )
Sold price : £180000
Would you recommend ? : No
Postcode : ME16
9 Jun 2020
People found this helpful0
Awful customer service from Senior Management. Staff are all still furloughed despite Estate Agents being allowed to operate for a month now. Not able to answer their phones or emails but say they can sell my home? Don't sign up as you will be wasting your time as they have no staff working!! ... Read Full Review
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Abigail R said about haart
Services : Sales( As a Vendor )Date: 8th Jun 2020
Awful customer service from Senior Management. Staff are all still furloughed despite Estate Agents being allowed to operate for a month now. Not able to answer their phones or emails but say they can sell my home? Don't sign up as you will be wasting your time as they have no staff working!! Have had 2 houses fall through as my home isn't yet sold... not helped by a month of Haart doing nothing!
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DON'T BOTHER WITH ...
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1 Star Review
By : 'D'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : ME15
27 Apr 2019
People found this helpful5
Absolutely disgusting service, from putting an offer on a house that was not put forward within the 1st 24 hours as it should be, to having to wait 7 days to be told offer not excepted and no negotiation, being a property developer it's informative to know what estate agents you can rely... Read Full Review
Comments (0)Absolutely disgusting service, from putting an offer on a house that was not put forward within the 1st 24 hours as it should be, to having to wait 7 days to be told offer not excepted and no negotiation, being a property developer it's informative to know what estate agents you can rely on and potentially use when needed!! Haart won't be one of them for sure!!
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D S said about haart
Services : Sales( Prospective Vendor/Buyer )Date: 26th Apr 2019
Absolutely disgusting service, from putting an offer on a house that was not put forward within the 1st 24 hours as it should be, to having to wait 7 days to be told offer not excepted and no negotiation, being a property developer it's informative to know what estate agents you can rely on and potentially use when needed!! Haart won't be one of them for sure!!
I won't be emailing you back haart, if you can't get it right 1st time why should I help you to get it right! Mainly it was the manager who dealt with this!!
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Morton ...
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5 Star Review
Madeleine
By : 'Carole'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : ME15
12 Dec 2018
People found this helpful0
Excellent service received when the original property I was due to rent fell through as the landlord changed his mind at the last minute! Another property was found same day, all referencing transferred over and moved into my lovely new home with only one day's delay from the original move... Read Full Review
Comments on Agent Fees
There are agencies with cheaper fees but due to circumstances it was sensible to stay with Haart
Comments (0)Excellent service received when the original property I was due to rent fell through as the landlord changed his mind at the last minute!
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Carole said about haart
Services : Letting( As a Tenant )Date: 12th Dec 2018
Excellent service received when the original property I was due to rent fell through as the landlord changed his mind at the last minute!
Another property was found same day, all referencing transferred over and moved into my lovely new home with only one day's delay from the original move date. Well done Haart.
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Sale of ...
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5 Star Review
Matthew
By : 'Michelle'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : ME15
17 Oct 2018
People found this helpful0
From beginning to end of the sale of my bungalow, Matthew Healey remained professional and helpful, even at testing times. I appreciated his professionalism and calm approach , even when I was stressing out about the process, it can't be easy, but being understanding certainly helped me at... Read Full Review
Comments on Agent Fees
Very reasonable fees
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Michelle s said about haart
Services : Sales( As a Vendor )Date: 16th Oct 2018
From beginning to end of the sale of my bungalow, Matthew Healey remained professional and helpful, even at testing times. I appreciated his professionalism and calm approach , even when I was stressing out about the process, it can't be easy, but being understanding certainly helped me at times. I would recommend the agents side of haarts only, and would recommend dealing with Matthew, thank you again
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Bad experience with Haart ...
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1 Star Review
By : 'Joe'
Services : Sales( Prospective Vendor/Buyer )
Sold price : £340000
Would you recommend ? : No
Postcode : ME16
2 Aug 2017
People found this helpful6
Bad experience with Haart Maidstone. Found them to be unprofessional/ unethical in their dealings. Would suggest use another agent and stay clear of this... Read Full Review
Comments on Agent Fees
Bad
Comments (1)Was this helpful?:
Joe said about haart
Services : Sales( Prospective Vendor/Buyer )Date: 1st Aug 2017
Bad experience with Haart Maidstone. Found them to be unprofessional/ unethical in their dealings. Would suggest use another agent and stay clear of this outfit.
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By : ross
9 Mar 2018Hi there, We apologies for the poor experience you received with us, please email in to help@haart.co.uk so we can look into your experience. Thank...
From start to finish the ...
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5 Star Review
David
Lee
By : 'Tim'
Services : Letting( As a Tenant )
Rent PCM : £995
Would you recommend ? : Yes
Postcode : ME14
2 Mar 2017
People found this helpful0
From start to finish the service was excellent. Everything was clearly explained and there were no issues from the initial viewing to the handing over of the... Read Full Review
Comments on Agent Fees
Reasonably priced.
Comments (2)Was this helpful?:
Tim Boyd said about haart
Services : Letting( As a Tenant )Date: 2nd Mar 2017
From start to finish the service was excellent. Everything was clearly explained and there were no issues from the initial viewing to the handing over of the keys.
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By : Ross
2 Mar 2017Hi Tim, Thanks for your glowing review of our Maidstone branch, we're pleased to hear you experienced an excellent service from start to finish. We will pass this feedback...
Peter Wan helped us secure a ...
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4 Star Review
Peter
By : 'Mark'
Services : Mortgages
Would you recommend ? : Yes
Postcode : ME15
7 Feb 2017
People found this helpful0
Peter Wan helped us secure a mortgage offer that enabled us to successfully have an offer accepted on a house we thought may be just out of reach. He was always contactable and answered any questions we had without hesitation even on his days off. Thanks again Peter for your hard work and advice i... Read Full Review
Comments (1)Was this helpful?:
Mark and Ellie said about haart
Services : Mortgages( )Date: 7th Feb 2017
Peter Wan helped us secure a mortgage offer that enabled us to successfully have an offer accepted on a house we thought may be just out of reach. He was always contactable and answered any questions we had without hesitation even on his days off. Thanks again Peter for your hard work and advice i would highly recommend you.
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By : Ross
7 Feb 2017Hi Mark and Ellie, Thank you for your kind review of our Maidstone branch, we're pleased to hear they helped you secure your mortgage offer and were also hard working and provided great advice. We ...
Matthew Is very professional ...
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5 Star Review
Matthew
By : 'Kelly'
Services : Sales( As a Vendor )
Sold price : £620
Would you recommend ? : Yes
Postcode : ME16
18 Jan 2017
People found this helpful0
Matthew Is very professional at all times. He is consistent and informative with attention to detail and a credit to Haart estate agency I would use them time and time again... Read Full Review
Comments on Agent Fees
Good fees applied
Comments (1)Matthew Is very professional at all times. He is consistent and informative with attention to detail and a credit to Haart estate agency
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Kelly said about haart
Services : Sales( As a Vendor )Date: 18th Jan 2017
Matthew Is very professional at all times. He is consistent and informative with attention to detail and a credit to Haart estate agency
I would use them time and time again .
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By : Ross
18 Jan 2017Hi Kelly. Thank you for your kind review of our Maidstone branch. We're pleased to hear you were provided a professional, consistent and informative service throughout. We will pass this feedback...
Both Chanelle and Matthew ...
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5 Star Review
Chanelle
Matthew
By : 'Leon'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : ME20
2 Dec 2016
People found this helpful0
Both Chanelle and Matthew were cheerful and professional at all times. They were smartly turned out and knowledgeable on the details of my property and a credit to their... Read Full Review
Comments (1)Was this helpful?:
Leon said about haart
Services : Sales( As a Vendor )Date: 2nd Dec 2016
Both Chanelle and Matthew were cheerful and professional at all times. They were smartly turned out and knowledgeable on the details of my property and a credit to their agency
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By : Ross
5 Dec 2016Hi Leon, Thanks for your review of our branch in Maidstone. We're pleased to hear they provided a cheerful and professional experience at all times, we will pass this feedback...
The entire process was ...
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5 Star Review
Joshua
By : 'Gaye'
Services : Sales( As a Vendor )
Sold price : £340
Would you recommend ? : Yes
Postcode : ME15
2 Jul 2014
People found this helpful0
The entire process was explained and made very simple by the very helpful staff. Nothing was too much trouble for them and they responded to all our requests immediately. Our property was marketed excellently with a great response to our open house. The brochure was lovely with great photos taken... Read Full Review
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Gaye Hawkins said about haart
Services : Sales( As a Vendor )Date: 1st Jul 2014
The entire process was explained and made very simple by the very helpful staff. Nothing was too much trouble for them and they responded to all our requests immediately. Our property was marketed excellently with a great response to our open house. The brochure was lovely with great photos taken by a professional photographer. We really can't praise the Maidstone team enough and would like to extend special thanks to Josh with whom we had most contact.
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