The UK's Largest Customer Review Website for the Property Industry
Kewbridge, London W4
1/5, 6 Reviews
17% Recommended
0% sales valuation accuracy
0% letting valuation accuracy
0% sales fee satisfaction
0% letting fee satisfaction
Fraser & Co. Kew Bridge & Brentford office is situated a stone’s throw from The Thames and just a few steps from Kew Bridge Station. Fraser & Co are the leading Estate Agents specialising in property for sale and to rent in and around Chiswick. We have a number of New Developments / Off-plan opportunit
ies available, so please contact our Kew Bridge & brentford office to make your next move. We’re very close to numerous new developments that have been built up along the banks of the river from Kew Bridge to Brentford and are ideally situated to service our clients that have properties here and further afield in Hammersmith, Chiswick, Putney, Hounslow, Isleworth and Felthamfor branch.
Latest Reviews
Themis Von-Blanc
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 0% | £0 | £0 |
| Lettings | 0% | 0% | £650 | £1,450 |
Areas covered
- SW11
- SW15
- SW18
- SW6
- TW13
- TW3
- W12
- W2 1
- W3
- W4
- W5
- W6
Address
Fraser & Co
571 Chiswick High Road, London, Greater London
W4 3AY
020 8747 0661
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
- ?Relocation Agent Network
- ?National Homes Network
- ?Move With Us
- allAgents Portal
- ?OnTheMarket
- Rightmove
- Zoopla
Social Media
Members of
Rankings
Latest Properties
No Property Found
No Property Found
Fraser & Co Branches (View All 4)
Last night my husband ...
Share On :
1 Star Review
Sharon
By : 'Themis'
Services : Letting( As a Tenant )
Rent PCM : £1450
Would you recommend ? : No
Postcode : W5
22 Feb 2024
People found this helpful0
Last night my husband capitulated to a lawyer which seeing as I refuse to be ordered into doing anything by anyone but especially not by a lawyer or my husband I refuse to capitulate and this will be staying up unless MY terms which include a cash sum for the inconvenience and distress of this... Read Full Review
Attached Files
Comments (0)
Last night my husband capitulated to a lawyer which seeing as I refuse to be ordered into doing anything by anyone but especially not by a lawyer or my husband I refuse to capitulate and this will be staying up unless MY terms which include a cash sum for the inconvenience and distress of this 7month long ordeal handled by Quite frankly some of the most awful people I have ever had the misfortune of dealing with. They along with Galliard ( the building management) and Abbatt ( HR people) have made the last 7 months intolerable. My gp has written asking them to stop abusing my mental health -they ignored her. And a social worker saying the same thing
Was this helpful?:
Themis Von-Blanc said about Fraser & Co
Services : Letting( As a Tenant )Date: 22nd Feb 2024
Last night my husband capitulated to a lawyer which seeing as I refuse to be ordered into doing anything by anyone but especially not by a lawyer or my husband I refuse to capitulate and this will be staying up unless MY terms which include a cash sum for the inconvenience and distress of this 7month long ordeal handled by Quite frankly some of the most awful people I have ever had the misfortune of dealing with. They along with Galliard ( the building management) and Abbatt ( HR people) have made the last 7 months intolerable. My gp has written asking them to stop abusing my mental health -they ignored her. And a social worker saying the same thing
Edward and Hadi and Zuzanna being in the minority and actually decent people.
I wouldn't recommend them to my worst enemy I wouldn’t want this level of anxiety given to anyone - it’s a completely tortuous experience.
Shown is a part of a ceiling leak that has not been fixed adequately for 7 months.-Fraiser chooses to respond with more legal letters but this is really juicy and I’ll post up the letter later too so everyone can see .
Now let’s talk the equality act and how Fraser have instructed this fine legal firm to act for them.As 19/02/24this branch had six one star ratings giving it 3.9. What I found particularly interesting though is all the reviews that are negative are written by men. Bar mine.
All of them have been replied to, and apologised to even, by Fraser.
But the only mixed race, bisexual disabled WOMAN to complain has been given threats by Fraser lawyers plus they’ve ( the lawyers) basically refused to acknowledge or even consider following the equality act2010 for communication with me.
It’s something that is mentioned in practically every report -despite my request being a standard according to the lawyers head office receptionist when I called to enquire.
So I guess I’m going to the equality commission Eass, British Institute of Human Rights, Equality and Human Rights Commission, Equality and Diversity Forum and The Equality Trust. To start with -oh and if you haven’t worked out that the cash sum was merely mocking you, your indigence was quite funny-for everything this little band of companies have done including Fraser. I wouldn’t settle for money it would be an insult - all you have ever needed to do was apologise properly but you’re too proud so the show miser go on.
-next instalment is on how I was missold the apartment and facilities…..but that depends on if fraiser say ok we will shut out mouths and stop making lawyers write over a management temper tantrum…then I won’t write about them -
Anyway I have the screenshots proving what it was on the day so go add more if you like I still have proof. That if you aren’t outright misogynistic then the tendency is there
The UK's Largest Customer Review Website for the Property Industry
Unprofessional, felt ...
Share On :
1 Star Review
By : 'Subhradip'
Services : Letting( As a Tenant )
Rent PCM : £1350
Would you recommend ? : Yes
Postcode : TW3
8 May 2019
People found this helpful2
I am currently staying at a property managed by Fraser & co and I must say the way they manage their property is absolutely pathetic. The balcony door of the property didn't used to open Before I had rented it. I was told by the property agent (Mr. Luke Malik) during the viewing... Read Full Review
Comments (1)I am currently staying at a property managed by Fraser & co and I must say the way they manage their property is absolutely pathetic. The balcony door of the property didn't used to open Before I had rented it. I was told by the property agent (Mr. Luke Malik) during the viewing that the door will be fixed before we move in. We have now stayed for over 3 months in the flat and they have not fixed the issue yet. Although i have been paying the full rent (£1350/month).
Was this helpful?:
Subhradip Sen said about Fraser & Co
Services : Letting( As a Tenant )Date: 7th May 2019
I am currently staying at a property managed by Fraser & co and I must say the way they manage their property is absolutely pathetic. The balcony door of the property didn't used to open Before I had rented it. I was told by the property agent (Mr. Luke Malik) during the viewing that the door will be fixed before we move in. We have now stayed for over 3 months in the flat and they have not fixed the issue yet. Although i have been paying the full rent (£1350/month).
After We had moved in the boiler had stopped working. It took them over three weeks to fix the issue. Their (Ms. Fabiola Kajo) approach towards my issue was very casual. Besides this there are a number of issues I had raised just after I had moved in. Only very few of those have been addressed. I am happy to the circulate the emails which I had sent to Fraser about the issues. Talking to them us like talking to a wall. First you need to email then you have to call them to get a response. Try to avoid this agency if you are looking to rent a property via them.
The UK's Largest Customer Review Website for the Property Industry
By : -
1 Jul 2019AVOID THIS AGENT! Very unreliable during our first process of negotiating on a flat, something which should’ve been done over 24hours, has not stretched and it’s been a week! You have to...
Completely frustrated with ...
Share On :
1 Star Review
By : 'Vanita'
Services : Letting( As a Tenant )
Rent PCM : £1400
Would you recommend ? : No
Postcode : IG26
17 Sept 2016
People found this helpful1
Completely frustrated with the attitude of the letting agent, the day I move to the property I had issues as the lift won't work and despite repeated calls and emails there was no response. I was left to deal with the situation all by... Read Full Review
Comments on Agent Fees
What's the fees for if you can't be providing
Comments (0)Was this helpful?:
Vanita said about Fraser & Co
Services : Letting( As a Tenant )Date: 16th Sep 2016
Completely frustrated with the attitude of the letting agent, the day I move to the property I had issues as the lift won't work and despite repeated calls and emails there was no response. I was left to deal with the situation all by myself.
The UK's Largest Customer Review Website for the Property Industry
Extremely bad experience. ...
Share On :
1 Star Review
By : 'Marcel'
Services : Letting( As a Tenant )
Rent PCM : £900
Would you recommend ? : No
Postcode : SW1E
24 Feb 2015
People found this helpful1
Extremely bad experience. Property had an external balcony door that didn't close. This was already mentioned at the viewings, upon letting the appartment nothing was done. It took the agency 3 weeks to send someone to fix an external entrance door (repairing is at the discretion of the owner was... Read Full Review
Comments (1)Was this helpful?:
Marcel said about Fraser & Co
Services : Letting( As a Tenant )Date: 24th Feb 2015
Extremely bad experience. Property had an external balcony door that didn't close. This was already mentioned at the viewings, upon letting the appartment nothing was done. It took the agency 3 weeks to send someone to fix an external entrance door (repairing is at the discretion of the owner was the first response). Obviously Mrs Louise Norris is never available and always usy she can never pick up the phone, you can leave a phone number she will never call you back. If a property is managed by this company please avoid and prefer to choose another property with professionnal and honest staff.
The UK's Largest Customer Review Website for the Property Industry
By : Toni Gregort
24 Feb 2015Dear Sir, Thank you for your review. We do appreciate your feedback and value our customer service to all tenants. If possible, I would like to discuss further with you and would appreciate if...
When I moved in I reported ...
Share On :
1 Star Review
By : 'kitcat'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SE16
5 Nov 2014
People found this helpful1
When I moved in I reported quite a few things broken, most of them haven't been fixed. I have reported some problems more than three times and nothing has been done about it. Now my washing machine is broken since over 1 week and it will be for at least another week. Last time I couldn't use... Read Full Review
What agent could do to change your mind?
They should fix reported problems!
Comments on Agent Fees
why did I pay those fees? They are not fixing things anyway!!!
Comments (0)When I moved in I reported quite a few things broken, most of them haven't been fixed.
Was this helpful?:
kitcat said about Fraser & Co
Services : Letting( As a Tenant )Date: 5th Nov 2014
When I moved in I reported quite a few things broken, most of them haven't been fixed.
I have reported some problems more than three times and nothing has been done about it.
Now my washing machine is broken since over 1 week and it will be for at least another week.
Last time I couldn't use washing machine for over 3 weeks.
Terrible property management, unprofessional staff.
I am pretty sure they will charge me for stuff I haven't broken at the end of the tenancy.
Avoid this agency.
The UK's Largest Customer Review Website for the Property Industry
Terrible company to deal ...
Share On :
1 Star Review
By : 'Will'
Services : Property Management
Rent PCM : £650
Would you recommend ? : No
Postcode : SE11
31 Jul 2014
People found this helpful0
Terrible company to deal with, started arranging viewing for our property after we'd only been there for 4 months and continued to view with very little notice at least once a week until the end of our tenancy. Any issues raised with the property were completely ignored, and email responses all... Read Full Review
Comments (0)Terrible company to deal with, started arranging viewing for our property after we'd only been there for 4 months and continued to view with very little notice at least once a week until the end of our tenancy. Any issues raised with the property were completely ignored, and email responses all took at least a week. At the end of the tenancy they charged an extortionate amount for the end-of-tenancy inventory check, and then attempted to make false deductions from our deposit.
Was this helpful?:
Will said about Fraser & Co
Services : Property Management( )Date: 30th Jul 2014
Terrible company to deal with, started arranging viewing for our property after we'd only been there for 4 months and continued to view with very little notice at least once a week until the end of our tenancy. Any issues raised with the property were completely ignored, and email responses all took at least a week. At the end of the tenancy they charged an extortionate amount for the end-of-tenancy inventory check, and then attempted to make false deductions from our deposit.
Avoid at all costs.
The UK's Largest Customer Review Website for the Property Industry
1 - 6 of 6 items
No Staff Registered
NaN - NaN of items
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
https://mr1.homeflow.co.uk/files/site_asset/image/4565/9325/Complaints_Procedure_2021.pdf
Or Email us at complaints@fraser.uk.com
Last updated at 5/11/2022, 7:15:59 AM by allAgents
