100% lettings valuation accuracy
99% lettings fee satisfaction
Operating within the heart of London’s prime neighbourhoods and depended upon consistently over the years as preferred agents, we’re an independent, full-service agency taking care of every need: lettings, sales, high-end refurbishments, property management and investment consultancy. Nurturing client relationships is of great importance to us, and every ...
show more
Operating within the heart of London’s prime neighbourhoods and depended upon consistently over the years as preferred agents, we’re an independent, full-service agency taking care of every need: lettings, sales, high-end refurbishments, property management and investment consultancy. Nurturing client relationships is of great importance to us, and every detail really matters. With Excel it’s always a personally tailored experience: we call it the Excel difference, and we look forward to introducing you to its many benefits.
Latest Reviews
View all Reviews 61
20th Sep 2024
reviewed by 'Zoe'
11th Jun 2024
reviewed by 'AL'
18th Sep 2023
reviewed by 'Pijus'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 100% | 99% | £1,100 | £4,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 27 | 1 | 29 | 1 | 0 | 0 | 0 | 0 | 3 | 0 |
Areas covered
- NW3
- Hampstead
- NW8
- St Johns Wood
- NW1
- West Hampstead
- NW6
- South Hampstead
- W1
- Marylebone
- W2
- Finchley Road
- W9
- Bayswater
- NW11
- Mayfair
- N3
- Paddington
- NW3
- Finchley
Address
146 Finchley Road
London
Greater London
NW3 5HS
02076919000
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Latest Properties
No Properties
Sep 20,2024
Sep 20,2024
0
people found
this helpful
this helpful
Caterina did a great job with my virtual viewing, very helpful kind and informative, with great attention to detail!...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 28,2024
Aug 28,2024
0
people found
this helpful
this helpful
Caterina has provided the most fantastic support! Knowledgeable and efficient, she is truly wonderful. She has helped us greatly over the past two years. I trust her and Excel with our needs - I highly recommend them to all....
read full review
read full review
Was this helpful?
Yes
Yes
Jun 11,2024
Jun 11,2024
0
people found
this helpful
this helpful
George e-mailed me about a property and stated that he thought it would be of interest to me. True enough I was and, on viewing the photos, was very eager to put in an offer the following day. However, George politely inform me that the ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 18,2023
Sep 18,2023
0
people found
this helpful
this helpful
Caterina Reigl was amazing, helped us every step of the way and no stress was involved at all. Very thankful, best of luck....
read full review
read full review
Was this helpful?
Yes
Yes
Jul 19,2023
Jul 19,2023
0
people found
this helpful
this helpful
Catherine was nice and patient to me. Answered all my 100 questions very quickly. I can recommend this agency, professional work, don’t take too long for all paper work and not overpriced....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 16,2022
Aug 16,2022
0
people found
this helpful
this helpful
The agents are friendly and responsive. Adam represented our interests well while negotiating our tenancy agreement renewal with the landlord....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 15,2022
Aug 15,2022
0
people found
this helpful
this helpful
Adam was very helpful in renewing our lease and negotiating a good rate for us in a tight and expensive market...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 15, 2022
View all comments
(1)
Thank you very much for your kind review, Eddie, it is much appreciated. ...
May 26,2022
May 26,2022
0
people found
this helpful
this helpful
A very good experience marketing our property by Excel. Adam, Mao, and the team are very professional and easy to communicate....
read full review
read full review
Was this helpful?
Yes
Yes
May 26, 2022
View all comments
(1)
Thank you very much for your kind review, Longfang. It's been a pleasure dealing with you and we look forward to continuing to work with you in future. ...
May 24,2022
May 24,2022
0
people found
this helpful
this helpful
Excel and Caterina Reigl in particular were échellent from start to finish! She handled everything perfectly and we were really pleased to get the flat we wanted at the right conditions, thank you very much! Excel is a very professional agency that knows perfectly the ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 04,2021
Dec 04,2021
0
people found
this helpful
this helpful
Eman Wong is one of the best agent of this office, she was such patient, kind and warm while I was looking for new flat around Finchley Road area:) She is taking care of client certainly which makes me feel safe living here. Absolutely Love ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 29,2021
Nov 29,2021
0
people found
this helpful
this helpful
Excel are the third managing agents I have used for my London flat and they are by far the best to date. They keep me well informed of all developments /changes and go out of their way to find reliable and longer term renters. I ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 30, 2021
View all comments
(1)
Thank you very much for your kind review, Annie. It's been a real pleasure to work with you to date and we look forward to assisting you with your rental property for years to come! I will relay your feedback to the Team, it's great to hear that our hard work is making a difference. ...
Nov 24,2021
Nov 24,2021
1
people found
this helpful
this helpful
We had a wonderful experience. The whole process was very well defined and executed. I strongly recommend Excel property for their services especially Adam Ray . He is a thorough gentleman in his dealings ....
read full review
read full review
Was this helpful?
Yes
Yes
Nov 25, 2021
View all comments
(1)
Thank you very much for your kind review, Abdul. ...
Oct 06,2021
Oct 06,2021
0
people found
this helpful
this helpful
First-class agency. Adam Ray and his colleagues negotiated a very good new tenancy agreement for a flat. He was always at hand to help and the introduction of new tenants was expertly and diligently handled by him and went extremely smoothly.
Highly recommended....
read full review
read full review
Was this helpful?
Yes
Yes
Sep 29,2021
Sep 29,2021
0
people found
this helpful
this helpful
Excel property accounting is handled by Mr. Kyriacou who is super efficient. Statements are sent out in time and backed with documentation so they are crystal clear and rents are credited promptly. Excellent work. Thanks...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 29, 2021
View all comments
(1)
Thank you very much Mohan, for your review which is much appreciated. ...
Jul 21,2021
Jul 21,2021
0
people found
this helpful
this helpful
Excellent service. Think what we need most. Always ready to help. All members in the firm are helpful and understanding....
read full review
read full review
Was this helpful?
Yes
Yes
Jul 08,2021
Jul 08,2021
0
people found
this helpful
this helpful
Extremely professional and organised agency! Adam is most helpful and honest individual, particular helpful through difficult time of pandemic! very grateful!
Thank you...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 18,2021
Jun 18,2021
0
people found
this helpful
this helpful
Effective administration
I felt I was always treated fairly and respectfully. I understood what was expected of me. The administration with signing work and all was all automated and convenient to complete. I would use/choose this agency anytime again....
read full review
read full review
Was this helpful?
Yes
Yes
May 04,2021
May 04,2021
0
people found
this helpful
this helpful
Excellent services. Much appreciated. Especially for a landlord like me who lives overseas, local services and support is essential to success....
read full review
read full review
Was this helpful?
Yes
Yes
Dec 22,2020
Dec 22,2020
0
people found
this helpful
this helpful
My experince with Excel Property Service, for some years now, has only been positive. Such opinion was re-inforeced during the Covid period as they proactively marketed the property using new digital means, and handled the check-out and check-in process safetly and seamlessly. In additon they ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 22, 2020
View all comments
(1)
Many thanks for your kind review, which is greatly appreciated ...
Dec 07,2020
Dec 07,2020
0
people found
this helpful
this helpful
We received excellent service from Excel Property Services when we recently rented our apartment to a new tenant.
To suit the new tenant's requirement the tenancy start date was brought forward a number of times. Excel staff made sure that the changed start date was ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 07, 2020
View all comments
(1)
Thank you very much for your kind review which is greatly appreciated. ...
Dec 04,2020
Dec 04,2020
0
people found
this helpful
this helpful
Great system for online viewing, responsive in email communications, fast to arrange viewings, smooth lettings process
But those spam emails from homeserve about changing to exorbitant utilities and internet provider are a pain...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 04, 2020
View all comments
(1)
Thank you very much for your kind review. We are pleased that you had a positive experience renting with Excel. We will look into the issue you are having with Homeshift, who are a partner of Vouch, the referencing company we use. You should have the option to unsubscribe from their correspondence but please do let us know if you continue to have issues and we will of course assist you to resolve this. ...
Dec 03,2020
Dec 03,2020
0
people found
this helpful
this helpful
I am pretty happy with the service provided by the Excel. With their help I have found the flat, I have been looking for.
Ethal has been friendly responsive and professiobal....
read full review
read full review
Was this helpful?
Yes
Yes
Nov 30,2020
Nov 30,2020
0
people found
this helpful
this helpful
Adam Ray is one of the best agents I ever dealt with. He is so helpful it's unbelievable
Excel are very good estate agency as a whole , they are very good at responding, caring and always ready to help
Would recommend anyone...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 29, 2021
View all comments
(1)
Thanks for your kind review, Besnik, it's much appreciated. We noticed that you accidentally put 1 star, despite the positive review, I'm sure you meant to rate us higher! ...
Oct 20,2020
Oct 20,2020
0
people found
this helpful
this helpful
Excellent experience，excellent agent，excellent property. I can say it is better than my imagination. Living in this house is very comfortable...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 29,2020
Sep 29,2020
0
people found
this helpful
this helpful
Unprofessional and lazy. I would not rent a property through this company or let them manage a property I owned....
read full review
read full review
Was this helpful?
Yes
Yes
Sep 06, 2021
View all comments
(1)
Dear Thomas
Thank you for your review. From the details provided, we are unable to identify you, or which property you rented. We take all complaints seriously and are always looking to improve our service, so we would welcome you to contact us on 020 7691 9000 to discuss the issue further. ...
Aug 25,2020
Aug 25,2020
0
people found
this helpful
this helpful
Excel provided a good service, were professional and helpful. Tas and Dino were the main agents that supported us and helped us settle into our new home quickly....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 25,2020
Aug 25,2020
0
people found
this helpful
this helpful
We just started a new tenancy, and Tas and Dino were very helpful in getting us in and dealing with a few opening issues that came up. Good agents that helped us move during the difficult time of a global pandemic!...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 27,2020
Jul 27,2020
0
people found
this helpful
this helpful
Our second year with Excel properties - easy to deal with, always prompt services with any issues we face. Definitely recommend them for people and especially young families looking for rental options...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 22,2020
Jul 22,2020
0
people found
this helpful
this helpful
We have lived in a property managed by Excel for three years and have had excellent service throughout. They are always easy to reach and responsive. The tenancy renewal process has been extremely smooth (especially given the extraordinary times we are currently living in) and ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 10,2020
Jul 10,2020
0
people found
this helpful
this helpful
Tas was a helpful agent who dealt with our tenancy from A to Z in a courteous and efficient way....
read full review
read full review
Was this helpful?
Yes
Yes
Tas
Kiri
Mao
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 2:22 PM 02/12/2019 by allAgents
Best Letting Agent in NW3 
