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Culcheth, Warrington WA3
1/5, 3 Reviews
0% Recommended
0% sales valuation accuracy
0% sales fee satisfaction
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| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 0% | 0% | £0 | £0 |
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Edwards Grounds Branches (View All 6)
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1 Star Review
By : 'Scott'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : WA3
16 Jun 2020
People found this helpful0
BEWARE!!! Thanks for your non-existent courtesy call to say that the property we had an offer accepted on, is now no longer going ahead. You told me that the buyer would remove the property from the market as soon as a survey was instructed on the property we were selling. We kept you... Read Full Review
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BEWARE!!!
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Scott said about Edwards Grounds
Services : Sales( Prospective Vendor/Buyer )Date: 15th Jun 2020
BEWARE!!!
Thanks for your non-existent courtesy call to say that the property we had an offer accepted on, is now no longer going ahead.
You told me that the buyer would remove the property from the market as soon as a survey was instructed on the property we were selling. We kept you regularly up to date about this and notified you when the survey happened.
9 days later, the property was still being marketed and it appears viewings have taken place after an offer has been accepted a memorandum of sale issued. Edwards Grounds declined to answer my questions about why the property had not been taken off the market.
I went to visit the vendor to get a better understanding of the mess caused. Edwards Grounds painted this picture of myself as a single man wishing to buy a 4 bedroom property and that I am happy to rent if this transaction didn’t go through. Where on earth did this rubbish come from? Clearly damaging to the trust the vendor had in the sale.
I am even more frustrated about being pushed to amend the mortgage offer and proceeding with the purchase as if the property was sold (I was instructed to do this to continue with the sale even though an agreement in principle was shown).
I am really disappointed with the service I have received as no doubt it has cost us our dream home, time and money.
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I cannot even start to ...
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1 Star Review
By : 'Katrina'
Services : Letting( As a Tenant )
Rent PCM : £750
Would you recommend ? : No
Postcode : WA2
15 May 2015
People found this helpful3
I cannot even start to describe the shoddiness of this company. Filthy house constant problems with bathrooms, front door, no heating or hot water for over a week, agents constantly no help whatsoever? Please please please do not ever use this pathetic... Read Full Review
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Katrina Arlett said about Edwards Grounds
Services : Letting( As a Tenant )Date: 14th May 2015
I cannot even start to describe the shoddiness of this company. Filthy house constant problems with bathrooms, front door, no heating or hot water for over a week, agents constantly no help whatsoever? Please please please do not ever use this pathetic company!!
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Truly terrible customer ...
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1 Star Review
By : 'culcheth'
Services : Letting( As a Tenant )
Rent PCM : £900
Would you recommend ? : No
Postcode : WA3
24 Jul 2014
People found this helpful2
Truly terrible customer service. We decide to short term rent whilst house hunting. We were shown the property by Andrew and agreed to rent. We were promised an inventory would be left for us, it wasn't. The property had not been cleaned, old mail was piled up behind the door. The gardens hadn't... Read Full Review
What agent could do to change your mind?
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Their admin fees are extortionate
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culcheth said about Edwards Grounds
Services : Letting( As a Tenant )Date: 23rd Jul 2014
Truly terrible customer service. We decide to short term rent whilst house hunting. We were shown the property by Andrew and agreed to rent. We were promised an inventory would be left for us, it wasn't. The property had not been cleaned, old mail was piled up behind the door. The gardens hadn't seen a lawn mower in months, on their inventory they'd ticked that they'd checked the smoke alarm but it was still malfunctioning as indeed it had been when we were shiwn around. We slept well at first until we realised it was due to the gas boiler leaking, they didn't believe us at first until Transco cut the gas off. Half the contents of the house didn't work and we were told to 'live with it'. The toilet leaked and after much asking they sent an imbecile to make it much worse. Hopeless customer service and a completely indifferent attitude. We would not rent or buy from them
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