“Very bad service to tenants and landlords. They left a ......”
1 Star Review
Feb 16,2016
By:
'John'
Feb 16,2016
Branch: London, 262 Hoe Street
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: E17
Branch: London, 262 Hoe Street
Lettings (as a Landlord)
Postcode: E17
0
people found
this helpful
Very bad service to tenants and landlords. They left a tenant without a place to stay, telling him only the day before he was going to move that he could not move because the property had structural problems, when in fact they had agreed with ...
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What agent could do to change your mind?
Bad, as no work is done but full commission taken
Attached Filesnbsp;
Comment on agent fees
Bad, as no work is done but full commission taken
0
people found
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“These guys are an out-and-out bunch of crooks. Do not ......”
1 Star Review
Sep 19,2014
By:
'TobyL'
Sep 19,2014
Branch: London, 262 Hoe Street
Services: Lettings (as a Landlord)
Rent PCM: £1
Would you recommend?: No
Postcode: E17
Branch: London, 262 Hoe Street
Lettings (as a Landlord)
Rent PCM: £1
Postcode: E17
1
people found
this helpful
These guys are an out-and-out bunch of crooks. Do not go NEAR them. A court has awarded a judgement in my favour for failure to return a deposit which Daniel Hanks has consistently dodged by pretending to no longer work there. He is in contempt ...
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What agent could do to change your mind?
The best thing that could happen to these agents is for them to be struck off.
Attached Filesnbsp;
1
people found
this helpful
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Yes
“This lettings agents did not send the contract to me ......”
1 Star Review
Apr 29,2014
By:
'Don't'
Apr 29,2014
Branch: London, 262 Hoe Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: E17
Branch: London, 262 Hoe Street
Lettings (as a Tenant)
Postcode: E17
2
people found
this helpful
This lettings agents did not send the contract to me after repeated requests. They haven't protected my deposit. They are no repairing what they say they will repair even before I moved. They are not answering my emails. The definition of DODGINESS....
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2
people found
this helpful
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“Myself and my housemate rented a property through Dwell Estate ......”
1 Star Review
Feb 26,2014
By:
'tenant'
Feb 26,2014
Branch: London, 262 Hoe Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: E15
Branch: London, 262 Hoe Street
Lettings (as a Tenant)
Postcode: E15
2
people found
this helpful
Myself and my housemate rented a property through Dwell Estate Agents and I would like to let everybody know what a terrible experience we had dealing with them.
I must admit that everything went fairly smoothly with the move in process (around 2 and a half ...
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What agent could do to change your mind?
Improve communication skills
Keeping appointments that have been made
Returning deposit in good time
Attached Filesnbsp;
2
people found
this helpful
Was this helpful?
Yes
“The service recieved was excellent from start to finish. Everything ......”
5 Star Review
Feb 24,2014
By:
'Paul'
Feb 24,2014
Branch: London, 262 Hoe Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: E17
Branch: London, 262 Hoe Street
Lettings (as a Tenant)
Postcode: E17
0
people found
this helpful
The service recieved was excellent from start to finish. Everything was dealt with professionally and quickly. All of the staff were very helpful and went out of their way to help....
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0
people found
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“Dwell estates have managed my properties for the last 3 years ......”
5 Star Review
Feb 14,2014
By:
'Kimberley'
Feb 14,2014
Branch: London, 262 Hoe Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: E16
Branch: London, 262 Hoe Street
Lettings (as a Landlord)
Postcode: E16
1
people found
this helpful
Dwell estates have managed my properties for the last 3 years they have been very professional in every aspect ,I have been treated in a kind and welcoming manner when ever I have dealings with them .Dwell staff at all levels are well trained and have ...
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1
people found
this helpful
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“Initially the service was relatively ok with responses to enquiries ......”
2 Star Review
Feb 02,2014
By:
'Landlady'
Feb 02,2014
Branch: London, 262 Hoe Street
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: E10
Branch: London, 262 Hoe Street
Lettings (as a Landlord)
Postcode: E10
2
people found
this helpful
Initially the service was relatively ok with responses to enquiries typically answered within 48 hours. However after first 9months customer service is practically non-existence with emails going unanswered even after several chases and follow up calls.
The service is far from satisfactory both from my perspective ...
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What agent could do to change your mind?
Better customer service - at the moment and for the past 6/9months this has been non existent.
Attached Filesnbsp;
2
people found
this helpful
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Yes
“Worst estate agents ever run by boys. Approached them to ......”
1 Star Review
Dec 28,2013
By:
'dontplay'
Dec 28,2013
Branch: London, 262 Hoe Street
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: E17
Branch: London, 262 Hoe Street
Lettings (as a Landlord)
Postcode: E17
2
people found
this helpful
Worst estate agents ever run by boys. Approached them to manage my property as I did not have the time to do so myself. The first month was fine, after that I found myself chasing them continuously to find out when payment was going to ...
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2
people found
this helpful
Was this helpful?
Yes
“Dwell have managed my three properties for over two years ......”
5 Star Review
Nov 27,2013
By:
'E'
Nov 27,2013
Branch: London, 262 Hoe Street
Services: They manage our estate
Would you recommend?: Yes
Postcode: E17
Branch: London, 262 Hoe Street
They manage our estate
Postcode: E17
1
people found
this helpful
Dwell have managed my three properties for over two years now and i have always received a very smooth and efficient service from them. They keep me up to date with the condition of my properties and how my tenants are getting on. They respond ...
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1
people found
this helpful
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Yes
“Instructing Dwell to "manage" my property was the worst mistake ......”
1 Star Review
Nov 22,2013
By:
'Dwell'
Nov 22,2013
Branch: London, 262 Hoe Street
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: E17
Branch: London, 262 Hoe Street
Lettings (as a Landlord)
Postcode: E17
3
people found
this helpful
Instructing Dwell to "manage" my property was the worst mistake I've made in a long time. Unprofessional, unhelpful, and full of broken promises (see Lulu's comment below for what sounds like a similar experience). Dwell failed to find a tenant who met my basic requirements ...
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3
people found
this helpful
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Yes
“My experience with using Dwel estate agents is was one ......”
5 Star Review
Nov 21,2013
By:
'Nearchou123'
Nov 21,2013
Branch: London, 262 Hoe Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode:
Branch: London, 262 Hoe Street
Lettings (as a Tenant)
Postcode:
1
people found
this helpful
My experience with using Dwel estate agents is was one to remember. I am a very happy tenant because of the professionalism shown by both Syed and Sam. I have recommended their service to friends and family....
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1
people found
this helpful
Was this helpful?
Yes
“My husband and I rented a propert from Dwell for ......”
1 Star Review
Nov 18,2013
By:
'Treat'
Nov 18,2013
Branch: London, 262 Hoe Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: EN7
Branch: London, 262 Hoe Street
Lettings (as a Tenant)
Postcode: EN7
2
people found
this helpful
My husband and I rented a propert from Dwell for two years. The first process of paying holding deposit and moving into the property was good. However, for the two years we lived in the property Dwell rung twice to arrange an inspection, which surprisingly ...
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What agent could do to change your mind?
Act and deal professionally with tenants. Stick to the terms and conditions laid out in the lease agreement.
Attached Filesnbsp;
2
people found
this helpful
Was this helpful?
Yes
“I used Dwell to let my property for me rather ......”
4 Star Review
Nov 15,2013
By:
'Brian'
Nov 15,2013
Branch: London, 262 Hoe Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: E10
Branch: London, 262 Hoe Street
Lettings (as a Landlord)
Postcode: E10
2
people found
this helpful
I used Dwell to let my property for me rather than manage due to bad experience in the past, with competitors of the agents coming round and giving me ridiculous quotes on the potential rental yields of my property, Two young Lads Syed and Tom ...
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2
people found
this helpful
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Yes
“I am very satisfied with the service that was given ......”
5 Star Review
Nov 15,2013
By:
'Caroline_Sheep'
Nov 15,2013
Branch: London, 262 Hoe Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: NW7
Branch: London, 262 Hoe Street
Lettings (as a Tenant)
Postcode: NW7
1
people found
this helpful
I am very satisfied with the service that was given from Dwell. Syed and Sam was very kind and their professionalism was shown throughout the whole process. I have already recommended Dwell to my friends and family and will always use them in the future....
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1
people found
this helpful
Was this helpful?
Yes
“Like other posters on this site, my wife and I ......”
2 Star Review
Nov 01,2013
By:
'D&B'
Nov 01,2013
Branch: London, 262 Hoe Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: EC1V
Branch: London, 262 Hoe Street
Lettings (as a Tenant)
Postcode: EC1V
1
people found
this helpful
Like other posters on this site, my wife and I have had poor experiences with Dwell. Our experience started with registering with them to look at a property they were listing on findaproperty.com
After being told that that property was already gone and that ...
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1
people found
this helpful
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Yes
“Just a few words to strongly recommend Dwell Estates Agents ......”
5 Star Review
Oct 24,2013
By:
'Angela'
Oct 24,2013
Branch: London, 262 Hoe Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: E17
Branch: London, 262 Hoe Street
Lettings (as a Tenant)
Postcode: E17
3
people found
this helpful
Just a few words to strongly recommend Dwell Estates Agents in Walthamstow. After weeks lost with other agencies that were able only to waste my time, Tom at Dwell Estates was able to find the perfect place for me immediately (even pet-friendly..almost a miracle ...
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3
people found
this helpful
Was this helpful?
Yes
“Dwell Estate Agents have made my property search so relaxing. ......”
5 Star Review
Oct 20,2013
By:
'Ryan'
Oct 20,2013
Branch: London, 262 Hoe Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: E10
Branch: London, 262 Hoe Street
Lettings (as a Tenant)
Postcode: E10
3
people found
this helpful
Dwell Estate Agents have made my property search so relaxing. Tom and Syed always called me every two days with new updated properties that may be of interest to me. Syed deliberately showed me a property i would dislike just so he could know what ...
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3
people found
this helpful
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Yes
“Dwell estates are the worst agency I have ever had ......”
1 Star Review
Aug 31,2013
By:
'Lulu'
Aug 31,2013
Branch: London, 262 Hoe Street
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: E17
Branch: London, 262 Hoe Street
Lettings (Prospective customer)
Postcode: E17
4
people found
this helpful
Dwell estates are the worst agency I have ever had the unfortunate experience of having to deal with. From the outset the lettings team were quick to bend the truth and all the agents we met used the same catch phrase (see below.) We went ...
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4
people found
this helpful
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Yes
“I can't believe this company has got any good reviews! ......”
1 Star Review
Aug 08,2013
By:
'N'
Aug 08,2013
Branch: London, 262 Hoe Street
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: E4
Branch: London, 262 Hoe Street
Lettings (Prospective customer)
Postcode: E4
1
people found
this helpful
I can't believe this company has got any good reviews! My boyfriend and I had a terrible experience with Dwell Estates. Despite initially finding a nice property and putting down a £500 "holding fee" and being told that Sam would contact us by 12pm the following ...
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What agent could do to change your mind?
Communicated with us!!
Attached Filesnbsp;
1
people found
this helpful
Was this helpful?
Yes
“I was asked by Daniel at Dwell Estates to put ......”
5 Star Review
Jun 18,2013
By:
'Harvey'
Jun 18,2013
Branch: London, 262 Hoe Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: RM6
Branch: London, 262 Hoe Street
Lettings (as a Landlord)
Postcode: RM6
2
people found
this helpful
I was asked by Daniel at Dwell Estates to put an honest review on this website of my experiences over the past 12 months and am more than happy to do so.
I was recommended to Dwell by a friend who had a great experience when ...
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2
people found
this helpful
Was this helpful?
Yes
“I was asked by Daniel at Dwell Estates to put ......”
5 Star Review
Jun 08,2013
By:
'Harvey'
Jun 08,2013
Branch: London, 262 Hoe Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: RM6
Branch: London, 262 Hoe Street
Lettings (as a Landlord)
Postcode: RM6
2
people found
this helpful
I was asked by Daniel at Dwell Estates to put an honest review on this website of my experiences over the past 12 months and am more than happy to do so.
I was recommended to Dwell by a friend who had a great experience when ...
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2
people found
this helpful
Was this helpful?
Yes
“Charlie, Sam and the agency went above and beyond what ......”
5 Star Review
May 25,2013
By:
'Davey'
May 25,2013
Branch: London, 262 Hoe Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: E17
Branch: London, 262 Hoe Street
Lettings (as a Tenant)
Postcode: E17
5
people found
this helpful
Charlie, Sam and the agency went above and beyond what they had to do to help me settle into my new home which I was very surprised about - they handled all niggling problems with the property within the first few weeks of my moving ...
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5
people found
this helpful
Was this helpful?
Yes
“I do not normally leave reviews but in this instance ......”
5 Star Review
Apr 23,2013
By:
'Roy'
Apr 23,2013
Branch: London, 262 Hoe Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: E50
Branch: London, 262 Hoe Street
Lettings (as a Landlord)
Postcode: E50
7
people found
this helpful
I do not normally leave reviews but in this instance I feel like I have too, I cannot thank Dwell enough for the quick turnaround, professional approach and great communication I received during this transaction. I had my property marketed with another agent who had ...
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7
people found
this helpful
Was this helpful?
Yes
“I have been renting my property out through Dwell for ......”
5 Star Review
Mar 24,2013
By:
'Sian'
Mar 24,2013
Branch: London, 262 Hoe Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: E17
Branch: London, 262 Hoe Street
Lettings (as a Landlord)
Postcode: E17
8
people found
this helpful
I have been renting my property out through Dwell for the past 2 years and both times they have found me perfect tenants, they provided me with full references for all the tenants and made me feel very comfortable. They are always at the other end ...
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8
people found
this helpful
Was this helpful?
Yes