Dockside value every client and we ensure that we listen to and understand what your wants and needs are. Our team of professionals are here for you and whilst they use their skills to build and influence target audiences they are also committed to the highest level of professionalism acting with honesty, integrit
y and respect.
We are a reputable, independent company with branches in Rochester and Strood. With a strong track record of specializing in sales, lettings, property management and new homes we pride ourselves on being able provide excellent service to our clients. Relishing in a high referral rate from existing clients and other professionals within the industry we feel it’s our values that differentiate us from the rest.
We cover the Medway towns and the surrounding areas in Kent with a strong belief that from our years of experience we can eliminate all the usual stresses associated with moving.
Our teams are available to talk to you whenever you need us - seven days a week and outside office hours; we hope that you find this information useful and look forward to greeting you personally in the near future.
By : 'Habib' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : ME4
18 Dec 2023
People found this helpful0
Thrilled about my new apartment! The spacious layout and natural light are a game-changer. Unpacking felt like unwrapping surprises, and the neighborhood vibe is so welcoming. Grateful for this fresh start!
Alice was great, Thanks ever so much... Read Full Review
Services : Letting( As a Tenant )Date: 18th Dec 2023
Thrilled about my new apartment! The spacious layout and natural light are a game-changer. Unpacking felt like unwrapping surprises, and the neighborhood vibe is so welcoming. Grateful for this fresh start!
Alice was great, Thanks ever so much ?
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By : 'Alex' Services : Letting( As a Tenant ) Rent PCM : £1175 Would you recommend ? : Yes Postcode : ME4
10 Nov 2023
People found this helpful0
Moving can be very stressful and from start to finish Dockside property made the process very smooth. Any queries was dealt with very professional. I'm disappointed they are not managing the... Read Full Review
Services : Letting( As a Tenant )Date: 10th Nov 2023
Moving can be very stressful and from start to finish Dockside property made the process very smooth. Any queries was dealt with very professional. I'm disappointed they are not managing the property.
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fantastic staff members are ...
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5 Star Review
Harry
By : 'troy' Services : Letting( As a Tenant ) Rent PCM : £975 Would you recommend ? : Yes Postcode : ME7
28 Oct 2021
People found this helpful0
fantastic staff members are very helpful to customers a 5***** A1 place to go to to get new property in the Gillingham agents... Read Full Review
troy blackburn said about Dockside Property Services
Services : Letting( As a Tenant )Date: 28th Oct 2021
fantastic staff members are very helpful to customers a 5***** A1 place to go to to get new property in the Gillingham agents shop
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I would like to thank Ms ...
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5 Star Review
Ellie
By : 'Nima' Services : Property Management Would you recommend ? : Yes Postcode : ME14
14 Jul 2021
People found this helpful0
I would like to thank Ms Ellie at Dockside for being so supportive, communicative and helpful with managing my property.
You are amazing.
Thank you... Read Full Review
I would like to thank Ms Ellie at Dockside for being so supportive, communicative and helpful with managing my property.
You are amazing. Thank you :)
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Jenny has been brilliant from ...
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5 Star Review
Jenny
By : 'Paul' Services : Sales( As a Buyer ) Sold price : £550000 Would you recommend ? : Yes Postcode : ME7
25 Jun 2021
People found this helpful0
Jenny has been brilliant from start to finish in our purchase of an apartment with her as selling agent. She was supportive and extraordinarily helpful at even the most difficult times in our journey (and there were a few!). Cool, calm and collected at all times, utterly professional and personable ... Read Full Review
Jenny has been brilliant from start to finish in our purchase of an apartment with her as selling agent. She was supportive and extraordinarily helpful at even the most difficult times in our journey (and there were a few!). Cool, calm and collected at all times, utterly professional and personable at the same time - a difficult balance for anyone to strike. Cannot recommend her highly enough.
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I would like to thank Ms ...
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Jenny
By : 'Mohammadali' Services : Letting( As a Owner ) Rent PCM : £130000 Would you recommend ? : Yes Postcode : ME14
22 Feb 2021
People found this helpful0
I would like to thank Ms Jenny Foster for her professionalism, true caring nature and the ability to communicate effectively during the sell process.
Thank you... Read Full Review
Mohammadali khaleghy said about Dockside Property Services
Services : Letting( As a Owner )Date: 22nd Feb 2021
I would like to thank Ms Jenny Foster for her professionalism, true caring nature and the ability to communicate effectively during the sell process.
Thank you ?.
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Impressed with their quick ...
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5 Star Review
Tiffany
By : 'Naeem' Services : Letting( As a Tenant ) Rent PCM : £1083 Would you recommend ? : Yes Postcode : ME2
6 Nov 2020
People found this helpful0
I had to rent a property in Rochester at really short notice as my landlord had his place repossessed. The Dockside office found me and my wife a really great flat and handled all the paperwork really quickly. They made a stressful time in my families life, much easier to bear. Big thanks to all... Read Full Review
Naeem Anderson said about Dockside Property Services
Services : Letting( As a Tenant )Date: 6th Nov 2020
I had to rent a property in Rochester at really short notice as my landlord had his place repossessed. The Dockside office found me and my wife a really great flat and handled all the paperwork really quickly. They made a stressful time in my families life, much easier to bear. Big thanks to all the Dockside team.
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Helpful and ...
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Spencer
Tiffany
By : 'David' Services : Letting( As a Owner ) Rent PCM : £1300 Would you recommend ? : Yes Postcode : ME1
18 Oct 2020
People found this helpful0
The Dockside Property Services team have been very helpful when letting out my home, following my move to France. The new tenant has been excellent and the whole process has been seamless. 5 out of 5 for service and... Read Full Review
Services : Letting( As a Owner )Date: 17th Oct 2020
The Dockside Property Services team have been very helpful when letting out my home, following my move to France. The new tenant has been excellent and the whole process has been seamless. 5 out of 5 for service and help.
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We have found Jennifer and ...
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5 Star Review
By : 'Nigel' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : ME1
29 Sept 2019
People found this helpful1
We have found Jennifer and the team at Dockside to be friendly but highly professional. They have a good knowledge of the market and acted quickly in marketing our property. Communication was good and we found a new tenant quickly and without fuss. Would happily recommend and will use... Read Full Review
Nigel Phipps said about Dockside Property Services
Services : Letting( As a Owner )Date: 28th Sep 2019
We have found Jennifer and the team at Dockside to be friendly but highly professional. They have a good knowledge of the market and acted quickly in marketing our property. Communication was good and we found a new tenant quickly and without fuss. Would happily recommend and will use again.
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Excellent ...
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5 Star Review
Adam
By : 'Anthony' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : ME1
27 Mar 2019
People found this helpful1
The team at dockside have been excellent with helping me with my first time renting would definitely use them again, very helpful and provide a excellent... Read Full Review
Services : Letting( As a Tenant )Date: 27th Mar 2019
The team at dockside have been excellent with helping me with my first time renting would definitely use them again, very helpful and provide a excellent service
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Valuation and ...
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By : 'Mr' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : ME1
30 Oct 2018
People found this helpful0
I contacted Dockside for a valuation on my flat and was impressed by the quick and friendly service. The whole thing took a few days from start to finish. I was then contacted after the viewing (by phone and email) and received sound advice regarding the duration of my lease and other... Read Full Review
Comments on Agent Fees
Think their fees are standard, most are charging around 1.5%
Services : Letting( As a Owner )Date: 30th Oct 2018
I contacted Dockside for a valuation on my flat and was impressed by the quick and friendly service. The whole thing took a few days from start to finish. I was then contacted after the viewing (by phone and email) and received sound advice regarding the duration of my lease and other considerations I had not thought of.
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5 Star Review
Alice
By : 'Denise' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : ME5
9 Oct 2018
People found this helpful0
As a landlord, I would highly recommend Dockside Property Services, given the very professional and knowledgeable service that I have consistently received from Alice Shannon.
Alice has made a significant contribution towards the management of my property and has always been available to... Read Full Review
Comments on Agent Fees
The Agents fees that are charged by Dockside are extremely reasonable given the professional, efficient and knowledgeable service they provide.
Services : Letting( As a Owner )Date: 8th Oct 2018
As a landlord, I would highly recommend Dockside Property Services, given the very professional and knowledgeable service that I have consistently received from Alice Shannon.
Alice has made a significant contribution towards the management of my property and has always been available to effectively address all my property / tenant related requirements.
Thanks specifically to Alice and Dockside, the Management of my Property is noticeable much more efficient and as a Landlord that has made a significantly, positive difference to me.
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Alice
By : 'Amy' Services : Letting( As a Tenant ) Rent PCM : £850 Would you recommend ? : Yes Postcode : ME7
23 Aug 2018
People found this helpful0
So promt with everything. Really bent over backwards to help me get into the property I had my eye on. Made everything so easy. Helpful and friendly. Both Alice and Adam provided amazing customer service. Highly recommend. Thank... Read Full Review
Services : Letting( As a Tenant )Date: 22nd Aug 2018
So promt with everything. Really bent over backwards to help me get into the property I had my eye on. Made everything so easy. Helpful and friendly. Both Alice and Adam provided amazing customer service. Highly recommend. Thank you!
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Adam
By : 'Marc' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : ME4
27 Jul 2018
People found this helpful0
Adam impressed me with the manner in which he handles our requests and maintenance with the house.
There are always going to be communication issues between landlord and tenant when going through a third party but Adam manages to keep on top.
Over all a great help and would refer others to Adam... Read Full Review
Services : Letting( As a Tenant )Date: 26th Jul 2018
Adam impressed me with the manner in which he handles our requests and maintenance with the house.
There are always going to be communication issues between landlord and tenant when going through a third party but Adam manages to keep on top.
Over all a great help and would refer others to Adam in the future.
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ADAM ...
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Adam
By : 'shakeel' Services : Letting( Property Management ) Would you recommend ? : Yes Postcode : ME4
26 Jul 2018
People found this helpful0
I have found Adam to be very professional and helpful when it comes to managing my property . He has a can do attitude and goes out his way to solve any issues with the flat or the tenant... Read Full Review
Comments on Agent Fees
considering the problems I have had with the property the agents fees are acceptable but not the tenancy renewal fees which I found excessive but to be fair that was before Adam joined the team.
I have found Adam to be very professional and helpful when it comes to managing my property . He has a can do attitude and goes out his way to solve any issues with the flat or the tenant .
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Very helpful at end of ...
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Adam
By : 'GillinghamTenant' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : ME44
26 Jul 2018
People found this helpful0
Adam was excellent at listening to our concerns and negotiating the return of our deposit. We were very pleased with the... Read Full Review
GillinghamTenant said about Dockside Property Services
Services : Letting( As a Tenant )Date: 25th Jul 2018
Adam was excellent at listening to our concerns and negotiating the return of our deposit. We were very pleased with the service.
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Great ...
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Alice
By : 'Cliff' Services : Letting( Property Management ) Would you recommend ? : Yes Postcode : ME1
11 May 2018
People found this helpful4
We have used this very fine Agency since 2011 we firstly investigated them and compared them to other agents in the Rochester area and decided to use them as our Managing and Rental Agents on 3 properties
They have been resourceful honest ,diligent and a delight to deal with , we do not live in... Read Full Review
Cliff and Jo Marwood said about Dockside Property Services
Services : Letting( Property Management )Date: 10th May 2018
We have used this very fine Agency since 2011 we firstly investigated them and compared them to other agents in the Rochester area and decided to use them as our Managing and Rental Agents on 3 properties They have been resourceful honest ,diligent and a delight to deal with , we do not live in the UK and it was very important to find a Company that had our interests at heart , They have always found very good tenants at the best possible return to us . If you are considering Agents in KENT go and meet them YOU WILL NOT LOOK ANY FURTHER. We would like to say publicly THANK YOU FOR YOUR VERY FINE SERVICE DOCKSIDE.
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Dockside sold my house. They ...
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5 Star Review
Spencer
By : 'KarStar' Services : Sales( As a Vendor ) Sold price : £255000 Would you recommend ? : Yes Postcode : ME2
5 Aug 2017
People found this helpful2
Dockside sold my house. They offered a friendly service and attended all viewings. Communication was good and I felt that I was dealt with like a person, not a... Read Full Review
Dockside sold my house. They offered a friendly service and attended all viewings. Communication was good and I felt that I was dealt with like a person, not a number.
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Being a client of Dockside ...
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By : 'Hamzeh' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : ME4
29 Jul 2017
People found this helpful2
Being a client of Dockside Property Services, I can't say enough about Jennifer's professionalism, true caring nature and proactive sales professional with extensive knowledge/connections. She brings all these qualities to the table for her clients. She will walk you through the entire process,... Read Full Review
Hamzeh Kourbeh said about Dockside Property Services
Services : Letting( As a Owner )Date: 28th Jul 2017
Being a client of Dockside Property Services, I can't say enough about Jennifer's professionalism, true caring nature and proactive sales professional with extensive knowledge/connections. She brings all these qualities to the table for her clients. She will walk you through the entire process, from securing a loan to finding a property to closing the deal. She has always come through with excellent and timely recommendations. I highly recommend Jennifer services for your real estate transaction at Dockside Property Services
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Despite the property that i ...
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1 Star Review
By : 'Discruntled' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : ME4
28 Jul 2017
People found this helpful0
Despite the property that i rented being very upmarket, the service i received during my tenancy of over three years was very... Read Full Review
Services : Letting( As a Tenant )Date: 27th Jul 2017
Despite the property that i rented being very upmarket, the service i received during my tenancy of over three years was very poor.
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 3/11/2016, 7:56:50 AM by allAgents
Awards won by Dockside Property Services, Medway ME1 1JA