50% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
33% lettings fee satisfaction
No company information
Latest Reviews
25th Oct 2023
reviewed by 'Lesley'
27th Mar 2023
reviewed by 'Lesley Hudson'
12th Oct 2022
reviewed by 'Petra'
25th Aug 2021
reviewed by 'Team'
23rd Nov 2017
reviewed by 'Louise'
12th Jul 2017
reviewed by 'Disappointed'
Opening Hours
Address
Crucible Sales & Lettings
11 Lound Side
Chapeltown,Sheffield
South Yorkshire
S35 2UQ
0114 245 9696
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50% | 100% | £281,250 | £281,250 |
| Lettings | 0% | 33% | £545 | £545 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 1 | 0 | 3 | 1 | 1 | 1 | 1 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Oct 25,2023
Oct 25,2023
0
people found
this helpful
this helpful
Absolutely terrible !!! No responses to emails half the time, and during storm Babet after heavy rain coming through one of our bedrooms, after reporting the damage and sending in photographs, absolutely no response 5 days later, still with continuous rain!! Absolutely diabolical!!!...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 27,2023
Mar 27,2023
0
people found
this helpful
this helpful
I have been dealing with Crucible Lettings for 9 years, and I have never been as disappointed from then til now. Their service is absolutely dire! I report things both via emails and in the Property Guide. Then find I have to chase things up constantly! ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 12,2022
Oct 12,2022
0
people found
this helpful
this helpful
I have been with Crucible agency as a buyer property. I am very greatful and thankful for all their work what they have done. Especially to Emma Broadhead. Emma is an amazing, she was always in touch with me, give me support, helped me a ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 25,2021
Aug 25,2021
1
people found
this helpful
this helpful
I have been letting through Crucible the past 7 years, and I have never been as disappointed. The property is in such a nice spot, the only reason we are still here. I am hugely disappointed in the service... Never no one answers the phone, I ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 23,2017
Nov 23,2017
0
people found
this helpful
this helpful
Having used Crucible in the past, I was more than satisfied with the service I received. Which is more than can be said for numerous other agents with a somewhat more unprofessional approach. The customer contact, advice and whole process was extremely smooth and I ...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Jul 12,2017
Jul 12,2017
5
people found
this helpful
this helpful
Awful agent, do not use them, I wish I had seen the other reviews before I did I wouldn't have. I agree 1p is too much to pay them, they tell lies, are rude, don't return calls, are amateur and unprofessional. Don't use them, if ...
read full review
read full review
Comment on agent fees
Indifferent, we didn't choose them because of the fees.
Was this helpful?
Yes
Yes
Jun 16,2017
Jun 16,2017
6
people found
this helpful
this helpful
An absolute amateur outfit from the bottom all the way to the top. Terrible customer service skills and unable to manage their vendors demands....
read full review
read full review
Comment on agent fees
Anything over a 1p is too much.
Was this helpful?
Yes
Yes
Apr 29,2015
Apr 29,2015
4
people found
this helpful
this helpful
We rented out our property for six months and received a grand total of ‚£58 in rent. Most of the money went to Crucible's own maintenance dept including ‚£400 for a plastic shower tray. Shame I didn't see their reviews sooner....
read full review
read full review
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
