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Newcastle Upon Tyne, Newcastle upon Tyne NE2
1/5, 2 Reviews
0% Recommended
0% letting valuation accuracy
0% letting fee satisfaction
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Mother of Student
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 0% | £0 | £0 |
Address
Countrywide Residential Lettings
121 St GEorge Terrace, Newcastle upon Tyne, Tyne and Wear
NE2 2DN
01912 818 560
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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I received an email on ...
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1 Star Review
By : 'T'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : NE20
13 Apr 2017
People found this helpful3
I received an email on holiday stating that since they had not received any indication that I was choosing to stay in the property & my tenancy was coming to an end, they were serving a final notice. This was in August, I had signed & paid for a further 12 month contract to be drawn up in... Read Full Review
Comments on Agent Fees
Waste of money.
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T said about Countrywide Residential Lettings
Services : Letting( As a Tenant )Date: 12th Apr 2017
I received an email on holiday stating that since they had not received any indication that I was choosing to stay in the property & my tenancy was coming to an end, they were serving a final notice. This was in August, I had signed & paid for a further 12 month contract to be drawn up in April. No information was passed to me that the landlord hadn't signed it & I was now on a rolling monthly contract. It was very distressing to find that I had to find somewhere else to live, pack up & leave when I thought there was a chance that I might actually buy the property. Unprofessional, uninterested, unorganised & undeserving of my time to write a negative review so please don't use this company.
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My son has spent 10 years in ...
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1 Star Review
Vanessa
Andrea
By : 'Mother'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : NE2
4 Nov 2016
People found this helpful2
My son has spent 10 years in Newcastle. He vacated his flat on 6th August 2016 and at the beginning of November had still not received his allocated DPS, despite having e-mails stating there was no issue in sending it to him from Vanessa dated 22nd September. He received an e-mail later on in... Read Full Review
Comments on Agent Fees
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Comments (0)Was this helpful?:
Mother of Student said about Countrywide Residential Lettings
Services : Letting( As a Tenant )Date: 4th Nov 2016
My son has spent 10 years in Newcastle. He vacated his flat on 6th August 2016 and at the beginning of November had still not received his allocated DPS, despite having e-mails stating there was no issue in sending it to him from Vanessa dated 22nd September. He received an e-mail later on in September stating it had been banked into the Landlords account. Obviously not his issue and with a company that specialised with rentals, rather incredible that they can not find money to rectify their mistake to with hold professional dignity! He continued to e-mail and phone, receiving little response to his e-mails. This added to the frustration as he lived in Australia, and after several phone calls to UK to try and retrieve what was his, the money came in stages but to date not complete. This service was unprofessional, frustrating and timely.In view of other comments on the company it appears this is not a first. Alison Pratt the CEO needs to be informed of this substandard service. Newcastle and Durham students who are looking at leaving home for the first time need to be made aware of this issue. This service will be fed back to the Vice Chancellor of Durham whom my son has been requested to contact regards his stay as a student in this area
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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