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Northfield, London W13
4.6/5, 16 Reviews
81% Recommended
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Address
Colin Bibra
204 Northfield Avenue, London, Greater London
W13 9SJ
020 8567 0077
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Latest Properties
Colin Bibra Branches (View All 3)
A professional letting ...
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5 Star Review
Simon
By : 'Mark'
Services : Letting( As a Owner )
Rent PCM : £1600
Would you recommend ? : Yes
Postcode : W5
30 Apr 2024
People found this helpful0
Simon and his colleagues at Colin Bibra are professional and helpful always addressing the tenants needs and mine in an appropriate way. I would always return to Colin Bibra as a result. Highly recommended. Thank... Read Full Review
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Mark James said about Colin Bibra
Services : Letting( As a Owner )Date: 29th Apr 2024
Simon and his colleagues at Colin Bibra are professional and helpful always addressing the tenants needs and mine in an appropriate way. I would always return to Colin Bibra as a result. Highly recommended. Thank you.
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Great service, excellent ...
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5 Star Review
Simon
By : 'Jasen'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : TW2
23 Mar 2024
People found this helpful0
Great service, excellent communication, will most defenitly recomment Simon for your rental... Read Full Review
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Jasen De Roos said about Colin Bibra
Services : Letting( As a Tenant )Date: 23rd Mar 2024
Great service, excellent communication, will most defenitly recomment Simon for your rental requirements
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We had an amazing experience ...
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5 Star Review
Simon
By : 'Siyad'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : TW8
1 Mar 2024
People found this helpful0
We had an amazing experience with this agent. Quick service & very trustworthy. Specifically Simon was very professional and guided us through the process. He was very patient as we asked him a lot of questions never rushed us and made the whole process very smooth. I felt like he was... Read Full Review
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Siyad said about Colin Bibra
Services : Letting( As a Tenant )Date: 1st Mar 2024
We had an amazing experience with this agent. Quick service & very trustworthy. Specifically Simon was very professional and guided us through the process. He was very patient as we asked him a lot of questions never rushed us and made the whole process very smooth. I felt like he was honest.
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This review is about Simon at ...
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4 Star Review
Simon
By : 'Peter'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SW15
21 Aug 2023
People found this helpful0
This review is about Simon at Colin Bibra, I had some challenges with my Letting. Simon does not shy away from the tough, unpleasant but necessary conversations. He showed up in a positive and calm attitude, this ended up being the difference in my continuing with the letting... Read Full Review
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Peter O. said about Colin Bibra
Services : Letting( As a Tenant )Date: 21st Aug 2023
This review is about Simon at Colin Bibra, I had some challenges with my Letting. Simon does not shy away from the tough, unpleasant but necessary conversations. He showed up in a positive and calm attitude, this ended up being the difference in my continuing with the letting agreement.
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They are terrible! I ...
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1 Star Review
By : 'Lisa'
Services : Letting( Property Management )
Would you recommend ? : No
Postcode : W3
24 Jul 2023
People found this helpful1
They are terrible! I complained no response, they cannot even follow their own complaints procedure, which is also severely lacking being open and transparent and implemented without conflict of interest and proper procedures. They did not even respond to a solicitors letter. The management... Read Full Review
Comments on Agent Fees
Terrible agents!
Comments (0)They are terrible!
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Lisa said about Colin Bibra
Services : Letting( Property Management )Date: 23rd Jul 2023
They are terrible!
I complained no response, they cannot even follow their own complaints procedure, which is also severely lacking being open and transparent and implemented without conflict of interest and proper procedures.
They did not even respond to a solicitors letter.
The management service is all about minimal work for them by implementing majority vote which should not always be used as this means it is open for abuse, oppression and prejudice for the financial benefit of others. Which is the case for me.
Terrible terrible terrible! Stay away!
In my opinion they are unlawful and are oppressive in their actions.
They do not act in the best interest of the block and in fact are divisive in their approach, rather than bringing freeholders together to work for the benefit of the block.
They have moved office to Gunnersbury, Acton
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Arlington Park Mansions ...
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4 Star Review
Michael
By : 'APM'
Services : Letting( Property Management )
Would you recommend ? : No
Postcode : W4
6 Apr 2023
People found this helpful0
Our account is managed by Michael, during the about 7 years that Colin Bibra has managed Arlington Park Mansions. In this period Michael has ably supported the Board in day to day business and also major project... Read Full Review
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APM Ltd said about Colin Bibra
Services : Letting( Property Management )Date: 5th Apr 2023
Our account is managed by Michael, during the about 7 years that Colin Bibra has managed Arlington Park Mansions. In this period Michael has ably supported the Board in day to day business and also major project works.
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Very Professional , Have had ...
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5 Star Review
Sara
By : 'Fire'
Services : Surveying
Would you recommend ? : Yes
Postcode : E10
15 Mar 2023
People found this helpful0
Very Professional , Have had the pleasure working alongside Colin Bibra for sometime now. Sara has been amazing and very helpful... Read Full Review
Comments (0)Very Professional , Have had the pleasure working alongside Colin Bibra for sometime now.
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Fire Door London said about Colin Bibra
Services : Surveying( )Date: 15th Mar 2023
Very Professional , Have had the pleasure working alongside Colin Bibra for sometime now.
Sara has been amazing and very helpful throughout
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I am working for Polyteck ...
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5 Star Review
Wallace
Aleksandra
By : 'Svetoslav'
Services : Letting( Admin )
Would you recommend ? : Yes
Postcode : W5
8 Mar 2023
People found this helpful0
I am working for Polyteck Building Services LTD, electrical department. Wallace Lo and Aleksandra Szewczyk have been very helpful and responsive throughout our communications regarding reports, quotations and bookings for a number of... Read Full Review
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Svetoslav Prodanov said about Colin Bibra
Services : Letting( Admin )Date: 8th Mar 2023
I am working for Polyteck Building Services LTD, electrical department. Wallace Lo and Aleksandra Szewczyk have been very helpful and responsive throughout our communications regarding reports, quotations and bookings for a number of properties.
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We have dealt with Colin ...
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5 Star Review
Wallace
By : 'Bickley'
Services : Letting( Admin )
Would you recommend ? : Yes
Postcode : SM6
8 Mar 2023
People found this helpful0
We have dealt with Colin Bibra for a number of years and found them to be very friendly and efficient, plus they are prompt in dealing with various matters for our mutual clients in order to continue the smooth running of business between both our... Read Full Review
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Bickley Insurance Services Ltd said about Colin Bibra
Services : Letting( Admin )Date: 8th Mar 2023
We have dealt with Colin Bibra for a number of years and found them to be very friendly and efficient, plus they are prompt in dealing with various matters for our mutual clients in order to continue the smooth running of business between both our companies.
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Sara is a First Class ...
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5 Star Review
Sara
By : 'michael'
Services : Property Management
Would you recommend ? : Yes
Postcode : HA3
8 Mar 2023
People found this helpful0
Sara is a First Class Property Manager always very helpful and always responds very quickly to any problems. I would highly recommend... Read Full Review
Comments (0)Sara is a First Class Property Manager always very helpful and always responds very quickly to any problems.
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michael scanlon said about Colin Bibra
Services : Property Management( )Date: 8th Mar 2023
Sara is a First Class Property Manager always very helpful and always responds very quickly to any problems.
I would highly recommend Sara.
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Excellent service, Sidney ...
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5 Star Review
Sidney
By : 'Daniel'
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : HA8
7 Mar 2023
People found this helpful0
Excellent service, Sidney Hester is a very good property manager, we have always had a good service when dealing with... Read Full Review
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Daniel James Frizzell said about Colin Bibra
Services : Letting( Property Management )Date: 7th Mar 2023
Excellent service, Sidney Hester is a very good property manager, we have always had a good service when dealing with Sidney
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I would highly recommend ...
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5 Star Review
Aleksandra
Wallace
By : 'Gosia'
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : W5
7 Mar 2023
People found this helpful0
I would highly recommend Wallace Lo and Aleksandra Szewczyk. The team is very friendly and always helpful. There is a very good communication with both of them and all enquiries are answers promptly. Keep up the good... Read Full Review
Comments (0)I would highly recommend Wallace Lo and Aleksandra Szewczyk.
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Gosia said about Colin Bibra
Services : Letting( Property Management )Date: 7th Mar 2023
I would highly recommend Wallace Lo and Aleksandra Szewczyk.
The team is very friendly and always helpful. There is a very good communication with both of them and all enquiries are answers promptly.
Keep up the good work!
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A great ...
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5 Star Review
Sidney
By : 'Hugo'
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : W15
7 Mar 2023
People found this helpful0
A great team! we liaised with Sidney and everything went quite smoothly. All our inquires were handled swiftly. The communication was at a really high level. They got all of the bits that we needed and we got everything sorted in... Read Full Review
Comments (0)A great team! we liaised with Sidney and everything went quite smoothly.
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Hugo Demass said about Colin Bibra
Services : Letting( Property Management )Date: 7th Mar 2023
A great team! we liaised with Sidney and everything went quite smoothly.
All our inquires were handled swiftly. The communication was at a really high level. They got all of the bits that we needed and we got everything sorted in time.
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Much for attentive and ...
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5 Star Review
By : 'Asim'
Services : Property Management
Would you recommend ? : Yes
Postcode : W13
7 Mar 2023
People found this helpful0
Much for attentive and responsive. Good to work with and there when you need them. Very Good! Keep up the good... Read Full Review
Comments (0)Much for attentive and responsive.
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Asim said about Colin Bibra
Services : Property Management( )Date: 7th Mar 2023
Much for attentive and responsive.
Good to work with and there when you need them.
Very Good!
Keep up the good work.
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Great overall service, quick ...
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5 Star Review
By : 'Micken'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : W12
6 Mar 2023
People found this helpful0
Great overall service, quick replies, and always picks up the phone and explained everything required throughly. Would highly recommend using this estate... Read Full Review
Comments (0)Great overall service, quick replies, and always picks up the phone and explained everything required throughly.
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Micken said about Colin Bibra
Services : Letting( As a Tenant )Date: 6th Mar 2023
Great overall service, quick replies, and always picks up the phone and explained everything required throughly.
Would highly recommend using this estate agent.
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Great overall service, quick ...
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5 Star Review
By : 'Micken'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : W12
6 Mar 2023
People found this helpful0
Great overall service, quick replies, and always picks up the phone and explained everything required throughly. Would highly recommend using this estate... Read Full Review
Comments (0)Great overall service, quick replies, and always picks up the phone and explained everything required throughly.
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Micken said about Colin Bibra
Services : Letting( As a Tenant )Date: 6th Mar 2023
Great overall service, quick replies, and always picks up the phone and explained everything required throughly.
Would highly recommend using this estate agent.
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Colin Bibra Estate Agents Limited – Complaints Handling Procedure
Our complaints policy
We are committed to providing a high-quality service to all our clients. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.
If you have a complaint, please let us know the details in writing, either by letter or email.
What will happen next?
1. We will acknowledge receipt of your complaint by letter or email within three working days of receiving it, enclosing a copy of this procedure.
2. We will then investigate your complaint. This will normally involve passing your complaint to the manager of the relevant department (sales, lettings, property management or estate management), who will review the matter and speak to the member\/members of staff involved.
3. Within fifteen working days of your complaint being sent, we will send you a detailed written reply to your complaint, including suggestions for resolving the matter.
4. If you do not feel your complaint has been resolved, we will then invite you to a meeting during working hours to discuss and resolve your complaint. The meeting will take place within fifteen working days of us becoming aware of your dissatisfaction, subject to your availability.
5. Within five working days of the meeting, we will write to you to confirm what took place and any solutions we have agreed with you.
6. If you do not want a meeting or it is not possible, we will arrange for a director of the company to review the decision.
7. We will write to you within 10 working days of receiving your request for a review, confirming our final position on your complaint and explaining our reasons.
8. If you are still not satisfied after the last stage of the in-house complaint procedure (or more than 8 weeks has elapsed since the complaint was first made) then you can take the matter up with The Property Ombudsman: (or your chosen approved scheme) without charge”. You can contact The Property Ombudsman by:
Post: Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP
Telephone: 01722 333306
Email: admin@tpos.co.uk
Website: https:\/\/www.tpos.co.uk\/
Last updated at 1/20/2020, 3:26:32 AM by allAgents
