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The UK's Largest Customer Review Website for the Property Industry
1/5, 1 Reviews
0% Recommended
0% letting valuation accuracy
0% letting fee satisfaction
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Letting | 0% | 0% | £460 | £460 |
Chase Evans
5 Harbour Exchange, Harbour Exchange Square, London, Greater London
E14 9GE
020 7510 8430
By : 'Barney'
Services : Letting( As a Tenant )
Rent PCM : £460
Would you recommend ? : No
Postcode : SE16
Erol Hussein was an absolute nightmare to deal with. I have never known one to be so unresponsive to emails or phone calls. It would take well over a few days for him to reply, sometimes even weeks. When we would call, his secretary would often say that he was unavailable and that he would call... Read Full Review
I think one MAJOR thing Erol could have done to improve is be more available to his clients. I understand that it is possible he simply just has too much to do. If this is the case, hire another Contract Renewal Agent to help him out because this standard is unacceptable.
As mentioned above, we were charged for contract modification but the contract was never modified.
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.