Castles have been local property experts in North and East London, Enfield and Essex, for over 38 years now. How time flies - We love what we do and use all of our knowledge, and experience, to help people move.show more
Castles have been local property experts in North and East London, Enfield and Essex, for over 38 years now. How time flies - We love what we do and use all of our knowledge, and experience, to help people move.
Sandro was fantastic! He was so proactive and made himself available whenever he could to get sale over the line. The advice he also offered me was commercial and pragmatic, saving me so much time. His communication between the two parties was also very good. ... read full review
“When I first took the plunge to sell my prope......”
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5 Star Review
Nov 04,2023
Ashli
Franco
By:
'Nurul'
Nov 04,2023
Branch: Enfield, 243\/245 Hertford Road
Services: Sales (as a Vendor)
Sold price: £525000 Would you recommend?: Yes
Postcode: EN3
Branch: Enfield, 243\/245 Hertford Road
Sales (as a Vendor)
Sold price: £525000 Postcode: EN3
0people found this helpful
When I first took the plunge to sell my property and buy a new one (both with Castles in Enfield branch), I was quite nervous and worried as I was entering into an unknown territory – i.e. out of my usual comfort zone.
However, I ... read full review
“I recently sold my property in Wood Green. I......”
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5 Star Review
Jun 02,2023
Sergio
By:
'Barbara'
Jun 02,2023
Branch: London, 78 Green Lanes
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: N22
Branch: London, 78 Green Lanes
Sales (as a Vendor)
Postcode: N22
0people found this helpful
I recently sold my property in Wood Green. I was dealing with Sergio who did a fantastic job. He kept me informed and up-to-date throughout the entire process and helped move things along. No matter how busy he was, he made himself available to take ... read full review
I approached Nof Tona at Castles after a proposed sale fell through at the last minute with another firm of local estate agents. The difference in the level of service was immediately noticeable and this gave me confidence that the property would be sold despite ... read full review
Branch: Enfield, 243\/245 Hertford Road
Services: I bought a new property
Would you recommend?: Yes
Postcode: EN3
Branch: Enfield, 243\/245 Hertford Road
I bought a new property
Postcode: EN3
0people found this helpful
Ashli promptness, knowledge of the market, strategic mindset, kindness, good energy made a potentially chaotic purchase process simple. Ashli & Stephen were always available to provide me with the information that I needed (or didn't need, but needed for the sake of my sanity) – every decision ... read full review
“Franco and Stephen and the whole team were al......”
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5 Star Review
Dec 20,2022
Franco
Stephen
By:
'Mr L simmonds'
Dec 20,2022
Branch: Enfield, 243\/245 Hertford Road
Services: Sales (as a Vendor)
Sold price: £470000 Would you recommend?: Yes
Postcode: EN3
Branch: Enfield, 243\/245 Hertford Road
Sales (as a Vendor)
Sold price: £470000 Postcode: EN3
0people found this helpful
Franco and Stephen and the whole team were all very helpful all the way through the sale and kept me informed throughout selling process
I would happily recommend or use Castles again... read full review
We cannot recommend Castles (Hackney) enough. The support we received from the team was simply outstanding.
Due to issues with our buyer’s solicitor a lot of things went wrong and the whole exchange and completion process turned into an absolute nightmare. Ela Yildiz, who ... read full review
Branch: London, 44 Lower Clapton Road
Services: Sales (as a Buyer)
Sold price: £367000 Would you recommend?: Yes
Postcode: E5
Branch: London, 44 Lower Clapton Road
Sales (as a Buyer)
Sold price: £367000 Postcode: E5
0people found this helpful
As a first time buyer, I was pretty anxious about the buying process, I was very lucky that Ela and the team really did the best they could to guide me through the process, and being super responsive most of the time, thanks for going ... read full review
Castles Estates in Edmonton were a real Godsent to us. We were looking for a new flat for my mother and had been struggling to find an agency who wouldn't discriminate blankly against benefits. Victoria was professional, respectful and helpful from the start and with ... read full review
I wasn’t using castles directly, but they were the agent at the bottom of our chain. I got in touch with them as there were a few issues and Ela was so helpful and even though I wasn’t her client she helped me ... read full review
“Excellent service from start to finish. Every......”
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5 Star Review
Sep 13,2022
Stephen
Ashley
By:
'Jacky'
Sep 13,2022
Branch: Enfield, 243\/245 Hertford Road
Services: Sales (as a Vendor)
Sold price: £795000 Would you recommend?: Yes
Postcode: EN2
Branch: Enfield, 243\/245 Hertford Road
Sales (as a Vendor)
Sold price: £795000 Postcode: EN2
0people found this helpful
Excellent service from start to finish. Everything went smoothly and nothing was too much trouble. Thank you to Stephen, Franco & Ashli for all their help & advice.... read full review
The whole team were very helpful and it was easy to contact them. They helped me with completing forms and getting in touch with my solicitor.
I would recommend them to anyone buying or selling a house... read full review
“This retirement flat was a good little proper......”
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5 Star Review
Jun 09,2022
Ashley
Franco
By:
'David'
Jun 09,2022
Branch: Enfield, 243\/245 Hertford Road
Services: Sales (as a Vendor)
Sold price: £135000 Would you recommend?: Yes
Postcode: EN3
Branch: Enfield, 243\/245 Hertford Road
Sales (as a Vendor)
Sold price: £135000 Postcode: EN3
0people found this helpful
This retirement flat was a good little property but by definition, of limited appeal. Castles procured a steady flow of viewings and found a suitable buyer. They gave feedback on viewings which was helpful and it was obvious they were proactive. Once the buyer was ... read full review
“A highly professional, understanding and practically-minded service...”
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5 Star Review
May 31,2022
Ela
David
By:
'C/o Charlie McNelly'
May 31,2022
Branch: London, 44 Lower Clapton Road
Services: I bought a new property
Would you recommend?: Yes
Postcode: E5
Branch: London, 44 Lower Clapton Road
I bought a new property
Postcode: E5
0people found this helpful
This was my first experience of agents as a buyer, and it was a very very positive one. Ela was fantastic, super responsive to my questions and concerns, and bringing in David for support and advice when required. A highly professional, understanding and practically-minded service. ... read full review
I recently instructed Castles (the Hertford Road, Edmonton branch) to let out my apartment. Alex and his team were super friendly, efficient and professional, leading me through the whole process and finding a tenant at what was a stressful time for me. All enquiries were ... read full review
Excellent service! I can't thank Oliver and Portia enough for their expertise, kindness and support from start to end! Thank you!
They were very professional, thorough and understanding throughout the whole process. We've privately rented for 7 years yet this has been the best service we've ... read full review
Everyone I met at castles, Hertford Rd Edmonton was fantastic, their readiness to help if there’s a problem and never shy away from any situation. They always welcome me with open arms and that made me feel welcome. Their inter-personal services are second to ... read full review
“Josh and David were really fantastic during t......”
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5 Star Review
Apr 29,2022
Josh
David
By:
'Jonathan'
Apr 29,2022
Branch: London, 44 Lower Clapton Road
Services: Sales (as a Vendor)
Sold price: £481000 Would you recommend?: Yes
Postcode: E5
Branch: London, 44 Lower Clapton Road
Sales (as a Vendor)
Sold price: £481000 Postcode: E5
0people found this helpful
Josh and David were really fantastic during the sale process. We had a frustrating time with both sets of solicitors, but having Josh pushing them tactfully was a huge help.
Really appreciate the tailored service and care that Josh and David gave. First class service.... read full review
I recently rented a flat with Castles. The conduct was professional, friendly, fair and respectful. I always received prompt replies regarding my rental issues and all were taken care immediately. This is an agency i would want to rent or buy again in future!
Special ... read full review
I recently rented a flat with Castles using the Edmonton branch and my family have had a long connection using them as an agency. Right from the first meeting with Alex to discuss renting my property, the conduct was very professional and continued so throughout ... read full review
A1 service from start to finish.
I had 4 estate agents come to give valuations, Stephen stood out from the rest right from the start. He was punctual, had done his research, was knowledgeable and professional, without being pushy.
Castles kept us up to date every ... read full review
From start to finish of the house purchase Frank (Franco Tona) was an absolute pleasure to communicate with. He was professional, efficient and friendly throughout the process. He always kept us in the loop with every development. Frank chased all parties where needed to get ... read full review
“I thought the sale of the house was going to ......”
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5 Star Review
Jan 25,2022
Nof
By:
'Jim'
Jan 25,2022
Branch: Enfield, 243\/245 Hertford Road
Services: Sales (as a Vendor)
Sold price: £265000 Would you recommend?: Yes
Postcode: EN3
Branch: Enfield, 243\/245 Hertford Road
Sales (as a Vendor)
Sold price: £265000 Postcode: EN3
0people found this helpful
I thought the sale of the house was going to be a headache until I was introduced to Nof. He took complete control of the sale. Having experienced his knowledge, energy and enthusiasm at the first meeting I thought this guy is too good to ... read full review
I’ve dealt with many estate agents over the years, however Castles (Hertford Road) stand out from the rest, and in particular both Ashli and Stephen who were always responsive, supportive, and able to advise on complex situations with a calm and personable approach. Without ... read full review
Branch: London, 438 Hertford Road
Services: Sales (as a Vendor)
Sold price: £370000 Would you recommend?: Yes
Postcode: N9
Branch: London, 438 Hertford Road
Sales (as a Vendor)
Sold price: £370000 Postcode: N9
1people found this helpful
Very impressed with the service I received
Efficient but low key
Staff were very helpful and understanding - especially Stuart
Would certainly use again and recommend to friends.... read full review
I've been using Castles for years, I bought a flat through them and a few years later rented it out with Castles managing it for me. I was abroad for some of this period, and at all times Castles have managed the whole process with ... read full review
I cannot thank Castles enough. They helped and guided me through the process of selling. They listened and provided suggestions towards the valuation that was realistic and achievable. Throughout the sale, nothing was too much trouble for Stephen and Frank and any questions I had ... read full review
Since getting into direct contact with Alex at Castles, he's been fantastic & professional. No question was a silly question and he had and continued to help.
I did have an issue with another agent but when I spoke to Alex he resolved this and ensured ... read full review
“Great service throughout the whole process. W......”
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5 Star Review
Oct 07,2021
Stephen
Franco
By:
'Gio'
Oct 07,2021
Branch: Enfield, 243\/245 Hertford Road
Services: Sales (as a Vendor)
Sold price: £300000 Would you recommend?: Yes
Postcode: EN3
Branch: Enfield, 243\/245 Hertford Road
Sales (as a Vendor)
Sold price: £300000 Postcode: EN3
0people found this helpful
Great service throughout the whole process. Would recommend Castles to anyone looking to sell their home.
The process to arrange viewings was extremely quick and contacting Stephen or Franco was quick. Both staff members polite, friendly, explained anything I needed help with.... read full review
* Deposits - a maximum deposit of 5 week’s rent for annual rent below £50,000, or 6 week’s rent for annual rental of £50,000 and above
* Payments for a Variation or Change to a tenancy agreement - £50 inclusive of VAT
* Payments associated with early termination of a tenancy – capped at the landlord’s loss or the agent’s reasonably incurred costs
* Utilities, communication services ( e.g. telephone, broadband) TV licence, council tax
* Interest payments for the late payment of rent – can be charged up to 3% over the Bank of England base rate
* Reasonable costs for the replacement f lost keys or other security devices.
Last updated at 05/06/2019, 12:52 PM by David Edgar
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 9:32 AM 22/03/2018 by allAgents
Awards won by Castles Estate Agents (London)
Regional Awards won by Castles Estate Agents (London)