The UK's Largest Customer Review Website for the Property Industry
Winchester, SO23
3.8/5, 6 Reviews
33% Recommended
0% sales valuation accuracy
0% letting valuation accuracy
0% sales fee satisfaction
0% letting fee satisfaction
Established in 1855 with 38 offices across the country including 13 in central London, our expert sales, lettings and new homes teams are best placed to advise sellers, buyers, landlords, tenants and developers on all their property requirements.
Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 0% | £0 | £0 |
| Lettings | 0% | 0% | £1,195 | £1,195 |
Address
Carter Jonas
9-10 Jewry Street, Winchester, Hampshire
SO23 8RZ
01962 842742
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Carter Jonas Branches (View All 24)
A great experience all ...
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5 Star Review
By : 'Emma'
Services : 2
Sold price : £6000
Would you recommend ? : Yes
Postcode : SO23
1 Jun 2025
People found this helpful
We had a fabulous experience with Carter Jonas who helped us secure our dream rental. They were extremely knowledgeable and responsive. Would... Read Full Review
Comments (0)
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Emma Hendrie said about Carter Jonas
Services : 2Date: 1st Jun 2025
We had a fabulous experience with Carter Jonas who helped us secure our dream rental. They were extremely knowledgeable and responsive. Would recommend
The UK's Largest Customer Review Website for the Property Industry
Excellent ...
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5 Star Review
By : 'John'
Services : 1
Would you recommend ? : Yes
Postcode : SO22
30 May 2025
People found this helpful
Our family have used Cartier Jonas over ten years to market our property and find tenants. We have always had exemplary service and excellent advice covering all the legal aspects of tenancy and property... Read Full Review
Comments (0)Our family have used Cartier Jonas over ten years to market our property and find tenants.
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John C said about Carter Jonas
Services : 1Date: 30th May 2025
Our family have used Cartier Jonas over ten years to market our property and find tenants.
We have always had exemplary service and excellent advice covering all the legal aspects of tenancy and property law
The UK's Largest Customer Review Website for the Property Industry
Great ...
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5 Star Review
By : 'Keara'
Services : 2
Sold price : £1400
Would you recommend ? : Yes
Postcode : SO21
30 May 2025
People found this helpful
We have just started renting a property through Carter Jonas. Communication through the whole process has been fantastic. Our assigned agent Tessa has been very helpful, but also informed us when she was not in and ensure her colleagues were up to speed on everything. Great service, thank... Read Full Review
Comments (0)We have just started renting a property through Carter Jonas.
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Keara said about Carter Jonas
Services : 2Date: 30th May 2025
We have just started renting a property through Carter Jonas.
Communication through the whole process has been fantastic.
Our assigned agent Tessa has been very helpful, but also informed us when she was not in and ensure her colleagues were up to speed on everything.
Great service, thank you.
The UK's Largest Customer Review Website for the Property Industry
Enquired and then viewed a ...
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1 Star Review
Zaza
By : 'Anon'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : SP5
26 Mar 2024
People found this helpful2
Enquired and then viewed a property available for a six month let. The fair amount offered was actually suggested by the agent and when put forward to the landlord (the Church of England apparently) I was told by the same agent (Zaza Oswald) that unequivocally no offers lower than asking would be... Read Full Review
Comments (0)Was this helpful?:
Anon said about Carter Jonas
Services : Letting( As a Prospective Landlord/Tenant )Date: 26th Mar 2024
Enquired and then viewed a property available for a six month let. The fair amount offered was actually suggested by the agent and when put forward to the landlord (the Church of England apparently) I was told by the same agent (Zaza Oswald) that unequivocally no offers lower than asking would be accepted on the property. About a month later I happened to see it reduced to the amount I offered and it is still not rented. Usually and based on what I was told by the agent I would be questioning the landlord; however, having had another run in with this same agent who also put up huge obstacles and prevented the renting of another property I suspect this is down to appalling agent conduct instead. This review is as much a warning to potential tenants as it is to landlords - they are turning ideal tenants away and leaving properties sat unrented for months.
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The team at Carter Jonas in ...
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5 Star Review
Tessa
Zaza
By : 'David'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SO22
10 Jul 2020
People found this helpful0
The team at Carter Jonas in Winchester were excellent in their professional approach, identifying suitable properties and providing great guidance. In particular Tessa and Zaza were proactive and extremely helpful ensuring details were sorted and contracts exchanged in a short timescale. Highly... Read Full Review
Comments (0)Was this helpful?:
David Abraham said about Carter Jonas
Services : Letting( As a Tenant )Date: 9th Jul 2020
The team at Carter Jonas in Winchester were excellent in their professional approach, identifying suitable properties and providing great guidance. In particular Tessa and Zaza were proactive and extremely helpful ensuring details were sorted and contracts exchanged in a short timescale. Highly recommended.
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Recently rented a property ...
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2 Star Review
By : 'renter252'
Services : Letting( As a Tenant )
Rent PCM : £1195
Would you recommend ? : No
Postcode : SO23
23 Feb 2017
People found this helpful2
Recently rented a property with Carter Jonas in Winchester and really disappointed in the aftercare,as very rarely respond to issues with rental property had to wait 3 months for one repair.Only interested when initially starting the... Read Full Review
Comments on Agent Fees
Bad
Comments (0)Was this helpful?:
renter252 said about Carter Jonas
Services : Letting( As a Tenant )Date: 23rd Feb 2017
Recently rented a property with Carter Jonas in Winchester and really disappointed in the aftercare,as very rarely respond to issues with rental property had to wait 3 months for one repair.Only interested when initially starting the contract.
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
COMPLAINTS PROCEDURE
FOR MATTERS RELATING TO LETTINGS OR RESIDENTIAL SALES
Carter Jonas is committed to providing a professional service to all clients and customers and if something goes
wrong we need to know about it.
If you have a complaint that you have been unable to resolve satisfactorily with your local Carter Jonas office
please write to us giving as much detail as possible.
By email to complaints@carterjonas.co.uk
Or/
By post to Carter Jonas Compliance, 51 Northbrook Street, Newbury. RG18 9QT
We will always endeavour to deal with any complaint as quickly as possible however you should be aware that we
have up to eight weeks to consider the matter. If we have not resolved it within this time you may refer your
complaint to the Property Ombudsman, details below.
So that you know what to expect we have summarised the typical stages of reviewing a complaint.
Acknowledgement ? You will receive an acknowledgement that we have received your complaint
within 3 working days.
Investigation ? We will investigate the circumstances of your complaint and discuss with the
local Office where appropriate.
Findings ? We will provide a written summary of our findings within 15 working days of
sending you the acknowledgement letter.
Review ? If you wish to comment or request a further review you should contact us
again.
Final response ? We will then have 15 working days to complete our review at which time we
will send you a final written viewpoint on the matter.
If you are dissatisfied with this conclusion or any aspect of our handling of your complaint you may refer it to The
Property Ombudsman (TPOS) to request an independent review. Such a referral must be made within 12 months
of our final review letter.
You may write to The Property Ombudsman Ltd, Milford House, 43-45 Milford Street, Salisbury, Wiltshire. SP1 2BP
(www.tpos.co.uk). Our registration number with TPOS is R00346.
Last updated at 1/25/2018, 7:40:29 AM by allAgents
