Burghleys Estate Agents
4.8/5, 337 reviews
97% recommended
95% sales valuation accuracy
97% sales fee satisfaction
96% lettings valuation accuracy
97% lettings fee satisfaction
Burghleys are a totally independent Estate Agency located in Fortess Road bordering Kentish Town, Tufnell Park and Dartmouth Park with Archway, Holloway & Highgate all within close proximity. The Agency is owned and run by Howard Bloohn and Ashley Gendler, who collectively have in excess of 70 years agency experience in the ... show more Burghleys are a totally independent Estate Agency located in Fortess Road bordering Kentish Town, Tufnell Park and Dartmouth Park with Archway, Holloway & Highgate all within close proximity.

The Agency is owned and run by Howard Bloohn and Ashley Gendler, who collectively have in excess of 70 years agency experience in the London and Home Counties residential property market.

Howard and Ashley opened Burghleys in August 2006 having recognised that the local area, and Tufnell Park in particular, did not possess a good quality Independent Estate Agent located on its prime shopping parade.

The office is situated in a prominent corner position only 50 meters from Tufnell Park underground station (Northern Line) and within a short walk of Kentish Town underground station (Northern Line) and overground station.

Starting from scratch, Burghleys quickly started to establish itself in the local market place and within a short space of time became the most prominent Independent Estate Agent in the local area recognised for its overriding commitment to the highest standards of service.

Burghleys were not only assisting local homeowners, but began to attract a number of high profile major corporate clients, multi landlords, developers and investors keen to use their services.

Burghleys have since gone from strength to strength, continuing to have a major presence in the local (and not so local) market place for residential sales, lettings and property management.

Howard and Ashley continue to be at the forefront of the business as fully working full- time partners and now have a team of negotiators and administrators working alongside them to drive the business forward.

Burghleys continue to offer an unrivalled personal service, whilst maintaining a high standard of competence and professionalism. This is backed up by the many testimonials received by satisfied buyers, sellers, landlords and tenants alike.

To reassure clients, Burghleys are voluntary members of The Ombudsman for Estate Agents scheme with an unblemished record to date and are also members of The Deposit Protection Service

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 95% 97% £275,000 £18,650,000
Lettings 96% 97% £780 £4,100
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
88 0 78 8 107 0 47 1 6 2
Areas covered
  • NW5
  • Tufnell Park
  • N7
  • Kentish Town
  • N19
  • Archway
  • NW1
  • NW3
  • N1
  • N5
Address

136 Fortess Road
Tufnell Park,London
Greater London
NW5 2HP
02072670100

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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“Great service and quick responses...”

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Nov 13,2024
Minithumbup
Ashley Gendler
By: 'Aditya'
Nov 13,2024
1 people found
this helpful
Burghleys team were very attentive to my requests and got back to my questions in a prompt manner. I had several visits to the property and Max was very helpful in getting me onto his calendar with the following day....
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“Wise, balanced and earned our trust - highly recommended...”

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Sep 15,2024
Minithumbup
Ashley Gendler
Howard
By: 'James'
Sep 15,2024
5 people found
this helpful
Our house purchase took ~3 months and throughout both Ashley and Howard (and members of their team) were really easy to work with. They became a trusted, sensible voice when working through a couple of road bumps (working as a good middleman between buyer and seller ...
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“Burghleys have been a proactive estate agents......”

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Sep 09,2024
Minithumbup
Ashley Gendler
By: 'Heather'
Sep 09,2024
2 people found
this helpful
Burghleys have been a proactive estate agents throughout our entire moving process. It has been really refreshing to communicate with people who care about their properties and respond to our queries so efficiently. I would definitely consider Burghleys an exception to the rule of the ...
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By: Ashley Gendler
Sep 09, 2024
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Hi Heather, thank you ever so much for your kind comments. This is very much appreciated. ...

“Great experience! Burghleys have been letting......”

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Sep 03,2024
Minithumbup
By: 'Costanza'
Sep 03,2024
3 people found
this helpful
Great experience! Burghleys have been letting my flat for about 4 years now. I couldn't have picked a better estate agent! They are always responsive and helpful, both to me and to the tenants. I am also very thankful to Ashley Gendler for his great advice. ...
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By: Ashley Gendler
Sep 03, 2024
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Hi Costanza, Thank you for your kind comments. It has been a pleasure working with you and Ludovica. ...

“Our experience with the Burghleys team was 100% positive. Our relationship ......”

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Sep 02,2024
Minithumbup
By: 'Natasha'
Sep 02,2024
5 people found
this helpful
Our experience with the Burghleys team was 100% positive. Our relationship with each team member was healthy from the start - with each individual listening to our needs and understanding our circumstances. Communication was always clear and timely and advice given was spot on. Thank you ...
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“Keen to get the ball rolling straight away an......”

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Aug 29,2024
Minithumbup
By: 'Zoya'
Aug 29,2024
2 people found
this helpful
Keen to get the ball rolling straight away and got the job done well. Happy with the service received and agreed outcome....
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“Fantastic service from Burghleys...”

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Aug 24,2024
Minithumbup
Howard
Ashley Gendler
By: 'Rose Evans-Baker'
Aug 24,2024
5 people found
this helpful
I bought a flat through Burghley's this year and the service from start to finish has been excellent. They kept me regularly updated with the progress of the sale and were always on hand to answer my questions. Unlike other agents who push the sale ...
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“BURGHLEYS provided excellent support during m......”

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Aug 23,2024
Minithumbup
Howard
By: 'Liz'
Aug 23,2024
6 people found
this helpful
BURGHLEYS provided excellent support during my house sale. Their employees are helpful and well informed. Thank you for all your help!...
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“An excellent experience...”

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Aug 20,2024
Minithumbup
Ashley Gendler
Howard
By: 'Rachel S'
Aug 20,2024
7 people found
this helpful
Selling my flat through Burghleys was an excellent experience. Howard, Ashley and their team were approachable, friendly and supportive throughout. They had a clear understanding of the market, and as a result my flat came under offer in less than a week. They communicated cleary ...
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By: Howard Bloohn
Aug 20, 2024
View all comments (1)
Dear Rachel, thank you very much for your positive feedback. Good luck in your new home. Kind regards, Howard ...

“Max was super helpful aswell as the rest of t......”

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Aug 20,2024
Minithumbup
Howard
By: 'EK'
Aug 20,2024
7 people found
this helpful
Max was super helpful aswell as the rest of the team, great quick communication and all in all, very happy with the service...
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By: Howard Bloohn
Aug 20, 2024
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Dear Elizabeth, thanks very much for your review and we all hope you settle in quickly in your new home. All the best, from the Burghleys team ...

“Great service from start to finish....”

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Aug 16,2024
Minithumbup
Howard
Ashley Gendler
By: 'Alistair George'
Aug 16,2024
7 people found
this helpful
Great service from start to finish. Howard and the team were regularly in contact through to the sale completing, providing a professional and friendly service throughout....
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By: Howard Bloohn
Aug 16, 2024
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Alistair, thanks for your feedback and being patient throughout the progression of the sale. ...

“Overall was very good experience.Helpfull an......”

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May 22,2024
Minithumbup
Ashley Gendler
By: 'Koldo'
May 22,2024
9 people found
this helpful
Overall was very good experience. Helpfull and very good comunication. Building good relation...
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By: Ashley Gendler
May 23, 2024
View all comments (1)
Dear Koldo, Thank you for your kind words. WE wish you happiness in your new home. ...

“Achieved a great sale price and great communi......”

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May 20,2024
Minithumbup
Ashley Gendler
Howard
By: 'Aniket'
May 20,2024
7 people found
this helpful
Achieved a great sale price and great communication to facilitate the sale. Thanks to Ashley, Howard and the team!...
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“Seamless Process...”

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May 03,2024
Minithumbup
Ashley Gendler
By: 'Nelson'
May 03,2024
9 people found
this helpful
Recently, went through a letting process with Burghleys as a tenant and it was flawless. Communication was always very clear and availability was near immediate. All the steps were well described from the start. Really appreciated all the attention and effort to provide as much ...
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By: Ashley Gendler
May 03, 2024
View all comments (2)
Hey, Nelson, Thank you for your very kind words. This is much appreciated by myself and the team at Burghleys. It was a pleasure dealing with you and the relocation company! ...

“Top agents!!...”

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Apr 24,2024
Minithumbup
Gerald
Ashley Gendler
By: 'TW'
Apr 24,2024
9 people found
this helpful
Ashley and the team have looked after my property for about 10 years now. Can’t fault them. Excellent service year after year. Best estate agent around....
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“We can only say positive things about our exp......”

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Mar 18,2024
Minithumbdown
Ashley Gendler
By: 'Charlotte Leopold'
Mar 18,2024
8 people found
this helpful
We can only say positive things about our experience with Burghleys Estate Agents. We valued their professionalism, genuine communication and timeliness. We recommend them wholeheartedly!...
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“Burghleys Estate Agents...”

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Feb 21,2024
Minithumbup
Ashley Gendler
Howard
By: 'Martin'
Feb 21,2024
10 people found
this helpful
I used Burghleys to sell my flat in Tufnell Park and was very satisfied with their service. The team were easy to deal with, responsive and professional throughout the process, particularly Ashley, Howard, and Max. They have an excellent knowledge of the local market and ...
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By: Ashley Gendler
Feb 21, 2024
View all comments (1)
Thank you, Martin, your kind comments are very much appreciated. Best Wishes for the future, Howard, Ashley and the team @ Burghleys. ...

“If only we had found Burghleys from the start!...”

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Feb 09,2024
Minithumbup
Ashley Gendler
Howard
By: 'Dan'
Feb 09,2024
8 people found
this helpful
We had a lot of bad experiences with agents in the area trying to sell our property which cost us time and a lot of money. We took a break from selling for a while and when we picked it back up again came across ...
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Was this helpful? Yes
By: Ashley Gendler
Feb 10, 2024
View all comments (1)
Thank you ever so much, Dan. Your comments are very much appreciated. Our best wishes to you and Christina for the future. ...

“Burghley's have provided a fantastic service ......”

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Jan 05,2024
Minithumbup
Ashley Gendler
Howard
By: '79d'
Jan 05,2024
9 people found
this helpful
Burghley's have provided a fantastic service over the last 12 years. They have overseen sales, purchases and have also managed a property on our behalf. The team are friendly and approachable and the communication is fantastic. Their rates are very competitive and their local and general ...
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Was this helpful? Yes
By: Ashley Gendler
Jan 05, 2024
View all comments (1)
Thank you Glenn (&Polly), Howard and I are both blushing! It always helps to have fantastic clients such as you both. It makes our job significantly easier...and enjoyable :) ...

“Great service...”

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Jan 03,2024
Minithumbup
Gerald
By: 'Tom'
Jan 03,2024
9 people found
this helpful
Ashley and the team are great. They have managed the letting of my flat for me for 10 years or so. Always happy with their friendly and professional service...
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By: Ashley Gendler
Jan 03, 2024
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Thank you Tom, It has been a pleasure helping you over the years! ...

“Great service from Burghleys. I recently mov......”

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Dec 21,2023
Minithumbup
Ashley Gendler
By: 'Ximena'
Dec 21,2023
9 people found
this helpful
Great service from Burghleys. I recently moved into a property let by them and they were very efficient throughout the whole process. Communications were clear and prompt, and they have been a fantastic intermediary with the landlord. Very pleased with the service so far, and ...
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By: Ashley Gendler
Dec 21, 2023
View all comments (1)
Hola Ximena, Thank you so much for your kind words. This is very much appreciated by all of the team at Burghleys. ¡Que tengas una maravillosa Navidad! (I hope I got that right:) ) Ashley ...

“Burghleys have been letting my flat for almos......”

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Dec 19,2023
Minithumbup
By: 'Rory'
Dec 19,2023
11 people found
this helpful
Burghleys have been letting my flat for almost 5 years now. Great in terms of communication and always find a solution that works for the tenant and myself. As someone who lives overseas I rely on their expertise a lot....
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By: Ashley Gendler
Dec 20, 2023
View all comments (1)
Thank you Rory, for your very kind words. Here's to the next 5 years :) Happy Holidays, Ashley ...

“Really helpful and responsive throughout the ......”

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Dec 19,2023
Minithumbup
Ashley Gendler
By: 'Meric'
Dec 19,2023
11 people found
this helpful
Really helpful and responsive throughout the renting process. They were also friendly and helpful for the offer process, giving me tips and useful information as much as they can...
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By: Ashley Gendler
Dec 20, 2023
View all comments (1)
Thank you Meric, We got there in the end :) Thank you for your kind words. Ashley ...

“Excellent service...”

Share on :
Dec 18,2023
Minithumbup
Ashley Gendler
By: 'Chloe'
Dec 18,2023
10 people found
this helpful
Ive used Burghleys for my property management since 2021. They’re excellent at handling things for me whatever is needed and are always friendly and easy to communicate with, and customer loyalty is clearly something they strive for in how they do things. The service always ...
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Was this helpful? Yes
By: Ashley Gendler
Dec 18, 2023
View all comments (1)
Thank you ever so much, Chloe Your comments are very much appreciated. Have a lovely Christmas and Best Wishes for 2024! ...

“A longstanding partnership in managing an est......”

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Oct 10,2023
Minithumbup
Ashley Gendler
Howard
By: 'MR S G MONAGHAN'
Oct 10,2023
12 people found
this helpful
A longstanding partnership in managing an estate in Tufnell Park...
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“2 years of absolutely 10 out of 10 service . ......”

Share on :
Oct 03,2023
Minithumbup
Ashley Gendler
By: 'Jeppe'
Oct 03,2023
11 people found
this helpful
2 years of absolutely 10 out of 10 service . Quick response, super knowledgeable and always helpful.. Ashley might be the kindest agent out there 👌 can't remember enough!...
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By: Ashley Gendler
Oct 03, 2023
View all comments (1)
Thank you Jeppe, it was a pleasure having you as a tenant. It always helps when you have a tenant so accommodating especially with all the problems that the landlord has had with the building management. Keep well and my best wishes to you for the future. ...

“Pivotal...”

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Sep 26,2023
Minithumbup
By: 'K'
Sep 26,2023
11 people found
this helpful
Burghleys local knowledge of Tufnell Park was pivotal to us achieving a good outcome to the sale. Well organised and experienced, our dealings were smooth and frictionless....
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“Burghleys have been out letting agent for man......”

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Aug 30,2023
Minithumbup
Ashley Gendler
By: 'Nicholas'
Aug 30,2023
11 people found
this helpful
Burghleys have been out letting agent for many years now. Always helpful and professional. Would highly recommend....
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By: Ashley Gendler
Aug 30, 2023
View all comments (1)
Thank you Nick. Much appreciated. ...

“Burghleys managed our rental property for app......”

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May 03,2023
Minithumbup
By: 'Sharon'
May 03,2023
13 people found
this helpful
Burghleys managed our rental property for approximately 10 years. They were a pleasure to deal with and were helpful and proactive and always highly professional. We ended up selling our flat through them and with their assistance and guidance, this was made an easy and smooth ...
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By: Ashley Gendler
May 03, 2023
View all comments (1)
Thank you Sharon, your comments are much appreciated. Best Wishes to you, Nick & family for the future. Everyone @ Burghleys. ...

“I have worked with Burghleys twice, first to ......”

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Apr 28,2023
Minithumbup
By: 'Adrian'
Apr 28,2023
13 people found
this helpful
I have worked with Burghleys twice, first to buy a property advertised through them and later to sell my property; the latter was based on my first experience which made my decision really easy. The first thing that I noticed was it was the same ...
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Staff picture Ashley Gendler
(194)
Staff picture Howard
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Landlord Fees

LANDLORD CHARGES AND FEES FOR LETTING A RESIDENTIAL PROPERTY WITH BURGHLEYS ESTATE AGENTS

LET ONLY SERVICE

Sole Agency
7.2% (6%+VAT) payable at commencement of tenancy

Multiple Agency
9.6% (8%+VAT) payable at commencement of tenancy

Services Include:
Visiting of property and carrying out market appraisal (with no obligation)
Agree market rent and find tenant in accordance with landlords’ instructions/requirements
Provide guidance in relation to letting consents, i.e. Insurances, mortgage lender & freeholder consent
Market the property and advertise on appropriate portals
Erect board outside property in accordance with Town and Country Planning Act 1990
Advise on non-resident status and HMRC tax implications (if appropriate)
Carry out accompanied Tenant viewings
Negotiate terms with prospective Tenant/s and negotiate acceptable rent
Deal with the application and taking up of references through a credit referencing agency (payable by tenant/s)
Preparation of a suitable Tenancy Agreement for the letting and arranging the signing thereof by all parties
Assist landlord in complying with statutory regulations relating to gas, electric, fire and smoke alarms, carbon monoxide detectors and soft furnishings and arranging the same
Arranging for the collection of the dilapidations deposit (paid by the tenant against breakages and damages) and lodging with an appropriate Tenancy
Deposit Scheme
Receiving of initial monies (advance rent) subject to the deduction of fees and associated costs and charges.
Preparing and submitting of an initial statement to the landlord
Completion of statutory declarations as requested by HMRC
Arranging for Professional Inventory to be undertaken (if required)



LET ONLY WITH RENT COLLECTION
10.8% (9%+VAT) collected monthly from incoming rent

Services Include:
Let Only Service plus:
Collect monthly rent from tenants
Pay landlord direct to nominated bank account
Issue monthly/annual statement of accounts
Settle contractors’ invoices
Chase rent arrears

FULL MANAGEMENT
12% (10%+VAT) collected monthly from incoming rent
Services Include:
Let Only with Rent Collection Service plus:
Dealing with specific maintenance issues and routine repairs relating to the property, obtaining estimates and supervising works (where appropriate) Provide 24/7 Emergency maintenance service to Tenants
Supervising annually (and as required) compliance with all Landlords statutory obligations Supervision of tenants vacating property at end of tenancy Acting as key holders for duration of the tenancy Issuing of appropriate notices Dealing with all contractual matters Liaising with Utility providers, Local authority of tenants moving in/out

Optional Schedule of Additional Charges
All fees quoted inclusive of vat unless otherwise stated
Gas Test
Gas Safety Test - £78

Electrical Tests
Portable Appliance Test - £65 no vat
Visual Only Electrical Safety Test - £65 no vat
Full Electrical Safety Test – up to 2 beds-£120 no vat, 3 Beds+-£150 no vat

Smoke & Carbon Monoxide Tests
Initial Inspection - £65 no vat + costs of alarms/work required


Legionnaire’s Disease Test
Full Test - £156

Cleaning Services
All charges subject to property inspection

Post-Let/Renewal Services-(Introduction & Rent Collection Service Only)
Drafting and Arranging Execution of Renewal Tenancy Agreement -£100 each renewal
Preparation and Execution of Amendments/Addendums to Existing Tenancy Agreement-£90 each change
Preparation and Issuing of any Letters to Tenants-£12 per letter
Preparation of any Legal Notices- £90 per notice
Amendments/Changes to Deposit Protection Service Details-£18 per amendment/change
Organising Safety Tests-£24 per Test
Letters to Third Parties - £12 per Letter
Reference Request- £12 per Request

Post-Let/Renewal Services (All Services)
Court Attendance -£100 per hour or part thereof
Forwarding of Mail-£1 per standard letter / £1.50 per large letter plus postage cost/s
Arranging Furnishing the Property-£12% (10%+VAT) of total invoice
Non-Resident Landlords-Transfer of Funds to HMRC £15 per transfer
Burghleys Non-Urgent Visits-£36 per visit
Meeting Third Party Contractors/Providers-£36 per visit. If required to wait a charge of £18 per hour or part thereof will be payable

Tenant Fees

TENANT FEES/CHARGES/COSTS WITH EFFECT FROM 1ST jUNE 2019

£ (inclusive of VAT)
Pre-Tenancy
Holding Deposit (limited to a maximum of one weeks rent) -
Advance rent (limited to the equivalent of one months’ rent) -
Deposit against dilapidations (limited to a maximum of five weeks rent) -
Reference fees/charges No Charge
Administration fees/charges No Charge
Any other fees/charges/costs Nil

Following Move In
Protection of tenant’s deposit with Tenancy Deposit Scheme No Charge
Any other fees/charges/costs Nil

Mid-Tenancy
Administration charge in consideration of arranging for
the grant, renewal, continuance, variation, assignment,
novation, change or termination of a tenancy 50

Early termination of tenancy without notice 50*
*(plus any financial loss incurred by the landlord-proof required)

Charge for replacing lost keys or security device 15*
*(plus cost of replacement keys or security device and associated reasonable costs)

Interest on rent arrears TBA*
*(if rent not paid within 14 days and limited to 3% above Bank of England base rate)

End of Tenancy
Arranging return of tenant’s deposit No Charge
Any other fees/charges/costs Nil

Note: For a detailed explanation of the above please call our office. We can also provide you with an example tenancy agreement with fees and charges noted in accordance with the provisions of the Tenant Fees Act 2019.
Tenant Fees/Charges/Costs-All Existing Assured Shorthold Tenancies
that commenced prior to 1st June 2019

£ (inclusive of VAT)
Mid-Tenancy –adding or replacing a tenant on
existing tenancy agreement
Reference fees/charges 72
(per adult tenant and/or guarantor requiring referencing)

Administration fees/charges 192
(for each change to named tenants on tenancy agreement)

Amendment or deletions to Tenancy Agreement 5
(per Amendment)

First Late Payment of rent (or part thereof) 15
Second and/or subsequent Late Payment of rent 25
(or part thereof)-per letter/email

Overpayment/underpayment of rent 5
(per letter/email)

Other Fees/Charges/Costs *See below
End of Tenancy
Inventory Check-Out charge *See below
(cost dependent on size of property and furnishings)

* A copy of the current tenancy agreement will be provided for you to view upon request along with any inventory and/or schedule of condition that was undertaken.
The current tenancy agreement will have details of any special charges/fees associated with this particular let/property, and will also have details of the cost for any check-out report based on the size of the property and whether it is furnished or not.
Important Note: From 31st May 2020, the charges and fees above will no longer apply for tenancies that commenced prior to 1st June 2019. Any charges and fees will be in accordance with the Tenant Fees Act 2019 which commenced on 1st June 2019.
Last updated at 14/11/2019, 2:14 PM by Ashley Gendler
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

There are two resident partners in the business, one of which predominantly deals with lettings, the other with sales.

Should their be a complaint in relation to lettings, the sales partner will deal with the matter accordingly and vice versa.

All written complaints will be acknowledged in writing within 24 working hours and responded to in writing 7 working days.

Burghleys are voluntary members of The Property Ombudsman Scheme. In the unlikely event that a complaint cannot be resolved, the complainant can request that The Ombudsman take their complaint further.
Last updated at 4:18 PM 02/03/2018 by Ashley Gendler

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