Ashtons Estate Agents (NW1)
4.9/5, 176 reviews
99% recommended
100% sales valuation accuracy
93% sales fee satisfaction
100% lettings valuation accuracy
89% lettings fee satisfaction
What We DoAshtons are an estate agent based in Primrose Hill: our main focuses are residential sales, lettings, property and leasehold management within Primrose Hill and surrounding areas. We also place investment properties, developments and commercial property through our extensive database of investors in the UK and all over the ... show more What We Do

Ashtons are an estate agent based in Primrose Hill: our main focuses are residential sales, lettings, property and leasehold management within Primrose Hill and surrounding areas. We also place investment properties, developments and commercial property through our extensive database of investors in the UK and all over the world.

Our Ethos

We pride ourselves on giving customer service second to none, and have built up an outstanding client-base predominantly through word of mouth and recommendations on this ethos. We firmly believe this approach helps us to build trust and creates lasting relationships with our clients.

Our History / Who We Are

The agency was originally set up by Andrew Telson in 2009. After working in the property sector for over 10 years, Andrew spotted a niche in providing great customer service as a clear way to differentiate from often unreliable competition. Simon Philipp joined as a director shortly after. With the same ethos and 18 years' experience in agency, resulting in a successful partnership and more importantly, many happy clients on both sides of the client experience. We try to operate a stress-free practice and we will always go the extra mile to accommodate to any extra needs, ensuring all deals are transacted with both parties leaving satisfied.


We look forward to hearing from you

Regards,

Simon Philipp
Director

Contact Us

Latest Reviews

 View all Reviews 176
21st Jan 2020
reviewed by 'Rebecca'
“Ashtons have been utterly brilliant with finding and managing our rental house. Zoe, has been an absolute super star from ......”
20th Feb 2019
reviewed by 'LC'
“Renting has been fast and simple thanks to Zoe's professionalism and help. In a little more than a week I ......”
13th Feb 2019
reviewed by 'Never'
“Would not recommend, I was told totally false information, and so was my estate agent.they have now held my ......”
31st Aug 2018
reviewed by 'Mike'
“In 2013/2014 Simon Philipp sold 4 bedroom flat 56a Chalk Farm Road by sealed bids to a developer for more than we ......”
15th Nov 2017
reviewed by 'Megan'
“We had a really great experience working with Hayley! Always on call for any questions and really helpful throughout the ......”
9th Nov 2017
reviewed by 'NickP'
“A fantastic service with one to one support.Always available to assist and puts customers needs at the heart of ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 93% £365,000 £2,995,000
Lettings 100% 89% £350 £7,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
34 0 106 1 12 0 16 1 6 0
Areas covered
  • NW1
  • Primrose Hill
  • NW3
  • Camden
  • NW8
  • Chalk Farm
Address

140 Gloucester Avenue
Primrose Hill,London
City of London
NW1 8JA
020 7586 0049

update staff | update details

Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 10:00 - 14:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
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Rankings
Overall
Estate agents
Letting agents
Latest Properties for Sale   29 to Rent   54
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“Ashtons have been utterly brilliant with find......”

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Jan 21,2020
Minithumbup
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Josh
By: 'Rebecca'
Jan 21,2020
0 people found
this helpful
Ashtons have been utterly brilliant with finding and managing our rental house. Zoe, has been an absolute super star from the start. She has always gone above and beyond to help support us through the rental process. Josh and Zoe have been fabulous and managed ...
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“Fast and professional...”

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Feb 20,2019
Minithumbdown
By: 'LC'
Feb 20,2019
0 people found
this helpful
Renting has been fast and simple thanks to Zoe's professionalism and help. In a little more than a week I had the keys in my hands and was able to enter in my new flat!...
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“False information....”

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Feb 13,2019
Minithumbdown
By: 'Never'
Feb 13,2019
0 people found
this helpful
Would not recommend, I was told totally false information, and so was my estate agent.they have now held my sale up, and I could now lose my sale.everybody in the chain all set to move, and then I find my seller wants to ...
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Comment on agent fees
I am buying, not selling.
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“56a Chalk Farm Road...”

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Aug 31,2018
Minithumbup
By: 'Mike'
Aug 31,2018
0 people found
this helpful
In 2013/2014 Simon Philipp sold 4 bedroom flat 56a Chalk Farm Road by sealed bids to a developer for more than we expected.He then followed up over several months by using his knowledge and expertise to supervise the inefficient solicitors we had engaged to legally separate ...
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Comment on agent fees
The fees were competitive and remained as quoted at the outset despite the the extra work caused by incompetent solicitors and the Land Registry errors.
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“We had a really great experience working with Hayley! Always ......”

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Nov 15,2017
Minithumbup
By: 'Megan'
Nov 15,2017
0 people found
this helpful
We had a really great experience working with Hayley! Always on call for any questions and really helpful throughout the whole process and was always friendly. This was our first time renting in London and Hayley made sure we had everything we needed and was ...
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Comment on agent fees
The fees were really reasonable, especially compared to others we had spoken too.
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“A fantastic service with one to one support.Always available ......”

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Nov 09,2017
Minithumbup
By: 'NickP'
Nov 09,2017
0 people found
this helpful
A fantastic service with one to one support. Always available to assist and puts customers needs at the heart of everything they do. Highly recommend using this company and highly recommend the staff. Thank you Nick...
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Comment on agent fees
Excellent
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“We found Ashtons to be professional and thoughtful. We would ......”

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Nov 09,2017
Minithumbup
By: 'Barbara'
Nov 09,2017
0 people found
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We found Ashtons to be professional and thoughtful. We would highly recommend their services. They always answer quickly to any query. Andrew was above my expectations. It is usually quite difficult to find a nice agency to assist for a moving in London....
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“Both Andrew and Hayley spent a lot of time and ......”

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Nov 08,2017
Minithumbup
By: 'Sheila'
Nov 08,2017
0 people found
this helpful
Both Andrew and Hayley spent a lot of time and efforts on behalf on our company to negotiate and close the deal. They were well organised, kept me in the loop throughout the negotiations, and always available, when needed to get through to them. Andrew ...
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“Ashton's Property helped us to find a flat in our ......”

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Nov 06,2017
Minithumbup
By: 'Molly'
Nov 06,2017
0 people found
this helpful
Ashton's Property helped us to find a flat in our price range in a great location. Even when our initial findings fell through they helped to find us alternative flats. They were helpful and attentive to all of our questions as first-time renters and we ...
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“helpful, all good, we were happy, on hand, reliable with ......”

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May 10,2017
Minithumbup
By: 'tom'
May 10,2017
0 people found
this helpful
helpful, all good, we were happy, on hand, reliable with answering calls, advised well, emailed back quickly, all good this end....
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Comment on agent fees
okay
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“Paige was very helpful and was always quick to respond ......”

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Apr 27,2017
Minithumbup
By: 'Rita'
Apr 27,2017
0 people found
this helpful
Paige was very helpful and was always quick to respond to all the questions and requests. This made the moving run smoothly. I would definitely recommend Paige if you're looking for an Agent....
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“From the outset Simon was very responsive and professional. We ......”

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Mar 24,2017
Minithumbup
By: 'Kasper'
Mar 24,2017
0 people found
this helpful
From the outset Simon was very responsive and professional. We were pressured by time with the sale and therefore his feedback and efficiency were vital. I would not hesitate to recommend his services....
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Comment on agent fees
expected
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“Paige was always very kind and helpful. At the viewing ......”

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Feb 01,2017
Minithumbup
By: 'Caroline'
Feb 01,2017
0 people found
this helpful
Paige was always very kind and helpful. At the viewing she didn't rush me and answered all my questions, We had a bit of a negotiation with the landlady regarding the deposit which Paige was very helpful with through out....
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Comment on agent fees
we never like to pay for things do we, we like things for free, but we also want people to get paid. I think the fee is perfect. I rented a place a few years ago and the agency fees I think were a bit more than twice the amount you guys charge so all good
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“One of the most helpful and experienced property estate agents ......”

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Jan 27,2017
Minithumbup
By: 'Louise'
Jan 27,2017
0 people found
this helpful
One of the most helpful and experienced property estate agents I've dealt with. Simon made our transition seamless and was so professional in every element. Responsive, thoughtful and someone I would really trust and recommend....
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Comment on agent fees
GREAT,
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“Very helpful and efficient service from Simon. I was selling ......”

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Dec 03,2016
Minithumbup
By: 'NTP'
Dec 03,2016
0 people found
this helpful
Very helpful and efficient service from Simon. I was selling my parents' home from a distance, and Simon made life easier by being prepared to help with organising access and checking the place was secure....
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Comment on agent fees
Standard. Certainly no higher than others we spoke to.
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“This was my first time looking for a flat and ......”

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Dec 02,2016
Minithumbup
By: 'Rumzi'
Dec 02,2016
0 people found
this helpful
This was my first time looking for a flat and using an estate agent. I think I was pretty lucky in choosing Ashtons as I had heard of mixed stories from other people about various estate agents. Paige was very helpful, friendly and answered all ...
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“We found Ashtons to be courteous, professional and thoughtful throughout ......”

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Dec 02,2016
Minithumbup
By: 'M'
Dec 02,2016
0 people found
this helpful
We found Ashtons to be courteous, professional and thoughtful throughout what can be a stressful time for buyers and sellers. We would highly recommend their service and felt they went above and beyond our expectations. Sincere thanks to Simon and Andrew....
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“Bought flat in NW1 through Ashtons and then used them ......”

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Nov 07,2016
Minithumbup
By: 'Silvia'
Nov 07,2016
0 people found
this helpful
Bought flat in NW1 through Ashtons and then used them to rent it out, worked mainly with Simon with Paige & Andrew also being helpful. Provided a great service helping out with some bits which needed doing to the new build property, finding tenants and managing ...
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Comment on agent fees
seem reasonable for level of service
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“Ashtons have been absolutely the most proactive, reliable, and professional ......”

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Nov 03,2016
Minithumbup
By: 'Ms'
Nov 03,2016
0 people found
this helpful
Ashtons have been absolutely the most proactive, reliable, and professional estate agent I've had to deal with. After dealing with too many awful estate agents before I was pleasantly surprised and found working with Astons to be a totally different experience from other estate agents. ...
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Comment on agent fees
Fair and competitive
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“Fantastic letting agents. Very professional. Handled all problems quickly and ......”

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Nov 02,2016
Minithumbup
By: 'JN'
Nov 02,2016
0 people found
this helpful
Fantastic letting agents. Very professional. Handled all problems quickly and fairly. Check out process at the end was also very fair and efficient. Very easy to del with and definitely would recommend....
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Comment on agent fees
Standard
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“Andrew was helpful with everything. Helped us finish with everything ......”

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Oct 31,2016
Minithumbup
By: 'Anna'
Oct 31,2016
0 people found
this helpful
Andrew was helpful with everything. Helped us finish with everything in 6 days which was super quick and provided us with any information we needed thereafter....
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Comment on agent fees
Agents fees okay.
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“Simon is a pleasure to work with, knows his market ......”

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Oct 26,2016
Minithumbup
By: 'Paul'
Oct 26,2016
0 people found
this helpful
Simon is a pleasure to work with, knows his market inside out and most importantly, achieves or exceeds the results he indicates....
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Comment on agent fees
I am happy to pay an agents fees when they deliver on their promises as Simon exceeded our expectations therefore deserved every penny he was paid
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“I have had the pleasure of dealing with Andrew and ......”

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Oct 21,2016
Minithumbup
By: 'Claire'
Oct 21,2016
1 people found
this helpful
I have had the pleasure of dealing with Andrew and Simon at Ashtons. I have never had such individual attention and a prompt service ever in 20 years of renting properties. I would strongly recommend this efficient and excellent agent , nothing is too much for them ...
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Comment on agent fees
very reasonable
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“I found Paige very helpful in renting a flat in ......”

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Oct 17,2016
Minithumbup
By: 'Nickie'
Oct 17,2016
0 people found
this helpful
I found Paige very helpful in renting a flat in the area. She understood what I was looking for, she was quick to reply to any general questions I had. Excellent service! I highly recommend her....
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“Simon has been very helpful and always available for any ......”

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Oct 10,2016
Minithumbup
By: 'Caroline'
Oct 10,2016
0 people found
this helpful
Simon has been very helpful and always available for any enquiries I had during my flat purchase. I would definitely recommend him as an agent. It's been a pleasure to deal with him. Very friendly and professional :)...
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“It is a privilege to write this review about Simon. ......”

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Oct 02,2016
Minithumbup
By: 'Laurent'
Oct 02,2016
0 people found
this helpful
It is a privilege to write this review about Simon. He is probably the most professional, friendly and dedicated estate agent I have ever met. It's been a real pleasure to deal with him and I will recommend him to any if our friends moving ...
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Comment on agent fees
Reasonnable
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“I found Paige Ford and Ashton's generally, fast, affable and ......”

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Oct 01,2016
Minithumbup
By: 'Andrew'
Oct 01,2016
0 people found
this helpful
I found Paige Ford and Ashton's generally, fast, affable and helpful in my search for a painting studio. They were quick with the contractual and other information I needed, showed me the property briskly and reported back on it very fairly....
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“Simon and Andrew were brilliant in renting out my property. ......”

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Sep 30,2016
Minithumbup
By: 'Sam'
Sep 30,2016
0 people found
this helpful
Simon and Andrew were brilliant in renting out my property. From valuation, to tenants moving in, they provided me with all the information I needed and kept in constant contact with updates. Not living in London at the time I was a little concerned with ...
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“I would highly recommend the service to all. Paige was ......”

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Sep 30,2016
Minithumbup
By: 'Sandy'
Sep 30,2016
0 people found
this helpful
I would highly recommend the service to all. Paige was extremely helpful and would always respond to any queries or concerns very quickly. She made the process of moving and relocating very stress free....
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Comment on agent fees
Reasonable.
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“Paige was very helpful in the process of renting the ......”

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Sep 06,2016
Minithumbup
By: 'cjttchris'
Sep 06,2016
0 people found
this helpful
Paige was very helpful in the process of renting the flat. She was quick to reply to questions I had to do with the flat and any other general enquiries. She was also very flexible to fit around us and polite due to a few ...
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Comment on agent fees
The agent fees were as expected. Slightly expensive but the service received was worth the price.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 9:10 AM 28/04/2017 by allAgents

Awards won by Ashtons Estate Agents (NW1)

Regional Awards won by Ashtons Estate Agents (NW1)

Individual Branch Awards


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