Derby, DE1
4.6/5, 112 reviews
93% recommended
0% sales valuation accuracy
0% sales fee satisfaction
84% lettings valuation accuracy
88% lettings fee satisfaction
No company information

Opening Hours
Address

Ashley Adams
37-38 Irongate
Derby
Derbyshire
DE1 3GA
01332 202040

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 0% 0% £235,000 £235,000
Lettings 84% 88% £390 £2,100
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
37 0 67 3 0 0 0 2 0 3
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
Latest Properties

No Properties

“Unprofessional and Dishonest...”

Share on :
Oct 12,2023
Minithumbdown
By: 'ali'
Oct 12,2023
0 people found
this helpful
This is currently my third property I am renting here in Derby and the first time I am using Ashley Adams services. I can honestly say that my experience with Ashley Adams has been greatly upsetting. There seems to be no empathy for people, and ...
read full review
Attachments

Review file
Was this helpful? Yes

“They are all very helpful and good arrangemen......”

Share on :
Sep 30,2022
Minithumbdown
Ashley
By: 'Ada Chan'
Sep 30,2022
0 people found
this helpful
They are all very helpful and good arrangement for the rental process. Now I would like to thanks their kindness help....
read full review
Was this helpful? Yes

“Ashley Adams: Unscrupulous agency. BEWARE!...”

Share on :
May 31,2022
Minithumbdown
By: 'Kene'
May 31,2022
0 people found
this helpful
Recently moved from New York for postgraduate research in Derby. Contacted Ashley Adams over a house I had seen on Zoopla. The first issue - after I had viewed the advertised property, signed necessary forms and paid a holding fee, I was told the property ...
read full review
Was this helpful? Yes

“Terrible experience. We phoned in an offer on......”

Share on :
Jun 11,2020
Minithumbdown
By: 'Emma'
Jun 11,2020
5 people found
this helpful
Terrible experience. We phoned in an offer on a house, got told that we would need to put in a higher offer as there was another bidder, would not advise what the other bid was, raised my offer by 5k, went into the office 2 days ...
read full review
Was this helpful? Yes

“Attitude from Gutter........ not Professional...”

Share on :
Jul 11,2019
Minithumbdown
By: 'JASON'
Jul 11,2019
2 people found
this helpful
I arranged an appointment on a Monday to view on Wednesday and they cancelled without me being notified. When I called the office the agent said they send the cancellation to MY mobile number (BLATANT LIE). I lost one days holiday [They had my number ...
read full review
Was this helpful? Yes

“Terrible Service...”

Share on :
Aug 03,2018
Minithumbdown
By: 'DE'
Aug 03,2018
1 people found
this helpful
Schedule an appointment and it's cancelled without being notified. When called the office the agent said they send the cancellation to a wrong mobile number. I lost one day off due to this [They have my number and they could have called me for this]. ...
read full review
Was this helpful? Yes

“Do not use...”

Share on :
May 18,2018
Minithumbdown
By: 'Alex'
May 18,2018
1 people found
this helpful
The keys to my property that they were selling have been lost. At first they claimed to have nothing to do with my property, despite the property being listed on Zoopla by them and a viewing feedback having been received. Now it appears that they ...
read full review
Comment on agent fees
Only one viewing in 8 weeks. The only feedback that I received from them
Was this helpful? Yes

“Matthew made it all very easy. He explained everything fantastically ......”

Share on :
Jul 05,2017
Minithumbup
By: 'Abbie'
Jul 05,2017
1 people found
this helpful
Matthew made it all very easy. He explained everything fantastically and knew my perfect property before I did. I only had to view one to know if was perfect for me. He also managed to achieve what I thought would be impossible. Moved in within ...
read full review
Comment on agent fees
Slightly pricey but great to know you are covered and it's all explained so you know what you are paying. Disregarding deposit and rent they're very reasonable it's just that it all comes at once
Was this helpful? Yes

“Although staff were friendly.... I was disgusted that I received ......”

Share on :
Mar 16,2017
Minithumbdown
By: 'G'
Mar 16,2017
4 people found
this helpful
Although staff were friendly.... I was disgusted that I received a further two pairs of my house keys AFTER the completion date! (Following a very long drawn out poor service from their own solicitors!). No end of issues with Conveyancing Direct. I wanted to know ...
read full review
Was this helpful? Yes

“Joseph has been brilliant and made our application and move ......”

Share on :
Mar 10,2017
Minithumbup
Joseph
By: 'Hannah'
Mar 10,2017
1 people found
this helpful
Joseph has been brilliant and made our application and move as swift and easy going as possible. He provides any requested information in a timely manner and is polite and very helpful, as are other agents at the branch that I have spoken to in ...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Great service - friendly and efficient - did exactly what ......”

Share on :
Mar 03,2017
Minithumbup
Joseph
By: 'DE73'
Mar 03,2017
2 people found
this helpful
Great service - friendly and efficient - did exactly what they promised. Would recommend to anyone looking to rent a property in and around Derby....
read full review
Comment on agent fees
Fees were ok - (no-one likes fees!) but they were fine.
Was this helpful? Yes

“I've had my property managed by Ashley Adams for a ......”

Share on :
Dec 08,2016
Minithumbup
By: 'N'
Dec 08,2016
1 people found
this helpful
I've had my property managed by Ashley Adams for a number of years and have always recieved excellent customer service especially from Viraj Patel. You can be assured of recieving great service at all times....
read full review
Comment on agent fees
Fees charged are very reasonable and very competitive compared to other local agents.
Was this helpful? Yes

“My property was advertised within hours of the valuation appointment. ......”

Share on :
Nov 03,2016
Minithumbup
By: 'Landlord'
Nov 03,2016
1 people found
this helpful
My property was advertised within hours of the valuation appointment. I was kept informed regularly of progress on viewings. The reference checks was done quickly and the tenant moved in within a week of viewing the property. The only slight delay was on the contract ...
read full review
Was this helpful? Yes

“With it being the first time I have moved into ......”

Share on :
Sep 06,2016
Minithumbup
By: 'Gary'
Sep 06,2016
2 people found
this helpful
With it being the first time I have moved into a property I was apprehensive about the process but with Nicola the process was a breeze and quite enjoyable. She was very approachable and kept myself and my partner informed every step of the way. ...
read full review
Comment on agent fees
Her fees were very fair and worth it.
Was this helpful? Yes

“Incredibly pleasant person, as well as being thorough and concise ......”

Share on :
Aug 23,2016
Minithumbup
By: 'S'
Aug 23,2016
1 people found
this helpful
Incredibly pleasant person, as well as being thorough and concise with all the serious stuff! Replies to important emails quickly, and helped me sort out stuff I wouldn't of thought of immediately e.g. contents insurance...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“A friendly, approachable yet professional manner. Her personality and positivity ......”

Share on :
Aug 14,2016
Minithumbup
By: 'Charlotte'
Aug 14,2016
1 people found
this helpful
A friendly, approachable yet professional manner. Her personality and positivity radiate from her and this, alongside her capabilities, ensured we felt we were getting a high quality service....
read full review
Was this helpful? Yes

“This agent is fantastic, by far the best I have ......”

Share on :
Jul 22,2016
Minithumbup
By: 'jon'
Jul 22,2016
0 people found
this helpful
This agent is fantastic, by far the best I have ever dealt with. They make everything very easy and offer a superb service. Highly recommended....
read full review
Comment on agent fees
ok
Was this helpful? Yes

“Fantastic service! Joseph was really helpful throughout and quick to ......”

Share on :
Jul 01,2016
Minithumbup
Joseph
By: 'Rhi'
Jul 01,2016
1 people found
this helpful
Fantastic service! Joseph was really helpful throughout and quick to respond to any queries we had. Big thank you to all....
read full review
Was this helpful? Yes

“Nicola has been amazing, very professional, organised and most of ......”

Share on :
Jun 06,2016
Minithumbup
By: 'Maria'
Jun 06,2016
0 people found
this helpful
Nicola has been amazing, very professional, organised and most of all very helpful. My rental property was advertised on Right Move within 2 hours of me meeting Nicola and an offer made on the property within a couple of days. Their on line document signature system ...
read full review
Was this helpful? Yes

“Ashley Adams have done a great job in letting my ......”

Share on :
Apr 25,2016
Minithumbup
Charlie
By: 'Ashley'
Apr 25,2016
1 people found
this helpful
Ashley Adams have done a great job in letting my property quickly compared to other agents I have used in the past and at a great price. Charlie Howe, my key point of contact, went out of her way to ensure a fast let and ...
read full review
Comment on agent fees
Execellent
Was this helpful? Yes

“We recently rented a property from Ashley Adams and Nicola ......”

Share on :
Apr 15,2016
Minithumbup
By: 'B'
Apr 15,2016
1 people found
this helpful
We recently rented a property from Ashley Adams and Nicola was our letting agent. 10 out of 10 service, she was absolutely fantastic, we ran into multiple problems with moving out and she sorted them immediately. Would definitely use Ashley Adams again, she's a credit to the ...
read full review
Comment on agent fees
Reasonable fees, no problems
Was this helpful? Yes

“best agent in derby and would recommend to my friends. ......”

Share on :
Mar 19,2016
Minithumbup
Charlie
By: 'tomor'
Mar 19,2016
0 people found
this helpful
best agent in derby and would recommend to my friends. matt and Charlie helped with everything I needed from the first viewing up to the day of moving in. very fast and efficient from day one....
read full review
Comment on agent fees
fees ok
Was this helpful? Yes

“I have received excellent service from Ashley Adams as a ......”

Share on :
Mar 19,2016
Minithumbup
By: 'Gill'
Mar 19,2016
1 people found
this helpful
I have received excellent service from Ashley Adams as a landlady for a rental property. From start to finish they have been helpful and comprehensive in their approach. I found that their potential pricing of my property was in keeping with other agents on the ...
read full review
Comment on agent fees
Found to be reasonable and in keeping with other agents in the locality.
Was this helpful? Yes

“Charlie was efficient and friendly. She moved quickly to secure ......”

Share on :
Mar 18,2016
Minithumbup
Charlie
By: 'X'
Mar 18,2016
0 people found
this helpful
Charlie was efficient and friendly. She moved quickly to secure the agreement. Very satisfied. I will be able to move quickly into the property I saw only last week....
read full review
Was this helpful? Yes

“From initial enquiry we have been dealt in both a ......”

Share on :
Feb 24,2016
Minithumbup
Charlie
By: 'hedkandi81'
Feb 24,2016
0 people found
this helpful
From initial enquiry we have been dealt in both a professional and courteous manor. Matt was our original point of call and helped us most efficiently to find all the answers to our questions. Charlie then took over and has been a pleasure to deal ...
read full review
Was this helpful? Yes

“Very fast and professional service. Charlie was very helpful and ......”

Share on :
Feb 17,2016
Minithumbup
Charlie
By: 'Simon'
Feb 17,2016
1 people found
this helpful
Very fast and professional service. Charlie was very helpful and a genuine nice person who made the process hastle free. It was all turned found really quick and I would recommend Ashley alAdams to a family or friend....
read full review
Comment on agent fees
Seemed ok, not sure what other companies offer.
Was this helpful? Yes

“Zara was particularly helpful during the viewing and application process. ......”

Share on :
Jul 17,2015
Minithumbup
Zara
By: 'Anon'
Jul 17,2015
0 people found
this helpful
Zara was particularly helpful during the viewing and application process. I would definitely recommend dealing with her. She was very pleasant and approachable. However, when we came to moving into the new property Zara was on holiday. During moving in we found there were security ...
read full review
Was this helpful? Yes

“I found both Laura and Nicky very professional but acted ......”

Share on :
Jul 16,2015
Minithumbup
Laura
By: 'Shaun'
Jul 16,2015
0 people found
this helpful
I found both Laura and Nicky very professional but acted with a personal touch. They made the letting of my property very easy and made themselves available to answer any queeries that I had and kept me informed at all times. They are a credit ...
read full review
Was this helpful? Yes

“Really good service, not rented a property before. Explained it ......”

Share on :
Jul 16,2015
Minithumbup
By: 'Leanne'
Jul 16,2015
1 people found
this helpful
Really good service, not rented a property before. Explained it really well. They were really helpful along the whole process...
read full review
Was this helpful? Yes

“I have dealt with Nicola at Ashley Adams on all ......”

Share on :
Jul 15,2015
Minithumbup
By: 'jon'
Jul 15,2015
0 people found
this helpful
I have dealt with Nicola at Ashley Adams on all my buy to let properties and she is superb :) Holly in sales has also been super helpful in finding me properties to purchase. *****5 stars for these guys :)...
read full review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Ashley Adams, Derby DE1 3GA



Find the Best Agent to
Sell or Rent Your Home