“Unprofessional and Dishonest...”
1 Star Review
Oct 12,2023
By:
'ali'
Oct 12,2023
Services: Lettings (as a Tenant)
Rent PCM: £1250
Would you recommend?: No
Postcode: DE1
Lettings (as a Tenant)
Rent PCM: £1250
Postcode: DE1
0
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This is currently my third property I am renting here in Derby and the first time I am using Ashley Adams services. I can honestly say that my experience with Ashley Adams has been greatly upsetting. There seems to be no empathy for people, and ...
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“They are all very helpful and good arrangemen......”
5 Star Review
Sep 30,2022
By:
'Ada Chan'
Sep 30,2022
Services: Lettings (as a Tenant)
Rent PCM: £1100
Would you recommend?: No
Postcode: DE23
Lettings (as a Tenant)
Rent PCM: £1100
Postcode: DE23
0
people found
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They are all very helpful and good arrangement for the rental process.
Now I would like to thanks their kindness help....
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“Ashley Adams: Unscrupulous agency. BEWARE!...”
1 Star Review
May 31,2022
By:
'Kene'
May 31,2022
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: DE23
Lettings (Prospective customer)
Postcode: DE23
0
people found
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Recently moved from New York for postgraduate research in Derby. Contacted Ashley Adams over a house I had seen on Zoopla.
The first issue - after I had viewed the advertised property, signed necessary forms and paid a holding fee, I was told the property ...
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“Terrible experience. We phoned in an offer on......”
1 Star Review
Jun 11,2020
By:
'Emma'
Jun 11,2020
Services: Sales (as a Buyer)
Sold price: £235000
Would you recommend?: No
Postcode: DE23
Sales (as a Buyer)
Sold price: £235000
Postcode: DE23
5
people found
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Terrible experience. We phoned in an offer on a house, got told that we would need to put in a higher offer as there was another bidder, would not advise what the other bid was, raised my offer by 5k, went into the office 2 days ...
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5
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“Attitude from Gutter........ not Professional...”
1 Star Review
Jul 11,2019
By:
'JASON'
Jul 11,2019
Services: Lettings (Prospective customer)
Rent PCM: £795
Would you recommend?: No
Postcode: DE23
Lettings (Prospective customer)
Rent PCM: £795
Postcode: DE23
2
people found
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I arranged an appointment on a Monday to view on Wednesday and they cancelled without me being notified. When I called the office the agent said they send the cancellation to MY mobile number (BLATANT LIE). I lost one days holiday [They had my number ...
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1 Star Review
Aug 03,2018
By:
'DE'
Aug 03,2018
Services: Lettings (as a Tenant)
Rent PCM: £800
Would you recommend?: No
Postcode: DE
Lettings (as a Tenant)
Rent PCM: £800
Postcode: DE
1
people found
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Schedule an appointment and it's cancelled without being notified. When called the office the agent said they send the cancellation to a wrong mobile number. I lost one day off due to this [They have my number and they could have called me for this]. ...
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1
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1 Star Review
May 18,2018
By:
'Alex'
May 18,2018
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: DE1
Sales (Prospective customer)
Postcode: DE1
1
people found
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The keys to my property that they were selling have been lost. At first they claimed to have nothing to do with my property, despite the property being listed on Zoopla by them and a viewing feedback having been received. Now it appears that they ...
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Comment on agent fees
Only one viewing in 8 weeks. The only feedback that I received from them
1
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“Matthew made it all very easy. He explained everything fantastically ......”
5 Star Review
Jul 05,2017
By:
'Abbie'
Jul 05,2017
Services: Lettings (as a Tenant)
Rent PCM: £450
Would you recommend?: Yes
Postcode: DE1
Lettings (as a Tenant)
Rent PCM: £450
Postcode: DE1
1
people found
this helpful
Matthew made it all very easy. He explained everything fantastically and knew my perfect property before I did. I only had to view one to know if was perfect for me.
He also managed to achieve what I thought would be impossible. Moved in within ...
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Comment on agent fees
Slightly pricey but great to know you are covered and it's all explained so you know what you are paying. Disregarding deposit and rent they're very reasonable it's just that it all comes at once
1
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“Although staff were friendly.... I was disgusted that I received ......”
2 Star Review
Mar 16,2017
By:
'G'
Mar 16,2017
Services: Sales (as a Buyer)
Would you recommend?: No
Postcode: DE1
Sales (as a Buyer)
Postcode: DE1
4
people found
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Although staff were friendly.... I was disgusted that I received a further two pairs of my house keys AFTER the completion date! (Following a very long drawn out poor service from their own solicitors!). No end of issues with Conveyancing Direct. I wanted to know ...
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4
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“Joseph has been brilliant and made our application and move ......”
5 Star Review
Mar 10,2017
By:
'Hannah'
Mar 10,2017
Services: Lettings (as a Tenant)
Rent PCM: £550
Would you recommend?: Yes
Postcode: DE73
Lettings (as a Tenant)
Rent PCM: £550
Postcode: DE73
1
people found
this helpful
Joseph has been brilliant and made our application and move as swift and easy going as possible. He provides any requested information in a timely manner and is polite and very helpful, as are other agents at the branch that I have spoken to in ...
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Comment on agent fees
Good
1
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“Great service - friendly and efficient - did exactly what ......”
5 Star Review
Mar 03,2017
By:
'DE73'
Mar 03,2017
Services: Lettings (as a Tenant)
Rent PCM: £1000
Would you recommend?: Yes
Postcode: DE73
Lettings (as a Tenant)
Rent PCM: £1000
Postcode: DE73
2
people found
this helpful
Great service - friendly and efficient - did exactly what they promised. Would recommend to anyone looking to rent a property in and around Derby....
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Comment on agent fees
Fees were ok - (no-one likes fees!) but they were fine.
2
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“I've had my property managed by Ashley Adams for a ......”
5 Star Review
Dec 08,2016
By:
'N'
Dec 08,2016
Services: Lettings (as a Landlord)
Rent PCM: £510
Would you recommend?: Yes
Postcode: DE21
Lettings (as a Landlord)
Rent PCM: £510
Postcode: DE21
1
people found
this helpful
I've had my property managed by Ashley Adams for a number of years and have always recieved excellent customer service especially from Viraj Patel. You can be assured of recieving great service at all times....
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Comment on agent fees
Fees charged are very reasonable and very competitive compared to other local agents.
1
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“My property was advertised within hours of the valuation appointment. ......”
4 Star Review
Nov 03,2016
By:
'Landlord'
Nov 03,2016
Services: Lettings (as a Landlord)
Rent PCM: £750
Would you recommend?: Yes
Postcode: DE24
Lettings (as a Landlord)
Rent PCM: £750
Postcode: DE24
1
people found
this helpful
My property was advertised within hours of the valuation appointment. I was kept informed regularly of progress on viewings. The reference checks was done quickly and the tenant moved in within a week of viewing the property. The only slight delay was on the contract ...
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1
people found
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“With it being the first time I have moved into ......”
5 Star Review
Sep 06,2016
By:
'Gary'
Sep 06,2016
Services: Lettings (as a Tenant)
Rent PCM: £500
Would you recommend?: Yes
Postcode: DE22
Lettings (as a Tenant)
Rent PCM: £500
Postcode: DE22
2
people found
this helpful
With it being the first time I have moved into a property I was apprehensive about the process but with Nicola the process was a breeze and quite enjoyable. She was very approachable and kept myself and my partner informed every step of the way. ...
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Comment on agent fees
Her fees were very fair and worth it.
2
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“Incredibly pleasant person, as well as being thorough and concise ......”
5 Star Review
Aug 23,2016
By:
'S'
Aug 23,2016
Services: Lettings (as a Tenant)
Rent PCM: £500
Would you recommend?: Yes
Postcode: DE3
Lettings (as a Tenant)
Rent PCM: £500
Postcode: DE3
1
people found
this helpful
Incredibly pleasant person, as well as being thorough and concise with all the serious stuff! Replies to important emails quickly, and helped me sort out stuff I wouldn't of thought of immediately e.g. contents insurance...
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Comment on agent fees
Good
1
people found
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“A friendly, approachable yet professional manner. Her personality and positivity ......”
5 Star Review
Aug 14,2016
By:
'Charlotte'
Aug 14,2016
Services: Lettings (as a Tenant)
Rent PCM: £700
Would you recommend?: Yes
Postcode: DE24
Lettings (as a Tenant)
Rent PCM: £700
Postcode: DE24
1
people found
this helpful
A friendly, approachable yet professional manner. Her personality and positivity radiate from her and this, alongside her capabilities, ensured we felt we were getting a high quality service....
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1
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“This agent is fantastic, by far the best I have ......”
5 Star Review
Jul 22,2016
By:
'jon'
Jul 22,2016
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: DE24
Lettings (as a Landlord)
Postcode: DE24
0
people found
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This agent is fantastic, by far the best I have ever dealt with.
They make everything very easy and offer a superb service.
Highly recommended....
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Comment on agent fees
ok
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“Fantastic service! Joseph was really helpful throughout and quick to ......”
5 Star Review
Jul 01,2016
By:
'Rhi'
Jul 01,2016
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: DE24
Lettings (as a Tenant)
Postcode: DE24
1
people found
this helpful
Fantastic service! Joseph was really helpful throughout and quick to respond to any queries we had. Big thank you to all....
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1
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“Nicola has been amazing, very professional, organised and most of ......”
5 Star Review
Jun 06,2016
By:
'Maria'
Jun 06,2016
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: DE
Lettings (as a Landlord)
Postcode: DE
0
people found
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Nicola has been amazing, very professional, organised and most of all very helpful.
My rental property was advertised on Right Move within 2 hours of me meeting Nicola and an offer made on the property within a couple of days. Their on line document signature system ...
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“Ashley Adams have done a great job in letting my ......”
5 Star Review
Apr 25,2016
By:
'Ashley'
Apr 25,2016
Services: Lettings (as a Landlord)
Rent PCM: £875
Would you recommend?: Yes
Postcode: DE1
Lettings (as a Landlord)
Rent PCM: £875
Postcode: DE1
1
people found
this helpful
Ashley Adams have done a great job in letting my property quickly compared to other agents I have used in the past and at a great price.
Charlie Howe, my key point of contact, went out of her way to ensure a fast let and ...
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Comment on agent fees
Execellent
1
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“We recently rented a property from Ashley Adams and Nicola ......”
5 Star Review
Apr 15,2016
By:
'B'
Apr 15,2016
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: DE22
Lettings (as a Tenant)
Postcode: DE22
1
people found
this helpful
We recently rented a property from Ashley Adams and Nicola was our letting agent. 10 out of 10 service, she was absolutely fantastic, we ran into multiple problems with moving out and she sorted them immediately. Would definitely use Ashley Adams again, she's a credit to the ...
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Comment on agent fees
Reasonable fees, no problems
1
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“best agent in derby and would recommend to my friends. ......”
5 Star Review
Mar 19,2016
By:
'tomor'
Mar 19,2016
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: DE24
Lettings (as a Tenant)
Postcode: DE24
0
people found
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best agent in derby and would recommend to my friends. matt and Charlie helped with everything I needed from the first viewing up to the day of moving in. very fast and efficient from day one....
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Comment on agent fees
fees ok
0
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“I have received excellent service from Ashley Adams as a ......”
5 Star Review
Mar 19,2016
By:
'Gill'
Mar 19,2016
Services: Lettings (as a Landlord)
Rent PCM: £750
Would you recommend?: Yes
Postcode: DE22
Lettings (as a Landlord)
Rent PCM: £750
Postcode: DE22
1
people found
this helpful
I have received excellent service from Ashley Adams as a landlady for a rental property. From start to finish they have been helpful and comprehensive in their approach. I found that their potential pricing of my property was in keeping with other agents on the ...
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Comment on agent fees
Found to be reasonable and in keeping with other agents in the locality.
1
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“Charlie was efficient and friendly. She moved quickly to secure ......”
5 Star Review
Mar 18,2016
By:
'X'
Mar 18,2016
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: DE1
Lettings (as a Tenant)
Postcode: DE1
0
people found
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Charlie was efficient and friendly. She moved quickly to secure the agreement. Very satisfied. I will be able to move quickly into the property I saw only last week....
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“From initial enquiry we have been dealt in both a ......”
5 Star Review
Feb 24,2016
By:
'hedkandi81'
Feb 24,2016
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: DE24
Lettings (as a Tenant)
Postcode: DE24
0
people found
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From initial enquiry we have been dealt in both a professional and courteous manor. Matt was our original point of call and helped us most efficiently to find all the answers to our questions. Charlie then took over and has been a pleasure to deal ...
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“Very fast and professional service. Charlie was very helpful and ......”
5 Star Review
Feb 17,2016
By:
'Simon'
Feb 17,2016
Services: Lettings (as a Tenant)
Rent PCM: £600
Would you recommend?: Yes
Postcode: DE21
Lettings (as a Tenant)
Rent PCM: £600
Postcode: DE21
1
people found
this helpful
Very fast and professional service. Charlie was very helpful and a genuine nice person who made the process hastle free. It was all turned found really quick and I would recommend Ashley alAdams to a family or friend....
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Comment on agent fees
Seemed ok, not sure what other companies offer.
1
people found
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“Zara was particularly helpful during the viewing and application process. ......”
4 Star Review
Jul 17,2015
By:
'Anon'
Jul 17,2015
Services: Lettings (as a Tenant)
Rent PCM: £900
Would you recommend?: Yes
Postcode: DE65
Lettings (as a Tenant)
Rent PCM: £900
Postcode: DE65
0
people found
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Zara was particularly helpful during the viewing and application process. I would definitely recommend dealing with her. She was very pleasant and approachable. However, when we came to moving into the new property Zara was on holiday. During moving in we found there were security ...
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“I found both Laura and Nicky very professional but acted ......”
5 Star Review
Jul 16,2015
By:
'Shaun'
Jul 16,2015
Services: Lettings (as a Landlord)
Rent PCM: £525
Would you recommend?: Yes
Postcode: DE1
Lettings (as a Landlord)
Rent PCM: £525
Postcode: DE1
0
people found
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I found both Laura and Nicky very professional but acted with a personal touch. They made the letting of my property very easy and made themselves available to answer any queeries that I had and kept me informed at all times. They are a credit ...
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“Really good service, not rented a property before. Explained it ......”
5 Star Review
Jul 16,2015
By:
'Leanne'
Jul 16,2015
Services: Lettings (as a Landlord)
Rent PCM: £525
Would you recommend?: Yes
Postcode: DE24
Lettings (as a Landlord)
Rent PCM: £525
Postcode: DE24
1
people found
this helpful
Really good service, not rented a property before. Explained it really well. They were really helpful along the whole process...
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1
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“I have dealt with Nicola at Ashley Adams on all ......”
5 Star Review
Jul 15,2015
By:
'jon'
Jul 15,2015
Services: Lettings (as a Landlord)
Rent PCM: £500
Would you recommend?: Yes
Postcode: DE24
Lettings (as a Landlord)
Rent PCM: £500
Postcode: DE24
0
people found
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I have dealt with Nicola at Ashley Adams on all my buy to let properties and she is superb :)
Holly in sales has also been super helpful in finding me properties to purchase.
*****5 stars for these guys :)...
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