Arrow Estates
3.8/5, 16 reviews
69% recommended
100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
75% lettings fee satisfaction
No description for branch.

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Latest Reviews

 View all Reviews 16
21st Dec 2024
reviewed by 'David Harris'
“I was very happy with the service provided by Arrow Estates, smooth check in and checkout of the property, helpful ......”
8th Apr 2024
reviewed by 'Emily'
“I found Arrow Estates particularly John understanding and helpful during my tenancy. They responded to my queries promptly, the rent ......”
8th Dec 2023
reviewed by 'Prospective Tenant'
“Landlords, steer clear! This is not the reputable agency they present themselves as, but rather seemingly a single man with ......”
8th Dec 2023
reviewed by 'Helen'
“I was pleased with the service Arrow Estates provided during my tenancy. They were understanding when my rent was paid ......”
4th Nov 2022
reviewed by 'Niyant'
“One of the worst ever agency, We had exchanged numerous documents and were in verge of finalising when they cancelled ......”
17th May 2021
reviewed by 'Susan'
“Rented a room from Arrow Estates as a working professional and was happy with their service. The property was well ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £188,500 £188,500
Lettings 100% 75% £395 £1,550
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 8 4 2 0 0 0 1 1
Areas covered
  • WR1
  • WR6
  • WR8
  • WORCESTERSHIRE
  • WR2
  • WR7
  • WR9
  • WR3
  • WR11
  • WR4
  • WR12
  • WR5
  • WR13
Address

Restdale House 32-33 Foregate Street
Worcester
Worcestershire
WR1 1EE
01905 769306

update staff | update details

Opening Hours
  • Monday: 09:30 - 18:30
  • Tuesday: 09:30 - 18:30
  • Wednesday: 09:30 - 18:30
  • Thursday: 09:30 - 18:30
  • Friday: 09:30 - 18:30
  • Saturday: 09:30 - 16:30
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“I was very happy with the service provided by......”

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Dec 21,2024
Minithumbup
By: 'David Harris'
Dec 21,2024
0 people found
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I was very happy with the service provided by Arrow Estates, smooth check in and checkout of the property, helpful during my tenancy and a fair rent charged. Would recommend....
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“Happy with their service...”

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Apr 08,2024
Minithumbup
By: 'Emily'
Apr 08,2024
0 people found
this helpful
I found Arrow Estates particularly John understanding and helpful during my tenancy. They responded to my queries promptly, the rent wasn't set too high, they responded to emergencies quickly and carried out repairs to the property on time. Would highly recommend....
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“Landlords, steer clear! Shady one-man 'agency'...”

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Dec 08,2023
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By: 'Prospective Tenant'
Dec 08,2023
2 people found
this helpful
Landlords, steer clear! This is not the reputable agency they present themselves as, but rather seemingly a single man with dubious morals and business practices. As you'll notice from other reviews, John is the only employee mentioned and he seems to be the entirety of ...
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“Friendly, professional and helpful agency...”

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Dec 08,2023
Minithumbup
By: 'Helen'
Dec 08,2023
0 people found
this helpful
I was pleased with the service Arrow Estates provided during my tenancy. They were understanding when my rent was paid late on one occasion, were helpful in renewing my tenancy and resolved repairs with the property and any other issues quickly. Would use them again ...
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“One of the worst ever agency, We had exchang......”

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Nov 04,2022
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By: 'Niyant'
Nov 04,2022
1 people found
this helpful
One of the worst ever agency, We had exchanged numerous documents and were in verge of finalising when they cancelled out my application for no valid reason, and put me in a mess. Don’t contact them if you want to seriously rent a property....
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“Rented a room from Arrow Estates as a working......”

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May 17,2021
Minithumbup
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John
By: 'Susan'
May 17,2021
0 people found
this helpful
Rented a room from Arrow Estates as a working professional and was happy with their service. The property was well looked after and the staff were professional. Received back most of my deposit albeit for a few minor issues which were my responsibility. Would use ...
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“Good service...”

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Dec 04,2020
Minithumbup
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John
By: 'Ben'
Dec 04,2020
0 people found
this helpful
I rented from Arrow Estates and was happy with their service and support. Mainly dealt with John who was helpful and sorted out any issues. Would recommend....
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“Great Letting Agent...”

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Dec 04,2020
Minithumbup
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John
By: 'Tracey'
Dec 04,2020
0 people found
this helpful
Great letting agent. No problems with service. John was understanding and friendly and dealt with all issues during my tenancy. Would recommend them....
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“I rented a two bed flat from Arrow Estates in......”

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Dec 01,2020
Minithumbup
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John
By: 'Mark'
Dec 01,2020
0 people found
this helpful
I rented a two bed flat from Arrow Estates in 2020 and was very pleased with their friendly and professional service. The property was well maintained, they were on time with repairs and always responded to my emails. Would recommend....
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By: John
Dec 01, 2020
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Thank you for your kind comments Mark ...

“One of the worst experiences renting a house.......”

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Aug 19,2020
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John
By: 'javier'
Aug 19,2020
1 people found
this helpful
One of the worst experiences renting a house. First mistake: renting without seeing the house. Me and my mate paid a deposit of about £80 to keep the house. Even the agent was showing it to other people even after that deposit was paid. The house ...
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“John was very professional and would highly r......”

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Jun 19,2020
Minithumbup
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John
By: 'Paul'
Jun 19,2020
0 people found
this helpful
John was very professional and would highly recommend his service. I now refer clients to Arrow Estates on a regular basis...
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“Worst experience ive had. This is probably th......”

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May 13,2020
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John
By: 'IntlStudents'
May 13,2020
0 people found
this helpful
Worst experience ive had. This is probably the most disgusting person you can rent a room with. Problems at every corner, John leaves EVERTHING to the last possible second and tries to find every possible reason not to help you out. DO NOT RECOMMEND Pay ...
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By: John
May 16, 2020
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We are disappointed by your negative and ill founded review and do not agree with your remarks. All issues during your tenancy were dealt with in a timely manner and we even attended call outs during Sunday hours. We also strongly object to your remarks that some of our reviews are fake and we have many satisfied customers and tenants. We made every effort to make your stay in the property more comfortable and feel that the real reason for your review is due to your constant failure to adhere to ...

“Professional Agent...”

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Apr 19,2018
Minithumbup
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John
By: 'PJR'
Apr 19,2018
0 people found
this helpful
Well established, experienced agent, with extensive knowledge of the Worcester area covering professional & Student tenants. Good quality properties, well maintained in prime locations. John also has an in-depth knowledge of the letting industry & the legal minefield to support both the tenants & Landlords....
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Comment on agent fees
Very competitive
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“Great service and competitive fees...”

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Apr 17,2018
Minithumbup
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John
By: 'BM'
Apr 17,2018
0 people found
this helpful
Great letting service, helpful, professional and competitive fees. Always responded to calls and emails and dealt with with repairs and maintenance quickly. Would recommend....
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Comment on agent fees
Competitive fees
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“sales/letting agent...”

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Apr 09,2018
Minithumbup
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John
By: 'TIMMO'
Apr 09,2018
0 people found
this helpful
I have used Arrow Estates for both letting and sales. Small one man band which as far as I am concerned is a benefit. If he does not perform ,he does not get paid , also below VAT limit which saves 20%....
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Comment on agent fees
see above
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“Customer service is shocking, they will leave everything possible to ......”

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Jul 07,2017
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John
By: 'Lorilee'
Jul 07,2017
4 people found
this helpful
Customer service is shocking, they will leave everything possible to the last minute and avoid any contact. Hardly ever answer the office phone line advertised and won't respond to a message. Overall experience was exasperating....
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By: Intl Student
May 13, 2020
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Completely agree, atrocious service, DO NOT RECOMMEND!!!! ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

In accordance with those laid out by The Property Ombudsman
Last updated at 9:15 AM 09/10/2019 by heather heather

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