81% lettings valuation accuracy
92% lettings fee satisfaction
Established in 2006, Arden has become a trusted and well-respected operator within the letting industry. Looking after a wide variety of properties throughout Edinburgh and the Lothians, our depth of knowledge and fully trained staff provide a service which is second to none.We understand that every client is an individual ...
show more
Established in 2006, Arden has become a trusted and well-respected operator within the letting industry. Looking after a wide variety of properties throughout Edinburgh and the Lothians, our depth of knowledge and fully trained staff provide a service which is second to none.
We understand that every client is an individual and offer a personal hands-on service, where designated property managers deal directly with the property, the tenants and their Landlord client. This is backed up by our in-office admin team, utilising the latest software management systems. People are at the centre of our business; by looking after them, we maintain an excellent return on investment.
Our fully managed service is completely inclusive with no hidden charges.
Arden won the Gold, the top award for service to Landlords and the Silver Award for Service to Tenants in all of Scotland (we’re working on this for next time!). What’s more, we won Gold for Edinburgh in both categories.
We understand that every client is an individual and offer a personal hands-on service, where designated property managers deal directly with the property, the tenants and their Landlord client. This is backed up by our in-office admin team, utilising the latest software management systems. People are at the centre of our business; by looking after them, we maintain an excellent return on investment.
Our fully managed service is completely inclusive with no hidden charges.
Arden won the Gold, the top award for service to Landlords and the Silver Award for Service to Tenants in all of Scotland (we’re working on this for next time!). What’s more, we won Gold for Edinburgh in both categories.
Latest Reviews
View all Reviews 225Featured Review
a
reviewed by 'Rita'
Featured Review
a
reviewed by 'Simon Marr'
Featured Review
a
reviewed by 'Max hamilton'
Featured Review
a
reviewed by 'Harry'
Featured Review
a
reviewed by 'Mark'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 81% | 92% | £450 | £3,250 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 77 | 4 | 102 | 19 | 0 | 0 | 0 | 0 | 19 | 4 |
Areas covered
- EH10
- EH1
- EH2
- EH3
- EH4
- EH5
- EH6
- EH7
- EH8
- EH9
Address
43 Morningside Road
Edinburgh
City of Edinburgh
EH10 4DR
01315168159
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Latest Properties
No Properties
Featured Review
a
Feb 11,2024
Feb 11,2024
1
people found
this helpful
this helpful
Excellent Service from Arden. Malcolm has been very polite and professional as my Property Manager. I always get repairs dealt with promptly. Thanks....
read full review
read full review
Was this helpful?
Yes
Yes
Featured Review
a
Feb 08,2024
Feb 08,2024
0
people found
this helpful
this helpful
I am a landlord and have always found Arden Property Management professional, friendly, helpful, knowledgeable and efficient. They have built a good relationship with my tenants and the properties are thoroughly inspected and really well maintained. Arden have also continued to improve their service, for ...
read full review
read full review
Was this helpful?
Yes
Yes
Featured Review
a
Feb 07,2024
Feb 07,2024
0
people found
this helpful
this helpful
Tommy is very easy to work with. Nothing is an issue and he's always keen to help whenever I ask! Thanks!...
read full review
read full review
Was this helpful?
Yes
Yes
Featured Review
a
Feb 07,2024
Feb 07,2024
0
people found
this helpful
this helpful
Arden property management were great in the process of securing a flat in Edinburgh. They were informative and attentive to our needs throughout the process !! Thank you again to all of the Team, Anna and Ali you there brill!...
read full review
read full review
Was this helpful?
Yes
Yes
Featured Review
a
Feb 07,2024
Feb 07,2024
0
people found
this helpful
this helpful
Great service, can't fault them. Tommy has always been on top of repairs and any issues i've had....
read full review
read full review
Was this helpful?
Yes
Yes
Apr 29,2024
Apr 29,2024
0
people found
this helpful
this helpful
Really helpful, and taken care of all my needs. Thanks...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 29,2024
Apr 29,2024
0
people found
this helpful
this helpful
Any issues we have had with our property Tommy has been great in resolving them....
read full review
read full review
Was this helpful?
Yes
Yes
Mar 02,2024
Mar 02,2024
0
people found
this helpful
this helpful
Karen Allen is such a very receptive agent; often I need a statement or other information about my Property and Karen supplies it promptly....
read full review
read full review
Was this helpful?
Yes
Yes
Mar 01,2024
Mar 01,2024
0
people found
this helpful
this helpful
Great agency. I was a first time landlord, renting my flat out whilst away, and Catriona and her team were the only agency that took the time to help me out with understanding how it all works. Since then, they've found great tenants, resolved any ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 29,2024
Feb 29,2024
0
people found
this helpful
this helpful
Used Arden for nearly 20 years. Catriona and her team are friendly, efficient and have managed our property in a really professional manner. First class....
read full review
read full review
Was this helpful?
Yes
Yes
Feb 29,2024
Feb 29,2024
0
people found
this helpful
this helpful
Excellent service from Arden Catrina goes all out to help solve any problems you might encounter. Have been a client with them for many years excellent staff....
read full review
read full review
Was this helpful?
Yes
Yes
Feb 29,2024
Feb 29,2024
0
people found
this helpful
this helpful
Arden have managed my Edinburgh property for more than ten years. I have found them to be attentive, efficient and - what matter to me - fair-minded. They try to see matters from the landlord's and tenants' point of view. They are helpful and a ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 28,2024
Feb 28,2024
0
people found
this helpful
this helpful
Over 10 years working with Arden as contractor for electrical appliance repairs (Pentland Domestics) Good company to work with, professional and supportive from tommy Kirkwood....
read full review
read full review
Was this helpful?
Yes
Yes
Feb 28,2024
Feb 28,2024
0
people found
this helpful
this helpful
Great person and worked well, excellent service received by Callum....
read full review
read full review
Was this helpful?
Yes
Yes
Feb 28,2024
Feb 28,2024
0
people found
this helpful
this helpful
Fantastic team who always thrive for excellence for all clients...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 27,2024
Feb 27,2024
0
people found
this helpful
this helpful
Fantastic agency to work with, having dealt with Tommy on a number of occasions, he was diligent, insightful and offered great advice on the issue at hand. Would highly recommend for any landlord seeking sound management in Edinburgh...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 27,2024
Feb 27,2024
0
people found
this helpful
this helpful
Tommy Kirkwood provided great service, speedy and informative responses. Thank you!...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 26,2024
Feb 26,2024
0
people found
this helpful
this helpful
Excellent agency in my experience, responsive and with attention to detail....
read full review
read full review
Was this helpful?
Yes
Yes
Feb 26,2024
Feb 26,2024
0
people found
this helpful
this helpful
I have had properties letting with Arden for over 10 years. Catriona Smith is friendly, approachable and made the letting process painless from the start. She has continued to support and answer questions when necessary. I appreciate all the guidance I have received from Catriona....
read full review
read full review
Was this helpful?
Yes
Yes
Feb 26,2024
Feb 26,2024
0
people found
this helpful
this helpful
arden are a good letting agents. much better than some bigger ones. I have been with them for years ....
read full review
read full review
Was this helpful?
Yes
Yes
Feb 26,2024
Feb 26,2024
0
people found
this helpful
this helpful
We have two flats in Edinburgh that we rent out via Arden’s. Catriona Smith manages these properties on our behalf. She has gone above and beyond in assisting us purchasing the second property when we live abroad. Arden’s have always been proactive in ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 25,2024
Feb 25,2024
0
people found
this helpful
this helpful
As a landlord living afar, and with letting regulations becoming increasingly complex, I required a letting agent to look after my Edinburgh property. Catriona at Arden was recommended to me by a good friend who had tried and tested several other agents. I signed up ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 23,2024
Feb 23,2024
0
people found
this helpful
this helpful
Catriona was very helpful navigating the Arden let only process. Will look to utilise her next time....
read full review
read full review
Was this helpful?
Yes
Yes
Feb 23,2024
Feb 23,2024
0
people found
this helpful
this helpful
Exceptional ongoing service! Catriona Smith provides continued outstanding support. She promptly addresses all enquiries and efficiently resolves issues that arise. Highly recommended!...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 23,2024
Feb 23,2024
0
people found
this helpful
this helpful
Catriona, has been a great help with various issues offering professional and helpful advice covering various aspects of property and letting. Always available and takes time to talk...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 23,2024
Feb 23,2024
0
people found
this helpful
this helpful
Catriona and the team have managed my property for almost 15 years. They are always on hand when needed and respond promptly to enquiries. They inspect the property regularly and keep on top of any issues that arise. It’s great to be able to rely ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 23,2024
Feb 23,2024
0
people found
this helpful
this helpful
Arden are a really excellent company to work with in all respects. First class communications, problem solving and fair, one phone call and Karen in Edinburgh resolved my issue. I can recommend their services unreservedly....
read full review
read full review
Was this helpful?
Yes
Yes
Feb 23,2024
Feb 23,2024
0
people found
this helpful
this helpful
For over 16 years Arden have managed our properties. All staff are polite, responsive and deal with enquiries quickly. Catriona, Tommy and Karen deserve special mention as they are very customer focused for both us and our tenants. We have rarely had a vacant period and ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 22,2024
Feb 22,2024
0
people found
this helpful
this helpful
I am a new landlord who recently handed over my property to Arden, and so far they have proven to be excellent managers. Friendly, efficient and helpful. I recently contacted Karen Allan in the accounts team, and she handled the issue really well, in a ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 22,2024
Feb 22,2024
0
people found
this helpful
this helpful
Calum Lothian has been an exceptional property manager. He responds to emails immediately about issues and queries about the flat and goes above and beyond to assist....
read full review
read full review
Was this helpful?
Yes
Yes
Feb 22,2024
Feb 22,2024
0
people found
this helpful
this helpful
We have three times not gotten the automatic rental receipt in half a year. The last two times KAREN ALLAN always helped us to solve the automatic rental receipt. We are so appreciative of her....
read full review
read full review
Was this helpful?
Yes
Yes
Feb 23, 2024
View all comments
(1)
Thanks for leaving a review. Our new accounts software does things a little differently but hopefully it has all settled now! ...
Feb 22,2024
Feb 22,2024
0
people found
this helpful
this helpful
Great company. Supportive staff and helpful. Nothing is to much trouble....
read full review
read full review
Was this helpful?
Yes
Yes
Feb 23, 2024
View all comments
(1)
Thank you Claire, that is lovely to here! ...
Feb 18,2024
Feb 18,2024
0
people found
this helpful
this helpful
Great company and would highly recommend Tommy Kirkwood in maintenance was great...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 18,2024
Feb 18,2024
0
people found
this helpful
this helpful
Great agency would highly recommend arden and Tommy Kirkwood , Great service...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 16,2024
Feb 16,2024
0
people found
this helpful
this helpful
Arden are the best agents I've had when it comes to being a renter. They were always quick and helpful to resolve any issues unlike previous companies I've rented from! Would recommend 100%...
read full review
read full review
Was this helpful?
Yes
Yes
Malcolm
(36)
Catriona
(34)
Tommy
(29)
Laura
(14)
Calum
Karen
Otilia
Anna
Alistair
Maryam
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 1:47 PM 14/06/2018 by Catriona Waugh
