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Coventry, CV1
1.6/5, 23 Reviews
18% Recommended
100% letting valuation accuracy
64% letting fee satisfaction
No description for branch.
Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 100% | 64.00% | £550 | £1,350 |
Address
Archer Bassett
5-6 Greyfriars Court, Coventry, West Midlands
CV1 3RY
024 7623 7500
Services offered
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Archer Bassett Branches (View All 5)
The viewing was nice, but the ...
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1 Star Review
By : 'Graham'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : CV3
31 Mar 2025
People found this helpful
The viewing was nice, but the after treatment was quite the opposite. I stressed a timeframe to relocate to the area from another part of the country work purposes, but had to keep chasing Archer Bassett an answer as to whether my application was successful or not the property I hoped to rent.... Read Full Review
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The viewing was nice, but the after treatment was quite the opposite.
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Graham said about Archer Bassett
Services : Letting( As a Prospective Landlord/Tenant )Date: 31st Mar 2025
The viewing was nice, but the after treatment was quite the opposite.
I stressed a timeframe to relocate to the area from another part of the country work purposes, but had to keep chasing Archer Bassett an answer as to whether my application was successful or not the property I hoped to rent. Finally, after a wasted week, I called and was told told I was unsuccessful and that they simple forgot to call and me know a few days beforehand.
I am fairly confident that they did not forget to call the successful applicant and collect their deposit ASAP.
So I am no closer to finding a place to live because of their lack of contact and understanding.
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Left without hot water and ...
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2 Star Review
By : 'Lucy'
Services : Letting( As a Tenant )
Rent PCM : £800
Would you recommend ? : No
Postcode : CV6
12 Dec 2024
People found this helpful0
Left without hot water and heating for over 2 weeks in freezing temperatures. Poor communication and little sympathy. Tenant well being is not a priority in my opinion and despite raising concerns on a regular basis I am no further forward and advised to purchase temporary electric heaters until... Read Full Review
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Lucy said about Archer Bassett
Services : Letting( As a Tenant )Date: 12th Dec 2024
Left without hot water and heating for over 2 weeks in freezing temperatures. Poor communication and little sympathy. Tenant well being is not a priority in my opinion and despite raising concerns on a regular basis I am no further forward and advised to purchase temporary electric heaters until boiler replacement . Regardless of limitations, particularly when I am a good tenant this is has been a Disappointing experience.
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Exceptionally good agent ...
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5 Star Review
By : 'Simon'
Services : Letting( As a Owner )
Rent PCM : £600
Would you recommend ? : Yes
Postcode : CV1
29 Oct 2024
People found this helpful0
Archer Bassett has provided agent services for me for over a decade, and I have found their customer service consistently excellent. They are speedy, efficient and have a thorough understanding of their field of work. Sam and Kirsten in Coventry City Centre are exceptionally... Read Full Review
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Simon Banks said about Archer Bassett
Services : Letting( As a Owner )Date: 29th Oct 2024
Archer Bassett has provided agent services for me for over a decade, and I have found their customer service consistently excellent. They are speedy, efficient and have a thorough understanding of their field of work. Sam and Kirsten in Coventry City Centre are exceptionally good.
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Despite the work of many ...
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1 Star Review
By : 'Yok'
Services : Letting( As a Tenant )
Rent PCM : £1350
Would you recommend ? : No
Postcode : CV5
4 Apr 2022
People found this helpful0
Despite the work of many people, it is of poor quality than 2-person agents. Bad company, stay away. Keep your money and your mental... Read Full Review
Comments (0)Despite the work of many people, it is of poor quality than 2-person agents.
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Yok 1 Kere said about Archer Bassett
Services : Letting( As a Tenant )Date: 4th Apr 2022
Despite the work of many people, it is of poor quality than 2-person agents.
Bad company, stay away. Keep your money and your mental health.
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Avoid at all ...
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1 Star Review
By : 'Ian'
Services : Letting( As a Owner )
Rent PCM : £550
Would you recommend ? : No
Postcode : CV6
20 Jan 2022
People found this helpful1
Awful service from a complete shambles of an unprofessional company. Please avoid if you can and go elsewhere, there are many more agents out there who will care, not give you attitude and cause stress and cost you... Read Full Review
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Ian Aldenton said about Archer Bassett
Services : Letting( As a Owner )Date: 20th Jan 2022
Awful service from a complete shambles of an unprofessional company. Please avoid if you can and go elsewhere, there are many more agents out there who will care, not give you attitude and cause stress and cost you money.
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Hi Everyone, Please avoid the ...
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1 Star Review
By : 'Grigor'
Services : Letting( As a Tenant )
Rent PCM : £640
Would you recommend ? : No
Postcode : CV5
15 Jul 2021
People found this helpful0
Hi Everyone, Please avoid the agency. It is for your own good. There are countless negative experiences with then. To start with the slow handling of the documents. The application process took them over a month to get sorted. Then they started to rush us to move into the property. We agreed... Read Full Review
Comments (1)Hi Everyone,
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Grigor Ilev said about Archer Bassett
Services : Letting( As a Tenant )Date: 15th Jul 2021
Hi Everyone,
Please avoid the agency. It is for your own good. There are countless negative experiences with then. To start with the slow handling of the documents. The application process took them over a month to get sorted. Then they started to rush us to move into the property. We agreed and and we gave notice period to our landlords. Two days before we move in the property they told us that we can not move in as it is not ready. We have paid deposit, arranged everything, changed my personal details everywhere to be for that property and they simply said that cannot help us and move us in, knowing that we will stay on the street if they can sort it out. A lot of headache, wasted time etc. Been calling them every single day so as to move forward the application process, but they do not care. Anyway key points to the review.
AVOID FOR THE FOLLOWING REASONS:
- Slow
- Unreliable
- Giving a lot of Fake Promises
- Unresistant
- Poor Communication
- Absolutely 0 Customer Service
- Never Gave a Call Back (as they have said they would do)
- and many many more
PLEASE CHECK THE OVERALL REVIEWS OF THE AGENCY AND MAKE YOUR CHOICE WISELY.....
Hope I would have been helpful to someone!
Thank You
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By : Peter
23 Oct 2021I'm sorry that your fell let down, it is not our fault that the landlord did not have the property ready for you, although you had paid and signed the tenancy had the landlord had not signed by the...
If you are thinking of ...
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1 Star Review
By : 'Stephen'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : PL14
16 Mar 2021
People found this helpful0
If you are thinking of renting out a property, I suggest you do your homework. There are other options to... Read Full Review
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Stephen George Hickey said about Archer Bassett
Services : Letting( As a Owner )Date: 16th Mar 2021
If you are thinking of renting out a property, I suggest you do your homework. There are other options to consider
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By : Peter
23 Oct 2021Steve, we noted your comment, but are you the same landlord who has just recently let a property through us, perhaps you would like to contact us directly to discuss why you felt the need to write...
Bunch of customer hating ...
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1 Star Review
By : 'Stingy1'
Services : Surveying
Sold price : £650
Would you recommend ? : No
Postcode : CV1
1 Feb 2021
People found this helpful1
Bunch of customer hating profit orientated idiots, especially the males at hertford street. Connells is around the corner. Take my advice don't use this... Read Full Review
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Stingy1 said about Archer Bassett
Services : Surveying( )Date: 1st Feb 2021
Bunch of customer hating profit orientated idiots, especially the males at hertford street. Connells is around the corner. Take my advice don't use this bunch
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I rented my current flat with ...
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5 Star Review
Nikita
By : 'burcak'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CV3
27 Apr 2020
People found this helpful0
I rented my current flat with Archer Bassett in Coventry when I first moved to the UK from abroad. It has been almost 2 years. From the first day onwards, Archer Bassett was super helpful in everything, property management, accounts etc. They have been super responsive during these extraordinary... Read Full Review
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burcak basbug erkan said about Archer Bassett
Services : Letting( As a Tenant )Date: 26th Apr 2020
I rented my current flat with Archer Bassett in Coventry when I first moved to the UK from abroad. It has been almost 2 years. From the first day onwards, Archer Bassett was super helpful in everything, property management, accounts etc. They have been super responsive during these extraordinary times as well. For example, I had the upstairs flat leaking to my flat on very early Sunday morning, which was dangerous as the leaking occurred from just above the lights in the hall and the boiler room, Archer Bassett team responded my emergency call before 9 am on a Sunday and guiding me what to do and providing support. Help, support, guidance, quick operations, trustworthy. I strong recommend them and will work with the same agent in the future.
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bad ...
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1 Star Review
By : 'mxc'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CV6
30 Apr 2019
People found this helpful3
I rented from archer and basset my neighbour got me evicted by contacting archer and basset archer and basset never sent me a letter about my music being loud but i was thrown out unlawfully i also did not like anyone who worked in archer and basset because they are bloody... Read Full Review
Comments on Agent Fees
bad
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mxc said about Archer Bassett
Services : Letting( As a Tenant )Date: 29th Apr 2019
I rented from archer and basset my neighbour got me evicted by contacting archer and basset archer and basset never sent me a letter about my music being loud but i was thrown out unlawfully i also did not like anyone who worked in archer and basset because they are bloody useless.
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Helpful, excellent ...
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5 Star Review
Nikita
By : 'Paige'
Services : Letting( As a Tenant )
Rent PCM : £675
Would you recommend ? : Yes
Postcode : CV2
19 Nov 2018
People found this helpful0
We have been dealing with Nikita in referencing, we are kept in the loop at each stage and things are done in a timely manner. Brilliant service especially compared to local estate agents we have used... Read Full Review
Comments on Agent Fees
Reasonable
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Paige Wheatley said about Archer Bassett
Services : Letting( As a Tenant )Date: 19th Nov 2018
We have been dealing with Nikita in referencing, we are kept in the loop at each stage and things are done in a timely manner. Brilliant service especially compared to local estate agents we have used before
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Cowboys ...
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1 Star Review
By : 'Jackie'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : CV4
3 May 2018
People found this helpful9
They do not do their job . We had full management and basically it was all a waste of money . They never reply to phone calls or emails . House is in a terrible condition under their care . Highly recommend you do not use this agency .... Read Full Review
Comments on Agent Fees
Bad
Comments (0)They do not do their job .
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Jackie said about Archer Bassett
Services : Letting( As a Owner )Date: 2nd May 2018
They do not do their job .
We had full management and basically it was all a waste of money .
They never reply to phone calls or emails .
House is in a terrible condition under their care . Highly recommend you do not use this agency . Litt
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As a Landlord my experience ...
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1 Star Review
By : 'MsThomas'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : CV4
4 Sept 2017
People found this helpful11
As a Landlord my experience is awful. They have not kept records of communication and didn't even issue a 12month contract when my tenant asked. Very rude staff and one staff member asked my tenant not to complain because they would get fired!!! There are other agents ...use... Read Full Review
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MsThomas said about Archer Bassett
Services : Letting( As a Owner )Date: 3rd Sep 2017
As a Landlord my experience is awful. They have not kept records of communication and didn't even issue a 12month contract when my tenant asked. Very rude staff and one staff member asked my tenant not to complain because they would get fired!!! There are other agents ...use them
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Absolutely appalling service; ...
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1 Star Review
By : 'FrustratedinCov'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : CV5
9 Jul 2016
People found this helpful15
Absolutely appalling service; this letting agent will be polite and lovely with you, up until the point that they have your money. They refused to complete repairs for the entire year that I rented with them, which caused me extensive damage to personal property. And don't expect them to get back... Read Full Review
Comments (0)Absolutely appalling service; this letting agent will be polite and lovely with you, up until the point that they have your money. They refused to complete repairs for the entire year that I rented with them, which caused me extensive damage to personal property. And don't expect them to get back to you quickly if you do need to contact your landlord- you will have to chase them up repeatedly to get any information. Expect a large checkout fee, house viewings cancelled at the last moment, and inaccurate information about inspections. Particularly amusing was their ignorance of the 24 hour notice policy- they will REPEATEDLY attempt to inspect and arrange viewings for the property with very little notice, and show a general lack of respect for your time and commitments.
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FrustratedinCov said about Archer Bassett
Services : Letting( As a Tenant )Date: 8th Jul 2016
Absolutely appalling service; this letting agent will be polite and lovely with you, up until the point that they have your money. They refused to complete repairs for the entire year that I rented with them, which caused me extensive damage to personal property. And don't expect them to get back to you quickly if you do need to contact your landlord- you will have to chase them up repeatedly to get any information. Expect a large checkout fee, house viewings cancelled at the last moment, and inaccurate information about inspections. Particularly amusing was their ignorance of the 24 hour notice policy- they will REPEATEDLY attempt to inspect and arrange viewings for the property with very little notice, and show a general lack of respect for your time and commitments.
I would not recommend this agent to anyone; while some of their staff are fine people and are very friendly, as a whole, they will entirely ignore your rights as a renter. I would leave 0 stars if I could.
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Absolutely appalling lettings ...
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1 Star Review
By : 'Fed'
Services : Letting( Property Management )
Would you recommend ? : No
Postcode : CV2
21 Oct 2015
People found this helpful9
Absolutely appalling lettings agent. I own a property next to a rented property managed by Archer Bassett and have had months and months of difficulties trying to arrange a repair to a pipe which affects my property. They are very rude and keep informing me that the job has been raised yet there... Read Full Review
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Fed up homeowner said about Archer Bassett
Services : Letting( Property Management )Date: 20th Oct 2015
Absolutely appalling lettings agent. I own a property next to a rented property managed by Archer Bassett and have had months and months of difficulties trying to arrange a repair to a pipe which affects my property. They are very rude and keep informing me that the job has been raised yet there is no sign of any work taking place. I have requested them to get the landlord to telephone me yet I have received no reply. I have also enquires about the fencing to the rear garden which fell down and so far I have had to pay for all the repairs with no reply from the landlord. I wish I knew the property next door to mine was rented before I bought my property as these landlords clearly do not care and it is the responsible homeowners who foot the bill and care for the maintenance of their property. Letting agents should not act on the behalf of inconsiderate landlords. I feel very sorry for the tenant of the property who is still waiting for a window repai which she reported to the landlord when she moved in.
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We viewed the property in ...
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1 Star Review
By : 'lee'
Services : Letting( As a Tenant )
Rent PCM : £550
Would you recommend ? : No
Postcode : CV6
24 Feb 2015
People found this helpful10
We viewed the property in February 2013. We applied (paying the fees as requested) and stated that if we were to take the property the broken windows must be repaired, the broken plug sockets must be repaired and the large quantity of discarded furniture, rubbish, shopping trolleys and old clothing ... Read Full Review
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lee said about Archer Bassett
Services : Letting( As a Tenant )Date: 24th Feb 2015
We viewed the property in February 2013. We applied (paying the fees as requested) and stated that if we were to take the property the broken windows must be repaired, the broken plug sockets must be repaired and the large quantity of discarded furniture, rubbish, shopping trolleys and old clothing must be removed from the garden. Archer Bassett told me this would be done before we moved in. When we moved in (march 2013) none of these repairs had been done. For the first 6weeks of our tenancy we had two broken and two missing windows. We waited in for these to be repaired many times when the contractors failed to turn up. The rubbish in the garden took over two moths to be removed, and my mother was told by Archer Bassett that 'its too cold for the kids to use the garden anyway'. This was finally (partially) cleared with no appointment or forewarning to ourselves. The plug sockets were still broken when we moved out TWO YEARS later. The external drain became blocked while we lived in the property (it was slowly blocking from when we moved in but as it did eventually clear I waited until it was 'properly' blocked to phone Archer Bassett as I knew I would have problems getting it repaired (the landlord, Mr Singh, always was either unable to be contacted or would not allow the work to be carried out until many of his own contractors had seen it-these often did not turn up). After approximately 25 telephone calls Archer Bassett finally agreed to do the repair. However they stated that MY FAMILY were liable for the charges and that Mr Singh had KINDLY OFFERED (??????) to pay half! I paid the �48 as I was desperate for the repair to be done. When I moved out 6 weeks later the drain was still disgustingly and hazardously blocked. Many of the windows (fire escapes) were locked shut throughout my 24 months at the property and we were not given keys despite numerous requests. As a result we could not ventilate the property (bathroom and kitchen windows would not open) and so the property became damp and mouldy. My bedroom was so badly mouldy that my husband suffered breathing problems. We have now moved (we had to borrow �2000 which we now owe to do so) as we felt the property was not fit for habitation and that we were letting our children down by remaining there in such a state of disrepair. We have been told by Archer Bassett that we are going to have several deductions from our bond due to the property being 'dirty sqq obviously it is dirty as we were walking drain water through the property from the drain they wouldn't repair!We are also being charged for general wear and tear on the carpets and for taking OUR OWN lightbulbs!!! AVOID AT ALL COSTS!!!!!
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Absolutely shocking, We are a ...
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1 Star Review
By : 'TH89'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : CV2
27 Feb 2014
People found this helpful6
Absolutely shocking, We are a large landlord with over two hundred properties, Archer Bassett managed three of our properties originally however we have now managed to remove two from them. They are still "managing" one of our properties as we are unable to instruct them until the tenant... Read Full Review
Comments (0)Absolutely shocking, We are a large landlord with over two hundred properties, Archer Bassett managed three of our properties originally however we have now managed to remove two from them. They are still "managing" one of our properties as we are unable to instruct them until the tenant vacates as they want to charge us two months rent plus VAT plus other fees to cancel their contract, apparently we have to abide by the contract terms but they don't.
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TH89 said about Archer Bassett
Services : Letting( As a Owner )Date: 27th Feb 2014
Absolutely shocking, We are a large landlord with over two hundred properties, Archer Bassett managed three of our properties originally however we have now managed to remove two from them. They are still "managing" one of our properties as we are unable to instruct them until the tenant vacates as they want to charge us two months rent plus VAT plus other fees to cancel their contract, apparently we have to abide by the contract terms but they don't.
Archer Bassett have been an absolute shambles from day one, lying about inspections carried out, holding on to rent longer than necessary and all round complete incompetency.
Archer Bassett renewed our tenant in to another fixed term tenancy without carrying out an inspection before hand, even though they are supposed to carry out inspections every six months, our tenant paid them six months rent in advance and when we called to see when our money would be paid to us we were told 14 days!!! so they wanted to sit on our money for two weeks. Joke.
My advise as a landlord is NEVER EVER use this agent, we will certainly be glad to see the back of them. Absolute shambles.
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I began my tenancy with ...
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1 Star Review
By : 'ArcherBassetRubbish'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : CV1
2 Oct 2013
People found this helpful9
I began my tenancy with Archer Basset on 28th June 2013, since that date I have had multiple issues with my property but also issues with getting them resolved aswell! They advertised it as a fully furnished property and also said that all appliances are in working order. My fridge didn't work so... Read Full Review
What agent could do to change your mind?
been a good agency from the start and actually done there job properly and provided me with a good service.
Comments (0)I began my tenancy with Archer Basset on 28th June 2013, since that date I have had multiple issues with my property but also issues with getting them resolved aswell! They advertised it as a fully furnished property and also said that all appliances are in working order. My fridge didn't work so all my food went mouldy and I was not made aware of this issue. Reported it straight away and it took around 2 weeks for someone to come out and replace it for me which meant I had to continuously buy fresh food every few days (spent more money!) It doesn't stop here...
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ArcherBassetRubbish said about Archer Bassett
Services : Letting( As a Tenant )Date: 2nd Oct 2013
I began my tenancy with Archer Basset on 28th June 2013, since that date I have had multiple issues with my property but also issues with getting them resolved aswell! They advertised it as a fully furnished property and also said that all appliances are in working order. My fridge didn't work so all my food went mouldy and I was not made aware of this issue. Reported it straight away and it took around 2 weeks for someone to come out and replace it for me which meant I had to continuously buy fresh food every few days (spent more money!) It doesn't stop here...
There is dampness in the bathroom under the sink where the pipes have been boxed over with wood- I reported this on the day I moved in and to this date NOTHING HAS BEEN RESOLVED. I continuously contact them to get an update and they just say the same thing "LEAVE IT WITH ME AND I WILL GET HOLD OF THE LANDLORD AND CONTRACTOR" which never bloody happens.
That's not it!!...My window in my bedroom has been broken for 8 weeks and the house is FREEZING COLD- winter is coming and its going to get worse if they don't fix it. I've had to shove a towel in front of it to keep the cold out. To make matters worse the gas meter that I have fitted has debt on it from PREVIOUS TENNANTS which I am having to pay off which means I never have heating. Its ridiculous. To put the icing on the cake whenever I have called them regarding this issue they say that they have no record of me reporting it...REALLY?!!
My boiler was classed as unsafe and also my fireplace isn't use able in the dining room!!
Microwave isn't even safe to use- it nearly blew up on me when I tried to use it the day I moved in. There are also minor issues like pen on the bedroom walls (they tried to wash it off or something because there are marks on them)
Its now getting to the point that I don't feel secure in this property, it doesn't feel like home at all its horrendous. Its warmer outside then it is in here! MY FRONT DOOR IS BROKEN I CANNOT LOCK IT PROPERLY, I feel the need to place my chair in front of it just to know nobody can get in. Oh yes I almost forgot to mention that the back gate is broken (the landlord actually came to the property unannounced which I'm 100% sure isn't allowed it has to be 24hr minimum notice) and he said that this is how the house was broken into previously!!!! AND THAT HASN'T BEEN FIXED YET ITS BEEN A MONTH SINCE.
Due to all these issues I am wanting to escape this house but in doing so I was told by Kirsten at AB that I would need to pay the following fees; £180 termination fee, £297 re-letting fee for landlord and also I would have to pay the rent until the got another tennant to move in. THIS DOESN'T SEEM TO APPEAR IN MY CONTRACT SO WHAT ARE THEY TALKING ABOUT?! Also I have to have the landlord agree with me moving out, if they don't I am still tied to the tenacy agreement.
I can see from the other reviews that I am not the only one who has suffered or is suffering with so many issues and AB as a letting agency.
So anyone out there who decides to rent/buy/advertise a property JUST DON'T DO IT!!!
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The property was advertised ...
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1 Star Review
Cara
Jodie
By : 'Joe'
Services : Letting( As a Tenant )
Would you recommend ? : No
18 Sept 2012
People found this helpful10
The property was advertised as a 3 bedroom semi-detarched property with a 2 toilets and one bathroom. While viewing the property before renting, we were informed that the toilet downstairs was faulty but would be fixed. Due to the fact that we needed to relocate urgently, we paid and moved in. The... Read Full Review
Comments (1)The property was advertised as a 3 bedroom semi-detarched property with a 2 toilets and one bathroom. While viewing the property before renting, we were informed that the toilet downstairs was faulty but would be fixed. Due to the fact that we needed to relocate urgently, we paid and moved in. The toilet was never fixed thereafter as Archer Basset denied ever promising to fix the toilet and the owner of the property stated that she never had any intention of fixing it. The same thing applied to several faults in the house which were never fixed until we moved almost 1 year later!
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Joe said about Archer Bassett
Services : Letting( As a Tenant )Date: 18th Sep 2012
The property was advertised as a 3 bedroom semi-detarched property with a 2 toilets and one bathroom. While viewing the property before renting, we were informed that the toilet downstairs was faulty but would be fixed. Due to the fact that we needed to relocate urgently, we paid and moved in. The toilet was never fixed thereafter as Archer Basset denied ever promising to fix the toilet and the owner of the property stated that she never had any intention of fixing it. The same thing applied to several faults in the house which were never fixed until we moved almost 1 year later!
The only available toilet upstairs was faulty most of the time we resided there and several calls to the property management department of Archer Basset yielded no result as we were told that they could only attend to faults if the property owner approved! This was despite the fact that we paid our rent promptly without delay! When we eventually refused to pay the rent any further, the propoerty owner finally sent a plumber a few weeks before we moved out . The plumber confirmed that the flushing system of the only available toilte upstairs was bad and eventually replaced it!
Finally, we verbally informed Archer Basset via telecon of our intention to extend our stay befond the contract period. We were not informed that we needed to write formally to do so and there were no issues as we continued to pay our rent. Eventually when we were about to move out and hand over the keys to the property, Archer Basset insisted that because we did not write them fomally they had extended our tenancy agreement further without notifying us! Though we moved out and handed over the keys to them, they held back our deposit sum and continued to charge rent (and late rent payment charges!) to the deposited sum with the obvious intention of not refunding our deposit!
The way Archer Basset trated us is both shamful and unprofessional!
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By : fred
26 Sept 2012well done for showing others what ripping of B* these peole are .. there are other reviews which say the same thing about this company on google...
A terrible experience as a ...
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1 Star Review
By : 'Ex'
Services : Letting( As a Owner )
Would you recommend ? : No
18 Aug 2012
People found this helpful5
A terrible experience as a landlord. If you are a landlord looking for an agency to work on your behalf DO NOT GO TO ARCHER BASSETT. They say in the inspection reports that nothing's wrong and everything's clean. When we went to see the property ourselves believing that these were true, found... Read Full Review
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Ex A&B landlord said about Archer Bassett
Services : Letting( As a Owner )Date: 18th Aug 2012
A terrible experience as a landlord. If you are a landlord looking for an agency to work on your behalf DO NOT GO TO ARCHER BASSETT. They say in the inspection reports that nothing's wrong and everything's clean. When we went to see the property ourselves believing that these were true, found the place in a terrible mess without anything cleaned at all. BELIEVE ME, thank GOD to the tenants who just left I am now so relieved that I don't work with them anymore. They take 10% of your rent just drafting a monthly statement letter, THAT'S IT. So take my advice and DON'T LET A&B RUIN YOUR LETTINGS.
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By : Archer Bassett
1 Oct 2012We are sorry you feel this way; please contact us as a matter of urgency so we can resolve your query. While we are aware that we are not perfect we strive to offer the best service to all our...
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Last updated at 10/9/2019, 2:51:41 AM by allAgents
