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Bromley, BR1
2/5, 4 Reviews
25% Recommended
0% letting valuation accuracy
0% letting fee satisfaction
No Description Found
"Considerably worse than..."
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1 Star Review
By : 'Robert'
Services : Letting(As a Owner)
Would you recommend ? : No
Postcode : BR1
Feb 13, 2014
People found this helpful3
Considerably worse than useless - don't use them as letting agents. They cause more problems than they solve and squeeze as much cash out of landlords as tenants as possible. To big to care.
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Latest Reviews
Second rate Agency
Robert Pennell
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 0% | £1,250 | £1,250 |
Address
Acorn Group Estate Agents
40 East Street, Bromley, Greater London
BR1 1QU
020 8464 4645
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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2 Star Review
By : 'Second'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SE18
Dec 22, 2017
People found this helpful0
Acorn Agencies probably vary from town to town but my experience with them was not pleasant, apologies after apologies proves they were wrong in the first place and as a reputable high street agent their attitude in customer service is very bad and communication between the office and client is... Read Full Review
Comments on Agent Fees
Bad, their fees are ridiculous for what they do
Comments (1)
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Second rate Agency said about Acorn Group Estate Agents
Services : Letting( As a Tenant )Date: 22nd Dec 2017
Acorn Agencies probably vary from town to town but my experience with them was not pleasant, apologies after apologies proves they were wrong in the first place and as a reputable high street agent their attitude in customer service is very bad and communication between the office and client is zero, no professionalism. I would never use this agency again, the High Street has many agents I suggest you use them instead. wish I had
The UK's Largest Customer Review Website for the Property Industry
By : Andrew Roberts
Dec 22, 2017Hi..I am sorry that you have not received the level of service you expected from our office. I would be very pleased to learn more about the specifics of your complaint and see what I can do to...
We let a property with Acorn ...
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1 Star Review
Katie
Donna
By : 'gladtobefree'
Services : Letting( As a Tenant )
Rent PCM : £1250
Would you recommend ? : No
Postcode : SE18
Apr 14, 2015
People found this helpful2
We let a property with Acorn and were promised a long let. When we moved in we recieved no check in report. We were then not supplied with this until after we had been given notice to leave. It was completely and utterly innaccurate. Could have been done better by a child. The landlady gave us... Read Full Review
Comments (0)We let a property with Acorn and were promised a long let.
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gladtobefree said about Acorn Group Estate Agents
Services : Letting( As a Tenant )Date: 14th Apr 2015
We let a property with Acorn and were promised a long let.
When we moved in we recieved no check in report. We were then not supplied with this until after we had been given notice to leave. It was completely and utterly innaccurate. Could have been done better by a child.
The landlady gave us our notice after 14 months due to wanting her mother to move in or similar. Having met her, she was also incredibly frustrated with Acorn and their tardyness and lack of communication. They took down fire alarms to paint before we moved in and never replaced them. They ignored emails. Did not carry out repairs without several emails or phone calls. Just didn't give a damn at all.
After escalating my check in report issues (which constitued breech of contract on their part) to a manager I recieved several emails back and forth from her, before her ignoring us completely and not dealing with our complaint at all. That seems to be the brand standard of Acorn - if you don't like it, ignore it. seems to be how they run their property management department.
If you're looking to let, don't touch this company with a bargepole. They are JUST AWFUL.
They also left the property empty for three weeks after us moving out and THEN expected to carry out a check out report. Despite not having a check in report and not being able to guarantee that the property was in the same condition as when we moved out three weeks later. I had informed them the day after we moved out that the property was empty and recieved no reply.
Absolutely incompetent agents. Don't go near them. Rent elsewhere.
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Considerably worse than ...
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1 Star Review
By : 'Robert'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : BR1
Feb 13, 2014
People found this helpful3
Considerably worse than useless - don't use them as letting agents. They cause more problems than they solve and squeeze as much cash out of landlords as tenants as possible. To big to... Read Full Review
Comments (0)Was this helpful?:
Robert Pennell said about Acorn Group Estate Agents
Services : Letting( As a Owner )Date: 13th Feb 2014
Considerably worse than useless - don't use them as letting agents. They cause more problems than they solve and squeeze as much cash out of landlords as tenants as possible. To big to care.
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I have no experience of ...
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4 Star Review
gemma
By : 'Lin'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : BR1
Dec 6, 2012
People found this helpful0
I have no experience of letting and after my baby was born I decided to let out my flat. Unfortunatly my tennant turned out to be a disaster who damaged the property, sub let and caused a general nusience to my neighbours. I have found Gemma to be professional. easy to talk to and I now have been ... Read Full Review
Comments (0)Was this helpful?:
Lin said about Acorn Group Estate Agents
Services : Letting( As a Owner )Date: 6th Dec 2012
I have no experience of letting and after my baby was born I decided to let out my flat. Unfortunatly my tennant turned out to be a disaster who damaged the property, sub let and caused a general nusience to my neighbours. I have found Gemma to be professional. easy to talk to and I now have been compensated for my losses without it having to go through dispute. She is a credit to Acorn.
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