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Kingston Upon Thames, KT65QA
1/5, 2 Reviews
0% Recommended
0% letting valuation accuracy
0% letting fee satisfaction
For over 25 years Waterview has been successfully selling and letting properties along the River Thames. During this time we’ve built up extensive knowledge about the way the highly specialised river market operates, so much so that today we are leading experts in the field.
If you are thinking of selling or lett
ing your riverside property, or would like an update on this specialist market, please contact one of our local experts or visit our website.
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"Do not use this agent. After ..."
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1 Star Review
By : 'Rich'
Services : Letting(As a Tenant)
Would you recommend ? : No
Postcode : KT8
6 Nov 2013
People found this helpful2
Do not use this agent. After an horrific screening process when they had a credit check done, they got the credit check for the wrong person. The inventory company which they used refused to speak to us when we wanted to add in additional complaints about the state of the flat when we turned up. Constant messing with times for when we were moving out for viewings and even checking out times. They are hard to get hold of and abysmal at any customer service. To top it all off, in our last week when we had half moved out, they locked up with a key we didn't have, therefore we were locked out of the flat. DO NOT USE AT ALL COSTS.....
What agent could do to change your mind?
They could have done their job properly in the beginning and got the credit report for the correct person. They could actually be useful when you try to speak to them rather than passing straight onto the landlady. They could even not lock the tenants out of the flat.
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 0% | £0 | £0 |
Areas covered
- KT6
Address
Waterview Lettings
Portsmouth Road, Kingston Upon Thames, Greater London
KT65QA
020 8398 8552
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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I got an email confirming my ...
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1 Star Review
By : 'Ruth'
Services : Sales( Prospective Vendor/Buyer )
Sold price : £599950
Would you recommend ? : No
Postcode : TW17
4 Jun 2021
People found this helpful0
I got an email confirming my appointment to view an apartment. I had had a long conversation with the agent prior to that, explaining I was relocating from the North of England and that I would be driving down to see this and another property with the same agent at Waterview. I arrived on time... Read Full Review
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I got an email confirming my appointment to view an apartment. I had had a long conversation with the agent prior to that, explaining I was relocating from the North of England and that I would be driving down to see this and another property with the same agent at Waterview.
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Ruth said about Waterview Lettings
Services : Sales( Prospective Vendor/Buyer )Date: 3rd Jun 2021
I got an email confirming my appointment to view an apartment. I had had a long conversation with the agent prior to that, explaining I was relocating from the North of England and that I would be driving down to see this and another property with the same agent at Waterview.
I arrived on time (after a five hour drive). No sign of the agent. I called the office only to be told that the agent I was due to meet was “out of the office”. When I enquired further as to whether he was on his way to meet me, I was told he was busy and not available.
When I tried to get to the bottom of what was going on, the excuse offered was that they had sent me an email at 8.30am that day to say nobody could meet me. I told them I had been driving since 7am and am not in the habit of reading my emails whilst on the road. Nobody had bothered to call me - as would be the case with professionals who are serious about providing the best possible service.
The girl on the end of the phone did her best to apologise, so I have no gripe with her! What I do think is appalling, is the complete disregard for people’s time and effort and a lack of respect, decency and professionalism that is simply jaw-dropping.
I wonder if all estate agents around London are the same…..?
The UK's Largest Customer Review Website for the Property Industry
Do not use this agent. After ...
Share On :
1 Star Review
By : 'Rich'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : KT8
6 Nov 2013
People found this helpful2
Do not use this agent. After an horrific screening process when they had a credit check done, they got the credit check for the wrong person. The inventory company which they used refused to speak to us when we wanted to add in additional complaints about the state of the flat when we turned up. ... Read Full Review
What agent could do to change your mind?
They could have done their job properly in the beginning and got the credit report for the correct person. They could actually be useful when you try to speak to them rather than passing straight onto the landlady. They could even not lock the tenants out of the flat.
Comments (0)Was this helpful?:
Rich said about Waterview Lettings
Services : Letting( As a Tenant )Date: 6th Nov 2013
Do not use this agent. After an horrific screening process when they had a credit check done, they got the credit check for the wrong person. The inventory company which they used refused to speak to us when we wanted to add in additional complaints about the state of the flat when we turned up. Constant messing with times for when we were moving out for viewings and even checking out times. They are hard to get hold of and abysmal at any customer service. To top it all off, in our last week when we had half moved out, they locked up with a key we didn't have, therefore we were locked out of the flat. DO NOT USE AT ALL COSTS.....
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Last updated at 9/28/2021, 4:18:24 AM by allAgents
