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Oakham, LE15
1.2/5, 11 Reviews
0% Recommended
0% letting valuation accuracy
50% letting fee satisfaction
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"Hmmm where to start, so..."
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1 Star Review
By : 'BoB_oakham'
Services : Letting(As a Tenant)
Would you recommend ? : No
Postcode : LE15
May 1, 2013
People found this helpful2
Hmmm where to start, so dissapointed by the lack of customer service. So many phone calls to get things put right, they don't pass messages on between staff & it can take literally weeks to get things done or a simple response. They don't really deserve to be in business, no management or customer skills, if you don't have any problems then chances are you will think they are OK, but if you have any problems that need sorting then oh dear.... my advise.. don't use them, look to rent from elsewhere
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 50.00% | £0 | £0 |
Address
Oakham Property Services
20a Church Street, Oakham, Leicestershire
LE15 6AA
01572 756063
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Interesting that the most ...
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1 Star Review
By : 'Lyle'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : LE15
Nov 27, 2016
People found this helpful2
Interesting that the most reviews suggest the landlords that use Upp are very pleased with their service. Tenants and perspective tenants are quite the opposite. My family and I were unfortunately the latter. On moving out of the property they 100% supported our landlords decision to charge us for... Read Full Review
Comments on Agent Fees
Bad, as they endeavour to take as much of your deposit back as possible, regardless of your effort to ensure house is as was when tenancy began.
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Lyle D said about Oakham Property Services
Services : Letting( As a Tenant )Date: 27th Nov 2016
Interesting that the most reviews suggest the landlords that use Upp are very pleased with their service. Tenants and perspective tenants are quite the opposite. My family and I were unfortunately the latter. On moving out of the property they 100% supported our landlords decision to charge us for complete carpet replacement throughout, despite our occupation being 2 years and the carpets already being sun-bleached and furniture marked before we moved in, suggesting a good few years use already. The carpets were a minimum of 5 years old and our entire deposit paid for brand new replacements. I lost the will to fight this due to ill health, I'll health I suspect was incurred by the loss of heating for a total of 10 weeks during the previous winter. Landlord, letting agent and assigned boiler cover companies multiple failings led to this situation which was recognised by agents from the local authority who visited and ensured we would be housed by them before the next winter.
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By : Marie
Mar 8, 2017Had a similar problem.My son lost his complete deposit.He moved out because of their failure to address maimtenance issues,some of which were dangerous and illegal.They demied any knowledge of my som ...
Now called UPP - Uppside ...
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1 Star Review
By : 'Welland'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : LE16
Aug 12, 2016
People found this helpful1
Now called UPP - Uppside down? Wow, drove 40 mins to view a propertyfor an arranged viewing (7 days) 1. Wrong Keys 2. Only available for 6 months on stated long term requirement What a waste of time and... Read Full Review
Comments (0)Now called UPP - Uppside down?
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Welland said about Oakham Property Services
Services : Letting( As a Tenant )Date: 12th Aug 2016
Now called UPP - Uppside down?
Wow, drove 40 mins to view a propertyfor an arranged viewing (7 days)
1. Wrong Keys
2. Only available for 6 months on stated long term requirement
What a waste of time and effort
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I have rented 2 properties ...
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1 Star Review
By : 'Will'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : LE15
Jan 8, 2014
People found this helpful3
I have rented 2 properties from this agent over a period of 3 years both had issues, some major, that were never resolved. They are only interested in the money that they can get out of you. The first house had a condemmed gas fire that was left to fall to pieces on the wall and a conservatory that ... Read Full Review
Comments (0)I have rented 2 properties from this agent over a period of 3 years both had issues, some major, that were never resolved. They are only interested in the money that they can get out of you. The first house had a condemmed gas fire that was left to fall to pieces on the wall and a conservatory that was falling down along with some other minor problems that it took forever to get fixed. My tenancy was ended by the 'landlady' in the end after 18 months but I have since found out that OPS frequently end tenancies on behalf of the landlord without the landlords knowledge. I lost most of my deposit on this house through carpets not being cleaned properly (they were I just didn't use who they said I should) and that the house needed redecorating (yes it did but it needed redecorating before we moved in) I later found out about the tenancy dispute service that I should have used to get my deposit back as they had had no right to keep it.
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Will not be defeated! said about Oakham Property Services
Services : Letting( As a Tenant )Date: 8th Jan 2014
I have rented 2 properties from this agent over a period of 3 years both had issues, some major, that were never resolved. They are only interested in the money that they can get out of you. The first house had a condemmed gas fire that was left to fall to pieces on the wall and a conservatory that was falling down along with some other minor problems that it took forever to get fixed. My tenancy was ended by the 'landlady' in the end after 18 months but I have since found out that OPS frequently end tenancies on behalf of the landlord without the landlords knowledge. I lost most of my deposit on this house through carpets not being cleaned properly (they were I just didn't use who they said I should) and that the house needed redecorating (yes it did but it needed redecorating before we moved in) I later found out about the tenancy dispute service that I should have used to get my deposit back as they had had no right to keep it.
The property that I moved to their recommendation was even worse, it was cold, damp and basically a health hazard. It had stood empty for 2 years which should have given us a clue, but hindsite is a wonderful thing. The damp was 'dealt' with by a damproofing company (we had to move out for a week with no compensation) and the house was then left filty and undercorated for the rest of our tenancy (I wasn't paying to have the carpets cleaned) but seeing as I moved out in October I have no idea weather it was effective. The boiler was also broken and just needed a simple part to fix it but after a year it still wasn't fixed. It was a nightmare house but guess what, they didn't care. I asked them to find me somewhere else to live in the january but no nothing ever came up!!
Again we were asked to leave and then they gave bad references to the next agencies that were used, fortunatley after a visit to the property they could see it was all bullshit and we have found a new home, I got my deposit back in a fashion this time as I didn't pay my last 6 weeks rent, Mr Dzuria told me what he was going to charge me for before I had left and funnily enough I wasn't having that this time.
In essence if you rent a perfect house without any problems you'll be fine but if you do have a problem good luck to you as you will constantly fobbed off and lied to by this bunch of arrogant, chauvanistic, useless people.
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I recently had the misfortune ...
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2 Star Review
Robert
By : 'Oakham'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : LE15
Sep 10, 2013
People found this helpful2
I recently had the misfortune of meeting Robert who turns out to be the owner of the company. I was amazed at how arrogant one man can be on a first meeting. He basically turned up completely unprepared facts wise and tried to bullshit his way through the viewing. It was all my way or the high way... Read Full Review
What agent could do to change your mind?
Just be a bit more friendly and listen to other peoples opinions. Try to make the prospective tenants feel like they are important and not just a piece of shit on your shoe.
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Oakham Wolf said about Oakham Property Services
Services : Letting( As a Prospective Landlord/Tenant )Date: 10th Sep 2013
I recently had the misfortune of meeting Robert who turns out to be the owner of the company. I was amazed at how arrogant one man can be on a first meeting. He basically turned up completely unprepared facts wise and tried to bullshit his way through the viewing. It was all my way or the high way type stuff, listen to me, listen to me, and I found the guy very very annoying to be honest. I am so glad I found this site to warn me of the dangers of using this company.
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A letting agent that ...
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2 Star Review
By : 'hotbabe2013'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : LE15
Sep 4, 2013
People found this helpful2
A letting agent that shouldn't even be in fucking business! No customer service skills, they take forever to do your referencing, they don't sort out problems in the house, and if I counted the number of faults OPS have we would be here til Christmas! Never believe a word that OPS tell you they... Read Full Review
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hotbabe2013 said about Oakham Property Services
Services : Letting( As a Tenant )Date: 4th Sep 2013
A letting agent that shouldn't even be in fucking business! No customer service skills, they take forever to do your referencing, they don't sort out problems in the house, and if I counted the number of faults OPS have we would be here til Christmas! Never believe a word that OPS tell you they are nothing but a deceitful bunch of con artists who love to exploit their tenants and will never return your deposit. If you want my advice youll stay away from these clowns and rent from a reputable letting agent who will treat you like a proper tenant! Youre worth way more than these low-life crooks!
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Disgusting is one word, as a ...
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1 Star Review
Robert
Kate
By : 'Angry'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : LE15
Aug 22, 2013
People found this helpful2
Disgusting is one word, as a single parent i chose to use OPS, as they initally seemed friendly. After a gas leak (the fire wasn't ever fixed after numerous phone calls) and a water leak that leaked onto the boiler below that was left over the weekend and the landlord selling the house i decided... Read Full Review
What agent could do to change your mind?
Nothing i would not trust this agent, communciation is appaliing and no consideration for their tennants and their safety...theives...i assume the good quotes from \'Bob\' is actually Robert himself.
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Angry said about Oakham Property Services
Services : Letting( As a Tenant )Date: 22nd Aug 2013
Disgusting is one word, as a single parent i chose to use OPS, as they initally seemed friendly. After a gas leak (the fire wasn't ever fixed after numerous phone calls) and a water leak that leaked onto the boiler below that was left over the weekend and the landlord selling the house i decided to move on. Once i moved out of the property i was not contacted for 2 weeks, so i called to speak to Robert who was apperently waiting for quotes on the carpet that he said needed replacing - this carpet was of poor quality anyway even the carpet cleaner said so! However was just general wear and tear after living there for 2 years!! After another 2 weeks i went into the office and had a meeting with the arrogant, rude Robert who told me that i was not getting my deposit back and that the carpet cost £700 to replace....A complete Joke!!! No Customer services skills, 'Family run' business that steals from other families Do not use.....
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I am incredibly angry at the ...
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1 Star Review
By : 'Le15'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : LE15
Aug 20, 2013
People found this helpful1
I am incredibly angry at the poor service provided by Oakham property service. I'd arranged a viewing upon this day 20-8-13 with an agent at the property I arrived at the property 10 minutes early then begun my wait for the agent to arrive I waited 40 minutes before I rang Oakham property... Read Full Review
Comments (0)I am incredibly angry at the poor service provided by Oakham property service.
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Le15 said about Oakham Property Services
Services : Letting( As a Prospective Landlord/Tenant )Date: 20th Aug 2013
I am incredibly angry at the poor service provided by Oakham property service.
I'd arranged a viewing upon this day 20-8-13 with an agent at the property I arrived at the property 10 minutes early then begun my wait for the agent to arrive I waited 40 minutes before I rang Oakham property services I explained that I'd be waiting for the agent to arrive, she said that he was on a viewing at witch i said I'd arranged to meet "Him" 30 minutes ago I explained that I'd driven up from London to view this property and that I was not happy with the service she said he'd with me shortly five minutes later i received a call explaining the property had been sold prior to my oppiment! Oakham property services had made no effort to contact me to inform me not to drive up to view this particular property! Iv never wrote a review before but I felt I needed to as Iv still not received an apology for the unconvince they'd caused me
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Hmmm where to start, so ...
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1 Star Review
By : 'BoB_oakham'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : LE15
May 1, 2013
People found this helpful2
Hmmm where to start, so dissapointed by the lack of customer service. So many phone calls to get things put right, they don't pass messages on between staff & it can take literally weeks to get things done or a simple response. They don't really deserve to be in business, no management... Read Full Review
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BoB_oakham said about Oakham Property Services
Services : Letting( As a Tenant )Date: 1st May 2013
Hmmm where to start, so dissapointed by the lack of customer service. So many phone calls to get things put right, they don't pass messages on between staff & it can take literally weeks to get things done or a simple response. They don't really deserve to be in business, no management or customer skills, if you don't have any problems then chances are you will think they are OK, but if you have any problems that need sorting then oh dear.... my advise.. don't use them, look to rent from elsewhere
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I was disappointed I had to ...
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1 Star Review
By : 'David'
Services : Letting( As a Tenant )
Would you recommend ? : No
Sep 25, 2011
People found this helpful1
I was disappointed I had to award them a single star as it's far more than they deserve. I've been nothing but a model tenant with them for almost a year now and am appalled by the level of service they offer when there is a problem. The staff are extremely unhelpful and even when dealing with... Read Full Review
What agent could do to change your mind?
Nothing, they're useless
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David Smith said about Oakham Property Services
Services : Letting( As a Tenant )Date: 25th Sep 2011
I was disappointed I had to award them a single star as it's far more than they deserve. I've been nothing but a model tenant with them for almost a year now and am appalled by the level of service they offer when there is a problem. The staff are extremely unhelpful and even when dealing with Robert Dziura, the owner it is frankly hard work. They constantly fob you off, blame you for issues they have created and are extremely slow to react when resolving issues. I would not recommend using this lettings company but instead would suggest you look at Murray's or Reid Associates if you would like to deal with a competent lettings agency
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Very rude and dont listen to ...
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1 Star Review
By : 'ian'
Services : Letting( As a Tenant )
Would you recommend ? : No
Dec 30, 2007
People found this helpful1
Very rude and dont listen to... Read Full Review
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ian said about Oakham Property Services
Services : Letting( As a Tenant )Date: 30th Dec 2007
Very rude and dont listen to customers.
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Not customer friendly at all. ...
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1 Star Review
By : 'I'
Services : Letting( As a Tenant )
Would you recommend ? : No
Dec 28, 2007
People found this helpful2
Not customer friendly at all. If you rent with Oakham P.S. you better not get a problem with the property as it will never get fixed and they will be very unhelpful and dam right... Read Full Review
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I HATE O.P.S said about Oakham Property Services
Services : Letting( As a Tenant )Date: 28th Dec 2007
Not customer friendly at all. If you rent with Oakham P.S. you better not get a problem with the property as it will never get fixed and they will be very unhelpful and dam right rude.
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