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Ashford, TW15

2/5, 4 Reviews
25% Recommended

0% sales valuation accuracy

0% letting valuation accuracy

0% sales fee satisfaction

0% letting fee satisfaction

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"I do not recommend this..."

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1 Star Review

By : 'Miss B'
Services : Letting(As a Tenant)
Would you recommend ? : No
Postcode : TW15

Sep 26, 2024
People found this helpful0

I do not recommend this unprofessional company, completely useless.I rented a house from them when we moved in, we had to paint ourselves and clean up after even though it was supposed to be cleaned, the washing machine and fridge were in an unusable condition, we waited for months to fix something in the house, the windows were old and falling apart, repaired terribly that after 2-3 weeks was same problem,of course the landlord did not agree to replace them,they didn't care that kids was at home,pathetic.When we moved out they tried to take away part of our deposit, where they try to charged us for things that were before we moved in and were at check in,also we offered to repair things that were actually done it by us, the landlord did not accept anything. This company must be completely messy or they do not care about their reputation. I suggest to anyone who will rent property by this company take photos of each damaged item and send them to email. Finally, thanks to the company that holds the deposit, the situation was resolved in our favor, we only had to wait about 3 months. Swindlers and fraudsters

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By : James Quinn

Sep 30, 2024

Sadly I cannot contact you personally to discuss as you haven’t left any contact details and I cannot identify you from your name here and I have no ongoing complaints or concerns that match your comments here. Are you sure you have the correct agent? I would very much like to discuss this with you. Please contact me on 01784 252202 as soon as possible. James


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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales0%0%£0£0
Lettings0%0%£1,050£1,050
Address

Aspen Estate Agents Ltd
77 Church RoadAshford, Surrey
TW15 2PE
01784 252202

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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I do not recommend this ...

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1 Star Review

By : 'Miss'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : TW15

Sep 26, 2024
People found this helpful0

I do not recommend this unprofessional company, completely useless.I rented a house from them when we moved in, we had to paint ourselves and clean up after even though it was supposed to be cleaned, the washing machine and fridge were in an unusable condition, we waited for months to fix something ... Read Full Review

Comments (1)Was this helpful?:

By : James Quinn

Sep 30, 2024

Sadly I cannot contact you personally to discuss as you haven’t left any contact details and I cannot identify you from your name here and I have no ongoing complaints or concerns that match ...


I purchased a house through ...

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5 Star Review

By : 'Mark'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : TW15

Aug 17, 2022
People found this helpful0

I recently purchased my first home from Aspen. Clayton and the team were great throughout explaining everything clearly to me along the way and chasing the sellers up the chain as much as they could. Anytime I called or emailed I always got a reply or a call back which really made the difference as ... Read Full Review

Comments (0)Was this helpful?:
James Quinn and Sally Moore ...

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1 Star Review

By : 'Rob'
Services : Sales( Prospective Vendor/Buyer )
Sold price : £750
Would you recommend ? : No
Postcode : TW13

Jul 29, 2021
People found this helpful1

James Quinn and Sally Moore from this firm are to be avoided at all costs. Their attempts to rig the market for their own gain are nothing short of... Read Full Review

Comments (1)Was this helpful?:

By : James Quinn

Jul 29, 2021

Dear Rob I am obviously disappointed to ready your comment. I’m not sure which property you refer to and I don’t have a recollection of dealing with a Rob on any of our recent sales. I ...


When we were viewing the ...

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1 Star Review
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Lauren

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Sara

By : 'Anna'
Services : Letting( As a Tenant )
Rent PCM : £1050
Would you recommend ? : No
Postcode : TW15

Jun 26, 2014
People found this helpful1

When we were viewing the property we were told it will be cleaned. After signing the paperwork we had to attend check on inventory and found out the property was extremely filthy, even the clerk told us she have never seen anything like this. Now at the end of the rent we've been demanded to pay... Read Full Review

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No fees information available

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Aspen Estate Agents Ltd, Ashford TW15 2PE