The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
4.9/5, 171 Reviews
97% Recommended
100% sales valuation accuracy
0% letting valuation accuracy
100% sales fee satisfaction
0% letting fee satisfaction
Julie
Valerie
By : 'Susan'
Services : Sales(As a Vendor)
Would you recommend ? : Yes
Postcode : G64
The Bishopbriggs team have been outstanding. Make the process seamless. I used Pacitti Jones for my last house move and would use them again. Highly recommend.
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 100.00% | 100% | £55,000 | £540,000 |
Lettings | 0% | 0% | £0 | £0 |
Pacitti Jones
175 Kirkintilloch Road, Glasgow, City of Glasgow
G64 2LS
0141 772 2211
No Branch Video found...
By : 'Danielle'
Services : 3
Sold price : £120
Would you recommend ? : Yes
Postcode : G21
Everything has been very quick and straightforward. The team are a pleasure to deal... Read Full Review
By : 'Arlene'
Services : 3
Sold price : £145000
Would you recommend ? : Yes
Postcode : G64
Great service, right from the start, with good, honest help and advice. Know the area and their potential customers the... Read Full Review
By : 'Arlene'
Services : 3
Sold price : £145000
Would you recommend ? : Yes
Postcode : G64
Great service, right from the start, with good, honest help and advice. Know the area and their potential customers the... Read Full Review
Valerie
By : 'JoanR'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : G61
Fantastic agents, super efficient and friendly, they kept me posted and right throughout the process. They really understand the local market and offered great advice. Valerie was especially fabulous. Great communications portal which kept me fully informed - with prompt real time updates. I would... Read Full Review
Very reasonable
By : 'Anonymous'
Services : Sales( As a Vendor )
Sold price : £342000
Would you recommend ? : Yes
Postcode : G64
completely satisfied with how the sale of my house was handled. it was all very efficient, easy and pleasant to deal with the staff. I was kept up to date with progress at all times. Thank you... Read Full Review
Karen
Valerie
By : 'Callum'
Services : Sales( As a Vendor )
Sold price : £260000
Would you recommend ? : Yes
Postcode : G64
I recently used Pacitti Jones to sell my house in Bishopbriggs, and I couldn't be happier with the service. The team was incredibly efficient and professional throughout the entire process. They provided excellent communication, keeping me informed at every step. Their expertise and... Read Full Review
Julie
Valerie
By : 'Susan'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : G64
The Bishopbriggs team have been outstanding. Make the process seamless. I used Pacitti Jones for my last house move and would use them again. Highly... Read Full Review
By : 'Mrs'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : G64
This is the second property we have sold via Pacitti Jones and would not consider using anyone else. All the staff are lovely to deal with and their service is quick and very... Read Full Review
Valerie
Karen
By : 'Do'
Services : Sales( As a Vendor )
Sold price : £252500
Would you recommend ? : Yes
Postcode : G64
Very professional service from all staff in the office. Kind and helpful advice offered. Very supportive and attentive during the whole... Read Full Review
By : 'Roxanne'
Services : Sales( As a Vendor )
Sold price : £245000
Would you recommend ? : Yes
Postcode : G64
Absolutely thrilled with my experience with Pacitti Jones! From start to finish, Colin and Valerie made the entire process seamless and their portal kept me thoroughly updated which was also very easy to use. Their knowledge of the market is impressive, and they took the time to understand my needs ... Read Full Review
Valerie
Colin
By : 'Brian'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : G33
We used Pacitti Jones to sell our property. The service was exceptional from start to finish. The advice is straightforward and to the point. Highly... Read Full Review
Julie
Valerie
By : 'Michelle'
Services : Sales( As a Vendor )
Sold price : £420000
Would you recommend ? : Yes
Postcode : G64
Very approachable team who offered a wide variety of options throughout the time the property was on the... Read Full Review
Valerie
Julie
By : 'Steven'
Services : Online Auctions
Sold price : £540000
Would you recommend ? : Yes
Postcode : G33
Great company to deal with from start to finish, all the staff - Val, Colin, Julie and Michelle are so efficient friendly and would highly recommend. Got my property sold within a... Read Full Review
Karen
Julie
By : 'Michael'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : G64
I recently sold my property with Pacitti Jones and had a very positive experience. The agent was professional, communicative, and kept me informed throughout the process. I would recommend them for anyone looking to sell their... Read Full Review
Karen
Valerie
By : 'Agnes'
Services : Sales( As a Vendor )
Sold price : £55000
Would you recommend ? : Yes
Postcode : G21
Great Service! Staff were excellent and kept me informed throughout the process. The portal was very useful as well by keeping me up to date on viewings and any feedback. I would definitely recommend this... Read Full Review
Karen
Valerie
By : 'Robert'
Services : Sales( As a Vendor )
Sold price : £131000
Would you recommend ? : Yes
Postcode : G64
Assistance from team at Bishopbriggs was excellent . Property was sold very promptly and advised at each stage of the sale , team have been... Read Full Review
Karen
Colin
By : 'Jonny'
Services : Sales( As a Vendor )
Sold price : £211000
Would you recommend ? : Yes
Postcode : G21
Excellent experience from start to finish with the whole team! Everyone at Pacitti Jones Bishopbriggs pitched in to help and guide us, I couldn't recommend this team highly enough as the people to go to to sell your... Read Full Review
Karen
Valerie
By : 'Mrs'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : G64
Very quick and efficient, pleasant and professional staff. All queries answered... Read Full Review
Valerie
By : 'Anonymous'
Services : Sales( As a Vendor )
Sold price : £299000
Would you recommend ? : Yes
Postcode : G33
Good service and friendly staff. Whilst the portal used for logging viewings is good, it is not always clear when the viewings have been re-arranged and if the time noted is the new time or original proposed time. Also, when viewers cancel, we weren't always aware as aren't constantly... Read Full Review
Karen
Valerie
By : 'Marcus'
Services : Sales( As a Vendor )
Sold price : £78000
Would you recommend ? : Yes
Postcode : G23
Professional, friendly and helpful. Superb service from staff we dealt with at Pacitti Jones, very efficient and... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Our aim is to ensure that all of our clients are satisfied with everything that we do for them.
But we know that sometimes things don’t go as expected and we welcome feedback positive or negative so that we can improve our services and work out how to do things better in future.
If you have a complaint to make, please tell the person you have been in contact with that you are not happy with the service provided as soon as possible. You can do this in person, by telephone, by email or in writing. If they can deal with your complaint there and then, that is the quickest way to put things right.
If you are not happy with the response you receive, you should refer your complaint to the Manager responsible for that Branch or service. If you want to do this, we would ask that you set out your complaint in writing, either by e-mail or post. This will allow us to keep a formal record of your complaint and to understand the grounds of your complaint in more detail – which will help us to respond promptly. We endeavour to solve issues if and when they arise and setting out the objective or resolution that you would wish to see would be very helpful.
If the relevant Manger is unable to resolve your complaint to your satisfaction, they will usually refer it to the Chief Executive as a matter of course, but you can also ask them to do so.
Where a complaint is referred to the Chief Executive, he will review all the documentation relating to the service we have provided so far and all communications in either direction. He may involve and\/or consult other senior personnel in Pacitti Jones who have no prior involvement in providing the service that is the subject of your complaint.
He will reply in writing directly to you, usually by e-mail but by post if you prefer.
We recognise that Alternative Dispute Resolution Regulations have implemented EU law to promote alternative dispute resolution as a means of redress for consumers in relation to unsatisfactory services. We have chosen not to adopt a named ADR provider and any concerns over services should be addressed to the Chief Executive who will consider with you the suitability of ADR.
If you are not satisfied with the findings of our review and you and we do not agree to use ADR then you can refer your complaint to an independent body. Pacitti Jones is regulated by a number of independent bodies including the Law Society of Scotland, the Council of Letting Agents and the Financial Conduct Authority. The nature of your complaint would determine which regulator is appropriate and we will advise you which body is relevant to your case should the need arise (Scottish Legal Complaints Commission is the single gateway for legal complaints).
Last updated at 3/10/2017, 11:15:22 AM by allAgents