Dear Alex. Thank you for your review. Unfortunately, it is not quite accurate. As you are well aware, we have not sold a property for you in NG12 or in fact, any other postcode. We assure you that our integrity remains in tact as we always follow both professional and legal practice. We do however, understand that you may have historical and ongoing issues with our client who legally owns the property you suggest we have sold. Your frustration and grievance should be directed toward the legality of the situation and not at the agent in this case.