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Head Office, London NW10
4.2/5, 106 Reviews
78% Recommended
0% sales valuation accuracy
100% letting valuation accuracy
79% sales fee satisfaction
80% letting fee satisfaction
Our Head Office is located in Park Royal, situated between Park Royal and Hanger Lane tube stations. There are over 100 busy staff working here, bringing all of our departments together. Based at our Head Office you will find the following departments: Property Management, Accounts, West London Lettings and Sales,
Asset Management, Business Devleopment, Software Development, IT and Marketing. We are situated close to our developments, including Abbotsford Court and Bodium Court, making it easy for our clients to contact us.
"Engineer did a messy..."
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2 Star Review
Duane
By : 'Beatrice'
Services : Letting(As a Tenant)
Rent PCM : £1500
Would you recommend ? : No
Postcode : SE13
11 Mar 2024
People found this helpful0
Engineer did a messy job. Took my hanging bath towels to put on the floor to collect the dirt and dusts without asking.
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Aksa Muttappillil Joji
Wai-Yuen Cheung
Sayed Mushtaq Sadat
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 79% | £830,000 | £830,000 |
| Lettings | 100% | 80% | £875 | £4,050 |
Address
Life Residential
FC200 Building, 2 Lakeside Drive, London, Greater London
NW10 7FQ
020 8896 9990
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Life Residential Branches (View All 8)
Smooth process and ...
5 Star Review
Kalidass
By : 'tenant'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E14
23 Jun 2023
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Smooth process and responsive. Handled all my questions professionally and to my satisfaction. He was involved in my moving out... Read Full Review
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tenant said about Life Residential
Services : Letting( As a Tenant )Date: 23rd Jun 2023
Smooth process and responsive. Handled all my questions professionally and to my satisfaction. He was involved in my moving out process
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I have dealt with 2 property ...
5 Star Review
Zainab
By : 'Aksa'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : WC1H
21 Jun 2023
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I have dealt with 2 property managers( Zainab and Thomas Chan) from Life Residential and both have given me great service. Always one mail away and ready to... Read Full Review
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Aksa Muttappillil Joji said about Life Residential
Services : Letting( As a Tenant )Date: 21st Jun 2023
I have dealt with 2 property managers( Zainab and Thomas Chan) from Life Residential and both have given me great service. Always one mail away and ready to help.
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I want to commend my property ...
5 Star Review
Kalidass
By : 'Wai-Yuen'
Services : Letting( As a Owner )
Rent PCM : £875
Would you recommend ? : Yes
Postcode : B1
21 Jun 2023
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I want to commend my property agent for their prompt responses and effective actions. He provide excellent service and professional... Read Full Review
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Wai-Yuen Cheung said about Life Residential
Services : Letting( As a Owner )Date: 20th Jun 2023
I want to commend my property agent for their prompt responses and effective actions. He provide excellent service and professional dedication.
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Kalidass is our property ...
4 Star Review
Kalidass
By : 'Kitty'
Services : Letting( As a Tenant )
Rent PCM : £4050
Would you recommend ? : Yes
Postcode : E14
16 Jun 2023
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People found this helpful0
Kalidass is our property manager for two years. He is helpful and responsive. Whenever our flat needs maintenance, he entertains our request promptly. The contractors he arranged are professional and polite persons. He also visits our flat to examine or to rectify the issues importance. This shows... Read Full Review
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Kitty Cheng said about Life Residential
Services : Letting( As a Tenant )Date: 16th Jun 2023
Kalidass is our property manager for two years. He is helpful and responsive. Whenever our flat needs maintenance, he entertains our request promptly. The contractors he arranged are professional and polite persons. He also visits our flat to examine or to rectify the issues importance. This shows he balances both landlords and tenants interests. We are very thankful for Kalidass assistance.
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Review ...
5 Star Review
Nicola
By : 'Meaad'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E16
12 Jun 2023
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I can confidently say that Nicola Soper is one of the best property managers I've ever had. Her attention to detail and commitment to providing exceptional service is truly impressive. I suffered from an issue in my property for two months with another property manager until I reached out to ... Read Full Review
Comments (0)I can confidently say that Nicola Soper is one of the best property managers I've ever had. Her attention to detail and commitment to providing exceptional service is truly impressive.
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Meaad said about Life Residential
Services : Letting( As a Tenant )Date: 12th Jun 2023
I can confidently say that Nicola Soper is one of the best property managers I've ever had. Her attention to detail and commitment to providing exceptional service is truly impressive.
I suffered from an issue in my property for two months with another property manager until I reached out to a senior property manager who put me in contact with Nicola. From the moment I first contacted her, she was responsive and helpful, answering all of my questions, addressing any concerns I had, and coordinating several appointments with several contractors.
What I appreciate most about Nicola is her professionalism and her willingness to go above and beyond to ensure tenant satisfaction. She is friendly, courteous, and approachable, making communication easy and stress-free and that is what a tenant wants "to be heard".
Overall, I would highly recommend Nicola to anyone in need of a reliable and trustworthy property manager. She is an excellent example of how a property manager should be. She truly goes the extra mile to make sure their tenants are happy and comfortable, and I couldn't be more pleased with her service. Thank you, Nicola!
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Great team - Ludmila was ...
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5 Star Review
Adam
By : 'Sayed'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : NW10
18 Feb 2025
People found this helpful0
Great team - Ludmila was super helpful. I’d highly... Read Full Review
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Sayed Mushtaq Sadat said about Life Residential
Services : Letting( As a Tenant )Date: 18th Feb 2025
Great team - Ludmila was super helpful. I’d highly recommend.
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Thanks the professional ...
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5 Star Review
By : 'Xiaoyu'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : B5
13 Feb 2025
People found this helpful
Many thanks Ms.Amrita Rathod her exceptional service during my renewal tenancy of the property.From the initial communication to the finalization of the agreement, the entire process was seamless and handled with remarkable professionalism. She patiently and efficiency provided timely updates, and ... Read Full Review
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Xiaoyu said about Life Residential
Services : Letting( As a Owner )Date: 13th Feb 2025
Many thanks Ms.Amrita Rathod her exceptional service during my renewal tenancy of the property.From the initial communication to the finalization of the agreement, the entire process was seamless and handled with remarkable professionalism. She patiently and efficiency provided timely updates, and meticulously ensured all details were clarified to avoid misunderstandings.
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I want to express my ...
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5 Star Review
Amrita
By : 'WM'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E14
6 Dec 2024
People found this helpful0
I want to express my appreciation for the excellent service provided by Amrita Rathod in renewing my tenant agreement. She was professional, efficient, and made the entire process seamless. Amrita was always prompt in responding to my queries and ensured every detail was handled with care. Her... Read Full Review
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WM Choi said about Life Residential
Services : Letting( As a Tenant )Date: 6th Dec 2024
I want to express my appreciation for the excellent service provided by Amrita Rathod in renewing my tenant agreement. She was professional, efficient, and made the entire process seamless. Amrita was always prompt in responding to my queries and ensured every detail was handled with care. Her attention to detail and commitment to providing top-notch support truly stood out. Thank you, Amrita, for making this experience smooth and hassle-free! Highly recommended.
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Professional and ...
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5 Star Review
chanelle
By : 'Tsze'
Services : Letting( As a Owner )
Rent PCM : £2000
Would you recommend ? : Yes
Postcode : E14
20 May 2024
People found this helpful0
During the recent rent review conducted by Life Residential for my existing tenants, Chanelle Pierre provided very clear updates on the markets as well as made suitable recommendations which resulted in an uplift of the rentals after one year. Very happy with the 'hands-off' process and ... Read Full Review
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Tsze Yi Aaron Ng said about Life Residential
Services : Letting( As a Owner )Date: 20th May 2024
During the recent rent review conducted by Life Residential for my existing tenants, Chanelle Pierre provided very clear updates on the markets as well as made suitable recommendations which resulted in an uplift of the rentals after one year. Very happy with the 'hands-off' process and follow-up from her which made the process very smooth and effective. Good work!
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By : Lucy
12 Jul 2024Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Negin, Customer Relations...
Amazing ...
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5 Star Review
Matt
By : 'Alaa'
Services : Letting( As a Tenant )
Rent PCM : £2310
Would you recommend ? : Yes
Postcode : SE1
17 Apr 2024
People found this helpful0
Matt Herring and Chanelle Pierre from LiFE Residential were amazing! They made renting super easy with their quick responses and friendly attitude. Definitely recommend... Read Full Review
Comments (1)Was this helpful?:
Alaa Alkhathlan said about Life Residential
Services : Letting( As a Tenant )Date: 16th Apr 2024
Matt Herring and Chanelle Pierre from LiFE Residential were amazing! They made renting super easy with their quick responses and friendly attitude. Definitely recommend them!
The UK's Largest Customer Review Website for the Property Industry
By : Lucy
12 Jul 2024Dear Alaa, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations...
Excellent ...
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5 Star Review
Anna
By : 'Richard'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : E14
2 Apr 2024
People found this helpful0
Our contract was due for a review and Amrita handled promptly, efficiently and with high professional standards. Anna at HK office lent a valuable help in terms of time difference and language. It was a quite smooth process for both parties. Many thanks to Amrita and Anna for your excellent... Read Full Review
Comments (2)Was this helpful?:
Richard LI said about Life Residential
Services : Letting( As a Owner )Date: 2nd Apr 2024
Our contract was due for a review and Amrita handled promptly, efficiently and with high professional standards. Anna at HK office lent a valuable help in terms of time difference and language. It was a quite smooth process for both parties. Many thanks to Amrita and Anna for your excellent services.
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By : Lucy
12 Jul 2024Dear Richard, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations...
Nirav is super ...
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5 Star Review
Nirav
By : 'Dhruv'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE10
11 Mar 2024
People found this helpful0
Nirav is super helpful and prompt in supporting tenant... Read Full Review
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Dhruv Krishnaraj said about Life Residential
Services : Letting( As a Tenant )Date: 11th Mar 2024
Nirav is super helpful and prompt in supporting tenant issues.
The UK's Largest Customer Review Website for the Property Industry
By : Lucy
12 Jul 2024Dear Dhruv, Thank you for leaving a 5* review. Kind regards, Negin, Customer Relations...
Engineer did a messy ...
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2 Star Review
Duane
By : 'Beatrice'
Services : Letting( As a Tenant )
Rent PCM : £1500
Would you recommend ? : No
Postcode : SE13
11 Mar 2024
People found this helpful0
Engineer did a messy job. Took my hanging bath towels to put on the floor to collect the dirt and dusts without... Read Full Review
Attached Files
Comments (0)Was this helpful?:
Beatrice said about Life Residential
Services : Letting( As a Tenant )Date: 11th Mar 2024
Engineer did a messy job. Took my hanging bath towels to put on the floor to collect the dirt and dusts without asking.
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Thank you Lauren Turner for ...
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5 Star Review
Lauren
By : 'R'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E14
1 Feb 2024
People found this helpful0
Thank you Lauren Turner for the assistance on the reported furniture issue. Much... Read Full Review
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R said about Life Residential
Services : Letting( As a Tenant )Date: 1st Feb 2024
Thank you Lauren Turner for the assistance on the reported furniture issue. Much appreciated!
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By : Lucy
12 Jul 2024Thank you for your lovely words and for leaving a 5* review. Kind regards, Negin, Customer Relations...
Property agent was prompt and ...
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5 Star Review
Sophie
By : 'Ajitesh'
Services : Property Management
Would you recommend ? : Yes
Postcode : NW9
29 Jan 2024
People found this helpful0
My property agent, Sophie, was reliably prompt and responsive. The contractors however cancelled their pre scheduled appointments at the eleventh hour... Read Full Review
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Ajitesh said about Life Residential
Services : Property Management( )Date: 29th Jan 2024
My property agent, Sophie, was reliably prompt and responsive. The contractors however cancelled their pre scheduled appointments at the eleventh hour twice.
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By : Lucy
12 Jul 2024Dear Ajitesh, Thank you for your lovely words and for leaving a 5* review. Kind regards, Negin, Customer Relations...
Smooth handover of flat to ...
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5 Star Review
Noor
By : 'Lu'
Services : Letting( As a Owner )
Rent PCM : £2200
Would you recommend ? : Yes
Postcode : W6
6 Jan 2024
People found this helpful0
Our tenants moved out and we decided to take flat back and move into it ourselves. Noor was very helpful in closing things out promptly with the tenants and connecting me with service providers to paint, do minor repairs, remove worn out furniture and clean the flat. With her help, we managed... Read Full Review
Comments (3)Our tenants moved out and we decided to take flat back and move into it ourselves.
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Lu Su Ling said about Life Residential
Services : Letting( As a Owner )Date: 6th Jan 2024
Our tenants moved out and we decided to take flat back and move into it ourselves.
Noor was very helpful in closing things out promptly with the tenants and connecting me with service providers to paint, do minor repairs, remove worn out furniture and clean the flat. With her help, we managed to get everything done by early January in time for my arrival in London notwithstanding the year end holidays.
Noor also kindly agreed to meet us in the morning to hand over the keys, and provided useful guidance in setting up utilities and other tips to manage the flat.
Very grateful for her help in facilitating a smooth handover, especially as we are based overseas.
The UK's Largest Customer Review Website for the Property Industry
By : Lucy
12 Jul 2024Dear Lu, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations...
Krissma Patel was very ...
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5 Star Review
Krissma
By : 'Yasir'
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : E16
28 Nov 2023
People found this helpful0
Krissma Patel was very helpful in expediting our requests for repairs and upgrades within the apartment, when other agents were a disappointing let down. Keep up the good work Krissma and thank... Read Full Review
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Yasir Nasir said about Life Residential
Services : Letting( Property Management )Date: 28th Nov 2023
Krissma Patel was very helpful in expediting our requests for repairs and upgrades within the apartment, when other agents were a disappointing let down. Keep up the good work Krissma and thank you!
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It was a good property as per ...
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5 Star Review
Alisha
By : 'Arghya'
Services : Letting( As a Tenant )
Rent PCM : £1250
Would you recommend ? : Yes
Postcode : RM1
27 Nov 2023
People found this helpful0
It was a good property as per expectations. Price might be a bit high, but overall it's good as per my staying experience . Property managers are very cooperative and... Read Full Review
Comments (0)It was a good property as per expectations. Price might be a bit high, but overall it's good as per my staying experience .
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Arghya Baidya said about Life Residential
Services : Letting( As a Tenant )Date: 27th Nov 2023
It was a good property as per expectations. Price might be a bit high, but overall it's good as per my staying experience .
Property managers are very cooperative and attentive.
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Prompt response and ...
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5 Star Review
Maham
By : 'mirko'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E16
21 Nov 2023
People found this helpful0
Prompt response and resolution of issue. I called my property manager and the issue was resolved in a quick and efficient manner, no complaints at... Read Full Review
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mirko santambrogio said about Life Residential
Services : Letting( As a Tenant )Date: 21st Nov 2023
Prompt response and resolution of issue. I called my property manager and the issue was resolved in a quick and efficient manner, no complaints at all.
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Very happy with Ashleigh as ...
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5 Star Review
Ashleigh
By : 'Felix'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : N5
21 Nov 2023
People found this helpful0
I recently got Ashleigh as my property manager and she has been nothing but helpful, quick and helpful responses. I had a property checkup today as requested by my landlord and she gave good insight and was reasonable when it came to assessing the state of the property. I could tell she genuinly... Read Full Review
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Felix Rokossa said about Life Residential
Services : Letting( As a Tenant )Date: 21st Nov 2023
I recently got Ashleigh as my property manager and she has been nothing but helpful, quick and helpful responses. I had a property checkup today as requested by my landlord and she gave good insight and was reasonable when it came to assessing the state of the property. I could tell she genuinly cares about her clients and wants the best for both the tenant and the landlord.
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