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Bristol, BS7
3.7/5, 44 Reviews
70% Recommended
73% sales valuation accuracy
90% letting valuation accuracy
61% sales fee satisfaction
63% letting fee satisfaction
"I live in a property managed..."
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1 Star Review
By : 'Sam'
Services : Letting(As a Owner)
Would you recommend ? : No
Postcode : BS3
Apr 24, 2023
People found this helpful1
I live in a property managed by Andrews - they do not deliver on their promise - in actual fact they have stopped all effort to maintain security and even rubbish collection because they say some tenants have not paid their maintenance fee? How does that work? Most of us are paying a lot of money and yet due to a few who are not keeping up with payments, they continue to take our money but cease to offer the service we are all paying for. Please, if you read this, think twice before doing any business with them.
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 73% | 61% | £0 | £0 |
| Lettings | 90% | 63% | £525 | £2,000 |
Address
Andrews
80 - 82 Gloucester Road, Bristol, City of Bristol
BS7 8BN
0117 9232200
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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I live in a property managed ...
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1 Star Review
By : 'Sam'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : BS3
Apr 24, 2023
People found this helpful1
I live in a property managed by Andrews - they do not deliver on their promise - in actual fact they have stopped all effort to maintain security and even rubbish collection because they say some tenants have not paid their maintenance fee? How does that work? Most of us are paying a lot of money... Read Full Review
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Sam Hemmings said about Andrews
Services : Letting( As a Owner )Date: 24th Apr 2023
I live in a property managed by Andrews - they do not deliver on their promise - in actual fact they have stopped all effort to maintain security and even rubbish collection because they say some tenants have not paid their maintenance fee? How does that work? Most of us are paying a lot of money and yet due to a few who are not keeping up with payments, they continue to take our money but cease to offer the service we are all paying for. Please, if you read this, think twice before doing any business with them.
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Awful Tenant Experience - ...
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1 Star Review
By : 'Jazz'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : BS6
Mar 21, 2022
People found this helpful0
Andrews have left me and my housemates without access to a functioning toilet for over 24 hours 3 times in the course of my tenanacy, once in 2019 (3 days), once in 2020 (3+ days), and once again in 2022 (1+ days) - each time under a different property manager showing this is not because of one bad ... Read Full Review
Comments (0)Andrews have left me and my housemates without access to a functioning toilet for over 24 hours 3 times in the course of my tenanacy, once in 2019 (3 days), once in 2020 (3+ days), and once again in 2022 (1+ days) - each time under a different property manager showing this is not because of one bad apple. Access to functional water facilities is a legal requirement that the landlord must provide, and each time Andrews show no urgency nor care to solve this situation. We have recurring issues due to an issue with our drain that requires a bigger fix, not because we mistreat the drain. Not sure what services they're taking a cut of the rent for each month, it's certainly not tenant management or property maintenance. I do not advise prospective landlords trust them with their tenants or money. I do not advise prospective renters trust them with their wellbeing or safety.
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Jazz said about Andrews
Services : Letting( As a Tenant )Date: 21st Mar 2022
Andrews have left me and my housemates without access to a functioning toilet for over 24 hours 3 times in the course of my tenanacy, once in 2019 (3 days), once in 2020 (3+ days), and once again in 2022 (1+ days) - each time under a different property manager showing this is not because of one bad apple. Access to functional water facilities is a legal requirement that the landlord must provide, and each time Andrews show no urgency nor care to solve this situation. We have recurring issues due to an issue with our drain that requires a bigger fix, not because we mistreat the drain. Not sure what services they're taking a cut of the rent for each month, it's certainly not tenant management or property maintenance. I do not advise prospective landlords trust them with their tenants or money. I do not advise prospective renters trust them with their wellbeing or safety.
Note, when the toilet broke in 2020 the entire office went home for christmas on 23rd december before the issue was resolved which they were very much aware of, leaving us and the contractors in the dark about what to do next. I left answer phone messages nearly in tears to their office and to their maintenace team because I was so stressed that everyone seemed to have left us with no resolution. I couldn't reach a head office, I even tried messaging their main facebook which never got a response. As it was xmas the local cafes we had been relying on were closing and I was toiletless and panicking. Ended up calling and paying for a plumber myself who was more sympathetic than Andrews ever were. Andrews only got back to me on 3rd January - what is a tenant meant to do if they face an emergency during a holiday break? They paid me back out of 'goodwill' when in this situation it is the law, so there's nothing good about it.
Outside of this, they've left us without a washing machine for a month, they take months to perform basic repairs we aren't liable for or able to do ourselves, they've stopped performing regular maintenance checks and don't seem to take inventory or check on properties at all - and yet throw around vague accusations about how we treat the property without even seeing it. I do not recommed Andrews at all.
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Excellent customer service, ...
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5 Star Review
By : 'Mary'
Services : Letting( Admin )
Would you recommend ? : Yes
Postcode : BS13
Nov 30, 2021
People found this helpful0
Excellent customer service, nothing was too much troubled, very informative, highly recommend, will definitely be using Andrews in the... Read Full Review
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Mary McGaw said about Andrews
Services : Letting( Admin )Date: 30th Nov 2021
Excellent customer service, nothing was too much troubled, very informative, highly recommend, will definitely be using Andrews in the future
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Inquired about a property in ...
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1 Star Review
By : 'Elena'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : BS1
Aug 17, 2020
People found this helpful1
Inquired about a property in Bristol over the phone and the agent talking to us was incredibly condescending and patronizing. Tried to make an arrangement to see a property and were given a time but no details of address, and were actually given no further communication. We tried calling again,... Read Full Review
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Elena Amoroso said about Andrews
Services : Letting( As a Prospective Landlord/Tenant )Date: 17th Aug 2020
Inquired about a property in Bristol over the phone and the agent talking to us was incredibly condescending and patronizing. Tried to make an arrangement to see a property and were given a time but no details of address, and were actually given no further communication. We tried calling again, left voicemails, and still nothing in return until today which again, no empathy or any interest on actually doing business with us. Not even an apology for wasting our time or letting us know the property had been taken (which we found out for ourselves) So, thanks for nothing and now we know who to avoid in the future! I'd honestly compare these guys to Zedd Lettings based on competency...
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I've had nothing but ...
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4 Star Review
Diego
By : 'Joseph'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BS2
Apr 19, 2020
People found this helpful0
I've had nothing but problems with Andrews from the beginning, I had issues with mould and damp in my flat, once Andrews got the money they were not interested in helping me in fact a lot of people I spoke to feel like they've been "screwed over" by Andrews... However,... Read Full Review
Comments (0)I've had nothing but problems with Andrews from the beginning, I had issues with mould and damp in my flat, once Andrews got the money they were not interested in helping me in fact a lot of people I spoke to feel like they've been "screwed over" by Andrews...
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Joseph Legge said about Andrews
Services : Letting( As a Tenant )Date: 19th Apr 2020
I've had nothing but problems with Andrews from the beginning, I had issues with mould and damp in my flat, once Andrews got the money they were not interested in helping me in fact a lot of people I spoke to feel like they've been "screwed over" by Andrews...
However, after nearly giving up all hope, I spoke to a lad today called "Diego", if all the workers were kind, relaxed and supportive as Diego Andrews wouldn't get as many complaints. Honestly couldn't of asked for a better employer
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Wow!! If i could give 0 stars ...
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1 Star Review
By : 'Holly'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : BS16
Apr 14, 2020
People found this helpful1
Wow!! If i could give 0 stars i would. What a terrible company, rogues and liars. Its like they dont want to sell anything. Was interested in a property, our it first even though i was offered elsewhere. Waited... Waited.. Called over and over again to be told loads of different stories... Whilst... Read Full Review
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Holly White said about Andrews
Services : Letting( As a Tenant )Date: 14th Apr 2020
Wow!! If i could give 0 stars i would. What a terrible company, rogues and liars. Its like they dont want to sell anything. Was interested in a property, our it first even though i was offered elsewhere. Waited... Waited.. Called over and over again to be told loads of different stories... Whilst they passed the blame to the landlord... (dont know why landlords go with this agency) as theres really nice properties (possibly because they steal your deposit). Anyway still waiting 4 weeks on... To finally get someone to admit thatbthey cannot download the virtual video as they dont know how to. That was 2 weeks ago now and they still havnt been able to. Given up waiting as dont want to miss out on other properties... I would advise that no matter how lovely the property dont go with this agency... Its really not worth it. Only good thing i can say is there is a lovely girl called Jo who was very apologetic but... Other than manners bot much else happened. Save yourself the headache xx
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Scam ...
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1 Star Review
By : 'Maria'
Services : Letting( As a Owner )
Rent PCM : £800
Would you recommend ? : No
Postcode : BS8
Oct 13, 2019
People found this helpful3
Took advantage of my grandmother (landlady). Property was left in an absolute state when the tenants left including food left everywhere attracting vermin, mould accumulating in the brand new fridge and broken drawers and scuffed floors and walls which were newly painted. Andrews said there was... Read Full Review
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Comments (0)Took advantage of my grandmother (landlady). Property was left in an absolute state when the tenants left including food left everywhere attracting vermin, mould accumulating in the brand new fridge and broken drawers and scuffed floors and walls which were newly painted. Andrews said there was nothing wrong and that it was ready to receive new tenants which is disgusting and wrong. Wanted to give the tenants their deposit back. (They'd only been there a month, I don't even know how they did that much damage!)
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Maria Quintin said about Andrews
Services : Letting( As a Owner )Date: 13th Oct 2019
Took advantage of my grandmother (landlady). Property was left in an absolute state when the tenants left including food left everywhere attracting vermin, mould accumulating in the brand new fridge and broken drawers and scuffed floors and walls which were newly painted. Andrews said there was nothing wrong and that it was ready to receive new tenants which is disgusting and wrong. Wanted to give the tenants their deposit back. (They'd only been there a month, I don't even know how they did that much damage!)
Put the tenant first rather than representing her (which she is paying them for as she can't get to the property any more and relies on the income from it). Literally doing the opposite of their job.
Attached are some images of the mould and food stuffs left in the drawers that Andrews deem acceptable and ready for a new tenant.
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Diego from Andrews was really ...
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4 Star Review
Diego
By : 'Ewan'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BS1
Oct 11, 2019
People found this helpful0
Diego from Andrews was really good whilst we were looking to rent urgently. Always keeping us updated and pushing the landlord for a... Read Full Review
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Ewan said about Andrews
Services : Letting( As a Tenant )Date: 11th Oct 2019
Diego from Andrews was really good whilst we were looking to rent urgently. Always keeping us updated and pushing the landlord for a decision.
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Absolutely AwfulI cannot ...
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1 Star Review
By : 'Matthew'
Services : Letting( As a Tenant )
Rent PCM : £525
Would you recommend ? : No
Postcode : NP18
Aug 8, 2019
People found this helpful0
Absolutely Awful I cannot state just how dissatisfied by Andrews services I have been. As per most of the reviews, in the initial period where they were taking your money they were very helpful, but beyond that it has been shocking. Charging at every opportunity even just to extend the tenancy.... Read Full Review
Comments (0)Absolutely Awful
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Matthew Shaw said about Andrews
Services : Letting( As a Tenant )Date: 8th Aug 2019
Absolutely Awful
I cannot state just how dissatisfied by Andrews services I have been. As per most of the reviews, in the initial period where they were taking your money they were very helpful, but beyond that it has been shocking.
Charging at every opportunity even just to extend the tenancy. The rest was increased from £525 to £565 whilst I was in the property. Upon leaving, the property was put back on for £545. This genuinely felt insulting that they would re-let the property for less.
Then when it came to moving out there was a £90 charge for the privilege. They have then charged me £80 for cleaning the kitchen appliances. A dispute will be raised on this as the check in report and check out reports will clearly show that they were no worse, most probably better, than when I moved in.
It is 9 weeks since I moved out and I have STILL not received my deposit back. I have been on the phone and have been informed that there will be at least another week, maybe two, until I receive my deposit back. 10-11 weeks to get a deposit back when you have just bought your first house!?
All I can say is I would never use Andrews again nor would I recommend them to anyone.
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Absolutely awful. 0 ...
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1 Star Review
By : 'ft42'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : BS7
Apr 6, 2017
People found this helpful5
Absolutely awful. 0 communication unless it involved money owed to them. Had to sort most of our own problems out, after emailing each time for 1-3 weeks with no response, they didnt act as our landlords. the only thing they did was take money from us each month and check the property every 3... Read Full Review
Comments on Agent Fees
laughable, we had a genuine laugh at the end of our tenancy about what they had charged us for such a non-service
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ft42 said about Andrews
Services : Letting( As a Tenant )Date: 6th Apr 2017
Absolutely awful. 0 communication unless it involved money owed to them. Had to sort most of our own problems out, after emailing each time for 1-3 weeks with no response, they didnt act as our landlords. the only thing they did was take money from us each month and check the property every 3 months. diabolical.
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By : Tenant
Aug 1, 2017The most frustrating people to have to deal with. They take zero responsibility for any request you have of them. I.e. Sending a contract over but they are very happy to fleece you. They are awful at ...
We have used this estate ...
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5 Star Review
Lauren
Ms Georgina Parker
By : 'Jordan'
Services : Letting( As a Tenant )
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : BS7
Aug 26, 2015
People found this helpful0
We have used this estate agents two years in a row to source 3 and 4 bed properties. Unfortunately we left it very late to find a property on both occasions and the staff in this office we're fantastic. Very friendly staff who make the whole process so simple and explain everything exceptionally... Read Full Review
What agent could do to change your mind?
Agency fees are slightly cheaper than other estate agents and works out as a very small percentage of your overall payments to move into a new property.
Comments on Agent Fees
Agency fees are slightly cheaper than other estate agents and works out as a very small percentage of your overall payments to move into a new property.
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Jordan said about Andrews
Services : Letting( As a Tenant )Date: 26th Aug 2015
We have used this estate agents two years in a row to source 3 and 4 bed properties. Unfortunately we left it very late to find a property on both occasions and the staff in this office we're fantastic. Very friendly staff who make the whole process so simple and explain everything exceptionally well. There is no question you are scared to ask; no matter how stupid you may feel it is. I spent the majority of a day visiting all of the estate agents in Bristol and this was the only one who made me feel welcome from the very first minute I walked through the door. 5/5 for staff. 5/5 for property. 5/5 for price AND the agency fees are very very reasonable. Will definitely be using this branch in future when searching for properties.
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Absoluely Terrible customer ...
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1 Star Review
Claire
By : 'O_Dee'
Services : Letting( As a Tenant )
Rent PCM : £575
Would you recommend ? : No
Postcode : BS5
Aug 25, 2015
People found this helpful0
Absoluely Terrible customer service. Management company working on behalf of Andrews let themselves in the flat WITHOUT PERMISSION. When I rang to let Andrews know that this had happened, all was said... Read Full Review
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O_Dee said about Andrews
Services : Letting( As a Tenant )Date: 25th Aug 2015
Absoluely Terrible customer service. Management company working on behalf of Andrews let themselves in the flat WITHOUT PERMISSION. When I rang to let Andrews know that this had happened, all was said was
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Staff were helpful, friendly ...
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4 Star Review
Ms Georgina Parker
Abbie
By : 'David'
Services : Letting( As a Owner )
Rent PCM : £1700
Would you recommend ? : Yes
Postcode : BS7
Aug 17, 2015
People found this helpful0
Staff were helpful, friendly and generally seemed to have good and helpful answers to my queries and questions. Process so far has been a smooth journey without hiccups, and on my experience would recommend Andrews to other landlords/landladys who want to use an agent to run their... Read Full Review
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David said about Andrews
Services : Letting( As a Owner )Date: 17th Aug 2015
Staff were helpful, friendly and generally seemed to have good and helpful answers to my queries and questions. Process so far has been a smooth journey without hiccups, and on my experience would recommend Andrews to other landlords/landladys who want to use an agent to run their property/ies
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I am a landlady with seven ...
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5 Star Review
Ms Georgina Parker
katherine
By : 'Shohreh'
Services : Letting( As a Owner )
Rent PCM : £990
Would you recommend ? : Yes
Postcode : BS7
Aug 13, 2015
People found this helpful0
I am a landlady with seven flats which I let them out during last 4 years. I deal with many agents for this but it was my first experience to meet a professional, friendly, very polite and kind lady in Gloucester Road Andrew's branch, I found Georgina a Conscientious , she stayed over her duty... Read Full Review
Comments (0)I am a landlady with seven flats which I let them out during last 4 years. I deal with many agents for this but it was my first experience to meet a professional, friendly, very polite and kind lady in Gloucester Road Andrew's branch, I found Georgina a Conscientious , she stayed over her duty hours to make sure my tenants being settled and everything is fine.
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Shohreh Etemadi said about Andrews
Services : Letting( As a Owner )Date: 13th Aug 2015
I am a landlady with seven flats which I let them out during last 4 years. I deal with many agents for this but it was my first experience to meet a professional, friendly, very polite and kind lady in Gloucester Road Andrew's branch, I found Georgina a Conscientious , she stayed over her duty hours to make sure my tenants being settled and everything is fine.
I am happy to deal with her in the future again as this time I have been very relaxed and no stressed for new tenancy contract.
Thank you
Shohreh
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We have used Andrews for over ...
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5 Star Review
Julie
By : 'C&J'
Services : Letting( As a Owner )
Rent PCM : £700
Would you recommend ? : Yes
Postcode : BA16
Jun 18, 2015
People found this helpful0
We have used Andrews for over 10 years and in the main have been very satisfied. There were occasions when they didn't seem to know that there were issues with rent payment but these were few and far between. Our main complaint were the fees - overall they seem a bit high. However, the inspection... Read Full Review
Comments on Agent Fees
Please see above comments.
Comments (0)We have used Andrews for over 10 years and in the main have been very satisfied. There were occasions when they didn't seem to know that there were issues with rent payment but these were few and far between. Our main complaint were the fees - overall they seem a bit high. However, the inspection fees and what you got for your money was very poor.
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C&J said about Andrews
Services : Letting( As a Owner )Date: 18th Jun 2015
We have used Andrews for over 10 years and in the main have been very satisfied. There were occasions when they didn't seem to know that there were issues with rent payment but these were few and far between. Our main complaint were the fees - overall they seem a bit high. However, the inspection fees and what you got for your money was very poor.
However our "manager", Julie Robbins, has been outstanding and dealt with everything efficiently and fairly. I would recommend her to anyone.
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Andrews answer the phone ...
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5 Star Review
katherine
By : 'FOSPNR'
Services : Letting( As a Owner )
Rent PCM : £1150
Would you recommend ? : Yes
Postcode : BS7
Apr 27, 2015
People found this helpful0
Andrews answer the phone immediately with a real person almost every time - Excellent. They dealt with my re-let very efficiently at a reasonable price and kept me informed and re-negotiated the rent pretty successfully. They employ fully English speaking staff so there are no language barriers to ... Read Full Review
Comments (0)Andrews answer the phone immediately with a real person almost every time - Excellent.
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FOSPNR said about Andrews
Services : Letting( As a Owner )Date: 27th Apr 2015
Andrews answer the phone immediately with a real person almost every time - Excellent.
They dealt with my re-let very efficiently at a reasonable price and kept me informed and re-negotiated the rent pretty successfully. They employ fully English speaking staff so there are no language barriers to a clear understanding. Well done.
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Georgie is one of the few ...
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5 Star Review
By : 'Tom'
Services : Letting( As a Owner )
Rent PCM : £1400
Would you recommend ? : Yes
Postcode : BS10
Nov 17, 2014
People found this helpful0
Georgie is one of the few estate agents that delivers outstanding service. She is very knowledgeable on her subject a very engaging and pleasant personality. The entire rental process has gone very smoothly and everything has been delivered within the expected time schedule. All phone calls to the... Read Full Review
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Tom and Sue Farr said about Andrews
Services : Letting( As a Owner )Date: 17th Nov 2014
Georgie is one of the few estate agents that delivers outstanding service. She is very knowledgeable on her subject a very engaging and pleasant personality. The entire rental process has gone very smoothly and everything has been delivered within the expected time schedule. All phone calls to the rest of the team in the office have been dealt with in a very pleasant manner.
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We have had a house let by ...
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4 Star Review
By : 'HorfieldLandlord'
Services : Letting( As a Owner )
Rent PCM : £995
Would you recommend ? : Yes
Postcode : BS7
Oct 13, 2014
People found this helpful0
We have had a house let by Andrews since this summer. The staff have, on the whole, been very professional and have been very clear with what we need to do. Since the tenants have moved in we have had no issues and seem as though they have settled in well. We did have a couple of blips where... Read Full Review
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HorfieldLandlord said about Andrews
Services : Letting( As a Owner )Date: 13th Oct 2014
We have had a house let by Andrews since this summer. The staff have, on the whole, been very professional and have been very clear with what we need to do. Since the tenants have moved in we have had no issues and seem as though they have settled in well. We did have a couple of blips where messages were not passed on, but these were quickly resolved and dealt with by the agents. We have yet to go through any tenancy changes so I cannot comment here but from initially coming round, to setting up contracts and tenants moving in the service has been quick and professional.
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Up until a moment ago when an ...
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2 Star Review
By : 'JKEOGH'
Services : Letting( As a Owner )
Rent PCM : £2000
Would you recommend ? : No
Postcode : BS7
Oct 8, 2014
People found this helpful1
Up until a moment ago when an email arrived in my inbox from Andrews inviting some customer feedback on this website, I was going to remain a disgruntled but quiet customer. However, as I have a spare ten minutes I'll take this opportunity to leave a negative review. It is true that people only... Read Full Review
What agent could do to change your mind?
Answered my email where I explained my dissatisfaction. Stuck to the contract that they signed. Represented me properly.
Comments on Agent Fees
I\'ve paid the going rate, but to receive a poor service, so for me, it\'s bad value.
Comments (0)Up until a moment ago when an email arrived in my inbox from Andrews inviting some customer feedback on this website, I was going to remain a disgruntled but quiet customer. However, as I have a spare ten minutes I'll take this opportunity to leave a negative review. It is true that people only leave feedback when they have an axe to grind - may I also point out that this is not something I've ever done before - I let a lot go and prefer to get on with things when people let me down, but I've literally never had such bad service from an agent. They have completely ignored me and this has led to me wanting to post this review.
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JKEOGH said about Andrews
Services : Letting( As a Owner )Date: 8th Oct 2014
Up until a moment ago when an email arrived in my inbox from Andrews inviting some customer feedback on this website, I was going to remain a disgruntled but quiet customer. However, as I have a spare ten minutes I'll take this opportunity to leave a negative review. It is true that people only leave feedback when they have an axe to grind - may I also point out that this is not something I've ever done before - I let a lot go and prefer to get on with things when people let me down, but I've literally never had such bad service from an agent. They have completely ignored me and this has led to me wanting to post this review.
We had one good year letting with Andrews, and now one terrible year which has convinced us not to use them again. There happened to be a three month gap between finding tenants and the tenancy start date and in that time they basically lost all touch with the prospective tenants until a week before the start date, throwing everything into chaos. No apology for their mistakes has ever been forthcoming. When I needed their help that week, it wasn't offered. When I signed a contract it was not honoured. When I asked them to account for their mistakes my email was ignored, by the lettings manager and then by the branch manager (it is the only email I have ever sent to the branch manager).
For this service they've taken close to three grand in fees - three grand!
All I have to say is If you are a landlord looking for an agent who represents you properly and puts your needs before their profit margins - do not use Andrews on Gloucester Road.
Where email has failed as means of communication, with a bit of luck I may get a response to this review!
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Georgie interviewed several ...
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5 Star Review
Abbie
By : 'John'
Services : Letting( As a Owner )
Rent PCM : £850
Would you recommend ? : Yes
Postcode : BS6
Oct 6, 2014
People found this helpful0
Georgie interviewed several prospective tenants before recommending my present tenants to me. She understood my concerns about a prospective tenant whom I rejected as unsuitable for my property. My present tenants have only been in the flat for a week but my overall impression of them already has... Read Full Review
Comments (0)Georgie interviewed several prospective tenants before recommending my present tenants to me. She understood my concerns about a prospective tenant whom I rejected as unsuitable for my property. My present tenants have only been in the flat for a week but my overall impression of them already has been very good. So I am happy with the way my tenants were interviewed and recommended to me.
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John said about Andrews
Services : Letting( As a Owner )Date: 6th Oct 2014
Georgie interviewed several prospective tenants before recommending my present tenants to me. She understood my concerns about a prospective tenant whom I rejected as unsuitable for my property. My present tenants have only been in the flat for a week but my overall impression of them already has been very good. So I am happy with the way my tenants were interviewed and recommended to me.
Abbie was very helpful in providing contact details for various contractors when I urgently needed them to upgrade my property before my new tenants moved in. Consequently I have managed to get these upgrades done by reliable and professional people. So I am happy about that as well.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 4/10/2015, 7:03:03 AM by allAgents
