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Letters Group

4.8/5, 76 Reviews
95% Recommended

100% sales valuation accuracy

69% letting valuation accuracy

95% sales fee satisfaction

95% letting fee satisfaction

Contact Us
Letters Group are a family run independent Sales and Letting Agent. We have been serving customers for 27 years within Peterborough and the surrounding villages. Selling or Renting your property is not an everyday experience and it is essential that when you do you feel that your best interests are at the foref
ront of the team who you are dealing with. Here at Letters Group we strive to ensure that your experience with us is enjoyable and successful from start to finish. We have been selected to be the area representative of the world’s largest relocation company, Cartus. Through the Relocation Agent Network, we have access to handpicked independent agents throughout the UK to assist your next move. All our properties are presented to a high quality standard with free 3D floor plans and a personalised description. We advertise on all the leading property portals, Rightmove, Zoopla, On The Market and AllAgents.
"Letters has provided a..."

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5 Star Review
UserName

Robert

UserName

Tracey

By : 'Ollie Flowers'
Services : Letting(As a Owner)
Rent PCM : £2500
Would you recommend ? : Yes
Postcode : PE4

Aug 25, 2021
People found this helpful0

Letters has provided a comprehensive and quality service from the outset of its engagement. Communications are detailed and speedy. The staff are very friendly and approachable. Letters is a very professional outfit offering exceptional customer service, and they take the stresses out of dealing with tenants and properties. A big shout out to Gary, Robert and Tracey for their service, patience and professionalism!

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales100%95%£70,000£940,000
Lettings69%95%£450£2,500
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
1207233018022
Areas covered
  • PE1
  • PE2
  • PE3
  • PE4
  • PE5
  • PE6
  • PE7
  • PE8
  • PE9
Address

Letters Group
35 BroadwayPeterborough, Cambridgeshire
PE1 1SQ
01733 567 123, 01733 567 124

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:30 - 17:30
  2. 09:30 - 17:30
  3. 09:30 - 17:30
  4. 09:30 - 17:30
  5. 09:30 - 17:30
  6. 10:00 - 02:00
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
  • Relocation Agent Network
  • ?National Homes Network
  • ?Move With Us
  • allAgents Portal
  • OnTheMarket
  • Rightmove
  • Zoopla
Social Media
LinkedinEmail
Members of
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Latest Properties

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Very unprofessional approach ...

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1 Star Review
UserName

Denise

By : 'Denise'
Branch : Peterborough, 35 Broadway
Services : Letting( Property Management )
Would you recommend ? : No
Postcode : PE6

May 11, 2023
People found this helpful1

Very unprofessional approach regarding the refusal to transfer our Management Companies funds following appointing a new block management company. Gary from Letters has delayed responding to the new agents and despite being chased by them and myself he has still not transferred the companies money. ... Read Full Review

Comments (2)
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By : Gary Martin

May 17, 2023

I'd like to state clearly that WE resigned as managing agents on moral principle. It is highly unusual for us to terminate a relationship so will let whoever reads this review form their own...


Being a first time buyer, ...

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5 Star Review
UserName

Robert

By : 'Sandy'
Branch : Peterborough, 35 Broadway
Services : Sales( As a Buyer )
Sold price : £155000
Would you recommend ? : Yes
Postcode : PE4

Jan 20, 2022
People found this helpful0

Being a first time buyer, Robert has made this journey wonderful! He has answered all questions that I’ve had, and is always on the ball! I would highly recommend Rob as his patience and knowledge is ... Read Full Review

Comments (1)
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By : Robert Jarvis

Jan 20, 2022

Thank you Sandy! It is always great working with first time buyers and helping you with your first purchase has been a pleasure. Good luck in your new home....


Being a first time buyer, ...

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5 Star Review
UserName

Robert

By : 'Sandy'
Branch : Peterborough, 35 Broadway
Services : Sales( As a Buyer )
Sold price : £155000
Would you recommend ? : Yes
Postcode : PE4

Jan 20, 2022
People found this helpful0

Being a first time buyer, Robert has made this journey wonderful! He has answered all questions that I've had, and is always on the ball! I would highly recommend Rob as his patience and knowledge is ... Read Full Review

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Simply the ...

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5 Star Review
UserName

Robert

By : 'Laura'
Branch : Peterborough, 35 Broadway
Services : Land & New Homes
Would you recommend ? : Yes
Postcode : PE2

Nov 3, 2021
People found this helpful0

I could not recommend this estate agents any more highly than I already do. Being first time buyers we were entering the unknown and Robert was there to guide us each and every step of the way. Robert was so helpful, from when we first viewed the property all the way through to the end completion. ... Read Full Review

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Excellent service from ...

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5 Star Review
UserName

Tracey

UserName

Robert

By : 'Angela'
Branch : Peterborough, 35 Broadway
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : PE1

Sep 5, 2021
People found this helpful0

Excellent service from everyone at the company both on the lettings and sales teams. Thorough and professional customer service. A truly 5 Star service from start to ... Read Full Review

Comments (1)
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By : Robert Jarvis

Sep 6, 2021

Thank you for your lovely comment! All the best Letters...


Letters has provided a ...

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5 Star Review
UserName

Robert

UserName

Tracey

By : 'Ollie'
Branch : Peterborough, 35 Broadway
Services : Letting( As a Owner )
Rent PCM : £2500
Would you recommend ? : Yes
Postcode : PE4

Aug 25, 2021
People found this helpful0

Letters has provided a comprehensive and quality service from the outset of its engagement. Communications are detailed and speedy. The staff are very friendly and approachable. Letters is a very professional outfit offering exceptional customer service, and they take the stresses out of dealing ... Read Full Review

Comments (0)
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Great service and honest ...

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5 Star Review
UserName

Robert

By : 'Jay'
Branch : Peterborough, 35 Broadway
Services : Mortgages
Would you recommend ? : Yes
Postcode : S10

Aug 25, 2021
People found this helpful0

Great service and honest advice - I came to Letters and was speaking to Robert Jarvis about the difficulties I was having getting a mortgage. He was friendly, reassuring and put me in contact with a mortgage broker who has been fantastic. I will be looking to sell my house in the forthcoming months ... Read Full Review

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I recently usied the Letters ...

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5 Star Review
UserName

Robert

By : 'Paolo'
Branch : Peterborough, 35 Broadway
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : PE2

Aug 8, 2021
People found this helpful0

I recently usied the Letters group for my house sale. My experience with them was excellent. All the staff I spoke to were polite, friendly and attentive. The agent I dealt with was Rob. I felt he went above his job role, taking viewings out of hours. He also helped me chase solicitors and was ... Read Full Review

Comments (1)
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By : Robert Jarvis

Aug 9, 2021

Hi Paolo, Thank you for your great review. It was great working with you and I look forward to again in the...


Rob was brilliant from start ...

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5 Star Review
UserName

Robert

By : 'Emily'
Branch : Peterborough, 35 Broadway
Services : Sales( As a Buyer )
Sold price : £88000
Would you recommend ? : Yes
Postcode : PE2

Aug 5, 2021
People found this helpful0

Rob was brilliant from start to finish! So friendly, professional and such a nice agent to work with, on my first house purchase, really put confidence in the whole process for me. Couldn't ask for a better agent to work ... Read Full Review

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Good responsive service that ...

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5 Star Review

By : 'Jane'
Branch : Peterborough, 35 Broadway
Services : Sales( As a Vendor )
Sold price : £88000
Would you recommend ? : Yes
Postcode : PE2

Jul 23, 2021
People found this helpful0

Good responsive service that kept us informed throughout the process. This made the sale of our property very easy. Would recommend the ... Read Full Review

Comments (1)
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By : Robert Jarvis

Jul 23, 2021

Thank you Jane! It is always great to hear positive feedback and we hope to work with you again in the future....


Really helpful, super ...

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5 Star Review
UserName

Robert

By : 'Polly'
Branch : Peterborough, 35 Broadway
Services : Sales( As a Vendor )
Sold price : £170000
Would you recommend ? : Yes
Postcode : PE2

May 2, 2021
People found this helpful0

Really helpful, super friendly and non pushy estate agent. Had spoken to some of the bigger names in Peterborough and found their pushy attitude really off putting. Letters have been great at helping us buy and sell our home. Thank ... Read Full Review

Comments (1)
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By : Robert Jarvis

May 4, 2021

Hi Polly, Thank you so much for your lovely review. It was a pleasure working with you and thank you for choosing us to help you sell your home! I hope you and your family have settled in to your ...


Can not fault Letters Group ...

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5 Star Review
UserName

Robert

UserName

Tracey

By : 'Gill'
Branch : Peterborough, 35 Broadway
Services : Sales( As a Vendor )
Sold price : £190000
Would you recommend ? : Yes
Postcode : PE2

Apr 8, 2021
People found this helpful0

Can not fault Letters Group at all. The agent that was looking after us ( Mr Robert Jarvis) was superb. He was we us every step of the way and put us at ease and reassured us that all will be ... Read Full Review

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Rob and the team were ...

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5 Star Review
UserName

Robert

By : 'Tim'
Branch : Peterborough, 35 Broadway
Services : Sales( As a Vendor )
Sold price : £170000
Would you recommend ? : Yes
Postcode : PE2

Feb 20, 2021
People found this helpful0

Rob and the team were fantastic. From beginning to end they were communicative and helpful. Rob was professional and managed to get our house on the market and sold quickly. We received updates regularly and they made every effort to chase the other parties for updates their end too. Without Rob ... Read Full Review

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Best letting agency by ...

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5 Star Review
UserName

Tracey

By : 'Stavros'
Branch : Peterborough, 35 Broadway
Services : Letting( As a Tenant )
Rent PCM : £650
Would you recommend ? : Yes
Postcode : PE2

Dec 8, 2020
People found this helpful0

We have been with Letters Group for four years as tenants. By far the best letting agency we have ever been with. Friendly, helpful, quick to respond and always attentive to what we had to say or ask. Honestly, we don't think it can get any ... Read Full Review

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We would like to give our ...

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5 Star Review
UserName

Robert

By : 'Stephen'
Branch : Peterborough, 35 Broadway
Services : Sales( As a Buyer )
Sold price : £247950
Would you recommend ? : Yes
Postcode : PE6

Dec 3, 2020
People found this helpful0

We would like to give our thanks to Rob Jarvis of Letters Group and Simon Smith in Letters Legal without them helping us through I don't think our moving experience would ever have got sorted when we had some difficult situations come up to test us all. Rob was excellent and kept us updated ... Read Full Review

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I would like to extend my ...

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5 Star Review
UserName

Robert

By : 'Jim'
Branch : Peterborough, 35 Broadway
Services : Sales( As a Vendor )
Sold price : £110000
Would you recommend ? : Yes
Postcode : PE1

Nov 17, 2020
People found this helpful0

I would like to extend my thank to Rob from Letters who helped me sell my property. There were a few complicaitons throughout the process, all of which were out of Rob's hands but he was always there to offer sound and fair advice and reasurrance, always proffesional but with a personal ... Read Full Review

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Rob Jarvis at Letters went ...

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5 Star Review
UserName

Robert

By : 'LeeBH'
Branch : Peterborough, 35 Broadway
Services : Sales( As a Vendor )
Sold price : £70000
Would you recommend ? : Yes
Postcode : PE2

Nov 2, 2020
People found this helpful0

Rob Jarvis at Letters went above and beyond with his commitment to sell my flat. He worked tirelessly to get the sale and his communication was fantastic. I can't praise him enough for his hard work ... Read Full Review

Comments (1)
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By : Robert Jarvis

Nov 4, 2020

Thank you for your great review Lee! On behalf of myself and our rentals team who have worked with you for so long, we wish you all the very best of luck in the...


Rob was excellent as we ...

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4 Star Review
UserName

Robert

By : 'Liz'
Branch : Peterborough, 35 Broadway
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : PE2

Oct 31, 2020
People found this helpful0

Rob was excellent as we progressed through a frustrating period of conveyancing. He was available, responsive, professional and well informed. I thoroughly recommend him and would give him 5 stars. The surveyor and electrician recommended by Letters let him down, however, as they did not respond ... Read Full Review

Comments (1)
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By : Robert Jarvis

Nov 4, 2020

Thank you for your kind words! It was great working with you and your patience was certainly second to none! I am glad that we were able to work together to get there in end and get the best result. ...


Amazing experience with ...

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5 Star Review
UserName

Robert

By : 'Krzysztof'
Branch : Peterborough, 35 Broadway
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : PE3

Sep 30, 2020
People found this helpful0

Throughout my experience with Letters Group, I was mainly in contact with Robert Jarvis. The communication was perfect, responses to emails were very quick even during out of office hours. Very kind and helpful, he always explained every step during the process. Couldn't have asked for better ... Read Full Review

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Excellent Customer ...

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5 Star Review
UserName

Tracey

UserName

Gary

By : 'Maria'
Branch : Peterborough, 35 Broadway
Services : Sales( As a Vendor )
Sold price : £940000
Would you recommend ? : Yes
Postcode : PE1

Sep 8, 2020
People found this helpful0

We used Letters for many years for managing our rental property and being totally impressed with their professional approach and efficient service they were a natural choice when we wanted to sell. They did not disappoint and Robert Jarvis is full of integrity. He provided excellent guidance, ... Read Full Review

Comments (1)
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By : Robert Jarvis

Sep 10, 2020

Hi Maria, All of the team have loved working with you and it is great to hear that you had an enjoyable experience. Thank you for your kind words! If we can ever help you in the future please ...


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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.

Last updated at 11/27/2018, 4:00:02 AM by allAgents

Awards won by Letters Group

Regional Awards Won by Letters Group

Individual Branch Awards