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Head Office St Leonards on Sea, St Leonards on Sea, TN38

4.6/5, 43 Reviews
91% Recommended

100% sales valuation accuracy

90% letting valuation accuracy

100% sales fee satisfaction

86% letting fee satisfaction

Oakfield Head Office located in St Leonards, is home to the accounts department and includes a Directors office, board/training room. Samantha Hensher, Oakfields Financial Director, is responsible for the day to day running of the Head Office and the accounts department. Samantha is also responsible for leading an
d managing the Estate and Block Management side of the business.
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5 Star Review
UserName

Rachel

By : 'Jones'
Services : Conveyancing()
Would you recommend ? : Yes
Postcode : TN40

Feb 19, 2021
People found this helpful0

My review is from the viewpoint of a solicitor who deals with residential conveyancing, and has to deal with many different managing agents as part of my job. Dealing with Oakfield but more specifically, Rachel Harmer, in connection with both a leasehold property sale as well as on a separate property purchase, both in Bexhill, was made so much easier. Rachel is helpful, efficient and just lovely to deal with. We come across so many managing agents who either don't reply to enquiries, or charge for the privilege on every question and who often make things more cumbersome. Not the case here. Rachel is wonderful!

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales100%100%£420,000£420,000
Lettings90%86%£450£1,650
Address

Oakfield
Unit 4 Hayland Industrial ParkMaunsell RoadSt Leonards on Sea, East Sussex
TN38 9NN
01424 854814

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Oakfield Branches (View All 4)

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BRANCH ASSET
Thanks ...

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5 Star Review

By : 'Ian'
Services : Letting( As a Owner )
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : TN40

Dec 24, 2024
People found this helpful0

Lucy is my main contact at Oakfield. She is and always has been very professional. Always prompt with any queries and/questions and always replies to my emails in a helpful and positive manor. I woukd like to wish the whole Oakfiekd team a Merry Christmas and I hope they have a great... Read Full Review

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Special shout out to Larn ...

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5 Star Review
UserName

Larn

By : 'Chuks'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : TN34

Oct 14, 2024
People found this helpful0

Special shout out to Larn Hancock. Thank you so much for making life easy for me. For always responding promptly, excellent services, excellent rent negotiations and always ready to help. I'm super grateful. Thank you... Read Full Review

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A special shout out to Larn ...

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5 Star Review
UserName

Larn

By : 'CLAUDIO'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : DA7

Apr 28, 2024
People found this helpful0

A special shout out to Larn for dealing with my tenancy renewal. Smooth and professional... Read Full Review

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AVOID AT ALL ...

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1 Star Review
UserName

Luke

By : 'Joe'
Services : Letting( As a Tenant )
Rent PCM : £1400
Would you recommend ? : No
Postcode : TN37

Nov 17, 2023
People found this helpful0

AVOID AT ALL COSTS!!! Especially dealing with Luke Seymour who can only be described as an arrogant, incompetent, sarcastic and unprofessional agent. He is someone that doesn’t listen whatsoever, doesn’t reply to emails promptly, reluctantly wanting to help. This company only... Read Full Review

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I would just like to say that ...

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5 Star Review
UserName

Larn

By : 'James'
Services : Letting( As a Owner )
Rent PCM : £1650
Would you recommend ? : Yes
Postcode : TN40

Jun 28, 2023
People found this helpful0

I would just like to say that Larn has been very helpful and professional in every way possible and instrumental in in solving tenant renewal difficulties. James... Read Full Review

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I have been dealing with ...

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5 Star Review
UserName

Kirsty

By : 'Vasudeva'
Services : Letting( As a Tenant )
Rent PCM : £825
Would you recommend ? : Yes
Postcode : TN34

Mar 13, 2023
People found this helpful0

I have been dealing with Kirsty Berwick. She has been very professional & upto date with all the required information. Even if she doesn't have an answer, she always gets back to you in a timely fashion. Would definitely recommend. Keep it up Kirsty... Read Full Review

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Kirsty is amazing managing my ...

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5 Star Review
UserName

Kirsty

By : 'James'
Services : Letting( As a Owner )
Rent PCM : £1650
Would you recommend ? : Yes
Postcode : TN39

Jan 30, 2023
People found this helpful0

Kirsty is amazing managing my let properties and liaising between the tenants and myself. If I leave her an out of hours message she emails me back first thing in the morning usually about 7.15am which is great. She gets things done and Sorted for me and makes my life much less stressful.... Read Full Review

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Skye Standivan is great ...

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5 Star Review
UserName

Skye

By : 'James'
Services : Letting( As a Owner )
Rent PCM : £1650
Would you recommend ? : Yes
Postcode : TN40

Jan 19, 2023
People found this helpful0

Skye Standivan is great managing my eight let houses she gives me excellent detailed information schedules which saves me and my accountant a lot of time. Nothing is too much trouble for her and she goes above and beyond and responds so quickly to any questions I have. She deserves this special ... Read Full Review

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Very transparent & ...

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5 Star Review
UserName

Skye

UserName

Kirsty

By : 'Vasudeva'
Services : Letting( As a Tenant )
Rent PCM : £825
Would you recommend ? : Yes
Postcode : TN34

Jan 5, 2023
People found this helpful0

The staff is very helpful & accommodating if u raise any concerns. It's very transparent . They always address any issues or get back with an update on the same. Would definitely... Read Full Review

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Thanks ...

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5 Star Review
UserName

Kirsty

By : 'Ian'
Services : Letting( As a Owner )
Rent PCM : £950
Would you recommend ? : Yes
Postcode : TN40

Oct 25, 2022
People found this helpful0

We have been working with Kirsty for some time now, as she looks after our properties. She is always professional and endeavours to solve any issues in a timely manner. It has been a pleasure to work with... Read Full Review

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Kirsty ...

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5 Star Review
UserName

Kirsty

By : 'Ann'
Services : Letting( As a Owner )
Rent PCM : £950
Would you recommend ? : Yes
Postcode : TN37

Sep 15, 2022
People found this helpful0

Kirsty Berwick deals with my properties and we have a great rapport. She is very prompt to respond to all emails... Read Full Review

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From the viewpoint of a ...

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5 Star Review
UserName

Rachel

By : 'Jones'
Services : Conveyancing
Would you recommend ? : Yes
Postcode : TN40

Feb 19, 2021
People found this helpful0

My review is from the viewpoint of a solicitor who deals with residential conveyancing, and has to deal with many different managing agents as part of my job. Dealing with Oakfield but more specifically, Rachel Harmer, in connection with both a leasehold property sale as well as on a separate... Read Full Review

Comments (0)Was this helpful?:
A Fantastic Agent to Work ...

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5 Star Review

By : 'Kaitlyn'
Services : Letting( As a Tenant )
Rent PCM : £700
Would you recommend ? : Yes
Postcode : TN38

Aug 25, 2020
People found this helpful0

Lucy has been fantastic while working with myself and my partner to get us into our first flat. The first property we looked at was not for us so Lucy ensured to keep in contact all day and sort us out a second viewing only hours after the first which we fell in love with. She’s been... Read Full Review

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Shocking lack of customer ...

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1 Star Review

By : 'William'
Services : Letting( As a Tenant )
Rent PCM : £1200
Would you recommend ? : No
Postcode : TN39

Nov 9, 2019
People found this helpful2

Initially, my review of this company was positive. However, the way in which they have handled us since July has been nothing short of abominable. They failed to let us know the house was on the market (we found out by some random person at the door), then then ignored email, then constantly... Read Full Review

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Richard ...

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5 Star Review

By : 'Review'
Services : Property Management
Would you recommend ? : Yes

Jan 17, 2019
People found this helpful0

I have had the pleasure in dealing with Richard for the past 3-4 years and have always found him to be helpful and courteous. He will always try his best to resolve problems when he can, and reports back his results, Good or bad. He is also very good at responding to emails and phone... Read Full Review

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Oakfield ...

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4 Star Review

By : 'Neil'
Services : Property Management
Would you recommend ? : Yes
Postcode : TN38

Dec 17, 2018
People found this helpful0

I have known and dealt with Oakfield for almost 20 years on both a block management and individual flat letting basis and all of their staff have always generally provided a good service. None of us are perfect and we all make mistakes. If they have, I have always found that they try to do all that ... Read Full Review


Comments on Agent Fees

Whilst possibly higher than some agents, having always worked on the principle that "if you pay peanuts, you get Monkeys" I always consider, does the service represent good value for money rather than be too influenced by a direct fee comparison.

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Rachel,Emily & Zoe have ...

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4 Star Review

By : 'Cantelupe'
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : TN40

Aug 1, 2017
People found this helpful0

Rachel,Emily & Zoe have been dealing with the management of our small block (3 flats). They all have a positive approach and have dealt with all our problems in a professional manner. They have taken on all the stress that comes from with dealing with the other tenants for remidial works that... Read Full Review


Comments on Agent Fees

Feel the fees are a bit high, but we have had a lot of problems with the block.

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Rachel has always provided ...

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4 Star Review

By : 'Neil'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : TN38

Jul 31, 2017
People found this helpful0

Rachel has always provided good quality direct assistance or has been able to direct me elsewhere - when necessary, she has stepped in to try and help when particular pressures have existed. I have enjoyed our relationship over many... Read Full Review


Comments on Agent Fees

Fee arrangements have always been discussed and agreed, when necessary.

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I have always found Rachel ...

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4 Star Review

By : 'Allan'
Services : Property Management
Would you recommend ? : Yes
Postcode : TN40

Jul 29, 2017
People found this helpful0

I have always found Rachel very helpful and professional, She has always responded to my emails and phone calls, and has genuinely tried to help in all matters concerning our... Read Full Review


Comments on Agent Fees

OK

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We find Rachel very efficient ...

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4 Star Review

By : 'Agony'
Services : Property Management
Would you recommend ? : Yes
Postcode : TN39

Jul 29, 2017
People found this helpful0

We find Rachel very efficient and pleasant to talk to any queries are dealt with to the best of her ability. Rachel will always return my call if she is not... Read Full Review


Comments on Agent Fees

Bad

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1 - 20 of 43 items
No fees information available

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.

Last updated at 1/19/2017, 9:27:15 AM by allAgents

Awards won by Oakfield, St Leonards on Sea TN38 9NN