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Chislehurst, BR7
4.6/5, 9 Reviews
89% Recommended
0% sales valuation accuracy
100% letting valuation accuracy
100% sales fee satisfaction
99% letting fee satisfaction
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"Really professional, great..."
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5 Star Review
Anita
By : 'Anne'
Services : Letting(As a Tenant)
Rent PCM : £1850
Would you recommend ? : Yes
Postcode : BR7
28 Oct 2020
People found this helpful0
Really professional, great help and lovely staff. I would recommend KFH Chislehurst and especially Andreas Poulloura who helped us all the way with our rental.
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Anne Claire Santorin
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 100% | £680,000 | £680,000 |
| Lettings | 100% | 99% | £1,850 | £4,000 |
Areas covered
- BR1, BR2, BR5, BR6, BR7, DA14, SE9
Address
Kinleigh Folkard & Hayward
49 High Street, Chislehurst, Greater London
BR7 5AF
020 8285 9900
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Kinleigh Folkard & Hayward Branches (View All 71)
We own several properies in ...
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5 Star Review
Anita
By : 'Peter'
Services : Letting( As a Owner )
Rent PCM : £4000
Would you recommend ? : Yes
Postcode : BR6
16 Mar 2023
People found this helpful0
We own several properies in the Chislehurst area and always use Anita Barry at KFH for lettings. KFH produces high quality tenants, carefully vetted, and Anita's knowledge of the lettings market, rental values, legislation and processes is... Read Full Review
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Peter Morris said about Kinleigh Folkard & Hayward
Services : Letting( As a Owner )Date: 16th Mar 2023
We own several properies in the Chislehurst area and always use Anita Barry at KFH for lettings. KFH produces high quality tenants, carefully vetted, and Anita's knowledge of the lettings market, rental values, legislation and processes is outstanding.
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KFH is the ...
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5 Star Review
Vanessa
By : 'Bijaya'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : BR7
13 Jan 2021
People found this helpful0
Few years ago i interacted with KFH for a house buy and was super impressed with our agent. This time around it was a different agent - Vanessa Spencer- but the same set of values and professionalism! It a great interaction - she was well informed about the properties, great communication skills... Read Full Review
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Bijaya said about Kinleigh Folkard & Hayward
Services : Sales( As a Buyer )Date: 13th Jan 2021
Few years ago i interacted with KFH for a house buy and was super impressed with our agent. This time around it was a different agent - Vanessa Spencer- but the same set of values and professionalism! It a great interaction - she was well informed about the properties, great communication skills and quite understanding. One of those who do care about the buyers interest as well.
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Really professional, great ...
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5 Star Review
Anita
By : 'Anne'
Services : Letting( As a Tenant )
Rent PCM : £1850
Would you recommend ? : Yes
Postcode : BR7
28 Oct 2020
People found this helpful0
Really professional, great help and lovely staff. I would recommend KFH Chislehurst and especially Andreas Poulloura who helped us all the way with our... Read Full Review
Comments (0)Really professional, great help and lovely staff.
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Anne Claire Santorin said about Kinleigh Folkard & Hayward
Services : Letting( As a Tenant )Date: 28th Oct 2020
Really professional, great help and lovely staff.
I would recommend KFH Chislehurst and especially Andreas Poulloura who helped us all
the way with our rental.
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Buying a ...
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5 Star Review
Rae
By : 'Susie'
Services : Sales( As a Buyer )
Sold price : £680000
Would you recommend ? : Yes
Postcode : BR1
30 Sept 2019
People found this helpful0
Rae Firminger was an amazing person to deal with. Efficient, high attention to detail. Sorted out all problems immediately and created a smooth process in buying our property. Will definitely recommend... Read Full Review
Comments (0)Rae Firminger was an amazing person to deal with. Efficient, high attention to detail. Sorted out all problems immediately and created a smooth process in buying our property.
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Susie Elliott said about Kinleigh Folkard & Hayward
Services : Sales( As a Buyer )Date: 29th Sep 2019
Rae Firminger was an amazing person to deal with. Efficient, high attention to detail. Sorted out all problems immediately and created a smooth process in buying our property.
Will definitely recommend KFH
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I Recently bought an ...
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5 Star Review
Tara
By : 'EH2017'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : BR1
15 Jun 2017
People found this helpful0
I Recently bought an investment property through KFH. Tara Leon was a consummate professional. She was, communicative, knowledgable and remained calm under pressure. She was an excellent mediator between ourselves, the vendor and the tenants. She kept all parties fully informed throughout the... Read Full Review
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EH2017 said about Kinleigh Folkard & Hayward
Services : Sales( As a Buyer )Date: 14th Jun 2017
I Recently bought an investment property through KFH. Tara Leon was a consummate professional. She was, communicative, knowledgable and remained calm under pressure. She was an excellent mediator between ourselves, the vendor and the tenants. She kept all parties fully informed throughout the process and I would happily do business with her again.
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Our property sale was not ...
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5 Star Review
Josh
By : 'VCM'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : BR7
26 Apr 2017
People found this helpful1
Our property sale was not very straightforward and having Josh at the end of the telephone was very calming and reassuring. He dealt with matters in an extremely professional way and was always very helpful and polite. If it hadn't been for him, I believe our sale would have fallen... Read Full Review
Comments on Agent Fees
I think that all Estate Agent's fees are far too high but in this case I believe that Josh certainly earned the fee agreed.
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VCM said about Kinleigh Folkard & Hayward
Services : Sales( As a Vendor )Date: 25th Apr 2017
Our property sale was not very straightforward and having Josh at the end of the telephone was very calming and reassuring. He dealt with matters in an extremely professional way and was always very helpful and polite. If it hadn't been for him, I believe our sale would have fallen through.
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We are living in our dream ...
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5 Star Review
Tara
By : 'Susie'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SE9
19 Apr 2017
People found this helpful0
We are living in our dream house thanks to a great Estate Agency. Tara Leon has been professional, efficient and friendly throughout the whole process. All queries have been dealt with promptly and nothing has been too much trouble. She is a great asset to... Read Full Review
Comments on Agent Fees
Not applicable.
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Susie and Simon said about Kinleigh Folkard & Hayward
Services : Sales( As a Buyer )Date: 18th Apr 2017
We are living in our dream house thanks to a great Estate Agency. Tara Leon has been professional, efficient and friendly throughout the whole process. All queries have been dealt with promptly and nothing has been too much trouble. She is a great asset to KFH!
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**Stands out from the local ...
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5 Star Review
Laura
By : 'Graham'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : BR7
26 Oct 2016
People found this helpful0
**Stands out from the local crowd of Estate Agents**. There are a number of seemingly credible competition in and around Chislehurst when it comes to buying/selling your house but KFH (and Laura Watson specifically) were / are the most thorough and impressive. Despite having some bad luck and being ... Read Full Review
Comments on Agent Fees
N/A
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Graham said about Kinleigh Folkard & Hayward
Services : Sales( As a Buyer )Date: 25th Oct 2016
**Stands out from the local crowd of Estate Agents**. There are a number of seemingly credible competition in and around Chislehurst when it comes to buying/selling your house but KFH (and Laura Watson specifically) were / are the most thorough and impressive. Despite having some bad luck and being fairly fussy, Laura stuck with us and actually went out of her way to help us find the right property. The ONLY agent to proactively find us options rather than just look on the books which is rare in such a sellers market. Listened and understood why we wanted what we wanted and helped us find that very house. Now moved and very happy! A great experience from start to finish
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Absolutely disgraced at the ...
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1 Star Review
By : 'aj87369'
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : BR7
30 Apr 2013
People found this helpful15
Absolutely disgraced at the lack of integrity and service from KFH. We had an offer agreed on a property, and explicitly stated that the offer was being made subject to the property being taken off the market with immediate effect. This was accepted, so we finalised our mortgage application,... Read Full Review
Comments (1)Absolutely disgraced at the lack of integrity and service from KFH.
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aj87369 said about Kinleigh Folkard & Hayward
Services : Sales( As a Buyer )Date: 30th Apr 2013
Absolutely disgraced at the lack of integrity and service from KFH.
We had an offer agreed on a property, and explicitly stated that the offer was being made subject to the property being taken off the market with immediate effect.
This was accepted, so we finalised our mortgage application, appointed our solicitors & surveyors to proceed, only to get a phone call to say the property was now being sold to another buyer. This should never have even come about - KFH were not supposed to be advertising the property as for sale, nor showing people round under the terms of our offer which the agent assured us were all accepted.
Two weeks later, we were offered the property back as that sale had fallen through. We seriously considered declining just to avoid dealing with KFH, but due to the lack of anything else on the market we accepted and were promised that we would only deal with the sales manager.
This was the case, but quite frankly the service didnt improve.
We were not kept updated and the communication was so bad that the estate agent further up the chain called us using details they had on file on us from our previous searches with them, to talk to us directly. The fact another estate agent felt the need to do their job for them says it all!
We didnt even get confirmation of the completion date, or when we could pick up the keys from the estate agent. We never got any correspondence back from the email we sent confirming the different dates we would be able to complete.
It is only because we had exchanged contact details with the seller on our second viewing that we even knew what was going on.
The total lack of honesty and communication from these agents almost made the whole chain fall through, and gave me no faith in the service they were supposed to be providing.
I accept that the agents act for the seller, but they didnt even do this! The seller was so disgusted with the service she apologised repeatedly when we viewed the property before completion.
I would never deal with these estate agents again, let alone pay to use them
The UK's Largest Customer Review Website for the Property Industry
By : Susan Tary
4 Feb 2017At KFH we are always keen to hear feedback from our clients to ensure we regularly review our services and improve where necessary. It is unusual for KFH Chislehurst to get a negative review and we...
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