Raine and Co offer a complete moving service including residential sales, lettings and management, land, new homes, Conveyancing services, financial services and property investments overseas properties. We specialise in high levels of service and pro-active marketing.
By : 'Valerie' Services : Sales(As a Vendor) Sold price : £358000 Would you recommend ? : Yes Postcode : SG4
26 Oct 2020
People found this helpful3
A friendly and efficient agent, Jackie was straightforward and fully understood not only the local market but the requirements of our family. Her colleague was also helpful when Jackie was away from the office.
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By : 'Paolo' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : SG2
5 Jul 2024
People found this helpful1
Raine and Co were absolutely fantastic, they were extremely helpful and generous with their time and the whole process from viewings to completion was extremely smooth and pleasurable. The really went the extra mile to accommodate our busy schedule and made themselves available as needed and also... Read Full Review
Raine and Co were absolutely fantastic, they were extremely helpful and generous with their time and the whole process from viewings to completion was extremely smooth and pleasurable. The really went the extra mile to accommodate our busy schedule and made themselves available as needed and also did a fantastic job maintaining progress of the purchase transaction and helping with queries.
Given how bad the house purchase process can be in the UK, and has been for many of our friends, we had the opposite with Raine and Co and genuinely had the best service and I cannot fault them at all.
Highly recommended, will definitely use again!
Thank you so much!
Paolo
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Thank you Paolo for leaving this kind review. We hope you enjoy living in your new...
I first put my property on ...
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5 Star Review
Jackie
By : 'grant' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : SG2
4 Apr 2024
People found this helpful1
I first put my property on the market two years ago with another local agent and after a year switched agents again before placing it with Raine and Co.
I wish i had done so first time. The service was excellent; communications from Libby Marsh kept us informed and the deal on track and Jackie... Read Full Review
I first put my property on the market two years ago with another local agent and after a year switched agents again before placing it with Raine and Co.
I wish i had done so first time. The service was excellent; communications from Libby Marsh kept us informed and the deal on track and Jackie Bannister provided the proactive advice and finishing touches to make an empty house sell.
I really do recommend this team .
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Thank you Grant for leaving this kind review. We are really pleased that you found Raine and Co helpful. We always try to be different to other agents and go further to help people. Best wishes for...
Raine & Co were ...
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5 Star Review
Steve
By : 'Ranjith' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : SG4
16 Sept 2023
People found this helpful1
Raine & Co were fantastic and very supportive throughout my property purchase. Steven Aldridge was always friendly and willing to give good professional advise. He went out of his way to follow up with the solicitors on both sides to help speed up the process. Thank... Read Full Review
Raine & Co were fantastic and very supportive throughout my property purchase. Steven Aldridge was always friendly and willing to give good professional advise. He went out of his way to follow up with the solicitors on both sides to help speed up the process. Thank you!
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Thank you Ranjith for taking the time to leave this kind review. We all hope that you enjoy your time living in your new...
Raine & Co have been ...
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5 Star Review
Steve
Jackie
By : 'Gemma' Services : Sales( As a Buyer ) Sold price : £302000 Would you recommend ? : Yes Postcode : SG4
1 Jul 2023
People found this helpful1
Raine & Co have been fantastic in helping me secure my home over the past few months. Steven has been attentive & extremely helpful throughout the whole process and always easy to get hold of either by phone or email. Jackie was also extremely helpful whilst Steven was away on... Read Full Review
Raine & Co have been fantastic in helping me secure my home over the past few months. Steven has been attentive & extremely helpful throughout the whole process and always easy to get hold of either by phone or email. Jackie was also extremely helpful whilst Steven was away on holiday and there wasn't a time where I wasn't kept up with any updates in regards to my purchase.
A very friendly and approachable team with a great level of customer service.
Thank you Steven & Jackie!
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Thank you for taking your time to leave this review. They are always...
We have nearly completed the ...
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5 Star Review
Danielle
Steve
By : 'Dawn' Services : Sales( As a Buyer ) Sold price : £470000 Would you recommend ? : Yes Postcode : SG4
30 Jun 2023
People found this helpful1
We have nearly completed the renovation work on the house in Codicote we bought through RaineandCo, Codicote. We are so delighted and wanted to thank the Codicote office for making the viewings and purchase so easy for us. Steven Aldridge especially for being so efficient and really pleasant the... Read Full Review
We have nearly completed the renovation work on the house in Codicote we bought through RaineandCo, Codicote. We are so delighted and wanted to thank the Codicote office for making the viewings and purchase so easy for us. Steven Aldridge especially for being so efficient and really pleasant the whole way through. Thank you.
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Thank you Dawn for taking your time to leave this review. It sounds as if you have been very busy and we all hope you enjoy your time in your new...
Raine & Co were very ...
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Steve
By : 'Emma' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : SG4
29 Jun 2023
People found this helpful1
Raine & Co were very supportive throughout our property purchase, kept in regular contact and weren't pushy or aggressive in any way. They ensured we were always updated and Steve was great to deal... Read Full Review
Raine & Co were very supportive throughout our property purchase, kept in regular contact and weren't pushy or aggressive in any way. They ensured we were always updated and Steve was great to deal with.
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Thank you Dawn for taking the time to leave this review and we hope you enjoy your new...
Just wanted to compliment the ...
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Steve
By : 'Jeni' Services : Online Auctions Sold price : £196000 Would you recommend ? : Yes Postcode : SG1
10 Nov 2022
People found this helpful3
Just wanted to compliment the team at raineandco for a very smooth purchase experience. They were easy to reach during the buying process, no complaints from my end.
On top, they gave me an excellent reco for a solicitor (Navinder), so please ask them for his... Read Full Review
Just wanted to compliment the team at raineandco for a very smooth purchase experience. They were easy to reach during the buying process, no complaints from my end.
On top, they gave me an excellent reco for a solicitor (Navinder), so please ask them for his details.
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Very happy with the service ...
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Steve
Andy
By : 'Michael' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : SG4
7 Oct 2022
People found this helpful2
Very happy with the service and communication from steven and the raine and co staff throughout our experiance buying our first... Read Full Review
Thank you Michael for leaving this and the other reviews. Really appreciated. We do hope you have many happy years in your new...
We really appreciated how ...
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4 Star Review
Andy
Steve
By : 'Angharad' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : SG4
20 Aug 2022
People found this helpful3
We really appreciated how quickly the team would contact us if there was ever a question, or enquiry, and they were always ready to help us liaise with the sellers to get the job done! Many thanks to you... Read Full Review
We really appreciated how quickly the team would contact us if there was ever a question, or enquiry, and they were always ready to help us liaise with the sellers to get the job done! Many thanks to you both!
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Great service, very pleased. ...
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5 Star Review
By : 'Robert' Services : Sales( As a Vendor ) Sold price : £360000 Would you recommend ? : Yes Postcode : SG4
31 May 2022
People found this helpful3
Great service, very pleased. They managed to sell my property hassle free, and helped out with all the steps along the way. Thank you so... Read Full Review
Very good service from start to finish Slight hiccup over the tenants deposit scheme but that seemed to have got sorted out
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Basically if you are selling ...
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Andy
Jackie
By : 'Andrew' Services : Sales( As a Vendor ) Sold price : £369000 Would you recommend ? : Yes Postcode : SG4
22 Mar 2022
People found this helpful2
Basically if you are selling your House in Codicote Jackie and Raine & Co are the best agents to use. Jackie has an extensive knowledge of property in the area (and achieved a sale considerably higher than other agents recommended listing the property at!). She has a particular attention to ... Read Full Review
Services : Sales( As a Vendor )Date: 22nd Mar 2022
Basically if you are selling your House in Codicote Jackie and Raine & Co are the best agents to use. Jackie has an extensive knowledge of property in the area (and achieved a sale considerably higher than other agents recommended listing the property at!). She has a particular attention to detail and is great to really show off any property. Her communication and support from listing to selling and negotiating with buyers was amazing and we can't thank her enough for her support. Andy, her colleague in the sales team was great at managing a particularly stressful/time pressured chain of sales and helped get us over the line in time with all parties. Great service, could not recommend highly enough.
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An excellent service from ...
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5 Star Review
Jackie
By : 'AlexB' Services : Sales( As a Vendor ) Sold price : £335000 Would you recommend ? : Yes Postcode : SG4
28 Feb 2022
People found this helpful3
An excellent service from start to finish. The house sold within a couple of weeks of being advertised for the price that I was looking... Read Full Review
Services : Sales( As a Vendor )Date: 28th Feb 2022
An excellent service from start to finish. The house sold within a couple of weeks of being advertised for the price that I was looking for
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Jackie has been amazing with ...
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Jackie
By : 'Daniel' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : SG4
27 Sept 2021
People found this helpful3
Jackie has been amazing with the purchase of our property! She's extremely knowledgeable, accommodating and easy to deal with.
We couldn't recommend Jackie and Raine and co enough, it's been a... Read Full Review
Jackie has been amazing with the purchase of our property! She's extremely knowledgeable, accommodating and easy to deal with. We couldn't recommend Jackie and Raine and co enough, it's been a pleasure.
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Jackie from Raine and co was ...
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Jackie
By : 'Oliver' Services : Sales( As a Buyer ) Sold price : £730000 Would you recommend ? : Yes Postcode : SG4
23 Aug 2021
People found this helpful2
Jackie from Raine and co was the best. Everything was done with efficiency and speed as well as being very kind! I will be definitely recommending Raine and co. To friend and... Read Full Review
Jackie from Raine and co was the best. Everything was done with efficiency and speed as well as being very kind! I will be definitely recommending Raine and co. To friend and family
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Raine and Co were efficient ...
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Jackie
By : 'Nicky' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : AL6
3 Jul 2021
People found this helpful3
Raine and Co were efficient and helpful throughout selling the house and Jackie Bannister followed up any queries that I had quickly, supporting the selling process so that it did not feel... Read Full Review
Raine and Co were efficient and helpful throughout selling the house and Jackie Bannister followed up any queries that I had quickly, supporting the selling process so that it did not feel arduous.
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My first time in a chain ...
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Jackie
By : 'Peter' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : SG4
12 Mar 2021
People found this helpful3
My first time in a chain without an agent on my sale, Jackie helped me through the process with her seller and even recommended a conveyancing solicitor who also proved to be excellent. Would really recommend Jackie to anyone looking to buy or sell, great... Read Full Review
My first time in a chain without an agent on my sale, Jackie helped me through the process with her seller and even recommended a conveyancing solicitor who also proved to be excellent. Would really recommend Jackie to anyone looking to buy or sell, great service.
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Complaints Procedure
Raine and Co
In-House Complaints Procedure
At Raine and Co we are committed to providing a professional service to all of our clients and customers. When something goes wrong, we need you to tell us about it. This will help to improve our standards.
If you have a compliant regarding our Sales, Lettings and Management offices, please put it in writing, including as much detail as possible. We have eight weeks to consider your complaint. If we have not resolved it within this time you may refer your complaint to The Property Ombudsman.
What will happen next?
â?¢ We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.
â?¢ We will then investigate your compliant. This will normally be dealt with by the office manager who will review your file and speak to the member of staff you dealt with you. A formal written outcome of our investigation will be sent to you within fifteen working days of sending the acknowledgement letter.
â?¢ If, at this stage, you are not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff.
â?¢ We will write to you within fifteen working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review:
The Property Ombudsman LTD
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
Tel: (01722) 333306
www.tpos.co.uk
Please not the following:
You will need to submit your complaint to The Property Ombudsman within six months of receiving our final viewpoint letter, including any evidence to support your case.
The Property Ombudsman requires that all complaints are addressed
Through this in-house complaints procedure, before being submitted
for an independent review.
Last updated at 9/23/2019, 7:09:36 AM by allAgents