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Yates Hellier

4.8/5, 137 Reviews
96% Recommended

100% sales valuation accuracy

97% letting valuation accuracy

91% sales fee satisfaction

91% letting fee satisfaction

Yates Hellier is the agency of choice for discerning Landlords and Vendors in the heart of Glasgow . Owned by two qualified surveyors who want to bring a modern approach to Estate Agency and Property Management in Glasgow. We provide residential lettings, sales and property management services in Glasgow and its s
urrounding suburbs. Our business model blends traditional values with a touch of 21st century technology. This well balanced combination enables our operation to run seamlessly, helping us to instil strong personal relationships and trust with our clients. We have increased the expectations of landlords and tenants alike by providing an ethical, technically competent and legally compliant service.
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"The staff are nice. However,..."

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2 Star Review

By : 'Raul'
Services : Letting(As a Tenant)
Rent PCM : £24
Would you recommend ? : No
Postcode : G11

Sep 15, 2020
People found this helpful0

The staff are nice. However, I had some problems in my flat which were not nice at all. First, I had rats, twice in less than a year. They ended up solving the issue, but it took time. Second, one of the ceiling lamps fell and hit my head. This is a dangerous and serious issue, they should double check the condition of the house to avoid this sort of things. Finally, I had to pay to clean the house. Do not bother in cleaning it yourself, they will ask you for professional. So, I cleaned myself during those difficult times when people are not allowed in your house and then they made me pay for a professional to clean it. It is funny as they asked me to record a video for the following tenants because they were not allowed to go into the house due to covid, but then other people are allowed to go into the house to clean it. Seriously, it was clean, not as a profesional would do, but it was clean. So do not bother in trying to clean yourself you will have to pay for professional staff to do it. I have never had these problems with other rentals in Scotland and England.

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By : Yates Hellier

Sep 18, 2020

Hi Raul, Thanks for sharing your experience, and I\'m glad to hear that you found our staff nice. Sorry to hear that you had a couple of issues with your property. As you will be aware, vermin entry is a very common issue in the West End of Glasgow at present. We took all measures to locate as many possible points of entry behind your kitchen units. This is never a straight forward task without being intrusive, and as such, it required a couple of visits to appropriately locate and block any gaps. The issue was also exasperated by gaps and holes in the external fabric of the building. We notified the factor of this immediately, however had to wait for them to resolve this matter as it is outwith our authority. With regards to the light fitting, unfortunately these things can happen during a tenancy. It was resolved as soon as possible. With regards to the end of tenancy clean, you said it yourself that you did not return the property in a professionally clean state. As the property was handed over in a professionally clean state, this is how we expect it to be returned. All the best Yates Hellier


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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales100%91%£143,500£327,000
Lettings97%91%£330£1,750
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
6614541602120
Areas covered
  • City Centre
  • G1
  • G11
  • G12
  • G2
  • G20
  • G3
  • G4
  • G41
  • G5
  • G51
  • South Side
  • West End
Address

Yates Hellier
2 Woodside PlaceGlasgow, City of Glasgow
G3 7QF
0141 248 8726

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 08:00 - 20:00
  2. 08:00 - 20:00
  3. 08:00 - 20:00
  4. 08:00 - 20:00
  5. 08:00 - 20:00
  6. 09:00 - 13:00
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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BRANCH ASSET
Amazing service. Could not ...

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5 Star Review
UserName

Ross

By : 'Gerard'
Branch : Glasgow ,2 Woodside Place
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : G12

Nov 4, 2022
People found this helpful0

Amazing service. Could not recommend any more highly. Ross and Natalie were wonderful to work with and provided a very personal service. Property was markedly perfectly and sold within a very short period for a great ... Read Full Review

Comments (0)Was this helpful?:
I recently bought my first ...

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5 Star Review
UserName

Ross

By : 'Emma'
Branch : Glasgow ,2 Woodside Place
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : G12

Apr 26, 2022
People found this helpful0

I recently bought my first flat in the Hyndland area with the help of Ross at Yates Hellier and can't thank him enough for his help and support! He was knowledgeable and friendly and made the process so much easier. Definitely goes above and beyond! Would highly recommend the agency to anyone ... Read Full Review

Comments (0)Was this helpful?:
A+ ...

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5 Star Review

By : 'Ashley'
Branch : Glasgow ,2 Woodside Place
Services : Letting( As a Tenant )
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : G20

Feb 4, 2021
People found this helpful0

Moving to Glasgow from abroad during a pandemic was a crazy task - but renting a flat with Yates Hellier made the process all the more enjoyable! The staff are so friendly and always super helpful and quick. Wouldn’t hesitate to recommend ... Read Full Review

Comments (0)Was this helpful?:
The staff are nice. However, ...

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2 Star Review

By : 'Raul'
Branch : Glasgow ,2 Woodside Place
Services : Letting( As a Tenant )
Rent PCM : £24
Would you recommend ? : No
Postcode : G11

Sep 15, 2020
People found this helpful0

The staff are nice. However, I had some problems in my flat which were not nice at all. First, I had rats, twice in less than a year. They ended up solving the issue, but it took time. Second, one of the ceiling lamps fell and hit my head. This is a dangerous and serious issue, they should double ... Read Full Review

Comments (1)Was this helpful?:

By : Yates Hellier

Sep 18, 2020

Hi Raul, Thanks for sharing your experience, and I\'m glad to hear that you found our staff nice. Sorry to hear that you had a couple of issues with your property. As you will be aware, vermin ...


Professional and ...

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5 Star Review
UserName

Ross

UserName

William

By : 'Jack'
Branch : Glasgow ,2 Woodside Place
Services : Sales( As a Vendor )
Sold price : £293000
Would you recommend ? : Yes
Postcode : G11

Feb 2, 2020
People found this helpful0

We had the pleasure of selling our flat through Ross at Yates Hellier. He provided a first class service from start to finish. For anyone considering selling their flat I’d recommend Yates Hellier. Ross was professional, enthusiastic and positive and always kept us up to date throughout ... Read Full Review

Comments (0)Was this helpful?:
Was recommended to us and ...

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5 Star Review
UserName

Ross

By : 'Carla'
Branch : Glasgow ,2 Woodside Place
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : G11

Jan 31, 2020
People found this helpful0

Was recommended to us and would recommend him to others,Went out of his way to help us and make the process of selling our flat run smoothly.Thanks Ross for the 5star ... Read Full Review

Comments (0)Was this helpful?:
We used Yates Hellier for the ...

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5 Star Review
UserName

Jack

UserName

Ross

By : 'Alastair'
Branch : Glasgow ,2 Woodside Place
Services : Sales( As a Vendor )
Sold price : £252000
Would you recommend ? : Yes
Postcode : G40

Nov 29, 2019
People found this helpful0

We used Yates Hellier for the sale of two properties in Glasgow. The latter was a very complicated process and definitely would not have completed but for unstinting attention and care from Ross Yates. He has an excellent team behind him. Together they provide a comprehensive, caring service that ... Read Full Review

Comments (0)Was this helpful?:
Awesome job Yates ...

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5 Star Review
UserName

Ross

By : 'Chris'
Branch : Glasgow ,2 Woodside Place
Services : Sales( As a Vendor )
Sold price : £143500
Would you recommend ? : Yes
Postcode : G41

Nov 14, 2019
People found this helpful0

I have nothing but the highest praise for Ross and all of the team at Yates Hellier. What can I say? I reside overseas and rarely use such praise but as the selling agent, Ross did an awesome job and from what I can see, the price achieved exceeded the previous high in the building. I'd ... Read Full Review

Comments (0)Was this helpful?:
Yates Hellier had been ...

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5 Star Review
UserName

Ross

UserName

Jack

By : 'Alan'
Branch : Glasgow ,2 Woodside Place
Services : Sales( As a Vendor )
Sold price : £227500
Would you recommend ? : Yes
Postcode : G40

Sep 29, 2019
People found this helpful0

Yates Hellier had been recommended by a neighbour. They up to their reputation in providing an excellent service. They arranged all the promotion and handled all the bookings and viewings and subsequent negotiations on our behalf. The whole process was quick and as pain free as possible. Can't ... Read Full Review

Comments (0)Was this helpful?:
Very well organised and ...

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5 Star Review
UserName

Ross

UserName

Jack

By : 'Jennifer'
Branch : Glasgow ,2 Woodside Place
Services : Letting( As a Owner )
Rent PCM : £995
Would you recommend ? : Yes
Postcode : G3

Sep 11, 2019
People found this helpful0

Yates Hellier are the letting agent for my property and they have done an excellent job this last 12 months. Inspections of the property are detailed without being obtrusive, any maintenance issues are dealt with efficiently and in a cost effective manner. The monthly statements are clear and ... Read Full Review

Comments (0)Was this helpful?:
Best estate agents ...

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5 Star Review
UserName

Jack

UserName

Vita

By : 'Euan'
Branch : Glasgow ,2 Woodside Place
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : G1

Aug 30, 2019
People found this helpful0

Best estate agents we've dealt with so far. Myself and my girlfriend have been quite unlucky with dodgy estate agents in the past so it's great to know there's some good property management companies out there. Very friendly staff and always quick to respond if there's any ... Read Full Review

Comments (0)Was this helpful?:
The whole team at Yates ...

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5 Star Review
UserName

Jack

UserName

Ross

By : 'Luke'
Branch : Glasgow ,2 Woodside Place
Services : Letting( As a Tenant )
Rent PCM : £400
Would you recommend ? : Yes
Postcode : G14

Aug 30, 2019
People found this helpful0

The whole team at Yates Hellier have been absolutely brilliant. I could not recommend these guys enough. No issue is too small and they have even went out of their way to help when I have had out of office ... Read Full Review

Comments (0)Was this helpful?:
Easily the best letting agent ...

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5 Star Review
UserName

Lina

UserName

William

By : 'Ben'
Branch : Glasgow ,2 Woodside Place
Services : Letting( As a Tenant )
Rent PCM : £875
Would you recommend ? : Yes
Postcode : G12

Aug 29, 2019
People found this helpful0

I've never had a more straightforward renting experience through a letting agent. I particularly appreciate YH's transparency and clarity of communication, the degree of flexibility they practiced in dealing with us, and the prompt and reasonable responses they provided when we got in ... Read Full Review

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I have been renting a flat ...

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5 Star Review
UserName

Vita

UserName

Ross

By : 'Michelle'
Branch : Glasgow ,2 Woodside Place
Services : Letting( As a Tenant )
Rent PCM : £850
Would you recommend ? : Yes
Postcode : G11

Aug 25, 2019
People found this helpful0

I have been renting a flat via Yates Hellier for almost two years now and have found them to be extremely helpful. From when applying to view the flat with Ross to signing the contracts with Vita, everything was done quickly and efficiently. We have a flat inspection every quarter with Vita ... Read Full Review

Comments (0)Was this helpful?:
I have been a private tenant ...

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5 Star Review
UserName

Jack

UserName

Vita

By : 'Ian'
Branch : Glasgow ,2 Woodside Place
Services : Letting( As a Tenant )
Rent PCM : £795
Would you recommend ? : Yes
Postcode : G20

Aug 18, 2019
People found this helpful0

I have been a private tenant in a property under the management of Yates Hellier since July 2015. I have also been a private rental tenant within Glasgow since arriving in the city in 1999, dealing with numerous Property Management companies, including some who operate nationwide. Yates Hellier ... Read Full Review

Comments (0)Was this helpful?:
I have found Yates Hellier to ...

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5 Star Review
UserName

Jack

UserName

Vita

By : 'Georgie'
Branch : Glasgow ,2 Woodside Place
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : G2

Aug 17, 2019
People found this helpful0

I have found Yates Hellier to be extremely helpful throughout my renting experience. They are fast at replying to any enquires or problems we may be having and you are usually always talking to the same member of staff! (Jack and Vita) I feel Comfortable emailing and reassured that i will always ... Read Full Review

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Professional ...

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5 Star Review
UserName

William

UserName

Vita

By : 'Rick'
Branch : Glasgow ,2 Woodside Place
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : G11

Aug 16, 2019
People found this helpful0

Very professional, helping us to view properties in Glasgow over the New Year period at very short notice. Good communication, good advice, and quick responses to all our queries since moving ... Read Full Review

Comments (0)Was this helpful?:
Outstanding ...

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5 Star Review
UserName

William

UserName

Lina

By : 'MS'
Branch : Glasgow ,2 Woodside Place
Services : Letting( As a Tenant )
Rent PCM : £650
Would you recommend ? : Yes
Postcode : G21

Aug 15, 2019
People found this helpful0

Due to personal circumstances I have moved 8 times in last 6 years and I have never come across with such a reliable and friendly service. They are definitely model service to all other property agencies. Fast communication and very professional attitude. They also provide a platform where you can ... Read Full Review

Comments (0)Was this helpful?:
Great agency, every time we ...

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5 Star Review
UserName

Vita

UserName

Jack

By : 'Francisco'
Branch : Glasgow ,2 Woodside Place
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : G61

Aug 14, 2019
People found this helpful0

Great agency, every time we contacted them they were prompt in giving us advice or solving our problems! We are very ... Read Full Review

Comments (0)Was this helpful?:
Excellent service. Jack and ...

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5 Star Review
UserName

Jack

UserName

Vita

By : 'Craig'
Branch : Glasgow ,2 Woodside Place
Services : Letting( As a Owner )
Rent PCM : £675
Would you recommend ? : Yes
Postcode : G20

Aug 5, 2019
People found this helpful0

Excellent service. Jack and the team helped me move from another Agent that constantly disappointed me. They took time with me, listened to all my grumblings about the other agent and really seemed to take it all onboard. The team worked with me to get my property up to spec and get in on the ... Read Full Review

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1 - 20 of 137 items

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 7/2/2018, 7:19:00 AM by allAgents

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