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Bromley, BR2
2.3/5, 3 Reviews
33% Recommended
0% letting valuation accuracy
0% letting fee satisfaction
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"Dishonest and..."
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1 Star Review
By : 'Jade'
Services : Letting(As a Tenant)
Rent PCM : £1050
Would you recommend ? : No
Postcode : CR0
14 Jan 2020
People found this helpful0
If I could give 0 stars I would, I have been lied to constantly, I was told there were no parking spaces being distributed until I spoke to a new Tennant who was given a parking space the week she moved in, I had been asking for 13 months, I only got a space because the office manager didnt put my call on hold and I heard her entire conversation, this is when I realised that they had been lying to all tenants. Issues with my property take around 12 months to resolve, my intercom was faulty from the day I moved in and it took 1 year for it to be fixed, my windows leak when it rains and it's been 10 months since I reported it, and I am still receiving excuses, the excuses I have been given now is the same one from 8 months ago. Would never go through acorn again. Very unprofessional and communication is awful.
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An owner at the end of their tether
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 0% | £1,050 | £1,050 |
Address
Acorn Group Estate Agents
19-23 Masons Hill, Bromley, Greater London
BR2 9HD
020 8315 5544
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Dishonest and ...
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1 Star Review
By : 'Jade'
Services : Letting( As a Tenant )
Rent PCM : £1050
Would you recommend ? : No
Postcode : CR0
14 Jan 2020
People found this helpful0
If I could give 0 stars I would, I have been lied to constantly, I was told there were no parking spaces being distributed until I spoke to a new Tennant who was given a parking space the week she moved in, I had been asking for 13 months, I only got a space because the office manager didnt put my... Read Full Review
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Jade Alexander said about Acorn Group Estate Agents
Services : Letting( As a Tenant )Date: 14th Jan 2020
If I could give 0 stars I would, I have been lied to constantly, I was told there were no parking spaces being distributed until I spoke to a new Tennant who was given a parking space the week she moved in, I had been asking for 13 months, I only got a space because the office manager didnt put my call on hold and I heard her entire conversation, this is when I realised that they had been lying to all tenants. Issues with my property take around 12 months to resolve, my intercom was faulty from the day I moved in and it took 1 year for it to be fixed, my windows leak when it rains and it's been 10 months since I reported it, and I am still receiving excuses, the excuses I have been given now is the same one from 8 months ago. Would never go through acorn again. Very unprofessional and communication is awful.
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never rented out a property ...
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5 Star Review
gemma
michelle
By : 'claire'
Services : Letting( As a Owner )
Would you recommend ? : Yes
31 Oct 2012
People found this helpful0
never rented out a property before and from the beginning until i needed to take the flat back the service has been fantastic. if i decide to do it again wi would certainly use them. really appreciated the speed, communication and care. they also found me a great... Read Full Review
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claire genkai said about Acorn Group Estate Agents
Services : Letting( As a Owner )Date: 31st Oct 2012
never rented out a property before and from the beginning until i needed to take the flat back the service has been fantastic. if i decide to do it again wi would certainly use them. really appreciated the speed, communication and care. they also found me a great tenant.
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Property management suggests ...
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1 Star Review
By : 'An'
Services : Property Management
Would you recommend ? : No
22 Dec 2011
People found this helpful5
Property management suggests that a property is managed. Acorn do nothing but ignore emails and phone calls and do everything in their power to avoid representing the best interests of the property occupants, seeming to prefer to do their best to avoid any and all costs to their partner company,... Read Full Review
What agent could do to change your mind?
They could have done their job, instead of being surly, obstructive and downright unprofessional.
Comments (0)Property management suggests that a property is managed. Acorn do nothing but ignore emails and phone calls and do everything in their power to avoid representing the best interests of the property occupants, seeming to prefer to do their best to avoid any and all costs to their partner company, Skillcrown, who build the properties they manage.
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An owner at the end of their tether said about Acorn Group Estate Agents
Services : Property Management( )Date: 22nd Dec 2011
Property management suggests that a property is managed. Acorn do nothing but ignore emails and phone calls and do everything in their power to avoid representing the best interests of the property occupants, seeming to prefer to do their best to avoid any and all costs to their partner company, Skillcrown, who build the properties they manage.
They have managed to ignore leaky roofs, lift telephones that don't work, insecure locks, to name just a few of the issues that they have dealt with as if they were of no importance whatsoever to them.
Do not, on any account, allow them to manage a property that you own.
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