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Kingswinford, DY6
2.5/5, 8 Reviews
38% Recommended
33% letting valuation accuracy
50% letting fee satisfaction
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"Very rude steve who owns it..."
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1 Star Review
By : 'Sarah'
Services : Letting(As a Tenant)
Rent PCM : £550
Would you recommend ? : No
Postcode : DY6
Jan 9, 2020
People found this helpful4
Very rude steve who owns it was. I have half a garden fence which is not safe for my daughter they say its the neighbours responsibility and they can sue but still i have heard nothing. The house is a bog standard old ex council house house with heating that warms half the house and the boiler was fixed lots, and a dropping to pieces kitchen and loose slabs and a leaking down stairs toilet which they have bodged and not lasted a month i report these jobs and still they do not want to know only escorting money from you. When i reported them to the enviromental health they denied it all. They have a cheek in putting the rent up.
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Magdalena Ivanovic
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 33% | 50.00% | £400 | £700 |
Address
Select Property Management Ltd
60a Manor Park, Kingswinford, South Staffordshire
DY6 8AG
01384 277701
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Select Property Management Ltd Branches (View All 2)
Recently sold a property ...
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5 Star Review
Gina
By : 'Matt'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : DY6
Dec 3, 2024
People found this helpful0
Recently sold a property using Gina at Select Property. The service we recieved was excellent both from the initial point of sale and all throughout the process with great communication. Would highly recommend using Gina for property sales and was cheaper than other agents in the... Read Full Review
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Matt Cox said about Select Property Management Ltd
Services : Sales( As a Vendor )Date: 3rd Dec 2024
Recently sold a property using Gina at Select Property. The service we recieved was excellent both from the initial point of sale and all throughout the process with great communication. Would highly recommend using Gina for property sales and was cheaper than other agents in the area!
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We have used Select Property ...
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5 Star Review
By : 'Max'
Services : Letting( As a Owner )
Rent PCM : £700
Would you recommend ? : No
Postcode : DY1
Jun 23, 2024
People found this helpful0
We have used Select Property Management for over 20 years for both property to let and for sale. The team at Select have always been very professional to all parties. It is never easy keeping everyone happy and striking the right balance between the needs of a landlord and the tenant but we believe ... Read Full Review
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Max Jones said about Select Property Management Ltd
Services : Letting( As a Owner )Date: 23rd Jun 2024
We have used Select Property Management for over 20 years for both property to let and for sale. The team at Select have always been very professional to all parties. It is never easy keeping everyone happy and striking the right balance between the needs of a landlord and the tenant but we believe that Select always maintain that fair, transparent and honest balance to protect all parties involved. They are always polite and matters get sorted in a timely way. We have no hesitation in recommending Select to tenants, landlords, potential buyers and sellers. Well done to the Select team.
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Excellent service throughout ...
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5 Star Review
By : 'MJ'
Services : Letting( As a Owner )
Rent PCM : £625
Would you recommend ? : Yes
Postcode : DY6
Jun 18, 2024
People found this helpful0
Excellent service throughout over a decade of service in relation to various property related transactions including both sales and lettings. Honest and realistic valuations given rather than artificially inflated ones given by competitors just to secure an initial instruction which then lead ... Read Full Review
Comments (0)Excellent service throughout over a decade of service in relation to various property related transactions including both sales and lettings.
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MJ said about Select Property Management Ltd
Services : Letting( As a Owner )Date: 18th Jun 2024
Excellent service throughout over a decade of service in relation to various property related transactions including both sales and lettings.
Honest and realistic valuations given rather than artificially inflated ones given by competitors just to secure an initial instruction which then lead to disappointment.
Maintenance organised and problem tenants dealt with efficiently.
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Dissappointing, always read ...
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1 Star Review
By : 'ANON'
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £550
Would you recommend ? : Yes
Postcode : DY8
Feb 26, 2022
People found this helpful0
Researched the reviews based on my experience and very accurate. I was mislead, the staff member Gina lied about corresponding with me as no interaction took place explaining the circumstances as to why I felt that way. The property needed maintenance and was still under rental by tenant but... Read Full Review
Comments (1)Researched the reviews based on my experience and very accurate.
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ANON said about Select Property Management Ltd
Services : Letting( As a Prospective Landlord/Tenant )Date: 26th Feb 2022
Researched the reviews based on my experience and very accurate.
I was mislead, the staff member Gina lied about corresponding with me as no interaction took place explaining the circumstances as to why I felt that way.
The property needed maintenance and was still under rental by tenant but was advertised as available and ready to move into.
Deposit was taken with the intent to move in.
Don't bother wasting your time. I wish I saw these reviews prior, as this is one where the reviews here genuinely speak for the companies credibilty.
Such a disgrace, they will mislead just to get your deposit.
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By : Theresa Loveridge
Jan 27, 2023I viewed a property 3rd of January and still waiting for a date to collect the keys, they just keep coming up with excuses all the time. I wouldn't recommend...
Unprofessional and ...
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1 Star Review
By : 'Magdalena'
Services : Letting( As a Tenant )
Rent PCM : £600
Would you recommend ? : No
Postcode : W2
Mar 3, 2021
People found this helpful0
I have been in touch with Nakia who claimed to be a company director. Booked the viewing and she simply didn’t show. I traveled for over an hour, plus paid for transportation and when I tried to get in touch she simply said that she was sick and couldn’t come, without sending... Read Full Review
Comments (0)I have been in touch with Nakia who claimed to be a company director. Booked the viewing and she simply didn’t show. I traveled for over an hour, plus paid for transportation and when I tried to get in touch she simply said that she was sick and couldn’t come, without sending any notice.
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Magdalena Ivanovic said about Select Property Management Ltd
Services : Letting( As a Tenant )Date: 3rd Mar 2021
I have been in touch with Nakia who claimed to be a company director. Booked the viewing and she simply didn’t show. I traveled for over an hour, plus paid for transportation and when I tried to get in touch she simply said that she was sick and couldn’t come, without sending any notice.
Absolutely disgraceful and unprofessional behavior.
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Very rude steve who owns it ...
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1 Star Review
By : 'Sarah'
Services : Letting( As a Tenant )
Rent PCM : £550
Would you recommend ? : No
Postcode : DY6
Jan 9, 2020
People found this helpful4
Very rude steve who owns it was. I have half a garden fence which is not safe for my daughter they say its the neighbours responsibility and they can sue but still i have heard nothing. The house is a bog standard old ex council house house with heating that warms half the house and the boiler was... Read Full Review
Comments (0)Was this helpful?:
Sarah grove said about Select Property Management Ltd
Services : Letting( As a Tenant )Date: 9th Jan 2020
Very rude steve who owns it was. I have half a garden fence which is not safe for my daughter they say its the neighbours responsibility and they can sue but still i have heard nothing. The house is a bog standard old ex council house house with heating that warms half the house and the boiler was fixed lots, and a dropping to pieces kitchen and loose slabs and a leaking down stairs toilet which they have bodged and not lasted a month i report these jobs and still they do not want to know only escorting money from you. When i reported them to the enviromental health they denied it all. They have a cheek in putting the rent up.
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Unprofessional, aggressive ...
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1 Star Review
By : 'Phil'
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £400
Would you recommend ? : No
Postcode : DY
Apr 11, 2018
People found this helpful14
I contacted Select Property Management Limited as regards finding a flat to stay. I enquired about two flats they had available. "L" who arranges viewings was informative (truthfully), prompt and polite in all interactions, on the phone and via email. Two viewings were arranged, one on a... Read Full Review
Comments (1)I contacted Select Property Management Limited as regards finding a flat to stay. I enquired about two flats they had available. "L" who arranges viewings was informative (truthfully), prompt and polite in all interactions, on the phone and via email. Two viewings were arranged, one on a Friday, the other the next day on Saturday. The flat I viewed on the Friday was ok apart from having broken seals on the massive cathedral like double glazed windows in three rooms. I could feel a breeze coming through them as I stood by the windows. In most of the flat the very light beige carpets was dirty, stained and grubby. Some fixtures need screwing properly to walls and the walls obviously needed painting. Simply rectifiable snags that would make it into a very good flat. The "part time agent" who showed me round knew no answers to my questions bar lying about how long it had been vacant (96 days was the answer). He said two weeks, then when I explained a website "the office" had confirmed it was 96 days, he suddenly remembered that he had heard something about the last tenants leaving around Christmas time!!! It is now April... Of the problems of repair that were self evident (and illustrate why it has been not been tenanted in nigh on 4 months) I was informed that the landlord got maintenance reports, speaking to matters that needed addressing @ their property. Not all landlords act on said maintenance issues, which made views such as this that much more difficult he, to his credit, admitted. After the viewing I knocked on a nehbours to the flat I viewed and asked them what the landlord and property management were like. The tenant said they did not know who their landlord was (? are landlords/landlady's not legally required to be on the tenancy agreement, name and address). As regards repairs, the tenant said "As long as you keep mithered them" they [Select Property Management Limited] would eventually come. (Whoever moves there is going to have a very nice neighbour btw). I called the Select and asked to speak to "L" and was informed "L" was off that day. The person speaking offered to assist me in my enquiries. They did not say who they were. I explained I had been on a viewing at X property. I laid out the problems with the property. I asked it be put to the landlord that I would take the property with the proviso that in the tenancy agreement they agreed to attend to the maintenance issues.The person then got really aggressive and rude! In general saying that the state of the flat was not their [Select's] fault (I never said it was), she would not put that offer to the landlord as I requested. It was not their fault. That sums up her having a go at me with some vigour!!! I asked her name and go no response, I asked again and go nto response "Hello, what is your name please?" to which she answered "Select Property Management". "No I asked you your name please". She very, very, very reluctantly informed me her name, Gina. I said I would send an email as regards this matter, I got her email address (she gave the 'enquiries' email, not her own) and finished the call.
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Phil said about Select Property Management Ltd
Services : Letting( As a Prospective Landlord/Tenant )Date: 11th Apr 2018
I contacted Select Property Management Limited as regards finding a flat to stay. I enquired about two flats they had available. "L" who arranges viewings was informative (truthfully), prompt and polite in all interactions, on the phone and via email. Two viewings were arranged, one on a Friday, the other the next day on Saturday. The flat I viewed on the Friday was ok apart from having broken seals on the massive cathedral like double glazed windows in three rooms. I could feel a breeze coming through them as I stood by the windows. In most of the flat the very light beige carpets was dirty, stained and grubby. Some fixtures need screwing properly to walls and the walls obviously needed painting. Simply rectifiable snags that would make it into a very good flat. The "part time agent" who showed me round knew no answers to my questions bar lying about how long it had been vacant (96 days was the answer). He said two weeks, then when I explained a website "the office" had confirmed it was 96 days, he suddenly remembered that he had heard something about the last tenants leaving around Christmas time!!! It is now April... Of the problems of repair that were self evident (and illustrate why it has been not been tenanted in nigh on 4 months) I was informed that the landlord got maintenance reports, speaking to matters that needed addressing @ their property. Not all landlords act on said maintenance issues, which made views such as this that much more difficult he, to his credit, admitted. After the viewing I knocked on a nehbours to the flat I viewed and asked them what the landlord and property management were like. The tenant said they did not know who their landlord was (? are landlords/landlady's not legally required to be on the tenancy agreement, name and address). As regards repairs, the tenant said "As long as you keep mithered them" they [Select Property Management Limited] would eventually come. (Whoever moves there is going to have a very nice neighbour btw). I called the Select and asked to speak to "L" and was informed "L" was off that day. The person speaking offered to assist me in my enquiries. They did not say who they were. I explained I had been on a viewing at X property. I laid out the problems with the property. I asked it be put to the landlord that I would take the property with the proviso that in the tenancy agreement they agreed to attend to the maintenance issues.The person then got really aggressive and rude! In general saying that the state of the flat was not their [Select's] fault (I never said it was), she would not put that offer to the landlord as I requested. It was not their fault. That sums up her having a go at me with some vigour!!! I asked her name and go no response, I asked again and go nto response "Hello, what is your name please?" to which she answered "Select Property Management". "No I asked you your name please". She very, very, very reluctantly informed me her name, Gina. I said I would send an email as regards this matter, I got her email address (she gave the 'enquiries' email, not her own) and finished the call.
I sent the email attached to Gina and copied in "L". A bit later that day I got an email from another member of staff from Select telling me"Flat 7. 75 Park Road, Netherton
Marisa (Select Property) <marisa.tibbetts@selectsalesandlettings.com>
Fri 06/04/2018 12:30
yetanotheraddress@hotmail.co.uk
Gina (Select Property) (gina.campbell@selectsalesandlettings.com);Colette Coles (Select Property) (Colette.Coles@selectsalesandlettings.com);Gemma (Select Property) (gemma.dyas@selectsalesandlettings.com);Lauren (Select Property) (Lauren.Price@selectsalesandlettings.com)
Hi Phil
Your email has been forwarded to me regarding the maintenance concerns you have noted following your recent viewing of the above property.
As you have been advised, the landlord, will have been made fully aware of any maintenance required in the property.
Unfortunately, as we are a managing agent acting on landlords instructions we cannot agree to or carry out work on properties without authorisation from the landlord and cannot therefore make provision in the tenancy agreement for your requests.
In light of your concerns I don't think ... is suitable for your requirements and would suggest you proceed with viewing the alternative option of ... which may be more to your satisfaction". Every staff member, was copied into that email?
I replied to that email, content attached, on Saturday morning at 8:09 am, to all staff.
At 9:44 am a un-named member of staff @ Select called me to curtly inform methat the scheduled viewing that day was off. "L" had taken time in ensuring that the landlady's schedule and mine was accommodated to facilitate that viewing. I called to speak to "L" on Monday and Gail, who answered yet never details her name said "L" was busy, I asked for a message to be passed on for "L" to contact me (as she had in the past). I sent "L" and email after getting no response, at the end of the working day. I called again the next day and again got Gail, who again did not detail who she was. "L" was unavailable. Gail then told me that "M" was dealing with my issue, yet did not wanting to detail who M was!!! Gail eventually informed me M was in charge of maintenance issues. I explained that any issues/matters between Select Property Management Limited and their contracts with private landlords was nothing to do with me. I was not a landlord nor tenants as such M was not dealing with any maintenance issue with me. ps. When I first asked to speak to M, Gail said she was unavailable, then that M was unavailable all week. Gail then 'went off again' "What do you want from us, what is it you want" in a raised voice and aggressively". I paused, leaving some quiet time, then asked Gail not to be so aggressive. In a very soft voice said that I had simply called a lettings company to view some properties with the intention to find a nice place to live. It was that complex I explained. Ahh ok she said, "L" deals with viewings!!! (I could not script it...). Gail then informed me that it was she who had cancelled my viewing on Saturday. I asked if the landlady could be contacted as regards the next earliest possible time for a viewing. Gail said she would do that.
My calls now keep going to their answering machine and there have been no reply to emails as regards the cancelled Saturday viewing.
Gail was shockingly rude in every verbal interaction, misinforming her colleagues (hence me making sure I sent email confirmation) and it would seem cancelling, out of spite/malice, a viewing that had been arranged between two professionals (where we had both made other special arrangements, as we were both were going out of our way to attend the viewing).
Self-evidently Gail believes that such behaviour is acceptable and behaviour for which she not the company should be judged. I wonder if the Director of Select Management Limited, Stephen Jeffery Mc Arthur or Company Secretary, Julie Elizabeth Mc Authur would agree.
Could, would I recommend Select Property Management Limited. The resounding answer would have to be no. "L" I must note was a consummate professional, setting aside the un-replied calls and emails this week (under instruction by other staff, less professional staff no doubt).
ps this system has not permitted me to attach two files so I will submit another 'review' with the file attached
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By : Sam
Jan 21, 2019I lived in a property managed by Select for just over 18 months. Initial impressions were good and they seemed very on the ball and amenable however as soon as myself and my husband moved in all that ...
I found the customer service ...
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1 Star Review
By : 'vanilla'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Sep 11, 2012
People found this helpful15
I found the customer service to be severely lacking. Not kept informed after applying for a rental property and upon ringing to enquire was spoken to sharply on two occasions, Have also been into the premises and staff appeared disinterested and unmotivated to help. The owner basically called us... Read Full Review
Comments (2)I found the customer service to be severely lacking. Not kept informed after applying for a rental property and upon ringing to enquire was spoken to sharply on two occasions,
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vanilla said about Select Property Management Ltd
Services : Letting( As a Prospective Landlord/Tenant )Date: 11th Sep 2012
I found the customer service to be severely lacking. Not kept informed after applying for a rental property and upon ringing to enquire was spoken to sharply on two occasions,
Have also been into the premises and staff appeared disinterested and unmotivated to help. The owner basically called us liars when we said a meeting had been arranged and he didn't turn up and took the side of the member of staff who made the arrangement and sat there looking very guilty. Even the landlord of a property said they were bad.
I would avoid this company. They have a high turnaround of properties and I believe that to be that they do not look after tenants and have too many properties and not enough staff.
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By : Phil
Apr 12, 2018I contacted Select Property Management Limited as regards finding a flat to stay. I enquired about two flats they had available. "L" who arranges viewings was informative (truthfully),...
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